Stirchley Medical Practice Telford | NHS GP Surgery

Check live appointment, opening and prescription information on the official Stirchley Medical Practice website before travelling or submitting a request.
Telford NHS GP surgery • Stirchley • Sutton Hill

Stirchley Medical Practice Telford

Stirchley Medical Practice works across two South East Telford sites: Stirchley Health Centre on Sandino Road and the Sutton Hill branch on Maythorne Close.

The practice now uses a Total Triage approach for appointment and medical-condition requests, so older advice telling patients simply to queue for a GP appointment by phone may no longer reflect the current system.

01952 660444 Two Telford sites Total Triage live CQC: Good
Stirchley site Sandino Road, TF3 1FB.
Sutton Hill branch Maythorne Close, TF7 4DH.
Total Triage Live for appointment and medical requests.
Repeat prescriptions NHS App, Patient Access or dedicated prescription route.
Quick answer: Stirchley Medical Practice’s main surgery is Stirchley Health Centre, Sandino Road, Stirchley, Telford, Shropshire, TF3 1FB. The main telephone number is 01952 660444. The practice also operates Sutton Hill Branch Site, Maythorne Close, Sutton Hill, Telford, TF7 4DH. The current practice website lists Stirchley as open Monday to Friday 8am–6:30pm and Saturday 9am–12pm.
Main site Sandino Road
Phone 01952 660444
Branch Sutton Hill
Appointments Total Triage
Prescription time 3–5 working days
Emergency care: call 999 for a life-threatening emergency. Use NHS 111 online or by phone when you need urgent medical help but it is not a 999 emergency. The practice’s current website directs patients to NHS 111 when appropriate outside normal GP care.

Stirchley Medical Practice Has Two Telford Sites

The current practice setup includes the main Stirchley surgery and a branch at Sutton Hill. Both use the same main practice telephone number.

Main surgery

Stirchley Health Centre

Sandino Road
Stirchley
Telford
Shropshire
TF3 1FB

Telephone: 01952 660444

This is the main address shown by the practice, NHS profile, local NHS Integrated Care Board and CQC.

View Stirchley map
Branch surgery

Sutton Hill Branch Site

Maythorne Close
Sutton Hill
Telford
TF7 4DH

Telephone: 01952 660444

The practice’s current location page lists the branch as open on weekdays and closed at weekends.

View Sutton Hill map
Check the location on your appointment message. Patients can receive care across the practice’s two sites, so do not automatically travel to Sandino Road if your appointment has been arranged for Sutton Hill.

Stirchley Medical Practice Opening Hours

The current practice homepage and branch listing show different Saturday arrangements for the two locations.

Day Stirchley Health Centre Sutton Hill Branch
Monday 8am–6:30pm 8am–6:30pm
Tuesday 8am–6:30pm 8am–6:30pm
Wednesday 8am–6:30pm 8am–6:30pm
Thursday 8am–6:30pm 8am–6:30pm
Friday 8am–6:30pm 8am–6:30pm
Saturday 9am–12pm Closed
Sunday Closed Closed
Why older listings may look different: CQC’s 2021 inspection information described older opening and extended-access arrangements. For a visit today, use the practice’s current website rather than an old inspection report or directory listing.

How to Request an Appointment at Stirchley Medical Practice

The biggest current change is Total Triage. The practice website states that Total Triage has been live since 5 January 2026 and directs patients to submit a new request for appointment and medical-condition queries.

1

Medical problem or appointment request

Open the official practice website and use the current Submit a new request route.

Prepare first One main problem, when it began, important symptoms, current medication and a reliable callback number.
Open official practice website
2

Administrative request

The online contact system can also be used for non-urgent administrative requests rather than joining the general telephone queue unnecessarily.

Examples Give enough detail for the practice to understand the task, but do not send an emergency through a routine web form.
Start from the official homepage
3

Cannot use the online route?

Call the practice on 01952 660444 and explain what you need help with.

Keep in mind Prescription requests use a separate telephone option and should not be placed through the appointment line.
Call 01952 660444

Using the Total Triage route step by step

Open the current Stirchley website

Start on the official homepage so you are using the current request system rather than an old bookmark.

