Albion Patient Route Switchboard
If you searched for Albion Medical Practice, the important question is not just the phone number. It is whether you should phone for urgent help, use NHS App or Patient Access, visit reception, submit an online request, ask the pharmacist, request a fit note, or use NHS 111.
This guide turns the public official practice details into a practical route map, so patients can act faster without reading several separate pages first.
What Do You Need from Albion Medical Practice Today?
Start here. Most GP delays happen when patients use the wrong route: phoning for repeat prescriptions, waiting for SMS test results, using A&E for non-emergency problems, or asking for a fit note too early.
Urgent appointment today
- Phone 0161 214 8710 Monday-Friday from 8:00am to 6:30pm.
- The practice asks what you need help with and routes you to a suitable clinician.
- Do not wait for routine routes if symptoms are emergency-level.
Routine appointment
- Phone, visit reception, or use NHS account/NHS App for screening tests or vaccinations.
- You may be offered phone, face-to-face, video, text or email consultation.
- Prepare one clear reason and access needs before contacting.
Repeat prescription
- Use NHS account/NHS App or Patient Access.
- You can also use the repeat prescription request form or bring a paper form.
- Do not request repeat prescriptions by phone or email.
Test results
- Albion contacts you if results show you need more tests or treatment.
- View results in NHS account or Patient Access after doctor review.
- Phone or visit between 10:00am and 4:00pm; results are not sent by SMS.
Sick / fit note
- Seven days or less: self-certification is normally used.
- More than seven days: complete the sick note request form.
- You can also phone or visit from 10:00am to 6:00pm.
Closed or unsure?
- NHS 111 is available 24 hours a day, 365 days a year.
- Use 111 for urgent non-emergency advice when the surgery is closed.
- Use 999 for life-threatening emergencies.
Albion Medical Practice Phone, Address and Opening Hours
Use this section before travelling, phoning or booking. Albion’s contact page also warns that the practice closes every 3rd Thursday afternoon each month for staff training.
| Need | Official detail | Patient tip |
|---|---|---|
| Address | 1 Albion Street, Ashton-under-Lyne, OL6 6HF | Use the full address because there are similarly named Albion practices elsewhere. |
| Main phone | 0161 214 8710 | Use for appointments, urgent same-day practice help and general contact during opening hours. |
| Monday | 8:00am to 6:30pm | Phone early for urgent same-day practice help. |
| Tuesday | 8:00am to 6:30pm | Prepare symptoms, medicines, allergies and callback details before calling. |
| Wednesday | 8:00am to 6:30pm | Use correct admin routes for prescriptions, results and fit notes. |
| Thursday | 8:00am to 6:30pm | Remember the practice says it closes every 3rd Thursday afternoon for staff training. |
| Friday | 8:00am to 6:30pm | Order prescriptions early before the weekend. |
| Saturday / Sunday | Closed | Use NHS 111 for urgent non-emergency help and 999 for emergencies. |
How Albion Medical Practice Appointments Work
Albion’s appointment page separates urgent same-day requests from routine requests. When you contact the practice, staff ask what you need help with so the most suitable doctor, nurse or health professional can respond.
For urgent appointment today
Phone 0161 214 8710, Monday to Friday from 8:00am to 6:30pm. Say clearly what changed and why it needs help today.
For routine appointment in the next 7 days
Phone the surgery, visit reception during opening hours, or use your NHS account/NHS App to book a screening test or vaccination where available.
Expect flexible consultation types
Albion may offer a consultation by phone, face to face at the surgery, video call, text or email.
Tell them your access needs
The official page asks patients to mention preferred clinician, preferred consultation type, interpreter need, access need or communication need.
Cancel early if you cannot attend
Cancel using NHS account, Patient Access, online cancellation form, phone, or by replying CANCEL to the appointment reminder text.
Home Visits: Call Before 11:00am
Who home visits are for
The official appointment page says if you are housebound and need an appointment, Albion will do a home visit. The practice phones first to understand what you need.
How to request
Ring before 11:00am. The duty doctor will contact you to discuss the request and decide the safest next step.
Choose the Right Service: Who Does What at Albion?
