Shotfield Medical Practice | NHS GP Appointments & Hours
Use this practical guide to check Shotfield Medical Practice phone number, address, appointment routes, online requests, opening hours, repeat prescriptions, test results, home visits, non-NHS fees, parking, public transport, urgent care and official source links.
Shotfield Medical Practice key details
Shotfield Medical Practice is an NHS GP surgery at Jubilee Health Centre, Shotfield, Wallington, Surrey, SM6 0HY. The official practice and CQC pages list the main phone number as 020 8669 7612. The NHS profile shows the surgery is currently accepting new patients.
Exact address
Use Jubilee Health Centre, Shotfield, Wallington, Surrey, SM6 0HY. The building is shared with other services, so check your appointment message carefully.
Phone number
Call 020 8669 7612 for appointment access, reception support, cancellations and general practice contact during phone hours.
Opening summary
The practice leaflet says main reception is open Monday to Friday 8:00am–7:00pm and telephone lines are Monday to Friday 8:00am–6:30pm.
Online access
The official site lists Contact Us Online, Patient Access and NHS App routes for requests, appointments, repeat prescriptions, test results and records.
New patients
NHS shows the practice is currently accepting new patients. Still check catchment and required documents before applying.
Urgent safety
Use NHS 111 for urgent non-emergency advice when the practice is closed. Call 999 for life-threatening symptoms.
Most useful Shotfield-specific tip: Jubilee Health Centre contains other NHS/community services that are not run by Shotfield Medical Practice. If your letter is for ECG, x-ray, physiotherapy, chiropody or another community service, use the contact details on that service letter rather than GP reception.
What do you need from Shotfield Medical Practice today?
Choose the closest situation first. This avoids using a GP appointment route when a prescription, result, pharmacy, NHS 111 or emergency route is safer.
Shotfield route finder
This tool is general signposting only. It does not diagnose symptoms or replace emergency care.
How to request an NHS GP appointment at Shotfield Medical Practice
The official appointments page says urgent and routine appointment requests can be made using an online form, by phoning the practice Monday to Friday, or by visiting the surgery and speaking with reception. For routine appointments, the page also lists the NHS App route.
| Route | Best for | What to prepare | When not to use |
|---|---|---|---|
| Online appointment form | Urgent today/tomorrow requests and routine medical/admin issues where you can explain the problem clearly. | Symptoms, start date, severity, medication, allergies, access needs and callback number. | Do not wait for an online response for emergency symptoms. |
| Phone 020 8669 7612 | Patients who cannot use online forms, need reception help or need long-term condition review booking. | Name, date of birth, phone number, one clear reason and urgency. | Do not phone routine reception instead of 999 for life-threatening symptoms. |
| Visit reception | Patients who need help with access, forms or appointment route selection. | Clear reason, appointment text if you have one, and any access needs. | Do not travel without checking opening times if your need is not urgent. |
| NHS App / Patient Access | Routine appointment tasks, cancellations, repeat prescriptions, results and record access where enabled. | NHS login or Patient Access details. | Do not assume every GP appointment type is available without triage. |
| Telephone advice | A health or medication question that may not need an appointment. | Call option 4 for the secretarial team; explain the question clearly. | Do not use for emergency symptoms or very urgent deterioration. |
| Home visit | Patients who really cannot come to surgery. | Phone secretarial team option 2 as early as possible with name, address, phone and problem details. | Do not request a home visit just for convenience; surgery attendance is usually faster. |
Urgent appointment requests
The official page says urgent requests for today or tomorrow can be made by online form, phone or reception. You will be asked what help you need so the practice can choose the most suitable health professional.
Routine appointments
Routine requests can use the online form, phone, reception or NHS App. For long-term condition reviews, the practice says to call and speak to the team.
Useful request script: “I am registered with Shotfield Medical Practice. I need help with ____. It started ____. It is getting better/worse. I take ____. I am worried because ____. I can be contacted on ____. Please advise whether this should be GP, nurse, pharmacist, telephone advice, home visit, NHS 111 or emergency care.”
