South Queensferry Medical Practice | NHS GP Surgery
Use this practical guide to quickly find South Queensferry Medical Practice address, phone number, NHS Scotland appointment routes, opening hours, lunch closure, new patient registration boundary, Patient Services, repeat prescriptions, test results, sick notes, Pharmacy First, map and urgent-care options.
South Queensferry Medical Practice key details
South Queensferry Medical Practice is an NHS Scotland GP practice at 41 The Loan, South Queensferry, EH30 9HA. The reception number is 0131 537 4407. Official listings show normal opening as Monday to Friday, 8am to 6pm, with a daily closure between 12:30pm and 1:30pm. When the surgery is closed, use NHS 24 on 111 for urgent non-emergency help, and call 999 for life-threatening symptoms.
Exact address
41 The Loan, South Queensferry, EH30 9HA. Use the full address in maps so you do not confuse it with Queensferry Medical Practice in Wales or other similarly named services.
Phone number
Call 0131 537 4407 for reception help, appointments, cancellations, Patient Services questions and general contact during opening hours.
Opening hours
Normal weekday hours are listed as 8am to 6pm. The practice states it is closed between 12:30pm and 1:30pm each day.
New patients
The official new-patient page says the list reopened for registrations from 1 June 2025, but registration depends on the practice boundary and online capacity checks.
Patient Services
Patient Services is used for online prescription ordering and selected face-to-face GP/smear appointments. Medical record viewing is not currently available in Scotland through this system.
Urgent safety
Use NHS 24 on 111 for urgent non-emergency help when closed. Use 999 for chest pain, severe breathing difficulty, collapse, stroke signs, heavy bleeding or serious injury.
Important emergency-number caution: official practice pages display emergency mobile guidance for the 12:30pm–1:30pm closure, but different pages may show different mobile numbers. Because this can change, check the live official opening-hours or appointment page on the day instead of relying on a copied emergency mobile number from a third-party article.
What do you need from South Queensferry Medical Practice today?
Choose the correct route first. This avoids common delays such as calling for prescriptions, waiting for routine GP access when urgent help is needed, or using Patient Services for something it cannot do in Scotland.
Tap the closest situation
This tool gives general signposting only. It does not diagnose symptoms or replace emergency care.
How to book an NHS GP appointment at South Queensferry Medical Practice
South Queensferry Medical Practice lists several appointment-related routes: reception by phone, selected face-to-face GP appointment booking through Patient Services, selected smear test booking through Patient Services after an official screening invitation, and pre-booked video consultations through NHS Near Me/Attend Anywhere. The safest route depends on what you need and whether the issue is urgent.
| Route | Best for | What to prepare | When not to use |
|---|---|---|---|
| Phone reception: 0131 537 4407 | General appointment help, questions, cancellations, access support, or when you are unsure which route applies. | Name, date of birth, phone number, symptom, duration, urgency, medication and availability. | Do not phone routine reception instead of 999 for life-threatening symptoms. |
| Patient Services appointment booking | Selected in-person GP appointments where your Patient Services account shows availability. | Account access and a short but useful symptom/reason in the comments box. | Do not use if you need emergency care, urgent triage, or a service not offered through Patient Services. |
| Smear test booking through Patient Services | Smear test appointments after you receive an official Scottish Cervical Screening Programme invitation. | Your invitation and Patient Services login. | Do not book before the official screening invitation. |
| Video consultation | Pre-booked secure video appointments when the practice has arranged one. | Safari/Google Chrome, a private place, good connection and access to the link 5 minutes before appointment. | Do not enter the video waiting room unless you have a pre-booked video consultation. |
| Cancel appointment | Freeing the slot if you cannot attend. | Appointment date/time and patient details. | Do not rely only on text reminders; the practice warns the network can be unreliable. |
Good appointment request
Weak request
In-surgery check-in tip: the official appointments page says the practice has a self check-in screen for several appointment types. If reception is busy and you have a GP, nurse, HCA, phlebotomy or in-house physiotherapy appointment, follow the practice instructions on arrival.