Albion’s “Choose the Right Service” page is useful because it explains which team member may handle different needs. This helps users avoid asking only for a GP when another clinician may be faster and more appropriate.
| Team / service | Officially listed examples | Patient action |
|---|---|---|
| Nursing team | Asthma reviews, COPD reviews, diabetic reviews, HRT, cervical smears, travel vaccinations, childhood immunisations, hypertension monitoring, lifestyle advice and social prescribing. | Ask for the correct review or nursing appointment type, not just “a GP appointment”. |
| Nursing associate | ECGs, ear syringing, 24-hour blood pressure monitoring, chronic disease reviews, lifestyle advice and social prescribing. | Tell reception exactly which procedure or monitoring was requested. |
| Health care assistant | Blood tests, ECGs and social prescribing. | Have any request letter or clinician instruction ready. |
| Pharmacist | Acute and repeat prescribing, medication reviews and hospital discharge medication. | Use pharmacist route for medicine questions, side effects and post-discharge medication issues. |
| Advanced clinical practitioners | Minor illness and chronic disease management. | Be open to seeing the most suitable clinician, not only a doctor. |
| Physician associate | Enhanced health in care homes, minor illness, mental health and dementia reviews, frailty reviews. | Use the triage information requested by the practice so you are routed safely. |
Extended Access Appointments
The official contact page says extended access appointments are available for registered Albion patients and take place at Stamford House Surgery. They must be booked in advance through Albion’s reception team.
| Day | Extended access time | Important note |
|---|---|---|
| Monday | 6:30pm to 8:00pm | Book in advance through Albion reception. |
| Tuesday | 6:30pm to 8:00pm | May include GPs, nurses and healthcare assistants. |
| Wednesday | 6:30pm to 8:00pm | Do not attend without a booked appointment. |
| Thursday | 6:30pm to 8:00pm | Check training-day closures before relying on Thursday access. |
| Friday | 6:30pm to 8:00pm | Useful for pre-booked appointments outside normal hours. |
| Saturday | 9:00am to 1:00pm | Extended access only, not normal walk-in surgery. |
| Sunday | Closed | Use NHS 111 / 999 as appropriate. |
Repeat Prescriptions: What Albion Accepts and What It Does Not
Albion’s prescription page is clear: the easiest repeat prescription routes are NHS account/NHS App and Patient Access. Repeat prescription requests are not accepted by phone or email.
| Prescription need | Official detail | What to do |
|---|---|---|
| Order repeat medicine | Use NHS account/NHS App or Patient Access. | Choose only the repeat medicine and dosage you need. |
| Paper/form route | Fill out a repeat prescription request form or bring paper form to surgery Monday-Friday 8:00am-6:30pm. | Write medicine name, strength, dose and pharmacy clearly. |
| Phone/email request | Albion says repeat prescription requests are not taken over phone or email. | Do not call reception just to order repeats unless you need advice choosing the correct route. |
| Collection timing | Prescription can usually be collected from the pharmacy 3 to 5 working days after ordering. | Order before weekends, bank holidays and travel. |
| Nominated pharmacy | You need to choose a pharmacy. This can be changed via the ordering app/website, GP practice or pharmacy. | Check the pharmacy before placing the order. |
| Local pharmacy listed | Cohens Chemist, 2 Albion Street, Ashton-under-Lyne, Lancashire, OL6 6HF. Tel: 0161 330 3917. | Useful nearby pharmacy, but confirm stock and opening directly with the pharmacy. |
| Medicine question | Ask a local pharmacist or phone the practice pharmacist after 10:00am on 0161 214 8710. | Have medicine name, dose and your question ready. |
| Old medicines | Take old medicines to the pharmacy you got them from or bring them to surgery. Do not bin or flush them. | Keep medicines out of household waste and wastewater. |
Test Results: Timing, Privacy and No-SMS Rule
10am-4pm route
After doctor review, you can phone or visit the surgery between 10:00am and 4:00pm for results.
Online viewing
You can view reviewed results in your NHS account or Patient Access account.
No SMS results
The official page says Albion does not send test results by SMS.
External tests
If Albion did not request the test, contact the provider where you had the test.
Sick / Fit Notes: 7-Day Rule
| Situation | Official Albion detail | Action |
|---|---|---|
| Off sick 7 days or less | Your employer should not ask for medical evidence; self-certification is normally used. | Complete employer self-certification when returning to work. |
| Off sick more than 7 days | Use the sick note request form. | Request only when the absence passes the 7-day rule. |
| Phone / visit route | You can phone or visit the surgery from 10:00am to 6:00pm. | Have absence dates and employer request ready. |
| Hospital treatment | Information not publicly provided on Albion’s fit-note page. | Ask the hospital team if the hospital is managing the condition. |
New Patient Registration
Albion says doctors welcome new patients who live within the practice area. If you move out of the practice area, you may need to register elsewhere.
Check catchment first
Use the official practice-area/catchment map before completing the new-patient form.
Register online or at reception
Complete the New Patient Registration Form after checking the boundary. Registration forms are also available from reception.
