Linkway Medical Practice West Bromwich
Linkway Medical Practice is based at the Lyng Centre for Health and Social Care in West Bromwich. Patients looking for the surgery usually need one of a few practical things: the correct phone number, an appointment route, an online request, a repeat prescription, test results or new-patient registration.
This independent guide organises those routes using the practice’s own information together with current NHS and CQC records.
What Do You Need from Linkway Medical Practice?
Start with the task rather than searching through every practice page. Each option below explains what to prepare and where the official route leads.
Medical problem or appointment
The practice provides telephone access, online appointment functions and a Patient Triage service for non-urgent medical or administrative requests.
Repeat prescription
Linkway lists online repeat-prescription ordering through its online services. The NHS App can also support repeat-prescription requests where your GP account enables it.
Blood-test result
The practice says blood-test results can be viewed online and advises allowing about 10 days after the test before expecting the result to be available.
Register as a new patient
The NHS profile currently says Linkway is accepting new patients. Registration depends on whether you live within the practice area.
Manage care for someone else
The practice provides proxy access for eligible parents, guardians, carers and adults managing another person’s online GP services.
Complaint or feedback
Linkway asks patients to contact reception if they want to make a complaint to the practice manager. A feedback form is also available at reception.
Linkway Medical Practice Address and Phone Number
Linkway is inside the Lyng Centre for Health and Social Care. Several healthcare services operate around the same location, so use the practice name as well as the full address when checking directions.
Linkway Medical Practice Opening Times
Opening arrangements are time-sensitive, particularly where extended-access sessions, bank holidays or special clinics are involved. For that reason, this guide does not reproduce an old directory timetable as though it were guaranteed to be current.
Practice website
Use Linkway’s own opening-times section for the practice’s latest published arrangements.
NHS profile
The NHS Find a GP profile provides current surgery information and may show whether the practice is open or closed when you check it.
Travelling today?
If timing matters, phone 0121 553 4000 before setting out.
How to Request an Appointment
Linkway offers several routes rather than one single booking method. Which route works best depends on whether you need a routine appointment, have a non-urgent medical query or cannot use digital services.
Decide whether your request is urgent
Do not send urgent or emergency problems through Patient Triage. Use the practice’s urgent instructions, NHS 111 or 999 as appropriate.
For a non-urgent request, check Patient Triage
The practice’s online-services page says Patient Triage is available for a limited period in the morning for non-urgent medical and administrative requests.
Describe one main issue clearly
The practice asks patients using its online form to provide specific, concise information. Include the main concern, relevant timing and how the team can contact you.
Use the telephone if digital access is difficult
Linkway specifically says people who do not have internet access or who find a computer or smartphone difficult can still call reception.
Linkway Online Services, SystmOnline and NHS App
Linkway’s official online-services page currently lists several digital functions. Availability can depend on the access level attached to your GP account.
Appointments
The practice lists online appointment booking and cancellation among its online facilities.
Repeat prescriptions
Repeat medication can be requested through the practice’s online service where your account is enabled.
Record access
The practice also lists online access to summary record information.
Using the NHS App
The NHS App can support GP account functions such as requesting repeat prescriptions, checking test results, viewing messages and managing appointments where the relevant service is enabled. The practice’s own site also directs patients to the NHS App.
Open official NHS App guidanceRepeat Prescriptions
Linkway’s online-services page confirms that patients can order repeat prescriptions through its GP online service. The NHS App is another useful route when repeat-prescription access is enabled on your account.
Before submitting
- Check the medicine name and strength.
- Check which items are actually due.
- Confirm your nominated pharmacy if relevant.
- Do not wait until you have no medication left.
If the medicine is not listed
A medicine may not appear as a normal repeat item if it needs review or was prescribed as a one-off. Contact the practice rather than repeatedly resubmitting the same request.
How to Check Test Results
Linkway’s test-results page gives unusually clear guidance for blood tests: it says to allow about 10 days after the test to make sure the result has reached the practice.
Allow enough time for a blood-test result
The practice advises waiting about 10 days following a blood test.
Check online if you have access
Linkway directs patients with SystmOnline login details to view blood-test results online.
If you cannot access the result
The official page says you can contact the practice through its Accurx route or by telephone on 0121 553 4000.
Register with Linkway Medical Practice
The current NHS profile says Linkway Medical Practice is accepting new patients. The practice itself says registration is available for people who live within its practice area.
Check whether your address is in the practice area
Linkway provides a practice-area map. If you are unsure, the practice specifically suggests phoning 0121 553 4000 from about 11:30am onwards, when the line may be less busy.
Choose online or paper registration
The practice links to the NHS online registration form. It also offers a reception route using a GMS1 registration form and health questionnaire.
Provide your health information
Have your previous GP details and current repeat medicines available so the new practice can build an accurate record.
Follow any new-patient health-check instructions
Linkway says the registration process includes a healthcare-team health check to review relevant tests and repeat medication information.
Proxy Access for a Child, Relative or Person You Care For
Linkway provides proxy access for people who need to manage another patient’s online GP account. Depending on the access granted, this can include appointments, medication requests and medical-record information.
