Kingsway Care Corridor
If you searched for Kingsway Medical Practice, the helpful answer is not only the phone number. The real task is knowing whether you need urgent same-day triage, routine GP booking, nurse or HCA appointment, prescription route, test result route, fit note, records access, registration or NHS 111.
This guide puts the practical official details into one patient route first, then gives the official links only when you are ready to act.
About Kingsway Medical Practice
Kingsway Medical Practice is an NHS GP surgery in Manchester. The official website is organised around real patient tasks: appointments, contact-us online, prescriptions, sick notes, test results, registration, online health management, health records, proxy access, wellbeing, referrals, vaccinations and feedback.
Official surgery name
Kingsway Medical Practice.
Location
720 Burnage Lane, Manchester, M19 1UG.
Best user route
Use urgent triage only for urgent same-day needs; use routine, prescription, result or fit-note routes for the correct task.
What Do You Need from Kingsway Medical Practice Today?
Start with the task. This avoids using the 8am rush for routine requests, phoning for results at the wrong time, or trying to get same-day prescriptions after running out.
Urgent same-day problem
- Phone 0161 804 9899.
- Peak 8:00am–9:00am calls are restricted to urgent Same Day Triage.
- Reception takes details and a clinician calls back that morning.
Routine appointment
- GP appointments can be made up to two weeks ahead.
- Nurse and HCA appointments can be booked up to four weeks ahead.
- Use phone, NHS App/NHS account or Patient Access where available.
Non-urgent medical question
- Use the ask-a-doctor or ask-a-nurse form during opening times.
- The official page says response is within 2 working days.
- Do not use this for urgent symptoms.
Repeat prescription
- Use NHS account/NHS App or Patient Access.
- You can also bring the paper slip to the surgery.
- Order when you still have seven days’ supply at home.
Test results
- View reviewed results in NHS account/NHS App or Patient Access.
- Phone or visit between 10am and 4pm.
- Use result request form if you need someone to contact you.
Sick / fit note
- More than 7 days: use sick-note form, phone or visit.
- Phone/visit route is 10am–6pm.
- 7 days or less usually means self-certification.
Kingsway Medical Practice Contact, Address and Hours
| Need | Official detail | Practical patient note |
|---|---|---|
| Address | 720 Burnage Lane, Manchester, M19 1UG | Use this for maps, NHS profile and CQC checks. |
| Reception phone | 0161 804 9899 | Main route for appointments, urgent triage, results, fit notes and registration support. |
| Out of hours | 111 | Use NHS 111 when closed and urgent but not life-threatening. |
| Opening hours | Monday-Friday 8:00am–6:30pm; Saturday/Sunday closed. | Check live notices before travelling around staff training closures or bank holidays. |
| Current public NHS status | NHS profile says the surgery is currently accepting new patients. | Still check the catchment area before registering. |
| Staff training example | Official news states a closure on Wednesday 1 July 2026 from 1pm to 6:30pm, with calls redirected to out-of-hours service from 1pm. | Check practice news before attending on announced training afternoons. |
NHS GP Appointments at Kingsway Medical Practice
All consultations with a healthcare professional are by appointment only. Reception books by phone, and the practice uses your answers to choose the most suitable doctor, nurse or health professional.
Use the correct time for the request
8am to 9am is restricted to urgent Same Day Triage calls. Use later times for routine booking where possible.
Give a brief symptom description
Reception asks for the current symptoms so the clinician has enough information before calling back or routing the request.
Expect the right clinician, not always a named GP
The practice may offer an appointment with a doctor, nurse or other health professional based on your answers.
Choose the right appointment type
Appointments may be by phone, face-to-face at the surgery, video call, text or email.
Tell the surgery about support needs
Tell them if you prefer a specific clinician, need an interpreter, want phone/face-to-face/video/text, or have access or communication needs.
Cancel early if you cannot attend
Use NHS account/NHS App, Patient Access, phone, or reply CANCEL to the appointment reminder text message.