Health check
All new patients are invited to make an appointment for a health check with the practice nurse.
NHS number
You do not need to know your NHS number to use NHS services, but it can be useful. You can find it online, on NHS letters or by asking your GP surgery.
Non-English speakers
The official new-patient page links fact sheets in several languages explaining UK health services and GP registration.
Named accountable GP
Patients are allocated a named accountable GP, but do not have to see only that GP and can choose to see another GP or nurse where available.
Doctors, Nurses and Practice Team
The official team page lists doctors, trainees, nursing team, clinical team and practice team. Staff details can change, so use the official team page for live names and roles.
| Team area | Officially listed names / roles | Use this note |
|---|---|---|
| GP doctors | Dr Christopher Hayman, Dr Foozia Idrees, Dr Gill Bradley, Dr Mahmoud Youssef, Dr Jamie Douglas, Dr Debbie Spreckley, Dr Hannah Robinson. | Named GP does not mean you can only see one doctor. |
| Trainees | Dr Vikram Hackett, Dr Vera Kulikova, Dr Munazza Ghaffar, Dr Ahmed Ramadan. | Training-practice staffing can change; check the official page. |
| Nursing team | Caroline Ogden, Collette Yates, Lisa Brierley, Louise Griffiths. | Useful for smears, reviews, vaccinations, monitoring, HCA tasks and nursing support. |
| Clinical team | Debra J Summers and Christine Walsh as Advanced Practitioners; Zulf Haque as Clinical Pharmacist. | Be open to the most suitable clinician, not only a GP. |
| Practice team | Lesley Holt, Jane Baines, Danielle McLean. | Practice-management and reception routes help with operational/admin matters. |
Accessibility and Building Facilities
Step-free and wheelchair access
The official contact page lists step-free access and says the building is accessible for impaired/wheelchair users.
Disabled toilet
Disabled toilets are listed on the official contact page.
Baby changing
Baby-changing facilities are listed.
Hearing aid loop
A hearing aid loop is listed on the contact page.
Interpreter needs
The appointments page asks patients to tell the practice if they need an interpreter.
Communication needs
Tell the practice about access or communication needs before the appointment where possible.
Feedback, Suggestions, Complaints and PALS
Use the right route: quick feedback for experience comments, formal complaints for unresolved problems, and PALS when you need advice or help navigating NHS concerns.
| Need | Official detail | Use this route |
|---|---|---|
| General feedback | Feedback can be made by email, NHS Choices, suggestion box, in writing to the Practice Manager, verbally to staff, via MJOG text messaging or GP Survey. | Use when sharing positive or negative experience comments. |
| Formal complaint | The official complaints page says to use the online Complaints Form or print and return the downloadable Complaints Form. | Use when the issue needs a formal response. |
| Practice review process | All feedback is discussed with the practice team and patient participation group. | Include clear dates, names/roles if relevant, and what outcome you want. |
| PALS | PALS helps patients, relatives, carers and friends with NHS questions, concerns and complaints-process information. | Use for on-the-spot NHS navigation support if you feel stuck or vulnerable. |
Privacy, GDPR and Call Recording
Albion’s surgery information explains GDPR and telephone recording. This matters because patients often share sensitive health details by phone, text, email, forms or online services.
GDPR principles
Albion states data must be processed lawfully, fairly and transparently, collected for specific purposes, limited to what is necessary, accurate, secure, and retained only as long as needed.
Call recording
The official information says all incoming and outgoing calls to the practice are recorded to help with staff training.
Email and text consent
The practice says it asks for consent for email and text message communications.
CQC Rating and Quality Context
CQC lists Albion Medical Practice as Overall: Good. CQC also lists the key rating areas as Good: safe, effective, caring, responsive and well-led.
Overall rating
Good.
Latest inspection context
CQC lists latest inspection as 16 October 2018 and report published 2 November 2018, with review of available information on 6 July 2023.
Use CQC correctly
A Good rating does not guarantee appointment availability or unchanged opening rules. Check the official practice site for live service access.
Albion GP Route Planner
Choose your task and get a practical route. This runs in your browser only and does not send information anywhere.
Select your task above.
Copy-and-Use Scripts
Urgent appointment call
I am registered at Albion Medical Practice. My main problem is ______. It started ______. It is getting worse/better. I am worried because ______. I can take a call at ______.Repeat prescription note
Medicine name: ______. Strength/dose: ______. I have ______ days left. My nominated pharmacy is ______. I am using NHS App / Patient Access / paper form.Test result query
I had a ______ test on ______. It was requested by Albion / another provider. Has a doctor reviewed it, and is there a message for me?Complaint summary
I want to make a complaint about ______ on ______. The impact was ______. I have already tried ______. The outcome I am asking for is ______.Safety, Privacy and Medical Disclaimer
Map: Albion Medical Practice Ashton-under-Lyne
Use this map for 1 Albion Street, Ashton-under-Lyne, OL6 6HF. Check opening notices before travelling, especially around the 3rd Thursday afternoon staff-training closure.
