Daybrook Medical Practice: NHS GP Appointments, Hours & Patient Information
Daybrook Medical Practice serves patients in Daybrook and the surrounding Nottingham area from Daybrook Health Centre on Salop Street.
Its appointment process changed in October 2025. Routine GP requests now begin with an online form reviewed by the on-call GP. This guide explains how to use that process, how to get help without the internet, when the surgery is open and how to manage common patient tasks.
Daybrook Medical Practice: Quick Answer
Address: Daybrook Health Centre, Salop Street, Daybrook, Nottingham, Nottinghamshire, NG5 6HP.
Telephone: 0115 926 7628.
Published opening hours: Monday to Friday, 7:30am to 6:30pm. The practice is closed for normal surgery services at weekends.
Routine GP appointments: Since 1 October 2025, patients have been asked to complete the online appointment request form. Reception can complete the form for people who cannot use the internet, but no longer directly books routine GP appointments.
Official practice website: www.daybrookmedicalpractice.co.uk .
Daybrook Medical Practice Opening Hours and Contact Details
Practice address
Daybrook Medical Practice
Daybrook Health Centre
Salop Street
Daybrook
Nottingham
NG5 6HP
Telephone: 0115 926 7628
Practice email:
nnicb-nn.c84066@nhs.net
For confidential medical requests, use the practice’s designated online request system or telephone rather than assuming ordinary email is an appropriate clinical channel.
Understanding surgery hours
The practice’s online-services page lists opening from 7:30am to 6:30pm, Monday to Friday.
The opening of the premises does not mean every appointment type or administrative service is available throughout those hours.
Routine appointment requests are assessed through the online GP system. The practice’s medical request arrangements may differ from reception opening arrangements.
| Day | Published opening hours |
|---|---|
| Monday | 7:30am–6:30pm |
| Tuesday | 7:30am–6:30pm |
| Wednesday | 7:30am–6:30pm |
| Thursday | 7:30am–6:30pm |
| Friday | 7:30am–6:30pm |
| Saturday | Closed for normal surgery services |
| Sunday | Closed for normal surgery services |
How to Request a GP Appointment at Daybrook Medical Practice
Daybrook introduced a new routine appointment request system on 1 October 2025. Rather than booking a routine GP appointment directly with reception, patients submit an online form explaining their medical problem or administrative request.
The completed request goes to the on-call GP for assessment. The GP decides what should happen next.
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Open the official practice website
Visit Daybrook Medical Practice and find the appointment request or contact-online option.
You can first read the practice’s routine appointment system announcement .
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Choose the reason for contacting the GP
Use the option for a new medical problem, an existing condition or an administrative enquiry, as appropriate. Follow the choices displayed in the live form.
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Enter the information requested
Prepare your full name, date of birth, telephone number, details of the problem, when it started and any relevant changes in symptoms. The form may ask additional questions.
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Explain the level of urgency clearly
Describe why you believe the matter needs attention and whether symptoms are getting worse. Do not use the routine form for a life-threatening emergency.
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Submit the request and check confirmation
Review the information before submitting. Follow any acknowledgement or confirmation instructions displayed by the system.
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Wait for the practice’s assessment
The on-call GP reviews the request and determines the next step. The outcome may be advice, a telephone consultation, a face-to-face appointment or another appropriate care route.
How Daybrook’s GP Triage and Waiting List Work
Under the appointment system introduced in October 2025, the on-call GP assesses routine medical requests before an appointment is arranged.
Online request
Patients explain the medical or administrative issue through the official form.
GP review
The on-call GP considers the information and determines the clinically appropriate response.
Advice or appointment
The next step may include advice, another professional or an appointment by telephone or in person.
How long might a routine appointment take?
Daybrook’s September 2025 announcement explains that some patients may be added to a routine telephone or face-to-face waiting list, usually for two to four weeks.
This is the practice’s stated typical waiting-list guidance, not a promise that every patient will wait that long. Urgency and clinical need affect prioritisation.
Can You Get a Daybrook Appointment Without Internet Access?
Yes. The practice has specifically confirmed an alternative for people unable to use the online appointment form.
Telephone reception
Call 0115 926 7628 and explain that you cannot complete the online form independently.
Reception staff can complete the appointment request form on your behalf, using the information you provide.
Ask for communication assistance
If a disability, language barrier or other accessibility issue makes the online process difficult, explain your needs to reception.
The practice can consider appropriate communication support or reasonable adjustments.
Information to have ready
- Your name and date of birth.
- A working contact number.
- The main medical problem or reason for the request.
- When symptoms began or changed.
- Any relevant appointment or communication requirements.
The receptionist helps submit the request but does not directly allocate a routine GP appointment under the new system.
Urgent Appointments, Home Visits and Out-of-Hours Care
What if you need urgent medical attention?
Explain the urgency clearly when contacting the practice. A routine waiting list is not intended as a substitute for urgent assessment.
Practice open
Contact Daybrook on 0115 926 7628 or use its current medical request route when appropriate.
