Mosslands Care Garden
If you searched for Mosslands Medical Practice, the important answer is which route to use: Accurx triage, phone, in-person reception, NHS App, Patient Access, prescription request, test result, fit note, registration, NHS 111 or 999.
This guide brings the useful official details into one patient page, including the two surgery sites, shorter Longfield Lodge hours, urgent request timing, prescription rules and CQC context.
Mosslands Medical Practice Sites: Irlam and Longfield Lodge
The official contact page lists two sites. Irlam has full weekday core opening, while Longfield Lodge has shorter weekday sessions. Check the correct site before travelling.
| Site | Official address | Phone | Opening hours listed |
|---|---|---|---|
| Irlam Medical Centre | MacDonald Road, Irlam, Manchester, M44 5LH | 0161 776 0737 | Monday-Friday 8am-6:30pm; Saturday/Sunday closed. |
| Longfield Lodge Surgery | Liverpool Road, Cadishead, Manchester, M44 5DX | 0161 776 0737 | Monday 8:30am-12:30pm; Tuesday 7:30am-2pm; Wednesday 8:30am-12:30pm; Thursday 7:30am-midday; Friday 8:30am-12:30pm; weekend closed. |
What Do You Need from Mosslands Medical Practice Today?
Start here. Mosslands uses the same triage idea whether you contact online, by phone or in person. Give clear details so the team can choose GP, nurse, text advice, phone appointment, face-to-face appointment, admin help or another service.
Urgent GP request
- Use Accurx if available or phone 0161 776 0737.
- Official page asks urgent requests to be made before 11am.
- If symptoms worsen while waiting, use NHS 111, phone the practice, or get urgent help.
Routine appointment
- Use Accurx online triage for medical or admin requests.
- Phone or attend reception if you cannot use the internet.
- Same working-day review does not always mean same-day contact.
Repeat prescription
- Use NHS account/NHS App, Patient Access or Accurx.
- No repeat prescription requests by phone or email.
- Usually collect from pharmacy 3 working days after ordering.
Test results
- If more tests or treatment are needed, the practice says they will contact you.
- After GP review, use NHS account, Patient Access, phone or text if consented.
- Use the result request form for questions.
Sick / fit note
- More than 7 days: use the sick-note request form.
- 7 days or less: self-certification normally applies.
- Prepare first date off work and illness details.
Closed or unsafe?
- Closed and urgent: NHS 111.
- Child under 5: call 111 rather than using 111 online.
- Emergency or risk to life: 999.
Contact, Hours and Out-of-Hours Rules
| Need | Official detail | Patient tip |
|---|---|---|
| Main reception | 0161 776 0737 for Irlam Medical Centre and Longfield Lodge Surgery. | Use the same number, but check which site your appointment is at. |
| Irlam hours | Monday-Friday 8am-6:30pm; weekend closed. | Best site to treat as the main listed practice location. |
| Longfield Lodge hours | Shorter weekday sessions; weekend closed. | Do not travel there outside its shorter session without checking. |
| Out of hours | NHS 111 online or call 111. | NHS 111 online is for people aged 5 and over. Call 111 for a child under 5. |
| Emergency | Call 999 in a medical or mental-health emergency. | Do not wait for Accurx or routine GP contact if life is at risk. |
| Staff training notice | Official homepage notes practice closure from 1:30pm on Wednesday 22 July 2026 for essential staff training. | Check current news before travelling around training days or bank holidays. |
Mosslands Appointments: Accurx Triage, Phone or Reception
The official appointments page says Mosslands uses Accurx for medical and administrative requests. All appointment requests are triaged the same way whether online, phone or in person.
Use Accurx for medical/admin requests
Accurx helps the practice understand your need and decide the right person, time and next step.
Urgent request timing
The official page asks that all urgent requests are made before 11am.
Same-day review, not always same-day appointment
Mosslands aims to review requests on the same working day. If your problem is not urgent, contact or an appointment may take longer.
What the response may be
You may receive advice by text, phone or email; a telephone or face-to-face appointment; a booking link; admin support; or signposting to another service.
No internet access?
Phone 0161 776 0737, attend reception, ask a family member/carer to complete the form, or ask reception to complete the form on your behalf.
Enhanced access
Evening appointments may be available Monday-Friday 6:30pm-8pm, and weekend morning appointments Saturday/Sunday 9:30am-12:30pm. Locations may include Eccles Gateway or Mosslands depending on the day.
NHS App, Patient Access and Online Forms
Mosslands separates quick website forms from account-based NHS App/Patient Access tasks. Use official links only before entering personal health information.
Website / Accurx form
Use for appointment requests, sick-note requests, test-result questions and admin requests. You do not need an account to use the website form.
NHS account / NHS App
Use for repeat prescriptions, test results, GP health record access, checking/cancelling appointments and vaccination records where enabled.
Patient Access
Patient Access can support prescriptions, test results, record access and appointment checks/cancellations. First setup may require photo ID and surgery-issued username/password.