Select “Submit a new request”

The practice currently tells patients to use this route for appointment and medical-condition queries.

Describe the request clearly

Explain one main issue, relevant timing and what help you are seeking. Complete required contact information carefully.

Watch for the practice response

The next step can depend on the request. Keep your phone and other contact details available after submission.

Do not use Total Triage for a life-threatening emergency. Call 999 instead. For urgent help that is not a 999 emergency, use NHS 111.

Which Stirchley Route Should You Use?

This helper runs only in your browser. It does not send health information anywhere.

Select a task above.

Your suggested route will appear here.

Repeat Prescriptions at Stirchley Medical Practice

The current prescription page gives several routes. The practice encourages patients who can use digital services to use the NHS App or Patient Access.

NHS

NHS App or NHS account

Open your repeat medicines, select the items you need and submit the request through your NHS account.

PA

Patient Access

The practice also lists Patient Access as an online repeat-prescription route.

TEL

Dedicated phone option

Call 01952 660444 and select option 1.

Prescription route Current practice information
NHS App / NHS account Recommended digital route for patients who can use it.
Patient Access Repeat medicine and dosage can be selected through the account.
Prescription telephone option 01952 660444, option 1, currently listed as 9:30am–11:30am and 1pm–3pm.
Paper form The practice says forms can be brought to the surgery Monday to Friday from 8am to 6pm.
Usual processing Allow around 3–5 working days before collection from your pharmacy.
Use the right phone option. The practice says it does not accept medication requests through the appointment line and does not accept appointment requests through the prescription line.

If you want to know whether an approved prescription has been sent to your pharmacy, the practice recommends checking View and manage prescriptions in the NHS App first.

Medication questions can also be discussed with the practice pharmacist. The current page says patients can phone the pharmacist after 10am.

Read current prescription guidance

Register with Stirchley Medical Practice

Current status: the NHS profile currently shows Stirchley Medical Practice as accepting new patients.

The practice homepage also states that its current online triage platform can be used to register new patients.

Confirm that Stirchley is suitable for your address

Use the official practice/NHS registration route rather than assuming any Telford postcode automatically falls within the practice area.

Open the current New Patients route

The practice homepage contains a dedicated New Patients section and also describes its online system as supporting new-patient registration.

Complete your details carefully

Keep your name, date of birth, address and NHS number available if you know it. Do not invent an NHS number if you cannot find it.

Wait for practice confirmation

Submitting a form starts the registration process. Follow any further instructions sent by the practice.

Check current NHS registration status

Sick Notes and Fit Notes

Stirchley provides a dedicated Sick / Fit Notes route from its practice homepage.

≤7

Seven days or less

For UK employment, employees who are off sick for seven days or less normally self-certify rather than obtaining a fit note from a healthcare professional.

8+

More than seven days

If sickness lasts for more than seven days, an employer can normally ask for a fit note. Use the current Stirchley fit-note route if you need to make a request.

Hospital treatment: if a hospital team is treating the condition that keeps you off work, ask the treating service whether it should provide the fit note rather than automatically requesting one from your GP.
GOV.UK fit-note and self-certification rules

Test Results

Stirchley provides a dedicated Test Results route from its current practice homepage.

WEB

Open the official website

From the homepage, choose the dedicated Test Results patient task rather than using an unrelated prescription or appointment route.

NHS

Check NHS online access

The practice promotes the NHS App for accessing GP online services and viewing your GP medical record.

ASK

Need an explanation?

Use the practice’s current contact route if you have been asked to discuss a result or need clinical follow-up.

Urgent symptoms are a separate issue. Do not wait for a routine test-result request if you need urgent medical assessment.

NHS App and Online Services

The practice currently promotes both its online contact system and the NHS App. They are used for different patient tasks.

REQ

Total Triage request

Use the practice’s current Submit a new request route for appointment and medical-condition queries.

RX

Medication

The NHS App can be used to order repeat prescriptions and check approved prescriptions.