Urgent Same Day Triage: 8am–9am Peak Rule
Peak urgent window
Phone calls during 8:00am–9:00am are restricted to patients requesting urgent Same Day Triage appointments.
Clinician callback
If you request a same-day appointment, you go on the triage list and a clinician rings back that morning to discuss the problem.
Same-day booking
If the clinician decides you need to see a GP, you will be booked into a same-day appointment.
Routine GP, Nurse and HCA Appointments
| Appointment type | Official timing | Best use |
|---|---|---|
| GP routine appointment | Can be made with any doctor up to two weeks in advance. A limited number for each doctor become available from 8am each weekday. | Medication reviews, chronic disease reviews and non-urgent GP issues. |
| Practice nurse appointment | Can be booked up to four weeks in advance. | Cervical smears, contraception, travel advice, asthma, diabetes and heart disease clinic work. |
| Health care assistant appointment | Can be booked up to four weeks in advance. | Blood pressure checks, blood tests, ECG recording, new-patient checks and routine health checks. |
| Online / NHS App booking | NHS account/NHS App or Patient Access can be used for appointment, screening test or vaccination booking where available. | Use if registered for online services and the slot type appears. |
| Non-urgent doctor/nurse question | Ask-a-doctor or ask-a-nurse forms respond within 2 working days during opening times. | Good for non-urgent questions, not emergency symptoms. |
Home Visits: Before 10:30am Rule
Call before 10:30am
If you are housebound or your condition prevents you attending the surgery, phone before 10:30am if a visit is required.
After 10:30am
Only emergency visits are arranged after that time.
Give enough detail
Give reception as much information as possible so doctors can allocate priority to house calls.
Managing Your Health Online
Kingsway separates website forms from NHS account/Patient Access tasks. Some website forms do not need an account, while record, prescription and appointment-management features need NHS account or Patient Access.
| Online route | What you can do | What to prepare |
|---|---|---|
| Website forms | Request an appointment, request a sick note, ask about test results, or send an admin request. | Patient details, request type and clear explanation. |
| NHS account / NHS App | Order repeat prescriptions, view test results, access GP health record, check/cancel appointments and see vaccination record. | NHS login and identity checks. |
| Patient Access | Online booking, repeat prescriptions, test results and health record access where enabled. | Register for online services and confirm identity with photo ID. |
| Full record access | You need to ask the surgery for full health-record access or you may only see medicines and allergies. | Online-services form plus photo ID upload or surgery visit. |
Repeat Prescriptions: Order Before You Run Out
Kingsway changed repeat prescription handling from 12 February 2025, asking patients to order medicine directly from the practice rather than allowing repeat prescriptions to be ordered on their behalf by the pharmacy.
| Prescription task | Official detail | Patient action |
|---|---|---|
| Easiest routes | NHS account/NHS App or Patient Access. | Choose repeat medicines and dosage directly from your account. |
| Paper route | Bring the paper slip to the surgery; requests should be left in the box opposite reception. | Use the tear-off portion and clearly mark the required repeat items. |
| No tear-off slip | Write name, address, date of birth and full item details clearly. | Give enough detail to avoid delay. |
| Timing | Order when you still have seven days’ supply at home. | Do not wait until medication has run out. |
| Collection timing | You can usually collect your prescription 4 working days after ordering. | Plan around weekends and pharmacy processing. |
| Review / reauthorisation | Medication needing review or re-authorisation can take up to 5 days. | Book medication reviews well in advance; they are not considered urgent. |
| Non-repeat items | Do not include additional non-repeat items on repeat prescription request forms. | A doctor appointment may be required for extra non-repeat items. |
| Prescription question | Phone the pharmacist after 10am on 0161 804 9899 or use the prescription-question form. | Use local pharmacist first for general medicine questions when suitable. |
| Old medicines | Take old medicine to a pharmacy or bring it to the surgery. Do not bin or flush it. | Use safe medicine disposal. |
Test Results: Reviewed Results, 10am–4pm Contact and Privacy
View online
Once a doctor has reviewed results, patients can view them in NHS account/NHS App or Patient Access.
