Trafalgar Medical Group Practice NHS GP Surgery
Trafalgar Medical Group Practice serves Portsmouth and Southsea patients from the Osborne Road Surgery and Eastney Health Centre. Both sites use the same main telephone number, but the appointment location can differ.
For most routine GP requests the practice now uses eConsult-led triage. Urgent same-day problems should be raised by telephone or in person rather than waiting for a routine online response.
Two Trafalgar Medical Group Practice Sites in Southsea
Both surgery locations use the same main telephone number. Check your appointment message before setting off because your consultation may be at either site.
The Osborne Road Surgery
25 Osborne Road
Southsea
Portsmouth
PO5 3ND
Phone: 02392 821371
Normal doors: Monday-Friday, 8am-6pm. Saturday-morning appointments are available when pre-booked.
Eastney Health Centre
Highland Road
Eastney
Southsea
PO4 9HU
Phone: 02392 821371
Normal doors: Monday-Friday, 8am-6pm.
Trafalgar Medical Group Practice Opening Hours
The practice distinguishes between the time its doors are open and the period when telephone support remains available.
| Day | Osborne Road | Eastney | Practical note |
|---|---|---|---|
| Monday | 8am–6pm | 8am–6pm | Telephone line remains available until 6:30pm. |
| Tuesday | 8am–6pm | 8am–6pm | Routine eConsult and appointment routes operate during normal weekday access. |
| Wednesday | 8am–6pm | 8am–6pm | The practice closes one Wednesday afternoon each month for Target Training; check current notices. |
| Thursday | 8am–6pm | 8am–6pm | Telephone line remains available until 6:30pm. |
| Friday | 8am–6pm | 8am–6pm | Order routine medication early enough to avoid weekend delays. |
| Saturday | Pre-booked appointments only | Closed | Osborne Road phone lines are closed during the Saturday session. |
| Sunday | Closed | Closed | Use NHS 111 if urgent and not a 999 emergency. |
How to Request an Appointment
Trafalgar Medical Group Practice now uses eConsult as a major part of its appointment triage. The route is different for routine and urgent same-day problems.
Routine medical request
Submit an eConsult describing the problem. From 22 June 2026, patients who phone or visit for a routine appointment may also be asked to complete an eConsult form.
Urgent problem today
For an urgent medical problem needing same-day assessment, phone the practice or attend the surgery and speak with reception.
Cancel or change
Use NHS App/NHS account, SystmOnline, phone reception or reply CANCEL to an appointment reminder text where that option is available.
What may happen after your request?
Your request is received
An automated eConsult message confirms successful submission. The time shown in that automated message is not necessarily the time when the practice will contact you.
The practice reviews the details
Trafalgar says it aims to contact patients within three working days after an eConsult request.
The right professional is selected
Depending on the request, you may be helped by a GP, nurse or another appropriate healthcare professional rather than automatically being booked with a particular doctor.
Consultation format can vary
The practice may offer a phone consultation, face-to-face appointment, video call, text or email response depending on the situation.
Important Trafalgar eConsult Rules
Allow review time
The practice says it aims to make contact within three working days after an eConsult.
Do not duplicate requests
The appointment page asks patients not to submit another eConsult for the same problem because duplicate requests can delay processing.
Do not submit from abroad
The practice states that it cannot assess or manage eConsult medical queries from patients who are currently outside the UK.
Urgent Same-Day GP Problems
If you believe the problem needs assessment that day during normal opening times, phone 02392 821371 or attend reception. Staff will ask what you need help with so the request can be directed appropriately.
Repeat Prescriptions
Trafalgar Medical Group Practice does not accept routine repeat prescription requests by telephone.
NHS App / NHS account
Use your NHS account to choose repeat medication already listed on your record and send the request securely.
SystmOnline
Registered online-service users can also request repeat medication through SystmOnline.
Form or paper slip
The practice also accepts its repeat prescription request form or a paper repeat slip brought to the surgery.
For broader help with missing repeat items, medication reviews and what to do if you completely run out, see our guide to medication and repeat-prescription routes at NHS GP practices . Trafalgar’s own prescription rules still take priority for its patients.
Open Trafalgar prescription guidanceGetting Test Results
Once a doctor has reviewed the result, Trafalgar provides several ways to check it.
NHS App
View reviewed results in your NHS account where record access is enabled.
SystmOnline
Reviewed results can also be viewed through SystmOnline where your account has suitable access.
Phone or visit
The practice says patients can phone or visit between 10am and 4pm to ask for results.
Result question
Use the official test-results request form if you want someone to contact you about a result.
Register with Trafalgar Medical Group Practice
First check that your home address is within the practice catchment area. You can then register online or collect a paper registration form.
Check the catchment area
Use the official registration page and NHS GP search before completing the application.
Choose online or paper registration
The practice provides an online new-patient registration form. Paper packs can be collected at reception.
Prepare useful information
The online form asks for personal details, postcode, phone, email, NHS number where available and information about your health.
Paper registration timing
The practice says reception registration packs can be collected between 10am and 6pm.
Registering a Child Under 5
Trafalgar’s registration guidance has an extra step for younger children. Parents or carers should bring the child’s Red Book (Personal Child Health Record) or provide a certified record of previous immunisations.
Bring the Red Book
The practice uses the vaccination information to keep the child’s immunisation record up to date.
No Red Book?
