East Leicester Medical Practice: NHS GP Surgery, Appointments and Hours
East Leicester Medical Practice is an NHS GP surgery based at Uppingham Road Health Centre, 131 Uppingham Road, Leicester, LE5 4BP. It provides GP appointments, nursing services, long-term condition reviews, vaccinations and other primary care services.
The practice uses an online Patient Triage Form for medical and administrative requests. If you cannot use the online form, reception can complete a request on your behalf. The practice also offers additional appointments through its local Primary Care Network.
How to Book a GP Appointment at East Leicester Medical Practice
The practice says the fastest way to contact a clinician is through its online Patient Triage Form. The form accepts requests about medical problems and administrative matters.
Open the official appointment page
Visit East Leicester Medical Practice – Appointments. Look for the online Patient Triage Form or Accurx request link.
Choose medical or administrative help
Select the route relevant to your enquiry. Use a medical request for symptoms or clinical advice and an administrative request for non-clinical practice matters.
Explain the problem
Enter your contact details and describe what you need. For a medical request, explain the main symptoms, when they started and anything important that has changed. Include communication or access requirements where relevant.
Submit the request
Check the details before submitting. The request is reviewed through the practice’s triage system and the team determines an appropriate next step.
Follow the response
Depending on your needs, you may be offered a telephone consultation, face-to-face appointment, advice from another clinician or an alternative NHS service. Keep your telephone available for contact.
Telephone reception on 0116 366 6446. The practice says reception staff can complete the triage form on your behalf or send you a link to the form.
East Leicester Medical Practice Opening Times
The practice’s published opening schedule includes early morning access from 7:30am and later Thursday evening appointments.
| Day | Opening hours | Notes |
|---|---|---|
| Monday | 7:30am–6:30pm | Includes early morning appointment access |
| Tuesday | 7:30am–6:30pm | Normal weekday service |
| Wednesday | 7:30am–6:30pm | Normal weekday service |
| Thursday | 7:30am–8pm | Additional evening appointment access |
| Friday | 7:30am–6:30pm | Normal weekday service |
| Saturday | Closed | Network-based appointments may be available elsewhere |
| Sunday | Closed | Use NHS 111 for urgent non-emergency assistance |
Being open does not mean that walk-in GP consultations are available throughout the day. Early morning and evening appointments may require advance booking. Public holidays, staff training and temporary notices can alter the published schedule.
East Leicester Medical Practice Phone Number and Address
Uppingham Road Health Centre
East Leicester Medical PracticeUppingham Road Health Centre
131 Uppingham Road
Leicester
Leicestershire
LE5 4BP
Contact details
Main telephone:
0116 366 6446
Official practice website:
elmp.co.uk
Practice contact email:
elmp.c82063@nhs.net
For clinical requests: The online triage form or reception is the published patient route. Do not assume ordinary email is a secure or monitored channel for urgent medical requests.
How East Leicester’s Patient Triage System Works
Instead of directly allocating every caller a GP appointment, the practice reviews the patient’s request and decides which healthcare professional or service is appropriate.
Telephone assessment first
The practice says on-the-day appointments are initially offered as telephone consultations. If the clinician decides an in-person examination is necessary, a face-to-face slot is arranged.
Telephone or face-to-face
For routine appointments, patients may be offered telephone or face-to-face consultations according to availability and preference.
Video or photographs
A clinician may ask for a video consultation or photographs of a relevant concern where appropriate. Only submit clinical photographs through a route requested or approved by the practice.
Alternative healthcare options
The practice may direct patients to a community pharmacist, extended-access appointment, NHS 111 or another appropriate service if its same-day appointment capacity is full.
The practice encourages patients to use the suitable service rather than insisting that every issue must be handled by a GP.
Check the practice’s “Who do I see?” guidanceEarly Morning, Evening and Weekend GP Appointments
East Leicester Medical Practice is part of Salutem Primary Care Network, which works with other local practices to provide additional services.
Monday–Thursday mornings
Additional appointment sessions are advertised between 7:30am and 8am.
Thursday evenings
Enhanced access is offered from 6:30pm to 8pm on Thursdays.
Friday and Saturday appointments
Some additional appointments are available through network arrangements on a proportional basis. These are subject to booking and availability.
Leicester City Healthcare Hubs
Registered patients may also be offered primary care appointments at Leicester City Healthcare Hubs when a suitable appointment is not available at their own surgery.
- Contact the practice or NHS 111 about the care you need.
- Explain the problem and any relevant access requirements.
- If appropriate, NHS 111 may arrange an appointment at a local healthcare hub.
- Confirm the hub location, appointment time and travel arrangements.
- Remain registered with East Leicester Medical Practice; attending a hub does not normally transfer your registration.
Hub care information is sent back to the registered practice where appropriate so the patient record can be updated.
Read the official Leicester City Healthcare Hubs guidanceHow to Cancel an East Leicester GP Appointment
If you can no longer attend, notify the practice promptly so the appointment can be offered to another patient.