Shotfield Medical Practice opening hours
The official patient leaflet says the main reception is open Monday to Friday from 8:00am to 7:00pm, and you can telephone the practice Monday to Friday from 8:00am to 6:30pm. It also says the practice is not open at the weekend. Always check the official contact/opening pages before travelling because bank holidays, training days and service updates can change access.
| Access point | Official detail found | Practical patient note |
|---|---|---|
| Main reception | Monday to Friday, 8:00am to 7:00pm. | Check live notices before attending near closing time. |
| Telephone | Monday to Friday, 8:00am to 6:30pm. | Have your reason and callback number ready before calling. |
| Weekends | The practice leaflet says the practice is not open at the weekend. | Use NHS 111 for urgent non-emergency help when closed. |
| Extended GP Hub | The official extended-hours page lists Sutton hub appointments Monday to Friday 6:30pm–8:00pm and Saturday/Sunday 8:00am–8:00pm. | This is appointment-based extra access, not a walk-in replacement for emergency care. |
Repeat prescriptions, NHS App and pharmacy help
Shotfield’s official repeat prescription page says repeat prescriptions can be ordered online by repeat prescription form, Patient Access or the NHS App. You can also ask your local pharmacy, hand in a request slip at reception, put it in the prescription box, use the outside box when closed, or post the slip.
NHS App / Patient Access
Use these where enabled for repeat medication, appointment tasks, test results and record access.
NHS App informationOnline repeat prescription form
The practice says you can use the repeat prescription form even if you have not signed up to an online service.
official repeat prescription pagePhone rule
The practice says it does not take repeat prescription requests over the telephone. Prescribing clerks do not take phone repeat orders.
| Prescription detail | What Shotfield says | Practical tip |
|---|---|---|
| Processing time | Allow at least 3 working days, but not more than 10. | Also allow your pharmacy time to prepare the medicine. |
| Early requests | The practice cannot issue repeats more than 10 days before due unless there is a reason. | If you need medicine early for a holiday, speak to the prescribing clerk or provide a reason. |
| Prescribing clerk | Available Monday to Friday, 8:30am to 11:00am for prescription queries. | This is for queries, not phone repeat orders. |
| Medication review | You may be asked to book a clinician review before further medication is issued. | Do not ignore review messages because they can delay the next prescription. |
Prescription delay checklist: medicine name, strength, dose, how many days left, nominated pharmacy, reason for early request, side effects, medication review messages and any outstanding blood-test monitoring.
Test results, fit notes, blood tests and medical records
| Need | Best route | Official timing / rule | Useful tip |
|---|---|---|---|
| Test results | Secretarial team option 2, preferably 2pm–4pm Monday to Friday, or online access if registered. | Allow at least 5 working days for results to reach the practice from hospital. | The practice says abnormal results or further action will be notified. |
| Blood tests | Book through Epsom and St Helier blood-test booking or automated line listed by the practice. | Bring your blood test form. | Do not attend without a booked blood test appointment where booking is required. |
| Repeat fit note | Use the official repeat fit note form. | For 7 days or less, employers usually should not ask for GP medical evidence. | For more than 7 days, your employer may ask for a fit note from a GP or hospital doctor. |
| Medical records | NHS App, Patient Access or practice online-access route where enabled. | Online services can show record, test results and medication when access is set up. | Ask reception if you need proxy access or help setting up online services. |
Blood test booking
The official practice page says blood tests can be booked online through Epsom and St Helier, or by automated booking line.
official blood tests pageRepeat fit note
Use the secure fit note form if you need a repeat fit/sick note. Check the 7-day self-certification rule first.
official repeat fit note formOnline services
Shotfield lists NHS App, Patient Access and online forms for appointments, repeat prescriptions, results and medical record access.
official online access pageShotfield Medical Practice fees for non-NHS work
NHS GP care is generally NHS-funded, but the practice explains that some work is not covered by the NHS, including private letters, insurance forms, certificates and some medicals. Always check the latest practice fee page before paying or requesting paperwork.
| Private / non-NHS service | Fee listed on practice page | Important note |
|---|---|---|
| Private sick note | £80.00 | For early/private certificates, check whether self-certification is enough first. |
| Private referral letter | £100.00 | Private paperwork may not start until payment is made. |
| Brief letter | £50.00 plus extra-page charge if needed | Ask what evidence the recipient will accept before paying. |
| Private GP consultation | £100.00 for 10 minutes | This is non-NHS/private work, not normal NHS GP access. |
| Private nurse consultation | £45.00 for 15 minutes | Confirm what is included before booking. |
| Short general medical exam/report | £130.00 | The practice says to allow a minimum of 10 working days for many forms/reports. |
Fee safety tip: private fees can change. Before requesting a letter, medical, report or certificate, ask reception what the latest fee is, how long it will take, and whether another trusted person or self-certification could meet the requirement without GP paperwork.
