The Elms Medical Practice | NHS GP Surgery Elms
Use this practical guide to quickly check The Elms Medical Practice address, phone number, NHS GP appointments, opening hours, registration, online triage, repeat prescriptions, extended access, urgent care, accessibility, map and official links.
The Elms Medical Practice key details
The Elms Medical Practice is an NHS GP surgery at 16 Derby Street, Ormskirk, Lancashire, L39 2BY. The official practice contact page lists the phone number as 01695 317280. Normal opening hours are listed as Monday to Friday, 8:00am to 6:30pm, with Saturday and Sunday closed. The NHS profile shows the surgery is currently accepting new patients.
Address
The Elms Medical Practice, 16 Derby Street, Ormskirk, Lancashire, L39 2BY. Use the full address because there are other “Elms” GP surgeries in the UK.
Phone number
Call 01695 317280 for appointments, reception help, registration questions, prescription-line routing and access support during opening hours.
Opening hours
Normal listed hours are Monday to Friday, 8:00am to 6:30pm. Check official updates before travelling around bank holidays, training days or local service changes.
Online contact
The official homepage shows online access routes including RapidHealth, PATCHS, Accurx and Klinik wording. Use the current live route shown on the practice site.
New patients
The NHS profile says the surgery is currently accepting new patients. The official registration page says you must live within the practice boundary.
Urgent safety
Use NHS 111 for urgent non-emergency help when unsure. Call 999 for life-threatening symptoms such as severe chest pain, stroke signs, collapse or severe breathing difficulty.
Most useful patient tip: decide whether your issue is appointment, prescription, registration, records, pharmacy/self-care, NHS 111 or 999 before contacting the practice. Clear routing saves time and helps reception send you to the right service.
What do you need from The Elms Medical Practice today?
This route finder helps you choose between practice phone, online consultation, NHS App, prescription line, registration route, NHS 111 and 999 before you call or travel.
Choose the closest situation
This is general signposting only. It does not diagnose symptoms or replace emergency care.
How to request an NHS GP appointment at The Elms Medical Practice
The official appointments page describes telephone triage for GP and nurse practitioner appointments. If the clinician feels your problem cannot be managed by phone and you need to be seen, they will arrange a face-to-face appointment. The practice homepage also shows online contact options, so check the current live route before submitting a request.
| Route | Best for | What to prepare | When not to use |
|---|---|---|---|
| Phone 01695 317280 | Appointment help, same-day concerns, access needs, registration questions, cancellations and reception support. | Name, date of birth, symptoms, when it started, medication, allergies, urgency and phone availability. | Do not use routine phone access instead of 999 for life-threatening symptoms. |
| Online consultation route | Non-urgent medical or administrative requests where you can give clear written information. | One clear issue, symptoms, time scale, current medicines, photos if requested and preferred contact method. | Do not use for emergencies or symptoms that need immediate urgent assessment. |
| NHS App / NHS account | Some appointment management, repeat prescription requests, record access and NHS number lookup. | NHS login details and access to your registered mobile/email. | Do not assume every appointment type is directly bookable in the app. |
| Telephone triage | GP and nurse practitioner problems where the clinician can decide if phone advice or face-to-face is suitable. | Be ready to answer calls and explain whether you can attend in person if asked. | Do not miss timed call-backs; it may delay care for you and other patients. |
| Extended access | Routine evening or weekend pre-bookable appointments through Ormskirk PCN / West Lancashire extended access. | Availability, travel plan, medication list and whether you can attend another local site. | It is not a walk-in clinic and is not the same as an urgent on-the-day surgery appointment. |
Telephone triage first
The appointments page says GP and nurse practitioner appointments are handled by telephone first. If your issue needs examination, the clinician will arrange a face-to-face appointment.
Give practical details
A good request explains the problem, when it started, whether it is worsening, what you have tried, medicines, allergies and when you can answer a call.
Appointment request script: “I am registered at The Elms Medical Practice. I need help with ____. It started ____. It is getting better/worse. I take ____. I am worried because ____. I can take a call at ____. Please advise whether this should be GP, nurse practitioner, pharmacist, extended access, NHS 111 or emergency care.”
