The Mill Medical Practice | NHS GP Surgery Mill
Use this practical guide to check The Mill Medical Practice phone number, address, appointment routes, opening hours, online requests, repeat prescriptions, test results, fit notes, registration, staff, parking, disabled access, current road access and official source links.
The Mill Medical Practice key details
The Mill Medical Practice is an NHS GP surgery at Catteshall Mill, Catteshall Road, Godalming, Surrey, GU7 1JW. The official surgery details page and CQC profile list the phone number as 01483 239903. The NHS profile shows this GP surgery is currently accepting new patients.
Exact address
Use Catteshall Mill, Catteshall Road, Godalming, Surrey, GU7 1JW. Do not confuse it with other “Mill” surgeries in different UK towns.
Phone number
Call 01483 239903 for practice contact if you cannot use NHS App/online routes or need reception help during opening hours.
Opening summary
Appointments are listed Monday to Friday, with Saturday and Sunday closed. Monday has a lunch break in the appointment/reception schedule.
Online access
The official site lists NHS App, NHS account and online-form routes for appointments, advice, admin tasks and repeat prescriptions.
New patients
NHS shows The Mill Medical Practice is currently accepting new patients. Check the practice boundary before registering.
Urgent safety
Use NHS 111 for urgent non-emergency advice. Call 999 for life-threatening symptoms such as chest pain, severe breathing difficulty, stroke signs or severe bleeding.
Current travel note: the official site says the end of Catteshall Road adjoining Meadrow is shut for 6 weeks from 25 May 2026. Pedestrian access is possible at both ends, but if travelling by car you may need to use the Woolsack Way end. Check the official surgery details page before travelling.
What do you need from The Mill Medical Practice today?
Choose the closest situation first. This helps you avoid using a GP appointment route when a prescription, result, NHS App, pharmacy, NHS 111 or emergency route is safer.
The Mill route finder
This tool is general signposting only. It does not diagnose symptoms or replace emergency care.
How to request an NHS GP appointment at The Mill Medical Practice
The official appointment page says you can request an appointment using your NHS account, NHS App, an online form, or by phoning the surgery. The practice reviews your answers during practice hours and may offer self-care advice, a follow-up phone call, a video call or an in-person appointment.
| Route | Best for | What to prepare | When not to use |
|---|---|---|---|
| NHS App / NHS account | Registered patients who can use NHS login and want to avoid repeating personal details. | NHS login details, symptoms, duration, medication, urgency and callback availability. | Do not use routine online access for emergency symptoms. |
| Online appointment form | Medical issues where you can explain symptoms clearly. | One main problem, when it started, whether it is worsening, medication and access needs. | Do not wait for form review if someone is seriously ill. |
| Phone 01483 239903 | Patients who cannot use digital routes or need reception support. | Name, date of birth, reason, urgency and best callback number. | Do not phone routine reception instead of 999 for life-threatening symptoms. |
| Admin online contact | Questions, admin tasks or information to send to the surgery. | Clear request, relevant dates, documents and contact details. | For medical appointment requests, use the appointment page route instead. |
| Self-care / pharmacy | Mild coughs, colds, minor symptoms or medicine questions. | Symptoms, medicines, allergies and how long it has been happening. | Use GP, NHS 111 or 999 if symptoms are severe, worsening or concerning. |
Urgent GP requests
Use clear urgent wording if the issue needs practice review soon. The appointment page says the practice may recommend the best person and appointment type after reviewing your answers.
Routine requests
Routine issues, long-term condition reviews, medication reviews and non-urgent symptoms can use NHS App/NHS account or the online form where suitable.
Useful request script: “I am registered with The Mill Medical Practice. I need help with ____. It started ____. It is getting better/worse. I take ____. I am worried because ____. I can be contacted on ____. Please advise whether this should be GP, nurse, pharmacist, physio, NHS 111 or emergency care.”
The Mill Medical Practice opening hours
The official surgery details page separates appointment times and reception times. It lists appointments Monday to Friday and closed weekends. Always check the official surgery-details page before travelling because bank holidays, training days, IT issues and the current Catteshall Road disruption can affect access.
| Day | Appointments | Reception | Practical patient tip |
|---|---|---|---|
| Monday | 8:00am–1:00pm, 2:00pm–6:30pm | 7:30am–1:00pm, 2:00pm–6:30pm | Avoid arriving during the lunch break unless instructed. |
| Tuesday | 8:00am–6:30pm | 7:30am–6:30pm | Use NHS App/online form if phone lines are busy. |
| Wednesday | 8:00am–6:30pm | 7:30am–6:30pm | For test results, the official page says phone after 2pm. |
| Thursday | 8:00am–6:30pm | 7:30am–6:30pm | Check for local service updates before travelling. |
| Friday | 8:00am–6:30pm | 7:30am–6:30pm | Order medication early before weekends or holidays. |
| Saturday | Closed | Closed | Use NHS 111 for urgent non-emergency help. |
| Sunday | Closed | Closed | Call 999 for life-threatening emergencies. |
Register with The Mill Medical Practice
The NHS profile shows The Mill Medical Practice is currently accepting new patients. The official registration page says you usually need to live within the practice boundary. If you are staying in the area for less than 3 months, contact the surgery about temporary patient registration.