NHS 111, urgent help and 999 near Shotfield Medical Practice
The official out-of-hours page says to call NHS 111 if you need urgent advice and it is not an emergency. It also says to call 999 or visit A&E for very serious or life-threatening illness or injury.
Call 999 now
Use 999 for life-threatening symptoms such as chest pain, stroke signs, severe breathing difficulty, collapse, severe bleeding, serious injury or severe allergic reaction.
Use NHS 111
Use NHS 111 online or call 111 if you need urgent advice and are not sure what to do, especially when the practice is closed.
Use the practice
Use Shotfield routes for routine care, urgent GP triage during opening hours, prescriptions, results, fit notes and planned reviews.
Do not wait for a GP reply if someone is seriously ill, injured, breathless, confused, collapsed, bleeding heavily, having chest pain, having stroke symptoms or having a severe allergic reaction.
Shotfield Medical Practice map: Jubilee Health Centre, Wallington SM6 0HY
Use the full location: Shotfield Medical Practice, Jubilee Health Centre, Shotfield, Wallington, Surrey, SM6 0HY. The official contact page says Wallington Station is a short walk away, buses 151 and 410 stop almost outside, and 127, 455, 463, 154, 157 and S4 stop a short walk away.
Train
The practice contact page says Wallington Station is a short walk away, with regular trains to Sutton, Croydon and London.
Bus
Buses 151 and 410 stop almost outside. The 127, 455, 463, 154, 157 and S4 stop a short walk away.
Parking and drop-off
The official contact page says an automated barrier system is used for the front disabled parking and drop-off area. Check before travelling if parking or drop-off access is essential.
Common Shotfield Medical Practice mistakes to avoid
Using GP forms for emergencies
Use 999 for emergency symptoms and NHS 111 for urgent non-emergency advice.
Calling without details
Have symptoms, duration, medication, allergies, urgency and callback number ready.
Ordering repeat prescriptions by phone
Shotfield says repeat prescription requests are not taken over the telephone.
Leaving prescriptions too late
Allow at least 3 working days plus pharmacy preparation time.
Requesting repeats too early
The practice says it cannot issue repeats more than 10 days before due unless you explain the reason.
Calling for results too soon
Allow at least 5 working days for hospital results to reach the practice.
Using GP reception for other Jubilee services
For community or hospital services inside Jubilee Health Centre, use the number on that service letter.
Not cancelling appointments
Cancel by phone, online access or SMS reply at least two hours before if you cannot attend.
Assuming parking access
Disabled parking/drop-off has an automated barrier system, so check if this matters for your visit.
Related MedicalGroupUK guides for NHS GP appointment access
These related MedicalGroupUK pages were checked as live pages and are included because they help readers compare NHS GP appointment routes, online request systems and prescription rules.
Online GP request comparison
For another example of same-day online GP triage and phone timing, see the Woodlands Medical Practice NHS GP guide.
Two-site surgery example
If you want to compare how shared or multi-site GP access works, read the Park Medical Practice appointment guide.
Triage wording example
For a guide focused on total triage and phone-rule clarity, use the Handsworth Medical Practice appointment guide.
Official Shotfield Medical Practice links
Use these official or high-trust links after reading the practical guidance above. Avoid third-party pages for live appointment availability, urgent-care decisions, registration status or prescriptions.
Practice website
Current practice information, patient forms, appointments and online access.
Official practice websiteContact page
Phone, location, online contact, Patient Access, NHS App, parking and transport details.
Official contact pageAppointments
Urgent, routine, phone, online form, reception, cancellation, telephone advice and home visit guidance.
Official appointments pageOnline access
Contact Us Online, online medical requests, NHS App, Patient Access and online forms.
Official online access pageRepeat prescriptions
Repeat prescription form, NHS App, Patient Access, pharmacy, EPS and prescribing-clerk details.