The Elms Medical Practice opening hours
The official contact page lists The Elms Medical Practice as open Monday to Friday from 8:00am to 6:30pm, with Saturday and Sunday closed. It also says extended access is available outside normal surgery opening times, including weekend availability, but those appointments must be arranged and are not walk-in clinics.
| Day | Listed opening time | Practical patient tip |
|---|---|---|
| Monday | 8:00am to 6:30pm | Check live notices after weekends and bank holidays. |
| Tuesday | 8:00am to 6:30pm | Use online/NHS App routes where suitable to reduce phone pressure. |
| Wednesday | 8:00am to 6:30pm | Be ready for telephone triage if expecting a clinical call-back. |
| Thursday | 8:00am to 6:30pm | Check for training-day or local update notices before travelling. |
| Friday | 8:00am to 6:30pm | Order medication before the weekend; prescriptions need processing time. |
| Saturday | Closed | Use NHS 111 for urgent non-emergency help, or pre-book extended access if offered. |
| Sunday | Closed | Call 999 for life-threatening symptoms. |
Extended access note: the practice contact page lists West Lancashire extended access as running weekday evenings and weekend sessions, with appointments bookable through surgery reception. Confirm location and clinician type before attending.
Register with The Elms Medical Practice
The NHS profile shows The Elms Practice is currently accepting new patients. The official new-patients page says you must be within the practice boundary. The practice uses the NHS “Register with a GP surgery” service at organisation code P81045, and paper forms remain available if needed.
Check the practice boundary first
The official page says you must be within the practice boundary. Check the map or ask reception if your address is close to the edge.
Use the NHS GP registration service
The practice links to the NHS Register with a GP surgery service. The official page says you do not need proof of address, immigration status, ID or an NHS number for online registration.
Prepare medication and allergies
Even if not required for registration, having medication, allergy and previous GP details ready helps avoid delays after your registration is accepted.
Ask for paper forms if needed
The official page says paper forms are still available if you need one. Contact reception for help if online registration is not suitable.
| Prepare this | Why it matters | Practical tip |
|---|---|---|
| Current address | Boundary eligibility depends on where you live. | Use your current Ormskirk/Lancashire address, not an old address. |
| NHS number if known | Helpful for matching your NHS record, though the official page says it is not required for online registration. | You can find it in the NHS App or on NHS letters. |
| Medication list | Useful while old records transfer and for repeat prescription setup. | Include medicine name, dose, strength and pharmacy. |
| Previous GP details | Helps the practice understand where records are coming from. | Practice name and town are usually enough if you do not know the full address. |
| Access needs | The practice offers wheelchair, hearing, interpretation and translation support. | Tell reception early if you need longer appointment time or communication support. |
Repeat prescriptions, prescription line and NHS App
The official repeat prescription page says repeat prescriptions are only issued after they are agreed with a clinician and added to your repeat medication list. A minimum of 48 hours notice is required for prescription processing. The page says repeat prescriptions are processed through the prescription line between 10am and 12pm, Monday to Friday.
NHS App / online access
The online access page says patients can use NHS account/NHS App to order repeat prescriptions, book/manage appointments where available, view health records and view their NHS number.
NHS App servicePrescription line
The prescription page says patients can use the prescription line on 01695 317280 between 10am and 12pm, Monday to Friday.
official repeat prescription pageElectronic prescriptions
The page says repeat prescriptions, including controlled drugs, are sent electronically to your nominated pharmacy. Keep your nomination up to date.
official online access pagePrescription delay checklist: medicine name, strength, dose, how many days you have left, nominated pharmacy, side effects, medication-review messages, blood-test monitoring requests, and whether a weekend or bank holiday is approaching.
Paper request warning
The prescription page says paper prescription requests are no longer accepted at the surgery and should not be posted through the letterbox or brought to the front door.
Medication reviews
The page says medication is reviewed annually by a GP, Advanced Nurse Practitioner or Practice Nurse. You may be invited for review or blood tests if monitoring is needed.
Services and appointment types at The Elms Medical Practice
The official About Us page says The Elms Practice offers a full general practice service and runs specialist clinics for children and pregnant women, diabetes and asthma patients, and patients needing minor surgery. CQC also describes the practice as part of Ormskirk Primary Care Network.
GP and nurse practitioner appointments
Telephone triage is used first, with face-to-face arranged when the clinician decides it is needed.
Children and pregnancy clinics
The About Us page says specialist clinics are run for children and pregnant women.
Asthma and diabetes care
The practice states it runs specialist clinics for diabetes and asthma sufferers.
Minor surgery
The practice says it supports patients needing minor surgery. Ask reception whether your issue is suitable.
Prescriptions and medication reviews
Repeat medicines require processing time and may require annual review or monitoring tests.
Not emergency care
Routine online and phone routes are not substitutes for 999 or A&E when symptoms are life-threatening.
Fee note: NHS GP consultations are generally NHS services. Private letters, certificates, travel forms or non-NHS work may have charges, but no safe current fee table was verified for this article. Ask reception before requesting chargeable paperwork.