South Queensferry Medical Practice opening hours
Official NHS Scotland listings and the practice opening-hours page show normal weekday opening as 8am to 6pm. The practice also states it is closed between 12:30pm and 1:30pm each day. Check the official opening-hours page before travelling because bank holidays, staff training, system changes or local notices can affect access.
| Day | Normal listed opening | Important patient note |
|---|---|---|
| Monday | 8am to 6pm | Closed 12:30pm–1:30pm; check live notices before travelling. |
| Tuesday | 8am to 6pm | Use Patient Services for eligible tasks if already registered. |
| Wednesday | 8am to 6pm | Samples must be handed to reception before 2pm, not placed in the letterbox. |
| Thursday | 8am to 6pm | Prescription requests after 2pm on Thursday may be ready the following week. |
| Friday | 8am to 6pm | Order prescriptions early before weekends and public holidays. |
| Saturday | Closed | Use NHS 24 on 111 for urgent non-emergency help. |
| Sunday | Closed | Use 999 for life-threatening emergencies. |
Lunch closure note: the practice explains that 12:30pm–1:30pm is used for home visits, referrals, results, chronic disease administration, prescription processing, communications and team training. For routine enquiries, call after 1:30pm.
Register with South Queensferry Medical Practice
The official new-patient page says the practice list reopened for new patient registrations from 1 June 2025, but registration is boundary-based. The practice says it will not accept new registrations from outside its current boundary, and the online process may stop taking applications once weekly administrative capacity is reached.
Check the boundary before applying
Use the official new-patient page and boundary guidance. NHS inform also warns that a practice appearing in a postcode search does not guarantee your address is served by that GP practice.
Use the MiHealth Portal route
The practice says it uses an online registration process called MiHealth Portal as the primary method for new patient registration.
Use a UK telephone number
The official page says applications with non-UK telephone numbers will be rejected.
Prepare ID and address proof
The practice says photo ID and proof of address may be required.
New babies may still use paper forms
The official page says the practice will continue using paper forms for new babies, with help from the Health Visitor.
| Prepare this | Why it matters | Practical tip |
|---|---|---|
| Current South Queensferry/Dalmeny address | Registration is boundary-based. | Do not apply from outside the current boundary unless the official system confirms eligibility. |
| UK mobile/phone number | The official page says non-UK numbers will be rejected. | Check your number before submitting. |
| NHS/CHI details if known | Helps match records. | If you recently moved from elsewhere in the UK, give previous GP details. |
| Medication and allergies | Important while records transfer. | Do not wait until you have run out of medicine. |
| Photo ID / proof of address | The practice says these may be required. | Have documents ready before starting the online process. |
Boundary local tip: the official page says areas beyond the newer southern boundary/Builyeon Road development may be covered by other practices such as Almond Group Practice or Barclay Medical Practice. Check the boundary before assuming this practice covers your address.
Repeat prescriptions, Patient Services and pharmacy help
South Queensferry Medical Practice states that prescription requests are not accepted by phone or email for patient safety. The preferred electronic route is Patient Services. If you cannot use online services, use the prescription reorder slip or a written request.
Patient Services
Use Patient Services for online prescription ordering if your account is set up. The account process is manual and does not give instant access immediately after submitting the form.
Written request
If you do not have computer access, use the tear-off repeat slip or submit a written request with your name and date of birth.
Community pharmacy
If you run out of medication, the practice recommends speaking to a community pharmacist, who may be able to help with emergency supply.
| Prescription rule | What it means | Useful action |
|---|---|---|
| Three working days | The practice says prescription requests are processed within three working days. | Request early and allow extra time for pharmacy dispensing. |
| Submit before 2pm | Requests before 2pm help meet the three-working-day timeframe. | Do not submit late on Friday for a Monday expectation. |
| No phone/email requests | Phone and email requests are not accepted for repeat prescriptions. | Use Patient Services, written request, slip or pharmacy route. |
| Preferred pharmacy update | The preferred pharmacy form can update where you collect prescriptions. | Allow two working days for the pharmacy choice to be updated. |
| Patient Services in Scotland | The practice says record viewing is not currently available in Scotland even if the system suggests it. | Use it for prescriptions and eligible booking, not full record viewing. |
Prescription delay checklist: medicine name, strength, dose, how many days you have left, preferred pharmacy, side effects, review due date, holiday/weekend timing and whether the item is missing from your repeat list.
Test results, sick notes and specimens
The practice’s test-results page says patients are contacted only if a result is abnormal and treatment or further investigation is required. If you want to ask about results, phone the surgery; results are given directly to the patient unless written authorisation names a representative.
| Need | Practice rule | Practical action |
|---|---|---|
| Normal test result | The practice says it will not contact you if the result is normal. | Phone if you want to enquire, but do not expect automatic contact for normal results. |
| Abnormal result | The practice contacts you by phone, text or letter if treatment or further investigation is needed. | Keep contact details up to date and answer unknown NHS/practice calls where possible. |
| Hospital/clinic test | The practice says you should contact the clinic or hospital that arranged the test. | Use the hospital appointment letter for the correct number. |
| Specimen/sample | Samples must be brought to reception before 2pm on a working day and should not go in the letterbox. | Ask reception for a sterile sample bottle if not supplied. |
| Sick note / fit note | First 7 calendar days: self-certify. Longer than 7 days: you may need a GP Fit Note. | Do not request a fit note before 7 calendar days unless the practice tells you otherwise. |
Fit note clarity: the practice says a Fit Note can be backdated to the day your first 7-day self-certification period ended, so do not panic if you could not request it exactly on day 8.