Check the practice boundary
The registration page says you usually need to live inside the practice boundary. Check before starting to avoid delays.
Prepare your NHS number
The registration form asks for your 10-digit NHS number. You can find it on prescriptions, NHS letters or through the NHS number finder.
Keep medication buffer
The official page says record transfer can take around a month. Keep at least one month of regular medication where possible.
| Prepare this | Why it matters | Practical tip |
|---|---|---|
| Current address | Boundary eligibility usually depends on where you live. | Use your current Godalming/Surrey address. |
| NHS number | Helps match your NHS record. | Useful if known, but ask the surgery if you cannot find it. |
| Medication list | Important while old GP records transfer. | Include dose, strength, frequency and pharmacy name. |
| Previous GP details | Helps transfer records. | Practice name and town are useful. |
| Allergies and key conditions | Important for safe prescribing and triage. | Keep a written list if you take several medicines. |
Repeat prescriptions, NHS App and pharmacy help
The official repeat prescription page says repeat prescriptions cannot be ordered by phone for patient safety. It lists NHS App/NHS account, online form and in-person drop-off routes. Prescriptions can take up to 72 working hours to process, and urgent emergency supply needs may require pharmacy or NHS 111 online advice.
NHS App / NHS account
Best for many repeat prescriptions because you do not need to re-enter personal details each time. You need NHS login details.
NHS App serviceOnline prescription form
The practice recommends this mainly if you do not have access to other online services like the NHS App. Provide medicine name and dosage.
official repeat prescription pageIn person
If you have a repeat prescription slip, the official page says you can drop it off at the prescription drop-in box at the surgery.
official surgery details pagePrescription delay checklist: medicine name, strength, dose, how many days are left, nominated pharmacy, side effects, medication review due date, and whether a weekend, bank holiday or travel is approaching.
NHS App video: how to request a repeat prescription
The Mill Medical Practice supports NHS App/NHS account repeat prescription requests. This official NHS video is included because repeat prescriptions are one of the most common GP tasks.
This video explains a general NHS App prescription process. Always follow The Mill Medical Practice’s own prescription page for local instructions, processing time and safety rules.
Test results, fit notes, medical records and admin tasks
| Need | Best route | Official timing / rule | Useful tip |
|---|---|---|---|
| Test results | NHS App/NHS account, online form, phone after 2pm, or in person. | Online result queries receive a response within 5 working days. | Results are usually shared directly with the patient for privacy. |
| Fit note | Official fit note request route. | Usually not needed for 7 days or less; more than 7 days may need a GP note. | If hospital treatment caused absence, ask the hospital doctor first. |
| Medical records | NHS App/NHS account or DSAR route if requesting a copy of records. | The DSAR policy says copies can take up to 28 days to process. | Bring signed form, ID and supporting documentation if using the DSAR route. |
| Muscle and joint pain | Appointment route; first contact physio may be available for eligible patients aged 16+. | Not for fever, flu, chest pain, abdominal pain, head pain or complex chronic frailty issues. | Explain injury type, pain location, how long it has happened and red flags. |
Test results page
Use this for blood tests, urine tests, x-rays and ultrasounds. Phone result queries should be after 2pm.
official test results pageFit note page
Use when sickness lasts more than 7 days or your employer asks for a GP fit note according to policy.
official fit note pageMedical records route
For a formal copy of records, the policy explains the DSAR request form, ID proof and processing notes.
official medical records request policyServices available through The Mill Medical Practice
The official services list includes appointments, prescriptions, test results, registration, blood pressure readings, cervical screening, NHS Health Check, referral checks, carer support, mental health, sexual health, vaccination, muscle and joint pain support, smoking support, weight management and more. Eligibility and clinician type can vary.
Appointments and reviews
GP, nurse, pharmacist, physio and other clinical-role routing may be used depending on your request.
Prescriptions and medication reviews
Repeat prescriptions, nominated pharmacy, emergency prescription advice and medication reviews.
Results and records
Test results, referral checks, medical records and online/NHS App support.
Support services
Carer support, mental health, bereavement, domestic abuse, drug and alcohol issues and support signposting.
Prevention and screening
Cervical screening, bowel screening, vaccinations, NHS Health Check, blood pressure and lifestyle support.
Dental problems
The services list separates dental problems. GP surgeries are usually not the correct route for teeth and gum problems.
