Selsey GP Route Hub
If you searched for Selsey Medical Practice, the real question is usually: should you use total triage, NHS App, Accurx, SystmOne, phone, paper prescription request, home visit request, NHS 111, or the hospital/PALS route?
This guide puts the official patient details into one scan-friendly page, so you can understand the next step before clicking an official link.
About Selsey Medical Practice
Selsey Medical Practice is based at Selsey Medical Centre on High Street in Selsey, near Chichester. The official website now pushes most patient contact toward online triage, NHS App access and task-specific forms, while the phone route remains important for patients who cannot use online services, urgent issues, home visits and reception help.
Official surgery
Selsey Medical Practice, Selsey Medical Centre, High Street, Selsey, Chichester, West Sussex, PO20 0QG.
Best first step
Decide whether your task is medical, administrative, prescription, test result, sick note, home visit, hospital waiting list, or urgent help.
Privacy note
The practice says phone calls are recorded for staff training, quality assurance, service improvement, safety and complaint/incident investigation.
What Do You Need from Selsey Medical Practice Today?
Start here. These cards turn official website rules into plain next steps.
GP appointment or new symptom
- Use the online total triage request route where suitable.
- After submitting, the practice contacts you with an outcome, which may include an appointment.
- Use 999 for life-threatening symptoms and NHS 111 when closed.
Repeat prescription
- Use NHS App, SystmOne, Accurx or paper tick-box sheet.
- Phone and email medication requests are not accepted.
- Allow at least 4 working days for the full process.
Test results
- Routine blood tests may take a day or two, then need doctor review.
- Scans and other tests may take a couple of weeks.
- Make sure the practice has your current contact details.
Sick note / fit note
- Use the practice sick-note route when needed.
- A sick note within the first 7 days is private and listed under non-NHS fees.
- If hospital is treating you, follow hospital/specialist guidance where relevant.
Proxy access
- Parents, carers or family may manage another person’s services through linked profile access.
- Both people need to be registered with the surgery.
- ID is required so the practice can check whether access is appropriate.
Home visit
- Home visits are only for housebound patients.
- The GP decides whether a home visit is medically needed and how urgent it is.
- Request before 10:00am.
Selsey Medical Practice Phone, Address and Hours
The biggest mistake is treating every open hour as routine access. The practice specifically lists urgent-only windows during the day.
| Need | Official detail | Best action |
|---|---|---|
| Address | Selsey Medical Centre, High Street, Selsey, Chichester, West Sussex, PO20 0QG | Use this exact address for maps, letters, complaints and travel planning. |
| Main phone | 01243 608201 | Use for urgent practice contact, cancellation, home visits and reception support. |
| Practice and phone hours | 08:00 to 18:30 | Use online routes where suitable to reduce phone pressure. |
| Urgent-only windows | 12:30-13:30 and 17:45-18:30 | Do not use these times for routine medication queries or result chasing. |
| Medical online query window | Official pages show medical online access ending at 17:00 on weekdays. | Submit earlier in the day and use 111/999 if urgent or emergency. |
| When closed | Out-of-hours service is NHS 111 and does not deal with routine or prescription problems. | Use 111 only for urgent non-emergency problems that cannot wait. |
Appointments and Online Total Triage
Selsey Medical Practice says it offers about 1,700 appointments every week, shared between GPs, physiotherapists, paramedics, physician assistants, clinical pharmacists, nurses and HCAs. The appointment system is online total triage: you send the request first, then the practice contacts you with an outcome.
Start with the online triage route
Use the patient triage route to request appointments or make an administrative request where suitable.
Write one clear problem
Include what the issue is, when it started, what has changed, medicines, allergies, risk factors and the safest callback number.
Wait for the outcome
The practice may offer an appointment, advice, another clinician, pharmacy help, out-of-hours centre access or another route.
Use NHS App where linked
The practice says the NHS App can support patient triage requests and cancelling appointments, but it must be linked to your GP practice.
Do not call at the busiest time for routine tasks
The practice says the busiest times are early morning and early afternoon, and asks patients not to call in the morning with medication queries or test-result requests.
Cancel, Late and Missed Appointments
Cancel early
If you cannot keep your appointment, cancel as soon as possible so another patient can use the slot.
Phone option
The appointment page says to use online service or telephone 01243 608201 option 4 to cancel.
If you are late
The practice says late patients may not be seen, except where a medical emergency requires immediate attention.
Missed appointment
If you miss an appointment without telling the practice, the practice says it will send a default letter.
Persistent defaulting
The practice page says persistent defaulters are removed from the list.
Simple habit
Save the cancellation route when you book, so you can cancel quickly if work, travel or illness changes.
