Old Machar GP Appointments, Two-Site Phone Options & NHS 24 Help
Use this Old Machar Medical Practice guide to quickly check the two Aberdeen branches, the shared phone number, appointment booking options, first-contact urgent appointment rules, video consultation access, registration status and maps.
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Old Machar Medical Practice key details
Most important Old Machar-specific point: online appointment booking is currently suspended, but eConsult, online repeat prescriptions and arranged video consultations are separate routes. For appointment booking, use the shared phone number and choose the correct site option.
Which Old Machar site should you use?
| Site | Address | Phone route | Use this when |
|---|---|---|---|
| King Street Surgery | 526–528 King Street, Aberdeen, AB24 5RS | Call 0345 337 0510 and select option 2. | Your appointment, letter, usual branch or map points you to King Street. |
| Jesmond Surgery | Jesmond Drive, Aberdeen, AB22 8UR | Call 0345 337 0510 and select option 3. | Your appointment, letter, usual branch or map points you to Jesmond. |
Check your branch first
Old Machar has two public sites. Do not travel using only the practice name.
Use the right phone option
Appointment times page says option 2 is King Street and option 3 is Jesmond.
Ask if unsure
If a clinician arranges a face-to-face visit after phone/video review, confirm the site.
Old Machar appointment rules: phone first, urgent slots early, video by arrangement
| Need | What to do | Exact practice detail |
|---|---|---|
| Routine GP appointment | Call 0345 337 0510 and choose the correct site option. | Practice says routine appointments are 10-minute slots and initial GP appointments continue by telephone or video consultation. |
| Urgent / emergency issue that must be actioned today | Call first thing in the morning. | Practice says limited 5-minute urgent/emergency slots are made available first thing each morning and allocated first come, first served. |
| Face-to-face review | Start with phone/video consultation unless told otherwise. | If face-to-face is required, the clinician arranges it at the time of initial contact. |
| Online appointment booking | Do not rely on online booking. | Practice says online appointment bookings are currently suspended, while repeat prescriptions and eConsult are not affected. |
| Video consultation | Call reception first to arrange it. | The video waiting room is only for Old Machar patients who have been given a video consultation appointment. |
Urgent-slot tip: urgent appointments are limited and allocated strictly in time order. If the issue is serious or life-threatening, use 999/A&E instead of waiting for a GP slot.
Best route for common Old Machar requests
Book GP appointment
Call 0345 337 0510. Choose option 2 for King Street or option 3 for Jesmond.
Urgent same-day GP need
Call first thing. Limited urgent slots are released each morning and allocated in time order.
eConsult
Use eConsult when available for online clinical/admin help. If closed, follow the message and call the practice or NHS 24/111 if needed.
Video consultation
Only enter the waiting room if reception/clinician has already arranged a video appointment.
Emergency symptoms
Call 999 or go to A&E for life-threatening symptoms, serious injury, collapse, severe breathing problems or stroke signs.
When closed
Outside practice hours, call NHS 24 on 111. During closures, usual surgery calls may transfer to NHS 24.
Video consultations: only use Near Me when Old Machar has arranged it
Old Machar links to a video consultation waiting room and says the service is only for practice patients who have been provided a video consultation appointment. This official NHS Scotland/Near Me video is relevant because it helps patients understand what a video consultation is before attending.
This is general NHS video-consultation guidance, not a way to book an Old Machar appointment. Call reception on 0345 337 0510 if you want to ask whether video consultation is suitable.
Use when arranged
Only enter the video waiting room if Old Machar has given you a video consultation appointment.
No special install
The practice says there is no need to register, sign in or download special software.
Prepare your device
Use a quiet, private room, good internet, working camera/microphone and your medication list.
Old Machar Medical Practice phone numbers
| Number | Use for | Site / note |
|---|---|---|
| 0345 337 0510 | Appointments and enquiries. | Both sites. Option 2 for King Street, option 3 for Jesmond. |
| 01224 846601 | Prescriptions. | King Street prescription line. |
| 01224 846570 | Prescriptions. | Jesmond prescription line. |
| 01224 559140 | Health Visitors and District Nurses. | Listed for both sites. |
| 111 | NHS 24 urgent advice when the practice is closed. | Use outside practice hours if it is urgent but not a 999 emergency. |
Short phone script that saves time
Old Machar help finder: appointment, eConsult, video, NHS 24 or 999?