Children
The practice explains that people with parental responsibility may be able to obtain proxy access to a child’s record, but this remains a practice-level decision and circumstances differ.
Another adult
Linkway says the person requesting proxy access must be registered for online access at the practice where the patient they are acting for is registered.
Clinics and Services Listed by Linkway
Linkway’s practice website lists the following clinic areas. Clinic schedules and eligibility can change, so contact the surgery or check the current service page before assuming that a particular session is available.
| Service area | What the practice website says | Useful next step |
|---|---|---|
| Antenatal care | Community midwife-supported antenatal care is listed after pregnancy confirmation and referral. | Ask the practice about the current maternity route. |
| Child health | Developmental checks and child immunisation services are listed. | Check recall or appointment arrangements with reception. |
| Diabetes | The practice lists regular diabetic reviews through its specialist nursing service. | Ask when your next review is due. |
| Asthma / COPD | Regular review clinics are listed for asthma and COPD management. | Tell reception if symptoms are not well controlled rather than waiting for a routine recall. |
| Family planning | Contraception and family-planning advice are listed among practice services. | Ask which clinician or service currently handles your request. |
| Minor surgery | The practice website lists minor-surgery procedures following clinician referral. | Discuss the problem with the practice first rather than attempting to book the procedure directly. |
| Smoking cessation | Support to stop smoking is listed. | Ask reception about the current local support route. |
How to Make a Complaint or Give Feedback
Linkway says feedback forms are available at reception. If you have a complaint, the practice asks you to tell reception that you want the matter reported to the practice manager and to leave suitable contact details.
Write down the facts first
- What happened.
- Relevant date or appointment.
- Which service was involved.
- What outcome you are asking for.
Keep clinical and complaint routes separate
A complaint process is not an urgent medical-care route. If you still need clinical help, arrange that separately while the complaint is being reviewed.
Linkway Medical Practice CQC Rating
The Care Quality Commission currently displays an overall rating of Good for Linkway Medical Practice. Its latest assessment report was published on 24 July 2026, and CQC also displays Good ratings across the five key questions shown on the practice profile.
Safe
CQC currently shows Good.
Caring
CQC currently shows Good.
Well-led
CQC currently shows Good.
If Linkway Medical Practice Is Closed
Use 999 for a life-threatening emergency or a situation needing immediate emergency care.
Use NHS 111 online or phone 111 when you need urgent medical help but it is not a 999 emergency.
Use Linkway’s normal online, telephone or reception route when the practice reopens.
NHS 111 online can direct people in England to an appropriate service based on their answers. It is not a replacement for 999 in an emergency.
Open NHS 111 onlineWhich Contact Route Fits Your Task?
This simple browser tool does not diagnose symptoms or send personal information anywhere. It only points to the administrative route described in this article.
The relevant route will appear here.
Map to Linkway Medical Practice West Bromwich
The verified NHS and CQC address is Lyng Centre for Health and Social Care, Frank Fisher Way, West Bromwich, West Midlands, B70 7AW. The map below is provided as a directions aid and is not an official practice map.
Official Linkway, NHS and CQC Resources
These are the best places to confirm live information or complete an action. MedicalGroupUK.org does not process GP appointments, prescriptions, registrations or complaints.
Linkway Medical Practice West Bromwich FAQs
Where is Linkway Medical Practice?
Linkway Medical Practice is at Lyng Centre for Health and Social Care, Frank Fisher Way, West Bromwich, West Midlands, B70 7AW.
What is the Linkway Medical Practice phone number?
The main practice telephone number published by the practice, NHS and CQC is 0121 553 4000.
Is Linkway Medical Practice accepting new patients?
The current NHS Find a GP profile says the surgery is accepting new patients. Linkway says registration is for people living within its practice area, so check your address before applying.
How do I register with Linkway Medical Practice?
You can use the NHS online registration route linked from Linkway’s website, or complete the practice’s registration form and health questionnaire through reception. If you are unsure whether your address is in the practice area, contact the surgery.
Does Linkway Medical Practice have online appointments?
Yes. Its online-services page lists appointment booking and cancellation, and it also provides Patient Triage for non-urgent medical or administrative requests during a limited morning period.
Can I order repeat prescriptions online?
Yes. Linkway lists repeat-prescription ordering among its online services. NHS App repeat-prescription functions may also be available through your GP account.
How do I check a blood-test result?
Linkway says blood-test results can be viewed using SystmOnline and advises allowing about 10 days after the test. If you cannot access the result online, its page provides Accurx and telephone contact routes.
Can I access another person’s Linkway GP account?
Eligible patients can apply for proxy access. Depending on the permission granted, proxy access can support appointment management, medication requests and access to medical-record information.
What is Linkway Medical Practice’s CQC rating?
CQC currently displays an overall rating of Good. Its latest assessment report was published on 24 July 2026. Check the live CQC profile because regulator information can change.
What should I do if Linkway Medical Practice is closed?
Use NHS 111 online or call 111 if you need urgent medical help that is not a life-threatening emergency. Call 999 for a life-threatening emergency.