Horton Park Care Pathway
If you searched for Horton Park Medical Practice, the useful answer is not just the address. You need to know whether to use SystmConnect, phone, reception, NHS App/SystmOnline, the prescription slip, home visit request, enhanced access, NHS 111 or 999.
This guide turns the official public details into a patient-first route map, so users understand what to do before clicking an official form.
About Horton Park Medical Practice
Horton Park Medical Practice is an NHS GP practice in Bradford. The official website gives practical routes for appointment requests, SystmConnect, repeat prescriptions, fit notes, test results, registration, clinics, online records, chaperones, accessibility and out-of-hours care.
Official GP practice
The practice website lists Horton Park Medical Practice and New Hey Surgery contact details under the same contact page.
CQC rating
CQC lists Horton Park Medical Practice with an overall rating of Good.
Best user route
Start with your task: appointment, prescription, result, fit note, home visit, registration, record access, clinic or urgent help.
What Do You Need from Horton Park Medical Practice Today?
Use this first. It keeps the official details inside the article and sends users to official links only when they are ready to act.
Routine appointment
- Use appointment request form Monday-Friday 8am-6pm.
- Practice response target: within 48 hours during opening times.
- Phone or visit Care Navigator if online is not suitable.
Urgent today
- Use urgent request form Monday-Friday 8am-6pm.
- Practice response target: within 6 hours during opening times.
- Phone or visit surgery if needed.
Repeat prescription
- Order online through Airmid or NHS App after access setup.
- Drop written request or repeat slip at surgery.
- Allow at least 2 working days.
Test results
- Practice contacts you if more tests/treatment are needed.
- View in NHS account after doctor review.
- Or phone after 11am.
Fit note
- 7 days or less: self-certify.
- More than 7 days: request via SystmConnect.
- Additional fit note may not need a doctor review.
Closed or emergency?
- Closed after 6pm/weekend: NHS 111.
- Chest pain or severe shortness of breath: 999.
- Mental health crisis: First Response listed in Useful Contacts.
Horton Park and New Hey: Sites, Phone Numbers and Hours
The official contact page shows Horton Park Medical Practice and New Hey Surgery. Check which site your appointment, form or message refers to before travelling.
| Site | Official address | Phone | Opening pattern |
|---|---|---|---|
| Horton Park Medical Practice | 99 Horton Park Avenue, Bradford, West Yorkshire, BD7 3EG | 01274 087646 | Mon-Fri 8:00am-6:30pm; Sat/Sun closed. |
| New Hey Surgery | 2 Brompton Road, Bradford, West Yorkshire, BD4 7JD | 01274 723953 | Mon/Tue 8:15am-12:00pm and 2:00pm-5:30pm; Wed/Thu/Fri 8:15am-12:00pm; Sat/Sun closed. |
| Out of hours | When closed after 6pm and weekends | 111 | NHS 111 / out-of-hours route, not for life-threatening emergencies. |
SystmConnect: Horton Park Total Triage Explained
SystmConnect is central to Horton Park’s access model. It is not just an appointment button; the official page says it handles medical, administrative and prescription enquiries through a secure online process.
What it handles
Medical, administrative and prescription enquiries can be submitted directly to the practice.
Login optional
No login details are needed, but NHS App or SystmOnline login can pre-populate some information.
Phone support remains
Patients unable to use online services can contact the surgery by telephone or in person. Care navigation can complete the form, but this does not make the appointment sooner.
Appointments: Routine, Urgent, Cancellation and Preferences
Horton Park’s appointment page gives separate rules for routine appointments, urgent same-day requests, cancellations, consultation formats and access needs.
| Appointment need | Official route | Timing / detail |
|---|---|---|
| Routine appointment in next 7 days | Appointment request form, phone 01274 087646, or visit Care Navigator. | Mon-Fri 8am-6pm; response within 48 hours during opening times. |
| Urgent appointment for today | Urgent appointment request form, phone, or visit the surgery. | Mon-Fri 8am-6pm; response within 6 hours during opening times. |
| Screening test or vaccination | NHS account through NHS website or NHS App. | Use where eligible and available. |
| Consultation format | Phone, face-to-face, text or email may be offered. | Tell the practice your access/communication preferences. |
| Cancel appointment | NHS account, SystmConnect, phone, website form, or reply CANCEL to reminder text if more than 24 hours away. | Reply only CANCEL when using the text route. |
| Interpreter / access need | Tell the practice when requesting help. | Include preferred clinician, consultation format, interpreter need or communication support. |
Enhanced Access: Evening and Weekend Appointments
The official appointment page says enhanced access offers evening and weekend appointments, but you must contact the surgery to book.