Choose the closest situation
This is general signposting only, not medical advice.
Old Machar King Street Surgery map
Map warning: this embedded map is for the King Street Surgery. If your appointment is at Jesmond Surgery, use Jesmond Drive, Aberdeen AB22 8UR instead.
King Street local tip
King Street can be busy around university, sports and city traffic times. Leave extra time if you need reception help before an appointment.
Jesmond local tip
If your usual branch is Jesmond, confirm the appointment site before travelling because the practice has two branches and shared phone access.
Registering with Old Machar Medical Practice
Current status
The practice registration page says Old Machar Medical Practice is currently full and both King Street and Jesmond branches are not in a position to register new patients.
What to do instead
Check NHS Inform / NHS 24 GP finder information or nearby GP practices accepting registrations. Old Machar says the temporary measure will be kept under regular review.
Do not rely on old registration packs: older PDFs or third-party pages may still exist online. Use the current official registration page before preparing forms.
Common Old Machar patient mistakes to avoid
Travelling to the wrong branch
Check King Street vs Jesmond before leaving.
Expecting online appointment booking
The practice says online appointment bookings are currently suspended.
Calling late for urgent slots
Urgent same-day slots are limited and made available first thing each morning.
Entering video room without appointment
Video waiting room is only for patients given a video appointment.
Trying to register without checking
The practice currently says both branches are full and not registering new patients.
Using GP for emergencies
Use 999/A&E for life-threatening symptoms and NHS 24 111 when closed for urgent non-emergency advice.
Official Old Machar Medical Practice links
Practice website
Official practice updates, contact details, eConsult, vConsult and Patient Access links.
Open Practice WebsiteContact details
Branch addresses, shared phone number, prescriptions, district nurses and email.
Open Contact PageAppointments
Booking phone number, online appointment booking status and appointment access information.
Open Appointment PageNHS 24 profile
King Street opening times, address, reception number and GP finder listing.
Open NHS 24 ProfileRegistration page
Current new-patient registration status for King Street and Jesmond branches.
Open Registration PageVideo consultation
Use only if the practice has arranged a video consultation appointment.
Open Video PageOld Machar Medical Practice FAQ
The shared appointments and enquiries number for both Old Machar sites is 0345 337 0510.
King Street Surgery is at 526–528 King Street, Aberdeen, AB24 5RS.
Jesmond Surgery is listed at Jesmond Drive, Aberdeen, AB22 8UR.
Call 0345 337 0510. The appointment times page says to select option 2 for King Street Surgery or option 3 for Jesmond Surgery.
The practice says online appointment bookings are currently suspended. Online repeat prescriptions and eConsult services are not affected.
The practice says routine appointment slots are 10 minutes and initial clinical GP appointments continue by telephone or video consultation. Face-to-face review is arranged by the clinician if needed.
The practice says a limited number of 5-minute urgent/emergency slots are made available first thing each morning and allocated first come, first served.
The official registration page says both King Street and Jesmond branches are currently full and not in a position to register new patients.
NHS 24 lists King Street normal opening times as Monday to Thursday 08:00–18:00 and Friday 08:00–17:45. Check the practice website for holiday closures and protected learning time closures.
Call reception on 0345 337 0510. The video waiting room is only for Old Machar patients who have already been provided a video consultation appointment.
The contact page lists 01224 846601 for King Street prescriptions and 01224 846570 for Jesmond prescriptions.
Call NHS 24 on 111 for urgent non-emergency help when the practice is closed. For life-threatening symptoms or serious injury, call 999 or go to A&E.
Before you rely on this page
MedicalGroupUK.org is independent. It is not part of Old Machar Medical Practice, NHS Grampian, NHS Scotland or NHS 24. Always verify current appointment, phone, registration and urgent-care details through official sources.
Old Machar key details
Two sites: King Street AB24 5RS and Jesmond Drive AB22 8UR. Shared appointments/enquiries: 0345 337 0510. New registration: currently full. Online appointment booking: currently suspended.
Safe-use reminder: use Old Machar’s phone/eConsult/video routes for non-emergency practice help, NHS 24 on 111 when closed for urgent non-emergency advice, and 999/A&E for life-threatening emergencies.