Urgent but not life-threatening
Use NHS 111 online or telephone 111.
Life-threatening emergency
Telephone 999 immediately.
Requesting a home visit
The practice’s patient information asks patients to telephone before 10am where possible if they believe a home visit is necessary.
- Call 0115 926 7628.
- Explain why the patient cannot attend the surgery.
- Provide the current symptoms and relevant contact details.
- Follow the clinician’s assessment and instructions.
Home visits are generally intended for patients unable to attend for medical reasons. They are not simply an alternative to travelling to an ordinary appointment.
How to Order Repeat Prescriptions at Daybrook Medical Practice
Patients can use the NHS App and the online services supported by Daybrook to order eligible repeat medication. The practice also provides access to SystmOnline.
Order repeat medication through the NHS App
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Open the NHS App
Visit the official NHS App information page or use the NHS App on your phone.
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Sign in securely
Log in with NHS login. Complete any account or identity-verification instructions if required.
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Go to prescriptions
Select the prescriptions function and identify the repeat medication you need.
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Check your nominated pharmacy
Make sure your nominated pharmacy is correct or follow the app’s instructions to change it.
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Submit and monitor the request
Review your selection, submit it and check the order status where available.
Alternative: SystmOnline
Daybrook also lists SystmOnline among its supported services. Patients with an activated account can use it for repeat-prescription and other available online functions.
To begin, open the official Daybrook Online Services page, find the SystmOnline section and follow the login or registration instructions.
If you do not yet have an account, the practice’s published instructions direct patients to contact reception, complete identity verification and obtain the necessary registration details.
NHS England prescription charges or exemptions may apply. Check the current official NHS prescription charges.
Daybrook NHS App, SystmOnline and Patient Records
Daybrook supports online patient services, including the NHS App and SystmOnline. Some functions depend on account access, the available record and which services the practice has enabled.
| Patient task | Online route |
|---|---|
| Repeat prescriptions | NHS App or supported SystmOnline account |
| GP record | Available record information through the NHS App or SystmOnline |
| Test results | Results released to your online medical record, where available |
| Appointments | Routine GP requests follow Daybrook’s online triage process; other appointment-management functions depend on availability |
What if you cannot see your record?
Check whether you are signed in to the correct NHS account, whether your record access has been enabled, and whether the information has been made available by the practice.
If you still need help, contact reception and ask about online-record access or the alternative method for obtaining the information.
How to Get Test Results and Fit Notes
Test results
You may be able to view eligible results through your NHS App or online record once they have been released.
If a result is missing or you need an explanation, contact the practice. Have the test type and approximate test date ready.
Do not assume that an unavailable result means everything is normal.
Fit notes / sick notes
Employees who are off work for seven calendar days or less normally use self-certification.
A fit note may be required for a longer absence. Contact Daybrook through its current administrative request route, explaining the dates of absence and whether you need a new or continuing fit note.
For employment rules, see GOV.UK guidance on sick leave and fit notes .
Information to include in a fit-note request
- Full name and date of birth.
- The dates you have been unable to work.
- Whether this is a first request or an extension.
- Any previous fit-note period.
- How you can be contacted if a clinician needs more information.
A fit note is a clinical document. Submission of a request does not guarantee that one can be issued without further assessment.
How to Register with Daybrook Medical Practice
People moving into Daybrook, Arnold or neighbouring Nottingham areas may want to join the surgery. Registration depends on the current practice boundary and whether it is accepting new patients.
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Check the correct practice identity
Use the official Daybrook NHS surgery listing and confirm the Salop Street address.
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Check registration availability and catchment
Go to the practice website , find its new-patient registration instructions and check whether your address is covered.
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Prepare your details
Have your full name, date of birth, address, contact information, previous GP details if known and relevant medical information available.
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Complete the current registration route
Follow the online or alternative form instructions shown by the practice. If you cannot use the online route, telephone reception for assistance.
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Check that registration has been accepted
Keep any confirmation and ask reception if you are unsure whether the registration has been completed.
Read the NHS England GP registration guidance for details about eligibility and registering without a fixed address.
Clinical Services at Daybrook Medical Practice
Daybrook provides general practice care and is registered for services including treatment, diagnostic and screening procedures, family planning, maternity and midwifery services, and certain surgical procedures.
Long-term condition reviews
The CQC assessment describes care for patients with asthma, diabetes and chronic heart conditions, including monitoring and reviews.
Childhood immunisations
The practice offers vaccination appointments and works to improve uptake through reminders and flexible scheduling.
Cervical screening
The service carries out cervical screening and follows up eligible patients who have not attended.
Family planning
Family-planning services are included among the practice’s registered regulated activities.
Diagnostic services
The CQC describes provision of diagnostic appointments, including blood tests, ECGs and blood-pressure monitoring.
Social prescribing
Patients may be referred to social-prescribing support for wellbeing, activity and relevant non-medical needs.
ADHD and specialist shared care
Daybrook publishes a specific ADHD prescribing policy. It explains that initiation and stabilisation of ADHD medication are specialist responsibilities and that shared-care prescribing is not automatically accepted.