Doctors, named GP and clinical team notes
The official practice information page says a named accountable GP is either Dr A Krishnamurthy or Dr G Duddukuri, and that your named GP will not be available at all times if your needs are urgent. CQC describes a wider team including GP partners, nurse clinician, advanced nurse practitioner, practice nurse, healthcare assistant, medicines manager, reception manager and support staff.
| Need | Who may help | Practical note |
|---|---|---|
| Named GP query | Reception or practice team | Ask who your named GP is, but understand urgent care may be handled by another clinician. |
| Medication review | GP, Advanced Nurse Practitioner or Practice Nurse | You may receive a text or letter if review or blood monitoring is needed. |
| Asthma, diabetes or long-term condition review | Practice nurse, nurse clinician or GP team | Telephone review may be used where suitable; face-to-face may be arranged if needed. |
| Bloods or basic checks | Healthcare assistant / nursing team | Ask reception whether your task needs GP, nurse or HCA appointment. |
Availability warning: no public day-by-day doctor rota or doctor fee-per-session table was verified. Do not assume a specific GP is available on a specific date; ask reception if you need a preferred clinician.
NHS 111, out of hours and 999 near The Elms Medical Practice
The official out-of-hours page says to dial 999 for life-threatening emergencies. For medical advice that is not life-threatening, it says to dial 111 or use NHS 111 online. The contact page also mentions West Lancashire Health Centre and Skelmersdale Walk-In Centre for a range of minor illnesses and injuries.
Call 999 now
Use 999 for loss of consciousness, acute confusion, fits not stopping, chest pain, severe breathing difficulty, severe bleeding, severe burns or severe allergic reaction.
Use NHS 111
Use NHS 111 online or call 111 if you need urgent medical advice and are not sure what to do, especially when the surgery is closed.
Use the practice
Use official practice routes for routine appointments, telephone triage, prescriptions, records access, registration and long-term condition care.
Do not wait for a GP reply if someone is seriously ill, injured, breathless, confused, collapsed, bleeding heavily, having chest pain, having stroke symptoms or having a severe allergic reaction.
The Elms Medical Practice map: 16 Derby Street, Ormskirk L39 2BY
Use the exact address 16 Derby Street, Ormskirk, Lancashire, L39 2BY. The official About Us page says the surgery is accessible for wheelchair users, and support can be arranged for hearing problems, language interpretation and translation. No official parking-fee information was verified, so check local parking signs or town-centre car parks before travelling.
Use the full address
Search for “The Elms Medical Practice 16 Derby Street Ormskirk L39 2BY” because “The Elms” is used by other GP surgeries elsewhere.
Accessibility
The official About Us page says the surgery is accessible to wheelchair users. Ask when booking if you need extra access support.
Local travel tip
Derby Street is in the Ormskirk town-centre area. Leave extra time for parking, one-way streets, market-day traffic or walking from nearby parking.
Common The Elms Medical Practice mistakes to avoid
Searching the wrong Elms surgery
This article is for 16 Derby Street, Ormskirk, L39 2BY, not Harpenden, Liverpool, Reading or another “Elms” practice.
Only saying “need doctor”
Give symptoms, duration, severity, medicines, allergies and when you can answer a call.
Missing telephone triage calls
Be available by phone after requesting help, because GP and nurse practitioner appointments may start with telephone triage.
Ordering prescriptions too late
The official prescription page asks for at least 48 hours notice. Do not wait until your medication runs out.
Using paper prescription requests
The practice says paper prescription requests are no longer accepted at the surgery.
Registering outside the boundary
The official registration page says you must be within the practice boundary.
Using GP routes for emergencies
Use 999 for life-threatening symptoms. Do not wait for telephone triage or online forms.
Assuming extended access is walk-in
The official extended-hours page says the service is not a walk-in clinic and you must have an appointment.
Not checking parking before travel
No official parking-fee table was verified. Check local restrictions before attending in person.
Related MedicalGroupUK guides for NHS GP appointment access
These related guides help readers compare NHS GP appointment routes, online triage, phone rules, location checks and registration patterns across other UK surgeries.
Online triage and phone-rule example
If you want to compare another GP practice with online triage and phone access rules, read the Handsworth Medical Practice appointment guide.
Multi-site GP access example
If you need help understanding appointment-location checks and practice-site wording, use the Park Medical Practice appointment guide.
Online request form example
For another practical GP appointment guide with online request form rules and urgent-care routing, see the Frome Medical Practice guide.
Official The Elms Medical Practice links
Use these official links after reading the practical guidance above. Do not rely on third-party pages for live appointment availability, urgent-care decisions, prescriptions or registration status.
Official practice website
Practice homepage, online contact routes, patient notices, appointments, repeat prescriptions and NHS 111 guidance.
Official practice websiteOfficial contact page
Current address, phone number, opening hours, extended access and out-of-hours guidance.
Official contact pageOfficial appointment page
Telephone triage, contact-online route, home visits, out of hours and extended-hours appointment links.