The Mill Medical Practice doctors, nurses and staff
The official staff page lists GPs, nurses, healthcare assistants, practice paramedics, a clinical pharmacist, a pharmacy technician and support staff. It also says every patient has a named GP and can express a preference about the GP they are assigned to. No public day-by-day doctor rota was verified, so do not assume a specific clinician is available on a specific date.
| Staff / role | Officially listed examples | What users should check |
|---|---|---|
| GPs | Dr Anthony Cerullo, Dr Su Clark, Dr Georgina Dalton, Dr Pippa Ellis, Dr Klaus Green, Dr Nicole Peppiatt, Dr Emily Rowlands, Dr Ann Summersgill and others. | Ask about availability and whether your request needs GP, nurse, pharmacist, paramedic or physio input. |
| Nursing team | Jenny Boyden, Kerry Peace, Melisa Yeardley and others. | Nurse appointments may suit screening, long-term condition checks, vaccinations and blood pressure tasks. |
| Pharmacy team | Mayuri Patel, Clinical Pharmacist; Alex Corlett, Pharmacy Technician. | Medication review or prescription questions may not always need a GP appointment. |
| Practice paramedics | Michael Groves, Naomi Hopper, Lee Jordan. | Clinical triage may direct you to a paramedic or other professional where suitable. |
| Healthcare assistants | Sarah Andrews and Sandra Greener. | Ask reception whether your check can be handled by HCA rather than a GP. |
Doctor availability warning: a public staff list is not a live rota. Mention clinician preference when requesting care, but expect longer waits if that person is unavailable.
NHS 111, urgent help and 999 near The Mill Medical Practice
The official appointment page says NHS 111 can help if you have an urgent medical problem and you are not sure what to do. It also says 999 or A&E should be used for emergencies including loss of consciousness, acute confused state, fits that are not stopping, chest pain, breathing difficulties, severe bleeding, severe allergic reaction, severe burns or scalds.
Call 999 now
Use 999 for life-threatening symptoms such as chest pain, stroke signs, severe breathing difficulty, collapse, severe bleeding, serious injury or severe allergic reaction.
Use NHS 111
Use NHS 111 online or call 111 if you need urgent medical advice and are not sure what to do, especially when the practice is closed.
Use the practice
Use The Mill routes for routine care, appointment requests, prescriptions, results, fit notes, registration and planned reviews.
Do not wait for a GP reply if someone is seriously ill, injured, breathless, confused, collapsed, bleeding heavily, having chest pain, having stroke symptoms or having a severe allergic reaction.
The Mill Medical Practice map: Catteshall Mill, Godalming GU7 1JW
Use the full official address: Catteshall Mill, Catteshall Road, Godalming, Surrey, GU7 1JW. The official surgery details page lists car parking, cycle parking, disabled parking, disabled toilet, induction loop, step-free access and wheelchair access.
Parking
Car parking, cycle parking and disabled parking are listed. Confirm before travelling if parking or drop-off access is essential.
Accessibility
Disabled toilet, induction loop, step-free access and wheelchair access are listed. Mention access needs when booking.
Road access
The practice has posted a Catteshall Road disruption notice. Drivers may need to use the Woolsack Way end while the closure is active.
Common The Mill Medical Practice mistakes to avoid
Using GP forms for emergencies
Use 999 for emergency symptoms and NHS 111 for urgent non-emergency advice.
Searching the wrong Mill surgery
Use Catteshall Mill, Catteshall Road, Godalming GU7 1JW to avoid a different “Mill” practice.
Ordering prescriptions by phone
The official page says repeat prescriptions cannot be ordered by phone for patient safety.
Leaving prescriptions too late
Prescriptions can take up to 72 working hours. Request early before weekends, travel or bank holidays.
Calling for results too early
The official test-results page says to call about test results after 2pm.
Registering without medicine buffer
Have at least one month of regular medication because records can take around a month to transfer.
Assuming a specific GP is available
The staff page is not a live rota. Ask for preference, but availability can change.
Not checking road access
Check the official surgery details before travelling, especially while the Catteshall Road disruption notice is active.
Forgetting the Monday lunch break
Monday appointment/reception times include a break from 1:00pm to 2:00pm in the official schedule.
Related MedicalGroupUK guides for NHS GP appointment access
The sitemap could not be fetched in the tool, so these internal pages were checked as live URLs before linking. They are included because they help readers compare NHS GP appointment routes, online requests and prescription rules.
Online GP request comparison
For another example of NHS App, online request and appointment-route explanation, see the Woodlands Medical Practice NHS GP guide.
Multi-site GP access example
If you want to compare how location checks affect appointment attendance, read the Park Medical Practice appointment guide.
Triage wording example
For a guide focused on triage wording and phone-rule clarity, use the Handsworth Medical Practice appointment guide.