Its published policy states that the practice does not accept shared-care prescribing requests from private providers, including those working through Right to Choose, and provides information about referral to the Nottinghamshire Neurodevelopmental Specialist Service.
Patients affected by this policy should read the detailed explanation in the official Daybrook practice information and policies before assuming that a private diagnosis will automatically result in NHS GP prescribing.
Accessibility, Interpreters and Patient Support
The Care Quality Commission’s 2025 assessment describes physical access arrangements and communication support at Daybrook.
Physical access
- A ramp is available at the practice.
- Consulting rooms have level access.
- Space is available for wheelchairs and prams.
- Disabled parking and a hearing loop are mentioned in CQC assessment information.
Communication and individual needs
- Interpreter support can be arranged where required.
- The practice records individual communication needs.
- Staff have received autism and learning-disability awareness training.
- Longer appointments or other arrangements may be considered according to need.
If you need an interpreter, hearing support, a wheelchair-accessible appointment or a reasonable adjustment, contact reception before attending. Explain the support you require so the practice can plan appropriately.
Daybrook Medical Practice CQC Rating: November 2025
Overall CQC rating: Good
The Care Quality Commission’s latest assessment of Daybrook Medical Practice was carried out between 1 September and 1 October 2025. The assessment report was published on 27 November 2025.
Daybrook received an overall rating of Good, with Good ratings across all five assessed domains.
| CQC area | Rating |
|---|---|
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |
The assessment discusses patient safety, clinical care, practice leadership, access to appointments and patient experience. It also identifies patient feedback about telephone access and waiting times.
Read the official CQC assessmentHow to check for later CQC changes
- Open the CQC location page above.
- Confirm the practice name and Salop Street address.
- Read the current overall rating and publication date.
- Open the latest assessment report for individual findings.
- Check the timeline for any subsequent inspection or enforcement information.
Daybrook Medical Practice Location and Directions
The practice is at Daybrook Health Centre, Salop Street, Daybrook, Nottingham NG5 6HP.
The surgery is in the Daybrook area of Nottingham, near Arnold. Use the complete health-centre address when planning your visit.
If parking, step-free access or transport is essential for your visit, confirm your requirements with the practice before travelling.
Official Daybrook Medical Practice and NHS Resources
The practical steps are explained throughout this guide. These official resources provide access to live forms, NHS account functions, regulatory reports and changing service information.
Complaints and feedback
Daybrook provides a complaints process through its Practice Business Manager or Operations Manager. Its published information also describes escalation through NHS Nottingham and Nottinghamshire Integrated Care Board or the relevant independent complaints route.
To make a complaint, start with the official complaints information. Explain the incident, when it happened, the people involved where known and what outcome you are seeking.
The practice explains that NHS complaints are normally made within 12 months of the incident or of discovering the problem, subject to the applicable rules and circumstances.
Daybrook Medical Practice: 10 Frequently Asked Questions
1. Where is Daybrook Medical Practice located?
Daybrook Medical Practice is at Daybrook Health Centre, Salop Street, Daybrook, Nottingham, Nottinghamshire, NG5 6HP.
2. What is the Daybrook Medical Practice telephone number?
The main practice number is 0115 926 7628. Patients can use this number for assistance with appointment requests and other appropriate surgery enquiries.
3. What are Daybrook Medical Practice opening hours?
The practice website lists opening hours of 7:30am to 6:30pm, Monday to Friday. It is closed for normal surgery services on Saturday and Sunday. Public holidays and temporary closures may affect these times.
4. How do I book a routine GP appointment at Daybrook?
Since 1 October 2025, routine GP appointments are requested through the online form on the practice website. The on-call GP reviews the request and determines the appropriate next step.
5. Can reception book routine GP appointments directly?
The practice’s October 2025 arrangements state that reception no longer directly books routine GP appointments. Patients unable to use the internet can ask reception to complete the online form on their behalf.
6. How long is the Daybrook routine GP appointment waiting list?
The practice’s published announcement says that some patients may be placed on a waiting list for a telephone or face-to-face routine appointment, usually within two to four weeks. Actual timing depends on clinical assessment and availability.
7. Can I order repeat prescriptions through the NHS App?
Yes. Daybrook lists the NHS App and SystmOnline as supported online patient services. Eligible repeat prescriptions can be ordered through the appropriate account.
8. Does Daybrook Medical Practice accept new patients?
Registration availability and practice-boundary eligibility should be checked through Daybrook’s live registration information. Contact the surgery if you need assistance or are unsure whether your address qualifies.
9. What is Daybrook Medical Practice’s CQC rating?
The Care Quality Commission rates Daybrook Medical Practice Good overall. Its latest assessment report was published on 27 November 2025, with all five assessment areas rated Good.
10. What should I do if Daybrook Medical Practice is closed?
For urgent but non-life-threatening medical help, use NHS 111 online or telephone 111. For a life-threatening emergency, call 999. Routine matters should be directed to the practice during its appropriate operating hours.