Use the Accurx administrative request route
Open the appointments page and use the Accurx Admin Query Form to explain that you need to cancel an appointment.
Alternatively, telephone reception
Call 0116 366 6446. Have the patient’s name, date of birth, appointment date and time available.
Request another appointment separately
If you need a different date or time, explain this to reception or submit a new appropriate request. Cancelling an appointment does not automatically arrange a replacement.
How to Order Repeat Prescriptions
East Leicester Medical Practice accepts repeat-prescription requests through SystmOnline, Accurx and written methods.
SystmOnline
Registered patients can use the practice’s online services to request authorised repeat medication.
First complete the online-services registration process if your account is not already active.
Accurx
The practice provides an Accurx online Patient Triage Form, which includes a route for prescription enquiries.
Use the official form rather than sending a medication request through ordinary email.
In person or by post
Patients may provide written requests in person or by post. Include enough details to identify the patient and the authorised medicines needed.
Step-by-step prescription request
Open the official prescription page
Select the ordering method
Choose SystmOnline, the Accurx request form or the practice’s written request route.
Identify the medicines required
Request only the items you currently need. If medication has changed or is not available as a repeat item, explain this through the practice’s accepted request route.
Allow processing time
The practice asks patients to allow two complete working days before collection, with extra time around weekends and public holidays.
Collect through your nominated pharmacy
If you use the Electronic Prescription Service, the prescription can be sent to your chosen pharmacy. Check the pharmacy’s own collection arrangements before travelling.
The official practice guidance says repeat prescriptions cannot be requested over the telephone. Plan ahead, especially if medication is needed before travel or public holidays.
How to Register with East Leicester Medical Practice
The practice’s current website says it is accepting new patient registrations and provides both online and paper registration routes.
Check the practice registration area
Open the official new-patient page and review the practice boundary or postcode checking information.
Choose online or paper registration
Select the practice’s NHS online registration route. If online registration is unsuitable, collect a paper form from reception.
Complete your details
Enter your name, date of birth, current address, contact information and relevant previous GP information. Follow the official form’s instructions.
Submit the application
Review the information, submit the online application or return the completed paper form. Contact reception if you need help or have questions about eligibility.
Confirm registration
Check when your registration becomes active and ask how to access repeat prescriptions, appointment requests and online services.
The practice says it may accept or retain patients who live outside its normal area if they can travel to the surgery. However, it does not provide home visits or urgent care outside its practice area. Ask reception to confirm your circumstances before relying on these arrangements.
NHS guidance does not require you to have photo ID, proof of address or an NHS number simply to register with a GP surgery. Separate identity checks may apply when setting up access to particular online services.
Clinics and Services at East Leicester Medical Practice
The practice’s published service directory includes chronic disease reviews, vaccinations, social prescribing, cervical screening, phlebotomy and several nursing procedures.
Long-term condition reviews
The practice offers reviews for conditions including diabetes, heart disease, kidney disease and high blood pressure. Its published process links routine recalls to the patient’s birthday month.
Reviews may involve measurements and checks with a healthcare assistant followed by a pharmacist medication review.
Childhood immunisations
Childhood vaccination clinics are provided by practice nursing staff. Families are usually contacted when immunisations are due and can ask reception about rearranging appointments.
Cervical screening
Eligible patients can arrange cervical screening through the practice nursing team. If you have missed an invitation or need a suitable appointment, contact reception.
Travel vaccination advice
The practice recommends contacting it six to eight weeks before travelling. Some travel vaccinations and private malaria prescriptions may be chargeable.
Social prescribing
Social prescribing can connect patients with suitable community groups and non-clinical support. The practice lists Monday social-prescribing clinics and allows patients to ask reception about self-referral.
Additional investigations
The practice lists ambulatory blood-pressure monitoring, INR testing, Helicobacter pylori testing, chlamydia testing, ear care and NHS health checks among its services.
How to request a clinic appointment
- Read the official clinics and services page.
- Identify the service that relates to your need.
- Check whether a GP referral, invitation or initial clinical assessment is required.
- Contact reception or submit the suitable Patient Triage request.
- Confirm the appointment date, location and anything you need to bring.
Some services require clinical eligibility checks or are only available at specific times. A service appearing on the directory is not a guarantee of immediate booking availability.
Blood Tests, Laboratory Samples and Test Results
Walk-in phlebotomy service
The practice’s published clinics page lists a walk-in blood-taking service Monday to Friday, approximately 8am–10am, for patients whose blood tests have already been requested by a practice clinician or hospital.
Walk-in arrangements can change. Telephone the practice to confirm whether this service is running and whether you need a blood-test request form. A walk-in blood clinic is not a general walk-in GP consultation.
How to follow up on a result
- Check whether the clinician has given you a timeframe for receiving the result.
- Review any results made available through your approved patient online account.