Monday-Friday
6:30pm-9:30pm at The Ridge Medical Centre, Cousen Road, BD7 3JX.
Saturday
9am-5pm at Picton Medical Centre, Westbourne Green, BD8 8RA.
Sunday
10am-1pm at Picton Medical Centre. Services include GP appointments, blood tests, blood pressure, cervical screening, mental health support and physiotherapy.
Home Visits and Chaperones
Housebound patients
The practice says if you are housebound and need an appointment, they will do a home visit.
Request by 10am
Phone as soon as possible from 8am. Requests should be made by 10am so the doctor has time to triage.
Chaperone
The practice says intimate examinations are carried out with consent, and a chaperone will be offered. You can request one when booking or at the surgery.
Repeat Prescriptions: Online, In Person, Post and Pharmacy
The prescription page gives practical routes and timing. Do not leave repeat medicine until the final day.
| Route | Official detail | Patient tip |
|---|---|---|
| Online | Use Airmid app or NHS App after registering for access. | Easiest route if your online access is active. |
| In person | Drop written request or repeat medication slip at the surgery; tick required items. | If no slip, Care Navigators can print one. |
| By post | Send repeat slip by post; include stamped self-addressed envelope if you want it posted back. | Practice warns this can take longer due to postal service. |
| Processing time | Allow at least 2 working days for repeat prescription processing and issue. | Order before weekends, bank holidays and travel. |
| Pharmacy help | Pharmacists may assess and treat suitable minor illness and prescribe medicines if needed. | Use pharmacy first where appropriate; pharmacist may refer onward if more serious. |
Pharmacy First: What the Practice Says
Horton Park’s prescription page explains that many pharmacies can help with minor illnesses and may prescribe treatment if suitable.
Conditions listed
The page lists aches and pains, minor cuts/grazes, colds, flu, cough, congestion, fever, ear wax, conjunctivitis, hay fever, rashes, skin problems, stomach ache, constipation, diarrhoea and indigestion.
Private consultation
The pharmacist consultation is described as confidential and in a private place.
Referral if needed
If the problem is more severe or not suitable for pharmacy treatment, the pharmacist may refer you to another health service.
Test Results: When the Practice Contacts You
If action is needed
If results show that you need more tests or treatment, the practice says it will contact you.
After doctor review
Once reviewed by a doctor, you can view results in your NHS account through the NHS website or NHS App.
Phone after 11am
You can phone 01274 087646, Monday-Friday after 11am. Results may also be sent by text if you have consented and it applies.
Sick Notes / Fit Notes
| Situation | Official rule | Action |
|---|---|---|
| Ill for 7 days or less | You do not need to see a doctor. | Complete self-certification yourself. |
| Ill for more than 7 days | You need a doctor’s certificate / Fitness to Work certificate. | Complete a request via SystmConnect; the practice will arrange phone or face-to-face GP review. |
| Already seen for same illness | Certificate will be sent within a week. | Use SystmConnect if needed. |
| Additional fit note | Doctor may not need to see you again. | Submit SystmConnect request; practice will tell you when to collect or arrange appointment. |
| Backdating | The practice says sick notes can be backdated to the required date. | State the date clearly in the request. |
Register with Horton Park Medical Practice
The NHS profile says Horton Park Medical Practice is currently accepting new patients. The official registration page says new patients are welcomed if they live within the practice area.
Boundary rule
The practice says it will only register patients who live within the practice area.
Online registration
Use the NHS Register with a GP surgery service for organisation code B83035.
If no internet
Attend the surgery in person. Bring NHS number if you have it, plus proof of identification and proof of address.
Processing time
The practice says new registrations usually take 2 days to process.
Examples of proof
ID examples: passport or driving licence. Address examples: bank statement or utility bill.
Unsure?
Contact reception for further information if you are unsure about the boundary or documents.
Online Records, NHS App and SystmOnline
The practice says health records include conditions, allergies, medicines, letters, test results and appointment notes. Access depends on the level of online record access you have.
Access routes
You can use your NHS account through NHS website/NHS App or SystmOnline to access your health record.
Full record access
You need to ask the surgery for full access, otherwise you may only see medicines and allergies.