Official Resources
Use these official links after reading the relevant section above. The article explains the details first; the links are for action.
Related MedicalGroupUK Guides
These related guides help users compare NHS GP access, appointment routes and prescription workflows. Always verify live facts on each official practice website.
Albion Medical Practice FAQs
Where is Albion Medical Practice?
Albion Medical Practice is at 1 Albion Street, Ashton-under-Lyne, OL6 6HF.
What is Albion Medical Practice’s phone number?
The official main phone number is 0161 214 8710.
What are Albion Medical Practice opening hours?
The official site lists Monday to Friday 8:00am to 6:30pm, with Saturday and Sunday closed.
Does Albion Medical Practice close for staff training?
Yes. The contact page says the practice is closed every 3rd Thursday afternoon per month for staff training.
How do I request an urgent appointment today?
Phone Albion Medical Practice on 0161 214 8710, Monday to Friday from 8:00am to 6:30pm.
How do I request a routine appointment?
You can phone 0161 214 8710, visit the surgery during opening hours, or use your NHS account/NHS App to book a screening test or vaccination where available.
What type of appointment might Albion offer?
The practice may offer a consultation by phone, face to face at the surgery, video call, text or email.
How do I cancel an appointment?
Use NHS account, Patient Access, the online appointment cancellation form, phone the surgery, or reply CANCEL to your reminder text.
How do I request a home visit?
If you are housebound and need an appointment, ring before 11:00am. The duty doctor will contact you to discuss the request.
Where are extended access appointments held?
The official contact page says extended access appointments take place at Stamford House Surgery and must be booked in advance through Albion’s reception team.
What are Albion extended access times?
The official contact page lists Monday to Friday 6:30pm to 8:00pm and Saturday 9:00am to 1:00pm, with Sunday closed.
How do I order repeat prescriptions?
Use NHS account/NHS App, Patient Access, the repeat prescription request form, or bring a paper form to the surgery during opening hours.
Can I request repeat prescriptions by phone or email?
No. The official prescriptions page says Albion does not take repeat prescription requests over the phone or email.
How long does prescription collection usually take?
The official page says you can usually collect your prescription from the pharmacy 3 to 5 working days after ordering.
Which local pharmacy is listed by Albion?
The official prescription page lists Cohens Chemist, 2 Albion Street, Ashton-under-Lyne, Lancashire, OL6 6HF, telephone 0161 330 3917.
Who can answer medicine questions?
Local pharmacists can answer many medicine questions. Albion also says you can phone the practice pharmacist after 10:00am on 0161 214 8710 or use the medication query form.
How do I get test results?
After doctor review, results can be viewed in NHS account or Patient Access, or you can phone or visit between 10:00am and 4:00pm.
Does Albion send test results by SMS?
No. The official test-results page says the practice does not send test results via SMS.
What if my test was not requested by Albion?
Contact the provider where you had the test, because Albion says tests not requested by the practice should be followed up with that provider.
When do I need a sick or fit note?
If you have been off sick for 7 days or less, self-certification is normally used. For more than 7 days, you can request a sick note.
How do I request a sick note from Albion?
Fill out the sick note request form, or phone/visit the surgery from 10:00am to 6:00pm.
Does Albion accept new patients?
The official new-patient page says doctors welcome new patients who live within the practice area. Check the catchment area before registering.
Do new patients need a health check?
The official page says all new patients are invited to make an appointment for a health check with the practice nurse.
Do I need my NHS number to register?
You do not need to know your NHS number to use NHS services, but it can be useful to have it when filling in forms or speaking with staff.
Can I choose which GP or nurse to see?
The new-patient page says patients have a right to choose a GP within the practice for one appointment or generally, but this may mean waiting longer or seeing another clinician if appropriate.
Is Albion Medical Practice accessible?
The official contact page lists step-free access, wheelchair/impaired-user access, disabled toilets, baby-changing facilities and a hearing aid loop.
What is Albion Medical Practice’s CQC rating?
CQC lists Albion Medical Practice as Overall: Good.
Is this the official Albion Medical Practice website?
No. This is an independent MedicalGroupUK.org guide. Use the official Albion Medical Practice website for live forms, current opening notices and service updates.