Hawthorn Medical Practice Appointments & Hours
Hawthorn Medical Practice is an NHS GP surgery in Skegness with a main site on Hawthorn Road and a branch surgery at Burgh Le Marsh. Patients can request appointments online, by phone or in person, manage supported tasks through the NHS App or SystmOnline, and use the practice for prescriptions, test results and registration.
This page puts the current practice routes into a simpler order so you can find the right site, contact method and next step without confusing Hawthorn with similarly named GP services elsewhere in England.
What Do You Need from Hawthorn Medical Practice?
Start with the task rather than assuming every request needs the same reception route.
Appointment or medical problem
Use the practice’s online contact route, SystmOnline where available, phone 01754 896350 or attend the surgery.
Repeat prescription
Use the NHS App, SystmOnline, repeat slip, post, SystemConnect or the published telephone prescription line.
Test result
The practice asks patients phoning for blood, urine, X-ray and other results to call after 10:30am.
Register with Hawthorn
The practice uses the NHS Register with a GP surgery service and accepts paper forms through reception.
Online account or admin request
The practice supports online non-urgent requests and also uses NHS account/NHS App and SystmOnline for supported patient tasks.
Urgent help when closed
Use NHS 111 for an urgent problem that cannot wait until the surgery reopens but is not life-threatening.
Hawthorn Medical Practice Sites in Skegness and Burgh Le Marsh
Hawthorn currently publishes two active surgery locations. Check the site named on your appointment before travelling.
Hawthorn Medical Practice
Hawthorn Road
Skegness
Lincolnshire
PE25 3TD
Phone: 01754 896350
This is the main NHS-listed practice site.
Burgh Le Marsh Surgery
Wainfleet Road
Burgh Le Marsh
Skegness
Lincolnshire
PE24 5ED
Phone: 01754 896350
The branch also includes dispensary arrangements for eligible patients.
Hawthorn Medical Practice Opening Hours
The main Skegness site and Burgh Le Marsh branch have different schedules.
| Day | Skegness main surgery | Burgh Le Marsh branch |
|---|---|---|
| Monday | 8:00am–6:30pm | 8:30am–12:15pm 1:45pm–5:00pm |
| Tuesday | 8:00am–6:30pm | 8:30am–12:15pm 1:45pm–5:00pm |
| Wednesday | 8:00am–6:30pm | 8:30am–12:15pm 1:45pm–5:00pm |
| Thursday | 8:00am–6:30pm | 8:30am–12:00pm |
| Friday | 8:00am–6:30pm | 8:30am–12:15pm 1:45pm–5:00pm |
| Saturday | Closed | Closed |
| Sunday | Closed | Closed |
How to Request an Appointment at Hawthorn Medical Practice
Hawthorn uses triage rather than assuming every patient needs the same clinician or appointment type.
Choose online, phone or reception
For a same-day appointment request Monday to Friday, the practice lists SystmOnline, its electronic contact route, telephone contact from 8am to 6:30pm, or visiting the surgery.
Explain the reason for the request
Reception may ask what you need help with. The practice says this information is used to choose the most suitable doctor, nurse or other health professional.
Tell the practice about preferences or access needs
You can say if you prefer a particular clinician, telephone or face-to-face consultation, need an interpreter, need communication support or would like a chaperone.
Follow the triage decision
The next step may be a GP, advanced practitioner, nurse, telephone consultation, face-to-face appointment or another suitable healthcare route.
Typical clinician appointment periods
The practice says GP, Advanced Nurse Practitioner and Advanced Clinical Practitioner appointments are normally available from 8:20am to 11:50am and 2:00pm to 5:00pm.
Practice nursing appointments
At Skegness, practice nursing team appointments are normally listed from 8:30am to 12:30pm and 1:30pm to 5:30pm.
Online Services, NHS App and SystmOnline
Hawthorn separates simple online contact forms from account-based services.
Online contact form
The practice says its electronic contact service can be used for non-urgent appointment requests, updating details, asking about test results and administrative requests.
You do not need a patient account for this contact route.
NHS App / NHS account
Supported tasks include repeat prescriptions, viewing test results, seeing parts of your health record, checking or cancelling appointments and viewing vaccination information.
SystmOnline
The practice also uses SystmOnline. Its current setup guidance says patients first complete the registration process and verify identity before receiving login access.
Repeat Prescriptions at Hawthorn Medical Practice
Hawthorn publishes several prescription-ordering routes, including a limited telephone prescription line.