Official repeat prescription pagePeople also search: Shotfield appointments, opening hours, phone, prescriptions and Wallington GP access
Shotfield Medical Practice appointments
Use online form, phone or reception for urgent and routine requests. Use NHS App for routine appointment tasks where enabled.
Shotfield Medical Practice opening hours
Reception is listed as Monday to Friday 8:00am–7:00pm, and telephone access as Monday to Friday 8:00am–6:30pm. Check official updates before travelling.
Shotfield Medical Practice phone number
The official practice, NHS and CQC sources list 020 8669 7612.
Shotfield Medical Practice registration
NHS shows the surgery is currently accepting new patients. Check catchment and proof of address before applying.
Shotfield Medical Practice prescriptions
Use online form, NHS App, Patient Access, pharmacy, post or reception slip. Phone repeat requests are not accepted.
Shotfield Medical Practice CQC
CQC lists Shotfield Medical Practice as Overall: Good and shows the service at Jubilee Health Centre West, Wallington.
Shotfield Medical Practice Wallington
The practice is based in Wallington at Jubilee Health Centre, close to Wallington Station and local bus routes.
Shotfield Medical Practice parking
The official contact page notes an automated barrier system for front disabled parking and drop-off access.
Jubilee Health Centre Shotfield
The building hosts other services too. Check whether your appointment is with Shotfield Medical Practice or another provider inside the centre.
Deep dive into Shotfield Medical Practice access
Deep dive into appointment access
Shotfield uses a mix of online forms, phone, reception and NHS App routes. The useful action is to choose urgent vs routine first, then give enough information for safe routing.
Deep dive into repeat prescriptions
The biggest prescription mistake is phoning for repeats. Shotfield says repeat requests are not taken by phone and need at least 3 working days.
Deep dive into results
Results can take at least 5 working days to arrive from hospital. The practice says abnormal results or further action will be notified, but patients can also check online if registered.
Deep dive into urgent vs routine care
Routine matters should wait for practice routes. NHS 111 is for urgent non-emergency help when unsure or closed. 999 is for life-threatening symptoms.
Deep dive into Jubilee Health Centre
Shotfield shares the building with Wallington Family Practice and community services. Use the right provider contact details to avoid being sent back and forth.
Deep dive into parking and travel
Wallington Station and several bus routes are nearby. If disabled parking/drop-off matters, check the automated barrier details before travelling.
Shotfield Medical Practice FAQ
Shotfield Medical Practice is at Jubilee Health Centre, Shotfield, Wallington, Surrey, SM6 0HY.
The official practice, NHS and CQC sources list 020 8669 7612 as the phone number for Shotfield Medical Practice.
The official patient leaflet says main reception is open Monday to Friday from 8:00am to 7:00pm, and telephone access is Monday to Friday from 8:00am to 6:30pm. Check official updates before travelling.
The NHS profile shows Shotfield Medical Practice is currently accepting new patients. Check catchment and registration requirements before applying.
You can request urgent or routine appointments using the official online form, by phoning the practice Monday to Friday, or by visiting reception. Routine appointment tasks may also be available through the NHS App.
No. The official repeat prescription page says repeat prescription requests are not taken over the telephone. Use the online form, NHS App, Patient Access, pharmacy, reception box or post.
The official page says to allow at least 3 working days, but not more than 10, and to allow extra time for your pharmacy to prepare the medicine.
The practice says to allow at least 5 working days for results to arrive from hospital. You can phone the secretarial team option 2, preferably 2pm to 4pm Monday to Friday, or use online access if registered.
CQC lists Shotfield Medical Practice as Overall: Good.
No. This is an independent MedicalGroupUK.org guide. It is not the official NHS, CQC or Shotfield Medical Practice website. Always verify live details through official sources.
Final patient summary
Shotfield Medical Practice is at Jubilee Health Centre, Shotfield, Wallington, Surrey, SM6 0HY. Phone: 020 8669 7612. Reception is listed Monday to Friday, 8:00am to 7:00pm, with telephone access Monday to Friday, 8:00am to 6:30pm.
Safe route reminder
For routine GP help, use official practice routes. For urgent non-emergency help, use NHS 111. For life-threatening symptoms, call 999.