Home Visits: Who They Are For and When to Ask
Home visits are not a convenience service. The official appointments page says they are only made to patients who are housebound, and the GP decides whether the medical condition requires a visit and how urgent it is.
Request before 10:00am
- Phone the surgery as early as possible.
- Explain why the patient cannot travel.
- Give symptoms, start time, medicines, allergies and carer contact details.
Say this clearly
“I need to request a home visit because the patient is housebound. They cannot attend the surgery because _____. Symptoms started _____. The best callback number is _____.”Repeat Prescriptions: Routes, Timing and Mistakes
Selsey Medical Practice lists four repeat-medication routes and says medication requests cannot be made by telephone or email. It also asks patients to allow at least 4 working days for the full process.
| Route | Official detail | Prepare this | Common mistake |
|---|---|---|---|
| NHS App | Strongly recommended by the practice for repeat medication requests. | NHS login and linked Selsey Medical Practice record. | Waiting until the last tablet before ordering. |
| SystmOne online request | SystmOne account needed. You can see your medication list and select from it. | Online access already registered with the practice. | Trying to use it before registering for online access. |
| Accurx online request | Available 07:00 to 17:00 on weekdays and does not need registration. | Exact medicine name because it does not show your current medication list. | Typing a vague request such as “usual tablets”. |
| Paper tick-box sheet | Use the sheet from a paper prescription or pharmacy, then post it, bring it in, or place it in the white box outside the practice. | Tick only the medicines you actually need. | Expecting same-day processing. |
| Phone/email | The practice says medication requests cannot be made by telephone or email. | Use one of the accepted routes instead. | Phoning during busy morning hours for routine medication. |
| Medication review | After a number of repeats, the doctor reassesses medication. Regular medicine usually means check-ups are needed. | Side effects, readings, blood-test dates, pharmacy details and questions. | Ignoring review prompts. |
Test Results: What to Expect
The time for results depends on the test. The official page says a routine blood test may take a day or two and then needs doctor review, while some scans and other tests may take a couple of weeks to return.
Blood tests
Blood-test results can be used to assess general health, infection and organ function. Ask about online result access if needed.
X-rays / scans
Some scans and tests may take a couple of weeks. The referring clinician should explain the expected timeline.
If abnormal
The practice says it will contact you if your result is abnormal, so keep contact details up to date.
Online view
Blood test results can be viewed online; ask reception about online-services access if you need it.
NHS App, Online Services and Proxy Access
The practice recommends the NHS App as the main online access route. It can help with patient triage, appointment management, repeat prescriptions and secure medical-record access once linked to the practice.
| Feature | Official detail | What to do |
|---|---|---|
| NHS App | Check symptoms, urgent-help guidance, patient triage, appointments, prescriptions and GP record. | Download or use the NHS website, then link it to Selsey Medical Practice. |
| Online consultation | Accurx can be used without setting anything up in advance. | Use it for suitable online requests and include enough detail. |
| SystmOne | Useful for repeat medication because it shows your medication list. | Register with the practice for online access first. |
| Proxy access | Parents, family members or carers may be able to manage another person’s services through a linked profile. | Both people must be registered with the surgery and ID is required. |
| Proxy email route | The practice says to contact preferably by email for proxy access: sxicb-wsx.selsey-selsey@nhs.net. | Include the request type and be ready to provide identification. |
New Patients, Catchment Area and Moving Away
The official practice-details page says Selsey Medical Practice serves a catchment area. Residents living inside the area may register. If you live outside the green border, the practice says you need to register with another ChAMP practice.
Check catchment
Use the practice catchment map before starting registration, especially if your address is near the boundary.
Register online services
The practice encourages patients to register for the NHS App or online services through its clinical system.
If you move away
The practice asks patients moving out of Selsey to register quickly with a new local practice so medical records transfer and continuity of care is maintained.
Practice Team, ChAMP PCN and Wider NHS Sussex Context
The official practice-details page says Selsey Medical Practice is a member of ChAMP PCN, which stands for Chichester Area Medical Practices. PCNs allow GP surgeries to work together for patient populations of around 30,000 to 50,000 and offer wider services such as physiotherapy, improved GP access and social prescribing.
| Area | Official detail | Why it matters |
|---|---|---|
| Practice team | The official site links to clinical, administrative and management team information. | Different tasks may be handled by GPs, nurses, HCA, pharmacists, physios, paramedics or admin staff. |
| ChAMP PCN | Members include Cathedral Medical Group, Langley House Surgery, Lavant Road Surgery, Parklands Surgery, Selsey Medical Practice, Southbourne Surgery, Tangmere Medical Centre and Witterings Medical Centre. | Some services or extended access may be delivered with other local practices. |
| NHS Sussex ICB | The practice page lists NHS Sussex as the Integrated Care Board and gives contact details: Wicker House, High Street, Worthing BN11 1DJ, 0300 140 9854, sxicb.contactus@nhs.net. | Useful for understanding the wider NHS organisation, not for booking a routine GP appointment. |
| Chaperone | The practice says patients may request a suitably trained chaperone for a procedure, test or examination. Friends and family are not permitted to act as chaperones. | Mention this when booking if you need a chaperone or clinician gender preference. |
Waiting for Hospital Appointments: Do This First
The appointment page says not to contact the surgery about hospital waiting lists because the surgery does not have access to the hospital appointment or waiting list system.