Phone or visit time
You can phone 0161 804 9899 or visit between 10am and 4pm for results, or request a secure text copy.
Privacy rule
Smear, x-ray and laboratory test information cannot be given to another person unless the practice already has express permission.
Sick / Fit Notes
| Situation | Official rule | Best action |
|---|---|---|
| Off sick 7 days or less | Your employer should not ask for medical evidence; self-certification usually applies. | Complete employer self-certification when you return to work. |
| Off sick more than 7 days | Request a sick note by online form, or phone/visit the surgery from 10am to 6pm. | Prepare start date, expected end date, reason and employer requirement. |
| Routine paperwork only | Sick notes are not emergency medical appointments. | Use the correct form/phone/visit route rather than urgent triage unless clinically unwell. |
Register With Kingsway Medical Practice
NHS lists Kingsway Medical Practice as accepting new patients, but registration still depends on the catchment area.
Catchment area first
Use the official postcode checker or NHS GP finder to check whether your address is in the practice area.
How to register
Fill out the new-patient registration form online, or visit reception from 10am to 6pm and collect a paper registration form.
NHS number helpful
The registration page says it is helpful to have your NHS number. You can use the NHS website to find it.
ID rule
The online registration page says you do not need proof of ID to register with a GP practice.
Homeless registration
If you are homeless, you can give a temporary address such as a friend’s address, a day centre or the GP surgery address.
Temporary residents
The surgery says it will be happy to see friends or relatives staying with you for emergencies if they need to see a doctor as temporary residents.
Health Record, Online Services and Someone Else’s Access
Your GP health record includes information such as conditions, allergies and medicines. Most patients automatically get access to newer information such as letters, test results and appointment notes, but full record access needs a request.
| Access need | Official route | Safety note |
|---|---|---|
| View GP record | Use NHS account/NHS App or Patient Access. | You may only see medicines and allergies until full access is requested. |
| Request full health record | Register for online services, choose full health record access, and upload or visit with photo ID. | If first time, the surgery gives username and password for Patient Access. |
| Hospital/dentist/other records | Ask the NHS service you went to. | GP surgery does not hold every external service record. |
| Someone else’s access | Parent, family member or carer may be able to access services for someone else. | Use the official access route rather than sharing passwords informally. |
| Security terms | Online-services form says you are responsible for keeping account details secure and should contact the practice if compromised. | Log out and tell the practice if you see information not about you. |
Services Listed on the Official Kingsway Website
The official services page is broader than appointments and prescriptions. This table turns the menu into practical patient routes.
| Service area | Officially listed | User route |
|---|---|---|
| Sick notes and test results | Sick notes and test results pages. | Use the correct form/timing instead of an appointment when only paperwork/results are needed. |
| Vaccinations | Vaccinations information, eligibility and timing. | Use official route for vaccine eligibility. |
| Referrals | Local self-referrals, doctor request and existing referral tracking. | Check whether self-referral is available before asking for a GP appointment. |
| Surgery clinics | Clinics and services provided at the surgery. | Use nurse/HCA appointment routes for routine clinic needs. |
| Cancer information | Support for cancer worries. | Use for cancer concern support and signposting. |
| Online health management | Appointments, sick notes, test results, admin requests, prescriptions, record and vaccination record. | Use website forms, NHS account or Patient Access depending on the task. |
| Wellbeing | Local and national wellbeing help. | Use alongside clinical care where social, emotional or lifestyle support helps. |
| MHRA alerts | Medicines and medical devices alerts. | Useful for safety information about medicines/devices. |
Accessibility, Parking and Transport
Accessibility
The official contact page lists disabled parking, disabled WC, induction loop, step-free access and wheelchair access.
Parking
Car parking, cycle parking and disabled parking are listed.
Public transport
The practice says it is well located for access by public transport and links to Bee Network journey planning.
