Sandwich Medical Practice | NHS GP Appointments & Hours

Sandwich Medical Practice, Cattle Market, Sandwich, Kent CT13 9ET. Phone: 01304 619790. Confirm current arrangements through the official practice website.
Sandwich, Kent • Deal & Sandwich Primary Care Network

Sandwich Medical Practice Appointments & Hours

Sandwich Medical Practice is an NHS GP surgery at Cattle Market in Sandwich, Kent. The practice provides primary care for registered patients in Sandwich and its surrounding catchment area.

The practice has introduced Anima for GP appointment requests. This guide explains how to use the current system, when reception is open, how to order repeat medication and where to find registration, test-result and urgent-care information.

01304 619790 CT13 9ET Anima GP requests Weekdays 8am–6:30pm CQC: Good
S SANDWICH
GP PRACTICE
Anima Requests Online GP appointment and medical requests
Opening Hours Monday to Friday, 8am to 6:30pm
Prescriptions NHS App, online form or repeat slip
Urgent Care NHS 111 and emergency services
Quick answer: Sandwich Medical Practice is located at Cattle Market, Sandwich, Kent, CT13 9ET. The practice telephone number is 01304 619790. Normal opening hours are Monday to Friday, 8am–6:30pm, with weekends normally closed. GP appointment requests are handled through Anima, while routine nurse and healthcare assistant appointments can still be arranged through reception or by telephone.
LocationSandwich, Kent
PostcodeCT13 9ET
Telephone01304 619790
GP requestsAnima
CQC ratingGood
Medical emergency: Call 999 for a life-threatening emergency. For urgent medical help that is not life-threatening, contact NHS 111 or phone 111.

Sandwich Medical Practice Contact Details

GP

Practice address

Sandwich Medical Practice
Cattle Market
Sandwich
Kent
CT13 9ET

The practice is based in central Sandwich, near the Guildhall area.

TEL

Reception contact

Phone: 01304 619790

Practice email: kmicb.smp@nhs.net

For medical appointment requests use the practice’s Anima system, following its current guidance.

Old surgery names: Sandwich Medical Practice was formed through the merger of Market Place and The Butchery surgeries. The practice subsequently consolidated services at Cattle Market. Do not assume an old Butchery address is still an active appointment location.

Sandwich Medical Practice Opening Hours

The official practice website gives normal weekday opening from 8am to 6:30pm.

DayNormal hoursInformation
Monday8am–6:30pmGP requests through Anima.
Tuesday8am–6:30pmNormal weekday services.
Wednesday8am–6:30pmNormal weekday services.
Thursday8am–6:30pmNormal weekday services.
Friday8am–6:30pmCheck prescriptions before the weekend.
SaturdayClosedNHS 111 for urgent non-emergency care.
SundayClosedNHS 111 or 999 as appropriate.
Staff training and bank holidays: The practice schedules Protected Learning Time afternoons when it closes from 1pm. Dates can change, so check the official opening-hours page before travelling. Anima availability may also change during these closures.
Check official opening hours

How to Request a GP Appointment at Sandwich Medical Practice

Sandwich Medical Practice uses Anima Total Triage. The practice introduced this as part of the NHS Modern General Practice approach in September 2025. The current homepage says GP appointment requests, both urgent and routine, should be submitted through Anima.

The practice homepage describes Anima access during core weekday hours of 8am–6:30pm. An older Anima guidance page describes a shorter request window. Use the live Anima page for current availability and contact reception if you cannot submit a request or need urgent help.

1

Submit a GP request

Open the official Anima service and describe the medical issue or appointment need.

Prepare Your main problem, when it began, relevant symptoms, medicines and contact telephone number.
Open official Anima portal
2

Practice assessment

The practice team, led by a GP, reviews requests and directs patients to the appropriate professional.

After submission Keep your mobile phone available. The practice may telephone you on the day.
Read appointment guidance
3

Cannot use Anima?

Contact reception for support with the current access arrangements. Do not delay urgent assessment because you cannot access a digital form.

Telephone Call 01304 619790. Explain any accessibility, language or digital-support needs.
Call reception
Appointment display warning: The practice homepage advises patients to ignore appointment entries appearing in NHS App or Patient Access after an Anima submission and wait for direct communication from the practice.

Nurse and Healthcare Assistant Appointments

Not every clinical appointment follows exactly the same booking route. The practice says patients can still contact reception by phone or in person for routine appointments with nurses and healthcare assistants.

TEST

Tests and checks

Blood tests, ECGs and blood-pressure checks.

SCR

Screening

Cervical screening and related nursing appointments.

REV

Regular reviews

Asthma, COPD, contraception and other planned reviews.

The official homepage also lists B12 injections and suitable seasonal vaccinations among the appointments that may be arranged this way. Confirm eligibility and current availability.

How to Use Anima for Sandwich Medical Practice

Open the practice’s verified Anima link

Use the official link rather than searching for another similarly named Anima organisation.

Choose the relevant request type

Follow the current form options for medical advice, an appointment or an administrative request.

Explain the issue clearly

Give useful information about your main concern. Avoid including unrelated problems that could make the request difficult to assess.

Submit and monitor your phone

After submission, keep your mobile available. The practice may contact you by telephone with the next step.

Follow the offered care route

The response may involve a GP, another healthcare professional, an appointment or an alternative NHS service.

Important: If Anima is unavailable, has reached capacity, or directs you elsewhere, follow the practice’s current advice. Contact NHS 111 for urgent non-emergency help when necessary. Use 999 for life-threatening emergencies.

Repeat Prescriptions at Sandwich Medical Practice

The practice accepts repeat-prescription requests using the NHS App, its online prescription request form or a paper repeat slip.

APP

NHS App

Select regular medicines available on your repeat list through your NHS account.