REC

GP record

The practice says the NHS App can also be used to access parts of your GP medical record and other NHS online functions.

Stirchley Medical Practice CQC Rating

Current CQC profile Good

The Care Quality Commission currently displays an overall rating of Good for Stirchley Medical Practice.

The latest inspection summary was updated on 31 December 2021 following an unannounced inspection on 7 December 2021 focused on access to appointments.

CQC reported that the practice remained rated Good and found that urgent needs were prioritised, different appointment types were offered and systems were in place to support people facing communication barriers.

Because inspection information is historical by nature, use the live CQC profile for the current regulatory record.

Check current CQC profile

Local NHS Context in South East Telford

NHS Shropshire, Telford and Wrekin currently lists Stirchley Medical Practice as part of the South East Telford Primary Care Network, alongside Court Street Medical Practice and Woodside Medical Practice.

This does not mean the three practices share the same reception or registration system. For Stirchley appointments, registration and prescriptions, use Stirchley’s own official routes.

Local medication service: NHS Shropshire, Telford and Wrekin also lists Stirchley Medical Practice among GP practices supported by its Prescription Ordering Direct service. For the route patients should use today, follow Stirchley’s own current prescription page because its phone and digital instructions are more specific.

What to Do When Stirchley Medical Practice Is Closed

999 — emergency
Call 999 for a life-threatening medical or mental-health emergency.
NHS 111 — urgent
Use NHS 111 when you need medical help now but it is not a 999 emergency.
Routine request
Use the practice’s normal Total Triage, prescription or admin route when the surgery reopens.

NHS 111 is available 24 hours a day. The current practice website links patients directly to NHS urgent-care services when the surgery itself is not the appropriate route.

Maps to Stirchley Medical Practice Telford

These are independent location aids using the currently published practice addresses. They are not official NHS maps.

Stirchley Health Centre

Sandino Road, Stirchley, Telford, Shropshire, TF3 1FB

Sutton Hill Branch Site

Maythorne Close, Sutton Hill, Telford, TF7 4DH

Stirchley Medical Practice Telford FAQs

Where is Stirchley Medical Practice in Telford?

The main surgery is Stirchley Health Centre, Sandino Road, Stirchley, Telford, Shropshire, TF3 1FB.

What is Stirchley Medical Practice’s phone number?

The main practice number is 01952 660444. The current Sutton Hill branch listing uses the same number.

Does Stirchley Medical Practice have another surgery?

Yes. The practice also operates Sutton Hill Branch Site at Maythorne Close, Sutton Hill, Telford, TF7 4DH.

What are Stirchley Medical Practice’s opening hours?

The current practice homepage lists the Stirchley site as open Monday to Friday from 8am to 6:30pm and Saturday from 9am to midday. Sunday is closed.

Is Sutton Hill Medical Practice open on Saturday?

The current Stirchley practice location page lists the Sutton Hill branch as open Monday to Friday from 8am to 6:30pm and closed on Saturday and Sunday.

How do I request a GP appointment at Stirchley Medical Practice?

The practice says Total Triage has been live since 5 January 2026. Open the official practice homepage and use the current “Submit a new request” route for appointment and medical-condition queries.

How do I order a repeat prescription?

The practice lists the NHS App or NHS account, Patient Access, its dedicated prescription telephone option and a paper form as current routes.

How long do repeat prescriptions take?

The current Stirchley prescription page says prescriptions can usually be collected from the nominated pharmacy three to five working days after ordering.

Is Stirchley Medical Practice accepting new patients?

The current NHS profile says the surgery is accepting new patients. Check the live profile or practice website before registering because registration status can change.

What is Stirchley Medical Practice’s CQC rating?

The current CQC profile displays an overall rating of Good. Its latest inspection summary was updated on 31 December 2021 after an inspection focused on access to appointments.

Independent guide: MedicalGroupUK.org is not Stirchley Medical Practice, NHS England, NHS Shropshire Telford and Wrekin or the Care Quality Commission. Opening times, Total Triage links, appointment availability, registration status and prescription arrangements can change, so use the official sources above for live services.