CQC Rating and Regulatory Context
CQC lists Kingsway Medical Practice at 720 Burnage Lane with an Overall rating of Good. The latest inspection was 19 October 2016, the report was published 25 November 2016, and CQC reviewed available information on 6 July 2023 without finding evidence to reassess the rating at that stage.
Overall rating
Good.
CQC domains shown
Safe, effective, caring, responsive and well-led are shown as Good on the CQC profile.
How to use CQC
Use CQC for regulatory context, and the official practice website for live appointment, prescription and service rules.
Wrong-Result Warning: Kingsway Medical Practice vs Other Kingsway Surgeries
Search results can mix similar names. This article is about Kingsway Medical Practice in Manchester, not “The Kingsway Practice” or other Kingsway surgeries.
| Name seen in search | Address / clue | Use this check |
|---|---|---|
| Kingsway Medical Practice | 720 Burnage Lane, Manchester, M19 1UG | This is the target article. |
| The Kingsway Practice | Different website and different phone pattern, including 0170-style numbers in search results. | Different GP practice. Do not use its appointment rules for Manchester Kingsway Medical Practice. |
| Kingsway Surgery | Can appear in other UK towns/cities. | Check postcode and official site before calling. |
Common Problems and Faster Fixes
| Problem | Use this fix | Avoid this mistake |
|---|---|---|
| Need urgent same-day help | Phone 0161 804 9899 during the 8am–9am urgent triage window if it is urgent. | Do not use the urgent peak hour for routine reviews. |
| Need routine GP review | Book up to two weeks in advance; some slots become available from 8am each weekday. | Do not wait until a chronic review becomes urgent. |
| Need blood test, ECG or BP check | Ask for an HCA appointment up to four weeks ahead. | Do not assume it must be a GP appointment. |
| Need repeat prescription | Use NHS App/NHS account, Patient Access or paper slip; order with seven days’ supply left. | Do not expect a same-day repeat unless absolute emergency. |
| Need test results | Use NHS App/Patient Access after review, or phone/visit 10am–4pm. | Do not ask someone else to collect results unless permission is already held. |
| Need home visit | Phone before 10:30am and give clinical detail. | Do not request a home visit unless unable to attend for medical reasons. |
Kingsway Route Planner
Choose your task and get a practical next step. This runs in your browser only and does not send information anywhere.
Select your task above.
Copy-and-Use Scripts
Urgent triage call
Hello, I am registered with Kingsway Medical Practice. My main problem is ______. It started ______. It needs help today because ______. My best callback number is ______.Routine review request
I need a routine appointment for ______. It is not urgent today. I would prefer doctor / nurse / HCA if appropriate. I can attend on ______.Prescription request
Name: ______. Date of birth: ______. Medicine and dose: ______. I have ______ days left. My nominated pharmacy is ______.Test result query
I had a ______ test on ______. I am asking whether the doctor has reviewed the result and whether there is any advice or action for me.Safety, Privacy and Medical Disclaimer
Map: Kingsway Medical Practice Manchester
Use this map for 720 Burnage Lane, Manchester, M19 1UG. Check live appointment instructions before travelling.
Official Kingsway Medical Practice Resources
Use these official links after reading the relevant section above. The article explains the practical rule first; the link is for action.
Related MedicalGroupUK Guides
These internal links help users compare NHS GP appointment, prescription and online-service routes. Always verify current medical facts on each official surgery website.
Kingsway Medical Practice FAQs
Where is Kingsway Medical Practice?
Kingsway Medical Practice is at 720 Burnage Lane, Manchester, M19 1UG.
What is the Kingsway Medical Practice phone number?
The official reception phone number is 0161 804 9899.
What are Kingsway Medical Practice opening hours?
The official contact page lists Monday to Friday 8:00am to 6:30pm, with Saturday and Sunday closed.
What is the out-of-hours number?
The official contact page lists out-of-hours as 111.
Is Kingsway Medical Practice accepting new patients?
The NHS profile says Kingsway Medical Practice is currently accepting new patients, but patients should still check the catchment area.