Official The Mill Medical Practice links
Use these official or high-trust links after reading the practical guidance above. Avoid third-party pages for live appointment availability, urgent-care decisions, registration status or prescriptions.
Practice website
Current practice information, popular services, news and official patient information.
Official practice websiteSurgery details
Phone, address, opening times, access, parking, map and current road-disruption notes.
Official surgery details pageAppointments
NHS App, NHS account, online form, phone appointment route and urgent safety guidance.
Official appointment pageOnline contact
Admin questions, advice requests and information sent to the surgery through online routes.
Official online contact pageRepeat prescriptions
NHS App, online form, in-person drop-off, emergency supply advice and medication-review guidance.
Official repeat prescription pageRegister as patient
Boundary check, temporary patient note, online registration and medication-transfer warning.
Official registration pageCQC public record
CQC rating, latest inspection summary, regulated services and provider information.
Official CQC recordPeople also search: The Mill appointments, opening hours, phone, prescriptions and Godalming GP access
The Mill Medical Practice appointments
Use NHS App/NHS account, online form or phone. The practice reviews your answers and chooses the right help route.
The Mill Medical Practice opening hours
Appointments and reception times are listed separately. Monday includes a 1:00pm–2:00pm break. Weekends are closed.
The Mill Medical Practice phone number
The official surgery page and CQC profile list 01483 239903.
The Mill Medical Practice registration
NHS shows the surgery is accepting new patients. The practice says to check boundary eligibility before registering.
The Mill Medical Practice prescriptions
Use NHS App/NHS account, online form or in-person drop-off. Repeat prescriptions cannot be ordered by phone.
The Mill Medical Practice CQC
CQC lists The Mill Medical Practice as Overall: Outstanding, with the latest report published in January 2026.
The Mill Medical Practice Godalming
The practice is based at Catteshall Mill on Catteshall Road in Godalming, Surrey.
The Mill Medical Practice parking
Car parking, cycle parking and disabled parking are listed. Check road access before travelling.
Catteshall Mill GP surgery
Use the full address and official map because “Mill Medical Practice” can mean different surgeries in other towns.
Deep dive into The Mill Medical Practice access
Deep dive into appointment access
The Mill uses NHS App/NHS account, online form and phone routes. The practical action is to give one clear problem with symptom timing, severity and callback availability.
Deep dive into repeat prescriptions
The biggest prescription mistake is phoning for repeats. The practice says phone repeat ordering is not allowed for safety and prescriptions can take up to 72 working hours.
Deep dive into registration
NHS shows new patients are accepted, but the practice registration page still requires boundary checks and warns about one month of medication during record transfer.
Deep dive into urgent vs routine care
Routine matters should use practice routes. NHS 111 is for urgent non-emergency help when unsure or closed. 999 is for life-threatening symptoms.
Deep dive into staff and clinician routing
The official staff page lists GPs, nurses, paramedics, pharmacy team and support roles. The best professional may not always be a GP.
Deep dive into map and road access
The road disruption notice makes travel planning important. Check official updates before travelling by car and allow extra time for parking or disabled access.
The Mill Medical Practice FAQ
The Mill Medical Practice is at Catteshall Mill, Catteshall Road, Godalming, Surrey, GU7 1JW.
The official surgery details page and CQC profile list 01483 239903 as the phone number for The Mill Medical Practice.
The official surgery details page lists appointments Monday 8:00am to 1:00pm and 2:00pm to 6:30pm, Tuesday to Friday 8:00am to 6:30pm, and Saturday/Sunday closed. Reception opens from 7:30am on weekdays, with a Monday 1:00pm to 2:00pm break.
The NHS profile shows The Mill Medical Practice is currently accepting new patients. You should still check the practice boundary and registration requirements before applying.
You can request an appointment using the NHS App/NHS account, an official online form, or by phoning the surgery. The practice reviews your answers during practice hours and contacts you with the right next step.
No. The official repeat prescription page says repeat prescriptions cannot be ordered by phone for patient safety. Use the NHS App, NHS account, online form or in-person drop-off route.
The official page says prescriptions can take up to 72 working hours to process. Allow extra time for pharmacy preparation, weekends and bank holidays.
You can view results online, use the official online form, phone after 2pm, or ask in person. The official page says online result requests receive a response within 5 working days.
CQC lists The Mill Medical Practice as Overall: Outstanding, with the latest report published in January 2026.
No. This is an independent MedicalGroupUK.org guide. It is not the official NHS, CQC or The Mill Medical Practice website. Always verify live details through official sources.
Final patient summary
The Mill Medical Practice is at Catteshall Mill, Catteshall Road, Godalming, Surrey, GU7 1JW. Phone: 01483 239903. CQC lists the practice as Overall: Outstanding.
Safe route reminder
For routine GP help, use official practice routes. For urgent non-emergency help, use NHS 111. For life-threatening symptoms, call 999.