WEB

Online request form

Use the prescription form linked from the official practice prescription page.

FORM

Paper repeat slip

Tick the required items and put the slip in the prescription request box in the surgery foyer.

Processing time: Allow at least two full working days for the practice to process a repeat prescription. You can order around 7–10 days before medication is due to run out. Allow additional time for the pharmacy to dispense it.

Electronic prescriptions

The practice uses the Electronic Prescription Service, allowing most prescriptions to be sent to a nominated pharmacy. Check your pharmacy nomination before ordering.

Patients requiring regular medication monitoring may need a review or blood tests before the next prescription is issued.

Open official prescription guidance

Getting Test Results

If a GP, nurse or another clinician at Sandwich Medical Practice requested your test, ask when the result is expected and how the practice will communicate it.

GP-requested results

Contact the practice using its current administrative or clinical request route. You may also be able to view results through NHS App where access is enabled.

Hospital-requested results

If a hospital consultant arranged the test, contact the team responsible for the investigation and follow-up.

Results timing: A practice-specific telephone results window was not confirmed from the latest official information, so do not assume results can be collected at a particular hour.

Register with Sandwich Medical Practice

The practice accepts registration applications from people living within its official catchment boundary. It does not accept routine out-of-area registrations.

Check your address

Use the practice’s boundary information to confirm whether your Sandwich-area postcode is covered.

Choose a registration method

Complete the online registration form or print the paper form and hand it in at reception.

Provide necessary patient details

Complete the requested personal and medical-history information so the practice can provide care while previous records are transferred.

Update the practice when details change

Notify reception about changes to your telephone number or address. If you move outside the boundary, the practice says you will need to register with a nearer GP.

Registration and ID: The practice explains that proof of address, identification, immigration status and an NHS number are not required to register for GP care.

Temporary registration

The practice also describes temporary registration for visitors staying locally for up to 90 days. Ask reception for its temporary-registration arrangements and the GMS3 form.

Open official new-patient registration page

Home Visits and Other Appointment Support

HOME

Home visits

Primarily for patients who are terminally ill or genuinely housebound.

Requests should normally be made before 11am.

CARE

Clinical assessment

A doctor determines whether a home visit is appropriate. A GP, paramedic or advanced nurse practitioner may attend.

LANG

Interpreter support

Tell reception when booking if you need an interpreter for your consultation.

The practice also provides appointment reminders and chaperone support. Ask for a chaperone before or during a consultation if needed.

Disabled Access and Parking

The current new-patient information states that the practice building is accessible and includes facilities for patients with mobility needs.

RAMP

Ramped access

Ramps provide easier entry into the building.

WC

Disabled toilet

An accessible toilet is available.

WHEEL

Wheelchairs

Wheelchairs are available in the foyer if needed.

P

Disabled parking

Disabled bays are available at the Guildhall Car Park, managed by Dover District Council.

If you need a specific accessibility adjustment, parking arrangement or interpreter, contact the practice before travelling.

Sandwich Medical Practice CQC Rating

The Care Quality Commission currently rates Sandwich Medical Practice Good. The latest assessment report was published on 17 December 2024.

GOOD

Overall rating

Good

5/5

Key questions

Safe, Effective, Caring, Responsive and Well-led are each rated Good.

2024

Latest report

Published 17 December 2024. The follow-up assessment identified no breaches of regulations.

View official CQC profile

When Sandwich Medical Practice Is Closed

999

Life-threatening emergencies requiring immediate emergency care.

NHS 111

Urgent medical help that is not life-threatening, including when the surgery is closed.

Routine care

Use the practice’s current appointment routes for problems that can safely wait.

Urgent Treatment Centre in Deal

The practice’s appointment guidance identifies the Urgent Treatment Centre at Victoria Hospital, Deal as a local option for suitable urgent minor injuries and illnesses. Check its latest opening hours and access advice through NHS 111 before travelling.

Which Sandwich Medical Practice Route Should You Use?

This browser-only guide helps you identify the relevant next step. It does not diagnose medical conditions or transmit patient information.

Select a task and press “Show Next Step”.

Map to Sandwich Medical Practice

The practice is based at Cattle Market, Sandwich, Kent CT13 9ET. Use the full address when travelling.

Official Sandwich Medical Practice and NHS Links

Sandwich Medical Practice FAQs

Where is Sandwich Medical Practice?

Sandwich Medical Practice is at Cattle Market, Sandwich, Kent, CT13 9ET.

What is the surgery telephone number?

The official practice number is 01304 619790.

What are the normal opening hours?

The practice is normally open Monday to Friday, 8am–6:30pm, with weekends closed. Bank holidays and staff-training afternoons can change these hours.

How do I request a GP appointment?

Use the practice’s Anima online request system. The team reviews requests and contacts patients about the appropriate next step.

Can I book a nurse appointment by phone?

Yes. The practice says routine nurse and healthcare-assistant appointments can still be arranged by telephone or in person.

How long do repeat prescriptions take?

Allow at least two full working days for the practice to process the request, plus any pharmacy dispensing time.

How can I register with the practice?

Check that you live within its practice boundary, then complete the online registration form or hand in the paper form.

Does the practice accept temporary patients?

The practice describes temporary registration for people staying in the area for up to 90 days. Contact reception about the appropriate form.

What is its CQC rating?

Sandwich Medical Practice is rated Good by CQC. Its latest assessment report was published on 17 December 2024.

What should I do when the practice is closed?

Contact NHS 111 for urgent non-emergency help. Call 999 for a life-threatening emergency.

Independent information: MedicalGroupUK.org is not Sandwich Medical Practice, NHS England or CQC. Use the official links for live appointment availability, forms, prescription requests and current clinical guidance.