Request time
Come to the surgery with ID and ask reception for the correct form. The practice says requests can take up to 28 days.
Clinics and Services Listed by Horton Park
The clinics page provides useful details that many thin articles miss.
| Clinic / service | Official detail | User route |
|---|---|---|
| Baby immunisation | By appointment only; children receive appointment by telephone or post; normal nurse appointment can also be booked for baby injections. | Wait for contact or book nurse appointment if appropriate. |
| Diabetic clinic | At-risk people screened; doctors, nurses and healthcare assistants support Type 1 and Type 2 diabetes. May be telephone review. | Watch for text/letter or ask practice if review is due. |
| Complex diabetes | Dr Harrison and Dr Ishfaq run specialist service for more complex insulin-dependent diabetics. | For Horton Park patients and patients of other local practices. |
| Healthy Heart & Asthma | Specialist clinics at surgery; text or letter sent for appointment; may be telephone review. | Nurses can help with inhaler technique. |
| Women’s health | Dr Bayliss supports contraception including pills, patches, injections, emergency pills, implant and coil fitting. | Use appointment route for women’s health clinic access. |
| Maternity / antenatal | Positive home pregnancy test can self-refer to midwife online; midwife runs Wednesday afternoon antenatal clinics at Horton Park Surgery. | No GP appointment needed just to start maternity referral. |
| Minor surgery | Dr Clarke and Dr Ishfaq perform joint injections to shoulders, knees, elbows and fingers. | Ask if suitable after clinical assessment. |
| First Contact Physiotherapist | Care Navigators can refer to physiotherapist without seeing a GP. | Useful for suitable muscle/joint problems. |
| Dental problems | Teeth, gum and jaw problems should be dealt with by a dentist; urgent dental pain/swelling route is 111. | Do not use GP appointment for routine dental problems. |
Five Parks Primary Care Network
Horton Park says it is part of Five Parks Primary Care Network with The Ridge, Horton Bank Top, Horton Park, Parklands, and Wibsey & Queensbury practices. The PCN shares some wider clinical staff and services while each practice keeps its own identity.
Shared services
The PCN describes joint flu/Covid booster campaigns and shared clinical resources.
Social prescribers
The PCN says it employs a team of 5 social prescribers supporting patients.
Pharmacists and physio
The PCN mentions first contact physiotherapists and network pharmacists supporting prescription tasks, medication reviews and greener prescribing.
Accessibility, BSL and Sample Deadline
Wheelchair access
The practice says it makes every effort to make the surgery accessible, with access through the main door and a wheelchair available for use in surgery.
Hearing support
If you have hearing difficulty, the practice can add an alert and collect you personally from the waiting room. A portable induction loop is also available.
BSL interpreter
The homepage links to BSL interpreter support through InterpretersLive.
Sample deadline
The homepage says all samples should be handed in at reception no later than 4pm, Monday to Friday.
Chaperone
You can request a chaperone when making the appointment or when you arrive.
Privacy
Use official NHS/practice links before entering health information, especially for SystmConnect, records and prescription requests.
Horton Park Route Planner
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Select your task above.
Copy-and-Use Scripts
SystmConnect request
I am registered with Horton Park Medical Practice. My main problem is ______. It started ______. It is getting better/worse. I take ______. I am worried because ______. I can take a call at ______.Home visit call
I am housebound and need a home visit because ______. Symptoms started ______. Best callback number is ______. I am calling before 10am so the request can be triaged.Prescription request
Medicine name: ______. Dose: ______. Items required: ______. I have ______ days left. My preferred pharmacy is ______.Test result query
I had a ______ test on ______. I am checking whether it has been reviewed and whether there is a message for me. My best callback number is ______.Safety, Privacy and Medical Disclaimer
Map: Horton Park Medical Practice
Use this map for 99 Horton Park Avenue, Bradford, West Yorkshire, BD7 3EG. Check your appointment site before travelling because the contact page also lists New Hey Surgery.
Official Resources
Use these official links after reading the relevant section above. This guide explains the details first; the link is for action.
Related MedicalGroupUK Guides
These internal links help users compare GP appointment and prescription routes. Always verify medical facts on each official surgery website.
Horton Park Medical Practice FAQs
What is Horton Park Medical Practice?
Horton Park Medical Practice is an NHS GP practice in Bradford. Its official website provides appointment, prescription, registration, clinic, test result, fit note and online record information.
Where is Horton Park Medical Practice?