Services and practical care routes at South Queensferry Medical Practice
The official site lists several patient routes including appointments, prescriptions, Patient Services, sick notes, test results, Pharmacy First Scotland, advanced physiotherapy practitioners, mental health, minor injuries, clinics and services, video consultations and health advice. Use the route that matches the problem rather than sending every issue through GP reception.
GP and nurse appointments
Use reception or eligible Patient Services booking. Give symptoms/reason in the comments box when booking online.
Prescriptions
Use Patient Services, written request or prescription slip. Phone/email requests are not accepted.
Test results and samples
Phone for result enquiries. Bring samples to reception before 2pm on working days.
Pharmacy First Scotland
For minor illness, the official pharmacy page says a local community pharmacy is often the first place to go.
Video consultations
The practice offers video consultations when pre-booked; your call is answered only if you have an appointment.
Urgent care
NHS 24 on 111 when closed and unable to wait; 999 for life-threatening emergencies.
NHS 24, urgent help and 999 near South Queensferry Medical Practice
Routine GP access is not an emergency service. Use NHS 24 on 111 when the practice is closed and the problem cannot wait. Use 999 for life-threatening symptoms or serious injury.
Call 999 now
Use 999 for chest pain, severe shortness of breath, stroke signs, collapse, severe bleeding, serious injury, severe burns or severe allergic reaction.
Use NHS 24 on 111
Use 111 when the surgery is closed and you are unwell or need urgent advice that cannot wait until the practice reopens.
Use the practice
Use practice routes for routine appointments, prescriptions, test results, fit notes, registration and planned care.
Do not wait for a routine GP reply if someone is seriously ill, injured, breathless, confused, collapsed, bleeding heavily, having chest pain, showing stroke symptoms or having a severe allergic reaction.
South Queensferry Medical Practice map: 41 The Loan, South Queensferry EH30 9HA
Use the exact address 41 The Loan, South Queensferry, EH30 9HA. This helps avoid confusion with other “Queensferry” practices. No official parking fee was verified, so check locally if parking is important for your visit.
Use the full postcode
Search “South Queensferry Medical Practice 41 The Loan EH30 9HA” rather than only “Queensferry Medical Practice”.
Allow local travel time
The Loan/High Street area can be busy. Build in extra time if attending during school-run, commuter or tourist periods.
Access needs
If you need step-free access, parking, hearing support or help checking in, phone the practice before travelling.
Common South Queensferry Medical Practice mistakes to avoid
Using GP routes for emergencies
Use 999 for life-threatening symptoms and NHS 24 on 111 for urgent non-emergency help when closed.
Calling for repeat prescriptions
The practice says repeat prescription requests are not accepted by phone or email.
Submitting prescription requests too late
Requests after 2pm on Thursday or Friday may be ready the following week.
Assuming Patient Services gives full record access
The practice says medical record viewing is not currently available in Scotland through Patient Services.
Registering outside the boundary
The online system may reject postcodes outside the practice boundary.
Using a non-UK phone number for registration
The official page says non-UK telephone numbers will be rejected.
Putting samples in the letterbox
The practice says samples must be handed to reception before 2pm, not placed in the letterbox.
Not cancelling appointments
Cancel with at least 24 hours’ notice where possible so another patient can use the slot.
Relying only on text reminders
The practice says appointment text reminders can be unreliable, so use your own calendar too.
Related MedicalGroupUK Scotland GP guides
These related pages are included because they are live MedicalGroupUK posts and help users compare NHS Scotland GP appointment, boundary, branch and Patient Access patterns.
Branch-first GP access
If you are comparing South Queensferry boundary changes with multi-branch GP access, read the Barclay Medical Practice branch-first appointment guide.
Scotland Patient Access example
For another Scotland GP guide covering online booking, Patient Access and NHS 24, see the Townhead Medical Practice appointment guide.
Two-site Scotland GP example
If you need a comparison with another Scottish practice where site choice matters, use the Old Machar Medical Practice two-site guide.
Official South Queensferry Medical Practice links
Use these official links after reading the practical guidance above. Do not rely on third-party pages for live appointment, registration, prescription or urgent-care instructions.