Check your hospital letter
Look for the outpatient department, specialist secretary number, email and appointment/referral details.
If symptoms linked to that referral worsen
Contact the outpatient department or specialist secretary and ask whether the specialist can review the referral in light of new symptoms.
If you cannot reach them
The practice lists PALS Chichester: Monday-Friday 10:00am-3:00pm, telephone 01243 831822, email Uhsussex.palschichester@nhs.net.
If it may be a new problem
If the new symptoms may not relate to the original referral, tell the practice so they can assess, advise and manage the new condition.
Pharmacy and Local Help Before a GP Request
The appointment page asks patients to consider whether the problem could be solved another way, such as seeing a pharmacist. The practice also lists local pharmacy information in its patient guidance.
Boots Selsey
The practice guidance lists Boots at 149-151 High Street and phone 01243 602217.
Lloyds Selsey
The practice guidance lists Lloyds at 71-73 High Street and phone 01243 604725.
Use pharmacy first when suitable
For minor illness or medicine availability, checking a pharmacy first may avoid unnecessary GP contact.
Non-NHS Services and Private Fees
Some forms, letters, certificates and travel services are not standard NHS work. The official non-NHS page gives fees and availability. Always check the live page before paying or requesting private paperwork.
| Item | Listed fee / note | Useful patient warning |
|---|---|---|
| Routine doctor’s letter | £35 | Do not request this as an urgent NHS appointment unless clinically needed. |
| To whom it may concern standard letter | £35 | Ask whether your organisation will accept other evidence first. |
| Private sick note | £35 | The page says any sick note within the first 7 days is private. |
| Insurance form with examination | £120 | Allow time for forms and clinical review. |
| Health club fitness form | £35 | Fitness-to-exercise form only. |
| Sports fitness exam and report | £145 | Not a same-day urgent GP task. |
| Shotgun licence / passport countersigning | Not available | Do not submit these to the practice unless the live page changes. |
Suggestions, Complaints and Feedback
Use the complaint route for service concerns, not for urgent medical symptoms. The official page explains written and verbal complaint options, feedback, Patient Group feedback and external help.
Suggestions or positive feedback
Send in writing, email sxicb-wsx.selsey-selsey@nhs.net, or submit through the Patient Group route where appropriate.
Complaint options
You can complain verbally or in writing. For a verbal complaint, the page says an appointment will be made with a senior team member.
Written complaint details
Selsey Medical Practice, High Street, Selsey, West Sussex, PO20 0QG. Tel: 01243 608201. Email: sxicb-wsx.selsey-selsey@nhs.net.
Healthwatch support
Healthwatch West Sussex provides free independent health complaints advocacy.
PALS Worthing
The page lists PALS phone 01903 285032, Monday-Friday 09:00-16:30, and email PALSWorthing@wsht.nhs.uk.
Ombudsman
The page says the Parliamentary and Health Service Ombudsman normally expects the NHS complaints procedure and final response first.
CQC Quality Context
CQC is useful for regulated-service context, not for live appointment availability. CQC lists Selsey Medical Practice as a GP practice at Selsey Medical Centre, High Street, Selsey, Chichester, West Sussex, PO20 0QG, with an overall rating of Good.
Overall rating
CQC lists Selsey Medical Practice as Overall: Good.
Inspection timeline
CQC lists latest inspection as 21 July 2016 and report published 7 September 2016, with a latest review dated 6 July 2023.
Patient population context
CQC’s older background summary said the practice served around 12,250 patients at the time of inspection.
Selsey Route Planner
Choose your task and get the likely next route. This runs in your browser only and does not send information anywhere.
Select your task above.