The official contact page lists 99 Horton Park Avenue, Bradford, West Yorkshire, BD7 3EG.
What is the Horton Park Medical Practice phone number?
The official phone number for Horton Park Medical Practice is 01274 087646.
What are Horton Park Medical Practice opening hours?
The official contact page lists Monday to Friday 8:00am to 6:30pm, with Saturday and Sunday closed.
Is New Hey Surgery connected with Horton Park Medical Practice?
The official contact page lists New Hey Surgery on the same page, at 2 Brompton Road, Bradford, BD4 7JD, with telephone 01274 723953.
How do I request a routine appointment?
Use the appointment request form Monday to Friday 8am to 6pm, phone 01274 087646, visit the surgery and speak with a Care Navigator, or use your NHS account for eligible screening tests or vaccinations.
How quickly does the practice respond to routine appointment requests?
The official appointment page says routine requests receive a response within 48 hours during opening times.
How do I request an urgent appointment for today?
Use the urgent appointment request form Monday to Friday 8am to 6pm, phone 01274 087646, or visit the surgery and speak with a Care Navigator.
How quickly does the practice respond to urgent appointment requests?
The appointment page says urgent same-day requests receive a response within 6 hours during opening times.
What is SystmConnect?
SystmConnect is the practice’s online total triage system for medical, administrative and prescription enquiries. Requests are reviewed by the clinical and administrative team.
Do I need login details for SystmConnect?
No login is required, but you can use NHS App or SystmOnline login to pre-populate some information.
Can the practice complete SystmConnect for me if I cannot use online services?
Yes. The practice says phone lines remain available and Care Navigators can complete the form on your behalf, but this will not make the request faster.
How do I cancel an appointment?
You can cancel using your NHS account, SystmConnect, phone, website form, or by replying CANCEL to your appointment text if the appointment is more than 24 hours away.
Does Horton Park offer evening and weekend appointments?
The official appointment page lists enhanced access appointments Monday-Friday 6:30pm-9:30pm at The Ridge Medical Centre, and Saturday/Sunday sessions at Picton Medical Centre.
How do I request a home visit?
If you are housebound and need an appointment, phone the practice as soon as possible from 8am. Requests should be made by 10am so the doctor has time to triage.
How do I order repeat prescriptions?
You can order online using Airmid or NHS App after registration, drop a written request or repeat slip at the surgery, or send the repeat slip by post.
How long do repeat prescriptions take?
The prescription page says to allow at least 2 working days for the practice to process and issue repeat prescriptions.
Can a pharmacist help instead of a GP?
Yes. The practice’s prescription page explains that pharmacists can assess suitable minor illnesses and may prescribe medication or refer you onward if needed.
How do I get test results?
If results show more tests or treatment are needed, the practice will contact you. After doctor review, you can view results in your NHS account or phone 01274 087646 after 11am, Monday to Friday.
How do I request a fit note?
If ill for 7 days or less, self-certify. If ill for more than 7 days, request a fit note through SystmConnect. The practice may arrange phone or face-to-face GP review.
How do I register with Horton Park Medical Practice?
Register online through the NHS registration service for B83035, or attend the surgery in person if you do not have internet access.
How long does new patient registration take?
The official registration page says it usually takes 2 days to process new registrations.
What do I need for in-person registration?
If you register in person, bring your NHS number if you have it, proof of identification such as passport or driving licence, and proof of address such as a bank statement or utility bill.
Can I access my full GP record online?
You can use NHS account or SystmOnline. For full record access, the practice says to come to surgery with ID, speak to reception and complete the correct form. Requests can take up to 28 days.
What clinics are listed by Horton Park?
The clinics page lists baby immunisation, diabetic clinic, healthy heart and asthma clinics, women’s health clinics, antenatal clinics, minor surgery, first contact physiotherapist and dental guidance.
Does Horton Park support women’s health?
Yes. The clinics page says Dr Bayliss holds women’s health clinics supporting contraception including pills, patches, injections, emergency pills, implant and coil fitting.
What should pregnant patients do?
The clinics page says if you have a positive home pregnancy test, you no longer need a doctor appointment to start; you can self-refer online to the midwife team.
What is Horton Park Medical Practice CQC rating?
CQC lists Horton Park Medical Practice with an overall rating of Good.
Is this the official Horton Park Medical Practice website?
No. This is an independent MedicalGroupUK.org guide. Use the official practice, NHS and CQC links for live forms, current notices and regulated source information.