Practice website
Homepage, patient notices, services and current practice information.
Official practice websiteAppointments
Appointment booking, Patient Services booking, cancellations and video consultation instructions.
Official appointments pageNew patients
Practice list, boundary, MiHealth registration and new-patient process.
Official new-patient pagePrescriptions
Patient Services, prescription processing, no phone/email requests and pharmacy pick-up.
Official prescriptions pageNHS inform profile
NHS Scotland directory listing with address, phone, hours and boundary warning.
Official NHS inform profileNHS 24 urgent help
Use 111 when the surgery is closed and your problem cannot wait.
Official NHS 24 websitePeople also search: appointments, opening hours, prescriptions, registration and Patient Services
South Queensferry Medical Practice appointments
Appointment access includes reception contact and eligible Patient Services booking for selected in-person GP appointments. Include a symptom/reason when booking online.
South Queensferry Medical Practice opening hours
Normal listed hours are Monday to Friday, 8am to 6pm, with a daily closure from 12:30pm to 1:30pm.
South Queensferry Medical Practice phone number
Reception is listed as 0131 537 4407. Use it for practice contact, appointment help and cancellation support.
South Queensferry Medical Practice prescriptions
Repeat prescriptions are not accepted by phone or email. Use Patient Services or written request routes and allow three working days.
South Queensferry Medical Practice new patients
The practice list reopened from 1 June 2025, but new registration is boundary-based and uses the MiHealth Portal route.
South Queensferry Medical Practice Patient Services
Patient Services is used for prescriptions and selected appointment booking. Medical record viewing is not currently available in Scotland through the system.
South Queensferry Medical Practice test results
Normal results are not usually contacted. The practice contacts patients if a result is abnormal and needs treatment or investigation.
South Queensferry Medical Practice sick note
Self-certify for the first 7 calendar days. After more than 7 days, a GP Fit Note may be needed.
South Queensferry Medical Practice map
Use the full address: 41 The Loan, South Queensferry, EH30 9HA.
Deep dive into South Queensferry GP access
Deep dive into appointment access
The most useful appointment detail is not just the phone number. Patient Services can book selected face-to-face GP appointments, but routine contact, cancellation and triage questions may still need reception.
Deep dive into registration boundary
The practice changed its boundary because of local population growth. Register only if the current online system and practice boundary accept your postcode.
Deep dive into prescriptions
The prescription process is strict: no phone/email requests, submit before 2pm, allow three working days, and allow extra pharmacy time.
Deep dive into urgent vs routine care
Use the GP for routine care, NHS 24 on 111 when closed and unable to wait, and 999 for emergency symptoms.
Deep dive into Pharmacy First Scotland
For minor illness, a community pharmacy may be faster than waiting for a GP appointment. The pharmacist may refer you onwards if more specialist care is needed.
Deep dive into map and local access
Search the exact postcode, allow extra local travel time, and check parking/access needs before travelling because no verified parking-fee information was found.
South Queensferry Medical Practice FAQ
South Queensferry Medical Practice is at 41 The Loan, South Queensferry, EH30 9HA.
The official contact page and NHS Scotland listings show the reception number as 0131 537 4407.
Official listings show normal weekday opening as Monday to Friday, 8am to 6pm. The practice also states it is closed between 12:30pm and 1:30pm each day.
You can contact reception on 0131 537 4407. The practice also uses Patient Services for selected in-person GP appointments and smear test appointments where eligible.
Yes, the practice says Patient Services can be used for selected face-to-face GP appointments and smear test appointments. It asks patients to include symptoms or reason for booking in the comments box.
No. The practice states that prescription requests are not accepted by phone or email for patient safety reasons.
The practice says prescription requests are processed in three working days. Requests should be submitted before 2pm, and extra time should be allowed for community pharmacy dispensing.
The official new-patient page says the practice list reopened from 1 June 2025, but new registration is limited to the current practice boundary and online capacity checks.
Use NHS 24 on 111 for urgent non-emergency help when the surgery is closed and the problem cannot wait. Call 999 for life-threatening symptoms or serious injury.
No. This is an independent MedicalGroupUK.org guide. It is not the official NHS Scotland, NHS 24 or South Queensferry Medical Practice website. Always verify live details through official sources.
Final patient summary
Address: 41 The Loan, South Queensferry, EH30 9HA. Reception: 0131 537 4407. Normal listed hours: Monday to Friday, 8am to 6pm, with daily closure from 12:30pm to 1:30pm.
Safe route reminder
For routine GP help, use official practice routes. For urgent non-emergency help when closed, use NHS 24 on 111. For life-threatening symptoms, call 999.