NHS App or SystmOnline
The practice describes the NHS account and SystmOnline as quick ways to order repeat medicines online, including outside surgery opening hours.
Slip, post or SystemConnect
Patients can use the repeat slip from a previous prescription, send it by post or use the SystemConnect questionnaire from the practice website.
Telephone prescription line
The practice currently says repeat prescriptions may also be requested by phone on 01754 896350 between 2pm and 3pm.
Test Results: When to Call Hawthorn
Phone after 10:30am
The practice asks patients to avoid the busy early-morning phone period and telephone for blood, urine, X-ray and other results after 10:30am.
Confidentiality
Hawthorn states that results are released to the patient unless alternative arrangements have been agreed in writing.
Online services may also show supported results once they are available in your NHS account or SystmOnline record.
How to Register with Hawthorn Medical Practice
Hawthorn’s registration page uses the NHS online registration service and also keeps a paper option for people who need it.
Check the practice catchment
Hawthorn states that it can accept new patients only if they live within its practice area.
Open the official registration page
The page links to the NHS “Register with a GP surgery” service.
Complete the NHS registration form
Hawthorn states that you do not need proof of address, immigration status, photo ID or an NHS number to use the NHS online registration form.
Ask reception for paper registration if needed
Paper forms remain available from the surgery for patients who cannot or do not want to use the online service.
Fit Notes and Sick Certificates
If your employer asks for documentation sooner, check the employer’s own sickness process before requesting GP paperwork.
Evening and Weekend GP Appointments in Skegness
Hawthorn’s appointment page also describes extended GP access for patients registered with practices in the Skegness and Coast locality.
| Extended access | Published time | How to access |
|---|---|---|
| Monday–Friday | 6:30pm–8:00pm | Pre-book through your own GP practice. |
| Saturday–Sunday | 8:30am–4:45pm | Pre-book through the practice where available. |
| When Hawthorn is closed | Urgent care | Use NHS 111 if the problem cannot wait but is not a 999 emergency. |
Hawthorn Medical Practice CQC Information
CQC currently displays Hawthorn Medical Practice with an overall rating of Requires improvement, based on the inspection carried out in April 2023 and report published on 12 July 2023.
Which Hawthorn Route Should You Use?
This simple browser tool does not send any health information. It only points to the relevant published route.
Your suggested route will appear here.
Map to Hawthorn Medical Practice Skegness
Use the full main-surgery address when planning directions: Hawthorn Road, Skegness, Lincolnshire, PE25 3TD.
Official Hawthorn Medical Practice and NHS Links
Use these destinations for live forms, changing opening arrangements and official patient services.
Hawthorn Medical Practice FAQs
Where is Hawthorn Medical Practice?
Hawthorn Medical Practice’s main surgery is on Hawthorn Road, Skegness, Lincolnshire, PE25 3TD.
What is the Hawthorn Medical Practice phone number?
The official practice, NHS and CQC listings show 01754 896350.
What are Hawthorn Medical Practice opening hours?
The main Skegness surgery lists Monday to Friday from 8:00am to 6:30pm, with Saturday and Sunday closed.
Does Hawthorn Medical Practice have another surgery?
Yes. The practice also operates Burgh Le Marsh Surgery on Wainfleet Road, Burgh Le Marsh, Skegness, PE24 5ED. Its weekday hours differ from the main surgery.
How do I request an appointment at Hawthorn Medical Practice?
For same-day requests, Hawthorn lists SystmOnline, electronic website contact, telephone contact from 8am to 6:30pm and visiting the surgery. Requests are triaged so the practice can choose an appropriate clinician or service.
Can I order a repeat prescription by phone?
Yes. Hawthorn currently publishes a prescription telephone line on 01754 896350 from 2pm to 3pm. It also encourages NHS App, SystmOnline and other written or online routes.
How long should I allow for a repeat prescription?
The practice advises allowing at least 3–5 working days between ordering and collecting medicine from your pharmacy.
When should I call for test results?
Hawthorn asks patients to telephone for results after 10:30am because the phone lines are particularly busy earlier in the morning.
How do I register with Hawthorn Medical Practice?
Use the official registration page and NHS Register with a GP surgery service. Hawthorn says new patients must live within its catchment area, and paper forms remain available from reception.
What should I do when Hawthorn Medical Practice is closed?
Use NHS 111 online or call 111 for urgent non-emergency medical help that cannot wait until the surgery reopens. Call 999 if someone is seriously ill or injured and their life is at risk.