Official appointment pageOfficial registration page
NHS GP registration service, boundary rule and paper form guidance.
Official registration pageOfficial repeat prescription page
48-hour processing notice, prescription line, NHS App/AccuRX route, electronic prescriptions and medication reviews.
Official repeat prescription pageOfficial NHS profile
NHS GP profile, address, opening notice and new-patient status.
Official NHS profileOfficial CQC profile
CQC rating, inspection history, service details and provider-change note.
Official CQC profileNHS 111
Urgent non-emergency medical advice when you are unsure what to do or the surgery is closed.
Official NHS 111 onlineGoogle map
Directions to The Elms Medical Practice, 16 Derby Street, Ormskirk, L39 2BY.
The Elms Medical Practice mapPeople also search: The Elms Medical Practice appointments, opening hours, phone and registration
The Elms Medical Practice appointments
Appointments are handled by telephone triage first for GP and nurse practitioner care, with face-to-face arranged by the clinician if needed.
The Elms Medical Practice opening hours
Official contact details list Monday to Friday, 8:00am to 6:30pm, with Saturday and Sunday closed.
The Elms Medical Practice phone number
The current practice contact page lists 01695 317280. Use this for appointments, reception help and prescription-line routing.
The Elms Medical Practice registration
NHS shows the practice is accepting new patients, but the official registration page says you must be inside the practice boundary.
The Elms Medical Practice prescriptions
Repeat prescriptions need at least 48 hours notice and can be requested via NHS App/AccuRX or prescription line during the listed window.
The Elms Medical Practice NHS App
The online access page says NHS account/NHS App can help with repeat prescriptions, appointment management, advice, records and NHS number access.
The Elms Medical Practice Ormskirk
This guide is for the Ormskirk GP surgery at 16 Derby Street, not another Elms practice elsewhere in the UK.
The Elms Medical Practice CQC
CQC lists the Ormskirk practice as overall Good and includes a provider-change note; current practical contact details should be checked on the practice site.
The Elms Medical Practice services
The practice lists general practice services plus clinics for children, pregnancy, asthma, diabetes and minor surgery.
Deep dive into The Elms GP access
Deep dive into appointment access
The important detail is telephone triage. Your first contact may not immediately be a face-to-face GP appointment; a clinician decides the safest next step.
Deep dive into registration
Registration is open according to NHS, but the practice boundary still matters. Check boundary before relying on acceptance.
Deep dive into prescriptions and NHS App
NHS App can reduce repeat-prescription friction, but The Elms still requires 48 hours notice and annual medication review where needed.
Deep dive into urgent vs routine care
Use practice routes for routine GP issues and telephone triage during opening hours. Use NHS 111 when closed or unsure. Use 999 for emergencies.
Deep dive into map and travel
Derby Street is an Ormskirk town-centre location. Plan parking, access and arrival time before attending.
Deep dive into accessibility
The practice says wheelchair access is available and hearing/language support can be arranged. Mention this when booking, not at the last minute.
The Elms Medical Practice FAQ
The Elms Medical Practice is at 16 Derby Street, Ormskirk, Lancashire, L39 2BY.
The official practice contact page lists 01695 317280 as the phone number for The Elms Medical Practice.
The official contact page lists Monday to Friday, 8:00am to 6:30pm. Saturday and Sunday are listed as closed.
The NHS profile shows The Elms Practice is currently accepting new patients. The official registration page says patients must be within the practice boundary.
Use the current official online consultation route or call 01695 317280. The official appointments page describes telephone triage for GP and nurse practitioner appointments, with face-to-face arranged if the clinician feels it is needed.
Repeat prescriptions require at least 48 hours notice. The official page says repeat requests can be made via NHS App or AccuRX where available, or through the prescription line between 10am and 12pm Monday to Friday.
No. The official repeat prescription page says paper prescription requests are no longer accepted at the surgery and should not be posted through the letterbox or brought to the front door.
Use NHS 111 online or call 111 for urgent non-emergency help. Call 999 or go to A&E for life-threatening symptoms or serious injury.
The official About Us page says the surgery is accessible to wheelchair users and can arrange hearing support, language interpretation and translation services. Mention your need when booking.
No. This is an independent MedicalGroupUK.org guide. It is not the official NHS, CQC or The Elms Medical Practice website. Always verify live details through official sources.
Final patient summary
The Elms Medical Practice is at 16 Derby Street, Ormskirk, L39 2BY. Phone: 01695 317280. Normal listed hours: Monday to Friday, 8:00am to 6:30pm. NHS profile: currently accepting new patients.
Safe route reminder
For routine GP help, use the current online/practice phone route. For urgent non-emergency help, use NHS 111. For life-threatening symptoms, call 999.