Repeat Prescriptions: Mosslands Rules That Matter
The prescription page is very clear: Mosslands does not take repeat prescription requests over the phone or email. Use account/form routes and allow time.
| Route | Official detail | What to prepare |
|---|---|---|
| NHS account / NHS App | Shows repeat medicines and dosages so you can choose what you need. | NHS login, medicine name, strength, dose and nominated pharmacy. |
| Patient Access | Listed as a GP online system route for repeat prescriptions. | Patient Access login details. |
| Accurx | Official homepage says prescription requests should use the Accurx link under Prescriptions and select “I have an admin or routine care request.” | Patient details, medication item, strength, quantity and nominated pharmacy. |
| Phone / email | Official prescription page says Mosslands does not take repeat prescription requests over the phone or email. | Use NHS App, Patient Access or Accurx instead. |
| Collection time | You can usually collect your prescription 3 working days after ordering. | Order before weekends, training closures, bank holidays or running out. |
| Medication review | The practice may ask patients with repeats to attend regular review and will be in touch when needed. | Do not ignore review messages, as they may affect repeat medication. |
| Old medicines | Take old medicines to the pharmacy you got them from or bring them to surgery; do not bin or flush them. | Use pharmacy safe disposal. |
Pharmacy First and Local Pharmacy Help
The appointments page mentions Pharmacy First for seven common conditions where pharmacists may be able to supply prescription-only medicines, including antibiotics or antivirals where clinically appropriate.
Seven common conditions
Sinusitis, sore throat, earache, infected insect bite, impetigo, shingles and uncomplicated urinary tract infections in women are listed.
Medicine questions
Local pharmacists can answer questions about prescribed and over-the-counter medicines and minor illness advice.
Late/weekend access
Many pharmacies open late or at weekends and usually do not need an appointment. Use NHS pharmacy finder to confirm live hours.
Test Results: NHS App, Patient Access, Phone or Text
Practice contacts you if action needed
If results show more tests or treatment are needed, Mosslands says they will contact you.
After doctor review
Once reviewed, results can be viewed in NHS account/NHS App, Patient Access, by phone, or by text message if consented and applicable.
Questions about results
If you want to discuss results, fill out the test-results request form and someone will be in touch.
Sick / Fit Notes
| Situation | Official route | What to prepare |
|---|---|---|
| Off sick more than 7 days | Use the sick-note request form. | First date you were not at work, total number of days or ongoing status, illness details and why you need a fit note. |
| Off sick 7 days or less | Employer should not ask for GP medical evidence. Use self-certification. | Fill in your employer’s self-certification form when you return to work. |
| Need help completing form | The online-form guidance says registered patients can also phone Irlam or Longfield Lodge on 0161 776 0737. | Have patient details ready: name, date of birth, sex, postcode, email and phone. |
Register with Mosslands Medical Practice
The official homepage says Mosslands is currently accepting new NHS patients. NHS profile also says The Mosslands Medical Practice is accepting new patients.
New-patient status
Official homepage and NHS profile state that new NHS patients are currently being accepted.
Catchment first
Use the practice registration page and NHS GP registration tools to check if your address fits the practice area.
Named GP
The registration page states your named GP has overall responsibility for your care, but having a named GP does not prevent you seeing another doctor in the practice.
Accessibility and Parking
Access
Official contact page lists disabled WC, step-free access and wheelchair access.
Parking
Official contact page lists car parking.
Before travelling
Phone the practice if you need mobility help, interpreter support, communication adjustment or confirmation of the correct site.
Feedback and Complaints
The official complaints page says most problems can often be resolved quickly with the person concerned, but formal complaints should be made in writing as soon as possible.
Feedback
The practice welcomes comments and uses feedback to improve services.
Formal complaint timing
The normal period for making a complaint is 12 months from the event or from when the issue came to the complainant’s notice.
Complaint contact
Complaints can be sent to Cat Lynch at Mosslands Medical Practice, Irlam, Manchester, M44 5LH, or via M.MP@NHS.NET marked FAO Cat Lynch.
CQC Rating and Regulated Service Context
Overall rating
CQC lists The Mosslands Medical Practice as Overall: Good.
Core ratings
CQC lists Safe, Effective, Caring, Responsive and Well-led as Good.
Latest review
CQC says it reviewed information and data on 6 July 2023 and found no evidence needing reassessment at that stage.
Mosslands Route Planner
Choose your task and get a practical next step. This runs in your browser only and does not send information anywhere.
Select your task above.
Copy-and-Use Scripts
Urgent Accurx / phone script
I am registered with Mosslands Medical Practice. My main problem is ______. It started ______. It is worse today because ______. I take ______. I can take a call at ______. Please advise whether this should be GP, nurse, pharmacist, NHS 111 or emergency care.Routine admin request
I need help with ______. This is not an emergency. My preferred contact method is ______. I am usually seen at Irlam / Longfield Lodge. My phone number is ______.Prescription request checklist
Name: ______. Date of birth: ______. Medicine: ______. Strength: ______. Quantity: ______. Nominated pharmacy: ______. I understand repeat requests are not taken by phone or email.Test-result request
I had a ______ test on ______. I am asking whether the doctor has reviewed it and whether there is a comment, action or follow-up for me.Map: Mosslands Medical Practice Irlam
Use this map for the main listed NHS/CQC site: Irlam Medical Centre, MacDonald Road, Irlam, Manchester, M44 5LH. Confirm your appointment site before travelling.