Copy-and-Use Scripts
Online triage request
I am registered with Selsey Medical Practice. My main problem is ______. It started ______. It is getting better/worse. I take ______. I have tried ______. I am worried because ______. Best callback number/time is ______.Repeat prescription request
Medicine name: ______. Dose/strength: ______. I need it because ______. I have ______ days left. My usual pharmacy is ______. I understand repeat prescriptions need at least 4 working days.Test result query
I had a ______ test on ______. I am asking whether the result has been received and reviewed, and whether there is a message for me.Home visit request
I need to request a home visit because the patient is housebound and cannot attend the surgery due to ______. Symptoms started ______. The best callback number is ______.Safety, Privacy and Medical Disclaimer
Map: Selsey Medical Practice
Use this map for Selsey Medical Centre, High Street, Selsey, PO20 0QG. Check live instructions before travelling, especially outside routine access times.
Official Resources
Use these official links after reading the relevant section above. The article gives the practical detail first; the link is for action.
Related MedicalGroupUK Guides
These related GP guides help users compare online triage, NHS App, prescriptions, registration and urgent-care routes across similar UK GP pages.
Selsey Medical Practice FAQs
What is Selsey Medical Practice?
Selsey Medical Practice is an NHS GP surgery based at Selsey Medical Centre on High Street in Selsey, near Chichester.
Where is Selsey Medical Practice?
The address is Selsey Medical Centre, High Street, Selsey, Chichester, West Sussex, PO20 0QG.
What is the Selsey Medical Practice phone number?
The main phone number is 01243 608201.
What are Selsey Medical Practice opening hours?
The official contact information says the practice and phone lines are open between 08:00 and 18:30.
Are there urgent-only times during the day?
Yes. The practice says that between 12:30-13:30 and 17:45-18:30 it is open for urgent enquiries only.
How does the appointment system work?
Selsey Medical Practice uses online total triage. After you complete an online request, the practice contacts you with an outcome, which may include an appointment.
How many appointments does the practice offer?
The appointments page says the practice offers about 1,700 appointments every week, shared across GPs, physiotherapists, paramedics, physician assistants, clinical pharmacists, nurses and HCAs.
Can I use the NHS App for appointments?
Yes. The practice says the NHS App can be used for patient triage requests and cancelling appointments, and must be linked to your GP practice.
How do I cancel an appointment?
Use the online service or phone 01243 608201 option 4 to cancel.
What happens if I am late?
The practice says if you arrive late the clinician may not see you, except in a medical emergency requiring immediate attention.
What happens if I miss an appointment?
The practice says it sends a default letter if you miss an appointment without telling them, and persistent defaulters are removed from the list.
How do I request a home visit?
Home visits are only for housebound patients. The practice asks patients to request home visits before 10:00am.
Can young people under 16 attend alone?
The appointments page says young people under 16 can make appointments without a parent or guardian being there.
How do I order repeat prescriptions?
You can use the NHS App, SystmOne online request, Accurx online request, or a paper tick-box sheet if you do not have online access.
Can I order medication by phone or email?
No. The prescription page says medication requests cannot be made on the telephone or by email.
How long do repeat prescriptions take?
The practice asks patients to allow at least 4 working days for the whole repeat-prescription process.
What if my medication is not available at the pharmacy?
The prescription page suggests trying another pharmacy and checking nearby pharmacy stock before contacting the practice.
How do I get test results?
You can call the surgery to find out your results, and blood test results can be viewed online if you have access. If a result is abnormal, the practice says it will contact you.
How long do test results take?
Routine blood tests may take a day or two and then need doctor review. Some scans and other tests may take a couple of weeks.
How do I find my NHS number?
Your NHS number is a 10-digit number. The practice page explains it may be on NHS documents such as prescriptions or appointment letters, and links to the NHS number service.
What is proxy access?
Proxy access, also called a linked profile, allows a parent, family member or carer to manage services for another person through the NHS App once approved by the practice.
How do I set up proxy access?
The practice says proxy access must be set up by the GP surgery, both people need to be registered with the practice, and ID is required. The preferred contact email listed is sxicb-wsx.selsey-selsey@nhs.net.
How do I register as a new patient?
Check whether you live inside the Selsey Medical Practice catchment area, then use the practice’s new-patient information and registration routes.
What PCN is Selsey Medical Practice part of?
Selsey Medical Practice is part of ChAMP PCN, which stands for Chichester Area Medical Practices.
Does the practice provide interpreters?
The appointments page says if you need an interpreter when seeing your doctor, tell the receptionist so they can arrange this.
How do I complain or give feedback?
You can give feedback in writing or by email, and complaints can be made verbally or in writing. The official complaint email listed is sxicb-wsx.selsey-selsey@nhs.net.
What is the CQC rating for Selsey Medical Practice?
CQC lists Selsey Medical Practice as Overall: Good.
Is this the official Selsey Medical Practice website?
No. This is an independent MedicalGroupUK.org guide. Use the official Selsey Medical Practice website for live forms, current access rules and service updates.