- If the result is missing, delayed or unclear, use the practice’s Patient Triage Form or contact reception.
- Give the test date, the type of test and where it was carried out.
- Ask for clinical follow-up if you remain unwell or do not understand the outcome.
Do not assume a result is normal simply because you have not received a message. The practice may need additional time to review information received from a hospital or laboratory.
Requesting a Home Visit
The practice asks patients requiring a home visit to telephone 0116 366 6446 before 10am where possible.
Home visits are intended for patients who are genuinely housebound or whose illness makes attending the surgery impossible. A clinician determines whether a home visit is clinically appropriate.
- Explain why the patient cannot attend the surgery.
- Provide the patient’s full name and contact details.
- Describe the main problem and its urgency.
- Confirm the address where the patient is staying.
- Follow the practice’s instructions about the visit or another suitable service.
The practice does not accept home-visit requests by email. It also states that patients living outside its normal catchment area are not eligible for its out-of-area home-visit service.
Other Common Patient Tasks
Register for online services
The practice has a separate registration process for its traditional online patient services. The published instructions ask patients to complete a form and attend with two forms of identification, one including a photograph, to obtain login credentials.
This is different from the NHS rules for registering as a GP patient.
Update contact details
Patients can use the practice’s contact-details form or telephone or attend between 10am and 6pm. The practice says identification is needed for certain changes, including telephone number or email address.
Non-NHS medical reports
Some employment medicals, insurance forms, driving medicals and private certificates are chargeable. The practice does not publish a universal fee for every request; reception can confirm costs and availability.
Patient feedback and concerns
The practice publishes information about patient feedback and the NHS “You and Your General Practice” charter. Patients who have concerns about access or care can raise them through the practice’s official channels.
East Leicester Medical Practice CQC Rating
Published overall rating: Good
The Care Quality Commission identifies the service as East Leicester Medical Practice – Dr A Farooqi and Partners, also known as East Leicester Medical Practice.
The CQC’s published inspection summary, updated on 7 October 2025, gives an overall assessment of Good. Its regulatory profile identifies the practice at Uppingham Road Health Centre.
Inspection findings and regulatory status can change, so patients should read the official assessment rather than relying on the headline rating alone.
View official CQC assessmentDirections to East Leicester Medical Practice
The surgery is based at Uppingham Road Health Centre, 131 Uppingham Road, Leicester, LE5 4BP. Check your appointment confirmation before attending, particularly if you have been booked at a Leicester healthcare hub or another network location.
If you need step-free access, communication assistance, an interpreter or help with another accessibility requirement, contact reception ahead of your appointment.
Official East Leicester and NHS Resources
These official destinations provide live forms, current notices and supporting information. The main procedures are explained throughout this guide.
East Leicester Medical Practice — 10 FAQs
1. Where is East Leicester Medical Practice located?
East Leicester Medical Practice is at Uppingham Road Health Centre, 131 Uppingham Road, Leicester, LE5 4BP.
2. What is East Leicester Medical Practice’s phone number?
The practice’s main published telephone number is 0116 366 6446. You can use this number for reception enquiries and assistance with appointment requests.
3. What time does East Leicester Medical Practice open?
The practice lists opening from 7:30am Monday to Friday. It normally closes at 6:30pm, except Thursday when the published closing time is 8pm. It is closed on Saturday and Sunday.
4. How do I book an appointment at East Leicester Medical Practice?
Open the practice appointment page and submit the online Patient Triage Form. Explain your problem and provide your contact details. If you cannot use the form, reception can assist by telephone.
5. Does East Leicester Medical Practice offer same-day appointments?
The practice offers on-the-day appointment requests, initially assessed through telephone consultation where appropriate. Same-day availability is limited, and patients may be directed to other suitable NHS services when all slots are booked.
6. Are there evening or weekend GP appointments?
The practice advertises Thursday evening access from 6:30pm to 8pm and early appointments Monday to Thursday. Additional Friday and Saturday appointments may be available through local Primary Care Network arrangements.
7. Can I order repeat prescriptions by telephone?
No. The practice says telephone prescription requests are not accepted. Patients can use SystmOnline, the Accurx request form or an accepted written request. The published processing time is two complete working days.
8. Is East Leicester Medical Practice accepting new patients?
The practice’s published registration page says it is accepting new patients. Online and paper registration routes are available. Patients outside the normal catchment area may be accepted, but the practice does not provide urgent care or home visits outside its service area.
9. Does East Leicester Medical Practice offer walk-in blood tests?
Its clinics page lists a weekday walk-in blood-taking service from approximately 8am to 10am for patients whose tests have been requested by a clinician or hospital. Confirm that the service is operating before attending.
10. What should I do when East Leicester Medical Practice is closed?
For urgent medical help that is not life-threatening, use NHS 111 online or telephone 111. Call 999 for a life-threatening emergency. Leicester healthcare hubs may provide additional appointments when appropriately arranged.