Contact reception if the Red Book has been lost or is not available.
Previous immunisations
A certified vaccination record can be used to help the practice understand which immunisations have already been given.
Sick Notes and Fit Notes
Seven days or less
For an absence of seven days or less, normal workplace rules use self-certification rather than an NHS GP fit note.
More than seven days
Use the practice sick-note request form, phone 02392 821371 or visit the surgery between 10am and 6pm.
If already assessed
The practice says that if a doctor has already seen you about the illness, the certificate should be sent within a week.
NHS App, SystmOnline and Medical Records
NHS App/NHS account and SystmOnline can support repeat prescriptions, results, appointment management, vaccination records and access to parts of your GP health record.
NHS App
Set up NHS login and use your NHS account for available GP services.
SystmOnline
Trafalgar’s setup route requires online-services registration and identity verification before the practice provides login credentials.
Full record access
The practice says you need to request access to the full GP health record; otherwise online access may be limited to medicines and allergies.
If you manage NHS services for a child, parent or another person, use proper proxy-access arrangements rather than sharing passwords. Our Frome Medical Practice guide includes a useful example of parent, carer and linked-profile access , although the setup rules at Trafalgar may differ and should be confirmed with its reception team.
Accessibility and Public Transport
The practice publishes accessibility information covering both sites and advises patients to contact it in advance where specific support is needed.
Reception access
Lowered reception desks are listed for wheelchair users and people with limited mobility.
Eastney entrance
Eastney Health Centre is listed as having automatic doors for easier entry and exit.
Accessible facilities
Accessible bathrooms with changing facilities are listed.
Quiet room
A quiet room is available for patients who may benefit from a calmer, low-stimulation environment.
Bus routes listed by the practice
Trafalgar Medical Group Practice CQC Rating
The CQC structure is worth reading carefully because the provider and individual registered location are shown separately.
Provider
CQC lists Dr Singh & Partners, also known as Trafalgar Medical Group Practice, as the provider. CQC does not publish one overall rating for that provider profile.
Osborne Road location
CQC lists the registered location Dr Price & Partners, also known as Trafalgar Medical Group Practice, at 25 Osborne Road as Overall: Good.
Monitoring context
The full inspection report was published in June 2017. CQC says it reviewed available information again on 6 July 2023 and did not identify evidence requiring a reassessment at that point.
If the word “Good” is confusing because it also appears in professional standards searches, our GMC Good Medical Practice and CQC rating explainer shows why a CQC service rating is different from the General Medical Council’s professional standards guidance.
What to Do When Trafalgar Medical Group Practice Is Closed
Call 999 for a medical or mental-health emergency where someone is seriously ill or injured and life is at risk.
Use NHS 111 online or phone 111 for urgent medical help that cannot wait but is not a 999 emergency.
Practice doors close at 6pm, but the phone line remains available until 6:30pm.
NHS 111 online is intended for people aged 5 and over. The practice advises calling 111 when urgent help is needed for a child under 5.
Which Trafalgar Patient Route Should You Use?
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Maps to Both Trafalgar Medical Group Practice Sites
Use the map matching the location shown on your appointment confirmation.
Official Trafalgar Medical Group Practice and NHS Links
Use these live official destinations for forms, changing appointment capacity, prescription requests and current service notices.
Trafalgar Medical Group Practice FAQs
What is the Trafalgar Medical Group Practice phone number?
Both Osborne Road Surgery and Eastney Health Centre list 02392 821371.
Where is Trafalgar Medical Group Practice?
It operates from The Osborne Road Surgery, 25 Osborne Road, Southsea, Portsmouth, PO5 3ND and Eastney Health Centre, Highland Road, Eastney, Southsea, PO4 9HU.
What are Trafalgar Medical Group Practice opening hours?
Both sites normally open their doors Monday to Friday from 8am to 6pm. Telephone lines remain available until 6:30pm. Osborne Road also provides Saturday-morning pre-booked appointments.
How do I request a routine GP appointment?
Use eConsult for a routine medical request. From 22 June 2026, patients who phone or visit asking for a routine appointment may also be asked to complete an eConsult so the request can be triaged.
What should I do if I need urgent GP help today?
During opening times, phone 02392 821371 or attend the surgery and speak to reception. Do not wait for a routine eConsult response if the problem has become urgent.
How do I order a repeat prescription?
Use NHS account/NHS App, SystmOnline, the official repeat-prescription form or a paper slip. Trafalgar says routine repeat requests are not accepted by telephone and can normally be collected from the nominated pharmacy two working days after ordering.
How do I get test results?
Once reviewed by a doctor, results can be viewed through NHS account/NHS App or SystmOnline. You can also phone or visit between 10am and 4pm, or submit the official test-results request form.
How do I register with Trafalgar Medical Group Practice?
Check that you live within the practice catchment area, then use the online new-patient registration form or collect a paper pack from reception. It is helpful to have your NHS number available.
What is Trafalgar Medical Group Practice’s CQC rating?
CQC lists the Osborne Road registered location, Dr Price & Partners also known as Trafalgar Medical Group Practice, as Overall: Good. The provider Dr Singh & Partners does not have one overall provider rating.
What should I do when Trafalgar Medical Group Practice is closed?
Use NHS 111 online or call 111 for urgent non-emergency help. Call 999 for a life-threatening medical or mental-health emergency.