How do I request an appointment?
Appointments can be booked by the reception team by telephone on 0161 804 9899. Routine appointment routes may also use NHS account/NHS App or Patient Access where available.
What is the 8am to 9am phone rule?
The appointment page says phone calls during 8:00am to 9:00am are restricted to patients requesting urgent Same Day Triage appointments.
What happens in Same Day Triage?
Reception takes your details and contact number, and one of the clinicians rings you back that morning. If a GP appointment is needed, you are booked in for the same day.
How far ahead can I book a GP appointment?
Routine GP appointments can be made up to two weeks in advance.
How far ahead can nurse appointments be booked?
Practice nurse appointments can be booked up to four weeks in advance.
How far ahead can HCA appointments be booked?
Health care assistant appointments can be booked up to four weeks in advance.
What are nurse appointments useful for?
The appointment page lists cervical smears, contraception, travel advice and chronic disease clinics such as asthma, diabetes and heart disease.
What are HCA appointments useful for?
The appointment page lists routine blood pressure checks, blood tests, ECG recording, new-patient checks and routine health checks.
Can appointments be by phone or video?
Yes. The practice may offer consultations by phone, face-to-face at the surgery, video call, text or email.
How do I cancel an appointment?
You can use NHS account/NHS App, Patient Access, phone the surgery, or reply CANCEL to your appointment reminder text message.
How do I request a home visit?
If you are housebound or your condition prevents you attending the surgery, phone before 10:30am. Only emergency visits are arranged after that time.
How do I order repeat prescriptions?
Use NHS account/NHS App, Patient Access, or bring your paper slip to the surgery.
When should I order repeat medicine?
The prescription page says to order repeat prescriptions when you still have seven days’ supply at home.
How long do prescriptions take?
You can usually collect your prescription four working days after ordering. Medication that needs review or re-authorisation may take up to five days.
Can my pharmacy order repeat prescriptions for me?
The practice notice says from 12 February 2025 patients are asked to order medicine directly from the practice, rather than allowing repeat prescriptions to be ordered on their behalf by their pharmacy.
Who should I contact about prescription questions?
You can speak to a local pharmacist for many medicine questions. For GP surgery prescription queries, phone the pharmacist after 10am on 0161 804 9899 or use the prescription-question form.
How do I get test results?
Once reviewed by a doctor, results can be viewed in NHS account/NHS App or Patient Access. You can also phone or visit between 10am and 4pm.
Can someone else get my test results?
For smear tests, x-rays and laboratory tests, results cannot be given to another person unless the practice already has express permission.
How do I request a fit note?
If you have been off sick for more than 7 days, use the sick-note request form or phone/visit the surgery from 10am to 6pm.
Do I need a fit note for 7 days or less?
No, usually not. The official page says your employer should not ask for medical evidence if you have been off sick for 7 days or less; self-certification usually applies.
How do I register with Kingsway Medical Practice?
Fill out a new-patient registration form online or visit reception from 10am to 6pm to collect a paper registration form.
Do I need proof of ID to register?
The online registration page says you do not need proof of ID to register with a GP practice.
Can homeless patients register?
Yes. The online registration page says if you are homeless you can give a temporary address, such as a friend’s address, a day centre or the GP surgery address.
Can I view my GP health record online?
Yes, through NHS account/NHS App or Patient Access. You need to ask the surgery for full health record access or you may only see medicines and allergies.
Does Kingsway Medical Practice have disabled access?
Yes. The contact page lists disabled parking, disabled WC, induction loop, step-free access and wheelchair access.
Does Kingsway Medical Practice have parking?
Yes. The official contact page lists car parking, cycle parking and disabled parking.
What is Kingsway Medical Practice’s CQC rating?
CQC lists Kingsway Medical Practice as Overall: Good.
Is this the official Kingsway Medical Practice website?
No. This is an independent MedicalGroupUK.org guide. Use the official Kingsway Medical Practice, NHS and CQC pages for live forms, current hours and service rules.