Official Resources
Use these after reading the relevant section above. This guide explains the detail first; the official link is for action or verification.
Related MedicalGroupUK Guides
Verified related guides for comparing NHS GP appointment, prescription and online-access workflows.
Mosslands Medical Practice FAQs
Where is Mosslands Medical Practice?
Mosslands Medical Practice lists Irlam Medical Centre at MacDonald Road, Irlam, Manchester, M44 5LH, and Longfield Lodge Surgery at Liverpool Road, Cadishead, Manchester, M44 5DX.
What is Mosslands Medical Practice’s phone number?
The official contact page lists reception for Irlam Medical Centre and Longfield Lodge Surgery as 0161 776 0737.
What are Irlam Medical Centre opening hours?
Irlam Medical Centre is listed as open Monday to Friday, 8am to 6:30pm, with Saturday and Sunday closed.
What are Longfield Lodge Surgery opening hours?
Longfield Lodge is listed as Monday 8:30am-12:30pm, Tuesday 7:30am-2pm, Wednesday 8:30am-12:30pm, Thursday 7:30am-midday, Friday 8:30am-12:30pm, with Saturday and Sunday closed.
What should I do when Mosslands is closed?
Use NHS 111 online or call 111 for urgent non-emergency help. Call 111 for a child under 5. Call 999 in a medical or mental-health emergency.
How do I request an appointment?
Use Accurx online, phone 0161 776 0737, attend reception, ask a family member/carer to complete the form, or ask reception to complete the form on your behalf.
What is Accurx at Mosslands?
Accurx is the online triage system used for medical and administrative requests. The clinical team reviews requests and decides the next step.
When should urgent requests be made?
The official appointments page asks that all urgent requests are made before 11am.
Does same-day review mean same-day appointment?
No. Mosslands aims to review requests on the same working day, but non-urgent problems may take longer for contact or appointment arrangement.
How might Mosslands respond to an appointment request?
The practice may offer advice by text, phone or email, a telephone or face-to-face appointment, a booking link, administrative help, or signposting to another service.
Does Mosslands offer enhanced access appointments?
The appointments page says evening appointments may be available Monday to Friday 6:30pm-8pm and Saturday/Sunday 9:30am-12:30pm. Locations may vary between Eccles Gateway and Mosslands.
How do I cancel an appointment?
Cancel through NHS account/NHS App, Patient Access, or by phoning Irlam Medical Centre or Longfield Lodge Surgery on 0161 776 0737 during opening times.
How do I order repeat prescriptions?
Use NHS account/NHS App, Patient Access, or Accurx. The homepage says prescription requests should use the Accurx link under Prescriptions and select “I have an admin or routine care request.”
Can I order repeat prescriptions by phone or email?
No. The official prescription page says repeat prescription requests are not taken over the phone or email.
How long do Mosslands repeat prescriptions take?
The official prescription page says you can usually collect your prescription 3 working days after ordering.
How do I change my nominated pharmacy?
You can change your nominated pharmacy through the app or website where you order repeats, via Accurx, or at any pharmacy that accepts repeat prescriptions.
What should I do with old medicines?
Take old medicines to the pharmacy you got them from or bring them to the surgery. Do not put them in your household bin or flush them down the toilet.
How do I get test results?
After doctor review, results can be viewed in NHS account/NHS App, Patient Access, by phone, or by text message if you have consented and it is applicable.
Will Mosslands contact me about abnormal results?
The test-results page says if your results show you need more tests or treatment, the practice will contact you.
How do I ask a question about my results?
Fill out the test results request form and someone will be in touch.
How do I request a sick note?
If you have been off sick for more than 7 days, use the sick-note request form. The form asks for the first date off work, total days or ongoing status, and illness details.
Do I need a sick note for 7 days or less?
No. The official sick-note page says if you are off work sick for 7 days or less, your employer should not ask for medical evidence and can ask you to self-certify.
Is Mosslands accepting new patients?
The official homepage says Mosslands is currently accepting new NHS patients, and the NHS profile also says the surgery is currently accepting new patients.
Will I have a named GP?
The registration page says your named GP has overall responsibility for your care and support, but having a named GP does not prevent you seeing any other doctor in the practice.
Does Mosslands have disabled access?
The official contact page lists disabled WC, step-free access and wheelchair access.
Does Mosslands have parking?
The official contact page lists car parking.
How do I complain to Mosslands Medical Practice?
Complaints can be sent to Cat Lynch at Mosslands Medical Practice, Irlam, Manchester, M44 5LH, or via M.MP@NHS.NET marked FAO Cat Lynch.
What is Mosslands Medical Practice’s CQC rating?
CQC lists The Mosslands Medical Practice as Overall: Good, with Safe, Effective, Caring, Responsive and Well-led all rated Good.
Is this the official Mosslands Medical Practice website?
No. This is an independent MedicalGroupUK.org guide. Use the official Mosslands, NHS and CQC links for live forms, current notices and regulated details.