Florence House Medical Practice: appointments, prescriptions, hours and NHS help
Need to contact Florence House Medical Practice in Openshaw, request an appointment, order repeat medication, register as a new patient, check opening times, or know what to do when the surgery is closed? This independent guide gives the practical route first, then points you to the official NHS and surgery pages for final verification.
Florence House Medical Practice quick answer
Florence House Medical Practice is an NHS GP surgery at 1344 Ashton Old Road, Openshaw, Manchester, M11 1JG. The practice phone number is 0161 370 2133. For routine GP help, the practice uses online triage/contact routes, the NHS App route where available, telephone contact, and reception support. For emergencies use 999; for urgent non-emergency care when closed use NHS 111.
Core contact details
What this guide helps you do
- Choose between GP, NHS 111, pharmacy and 999.
- Request an urgent or routine appointment correctly.
- Order repeat prescriptions without using the wrong route.
- Understand registration, catchment area and new-patient notes.
- Check CQC, NHS profile, online services, fit notes and test result routes.
Florence House Medical Practice opening times
The official practice website lists opening hours as Monday to Friday, 8:00am to 6:30pm. NHS and practice pages can show live “currently closed” messages depending on the time you view them, so always confirm on the official practice or NHS profile before travelling.
| Day | Listed opening time | Practical patient note |
|---|---|---|
| Monday | 8:00am to 6:30pm | Use online triage or call early if you need same-day help. |
| Tuesday | 8:00am to 6:30pm | Good day for routine appointments, admin questions and medication queries. |
| Wednesday | 8:00am to 6:30pm | Check test result, fit note and routine follow-up routes during core hours. |
| Thursday | 8:00am to 6:30pm | Order repeat medicines early if you need them before the weekend. |
| Friday | 8:00am to 6:30pm | Avoid leaving urgent prescription or admin problems until late Friday. |
| Saturday | Not listed as normal core opening | Use NHS 111 for urgent non-emergency help when the surgery is closed. |
| Sunday | Not listed as normal core opening | Use 999 for emergencies, NHS 111 for urgent advice, or pharmacy for minor illness. |
Choose the right NHS route before contacting the surgery
Many GP problems are delayed because the patient starts with the wrong service. Use this simple decision hub first.
Call 999 now
Use for chest pain, stroke signs, severe breathing problems, heavy bleeding, collapse, seizure, serious allergic reaction, or someone not responding.
Use NHS 111
Use when the surgery is closed, you need urgent advice, or you are not sure which NHS service is right.
Contact Florence House
Use for ongoing symptoms, long-term conditions, fit notes, test results, medication reviews, referrals and routine GP problems.
Ask a pharmacy
Use for minor illness advice, medicine questions, nominated pharmacy problems and some Pharmacy First conditions.
Florence House Medical Practice appointments: urgent, routine and online requests
The official appointment page says patients can request appointments with a GP, nurse, pharmacist, healthcare assistant or physician associate. Requests are handled through online contact/triage routes and are reviewed during the day, Monday to Friday.
Start with the official online contact route when appropriate
For many non-emergency medical or administrative problems, the practice asks patients to use the online contact route. Give clear symptoms, how long it has been happening, what you have tried, medication details, and when you are available.
Use the official online contact form for Florence House Medical Practice
Use the NHS App route where it is available
The practice appointment information says online requests may also be available through the NHS App messages area. This is useful if you already use the NHS App and want a secure route for a non-urgent GP question.
Phone the surgery if online access is not suitable
Call 0161 370 2133 if you cannot use the online route, have accessibility needs, need help understanding the form, or need to cancel an appointment.
Understand triage before expecting a GP appointment
The practice says urgent requests may be triaged and signposted to A&E, NHS 111, an on-the-day appointment, or local evening/weekend services depending on urgency, medical need and availability.
Appointment types patients often search for
| Patient need | Best route | What to include |
|---|---|---|
| Same-day urgent GP problem | Online triage early or phone if unable to use online access | Symptoms, start time, red flags, medication, pregnancy status, contact number. |
| Routine telephone appointment | Request through the official appointment route | Preferred clinician if relevant, safe call-back times, reason for appointment. |
| Specific GP request | Tell the practice clearly when requesting | Name of GP, reason continuity matters, whether you can wait longer. |
| Fit note / sick note | Admin request through online triage | Work absence dates, condition, employer requirement, first or ongoing note. |
| Pregnancy appointment | GP or maternity route depending on issue | Bring maternity folder/notes whenever attending the surgery. |
Florence House Medical Practice repeat prescriptions
The official prescription page says prescriptions are sent electronically to pharmacies and that patients should nominate a pharmacy. It also says Florence House Medical Practice does not take repeat prescription requests over the telephone.
How to order repeat medication
- Use the official online contact route.
- Use the NHS App or Patient Access where available.
- Send a request by post.
- Request in person.
- Email the listed prescription address: mhcc.florencehouseprescriptions@nhs.net.
How long prescriptions can take
Florence House states that it requires two working days for prescription requests and that complex medicines can take longer. Order early, especially before weekends, bank holidays or travel.
Repeat prescription troubleshooting
| Problem | Likely reason | Practical next step |
|---|---|---|
| Medicine not showing in NHS App | It may not be repeat medication, may need review, may be too soon, or may be a controlled/complex medicine. | Use the practice medication query route and explain the medicine name, dose and urgency. |
| Prescription pending | It may still be waiting for GP approval or a safety check. | Do not pressure staff for immediate sign-off. Use the official query route if genuinely urgent. |
| Wrong pharmacy | Your nominated pharmacy may be missing or outdated. | Update your nominated pharmacy in the NHS App or ask the practice/pharmacy how to correct it. |
| Running out before approval | Request may have been made too late, near weekend, or during review. | Order earlier next time. If out of hours and urgent, use NHS 111 for advice. |
| Medication review due | GP safety review needed before repeat supply. | Request a medication review appointment or admin query through the official route. |
Registering with Florence House Medical Practice as a new patient
NHS.uk currently shows Florence House Medical Practice as accepting new patients. The official new-patient page says you can register if you live within the practice catchment area and recommends using the NHS App for a quicker registration process.
Check catchment first
Do not start registration until you know your address is inside the practice area. If you move outside the area later, ask the practice what happens next.
Use NHS App if suitable
The practice says using the NHS App helps make registration faster and gives the surgery correct details and NHS number information.
Read medicine policies
The practice new-patient page includes important notes about ongoing Benzodiazepines/Z-drugs and says shared care is not accepted in any circumstances.
Check the official NHS Florence House GP profile and read the official new-patient information before relying on any directory summary.
Services patients often need at Florence House Medical Practice
Exact services can change by clinician availability, appointment type, local NHS pathways and clinical need. CQC lists regulated activities including maternity and midwifery services, family planning, treatment of disease, surgical procedures and diagnostic/screening procedures.
GP appointments
Ongoing symptoms, long-term condition reviews, referrals and clinical assessment.
Telephone appointments
Routine GP calls may be offered depending on triage and availability.
Medication reviews
Repeat medicine checks, safety reviews and prescription queries.
Fit notes
Self-certify for the first 7 days, then request through the admin route if needed.
Test results
Ask the practice how results are shared and when a clinician will contact you.
Child and family care
Use GP, health visitor, vaccination and urgent care routes depending on need.
Women’s health
Contraception, screening, maternity-related questions and relevant referrals.
Mental health
Contact the GP for non-emergency support; use urgent crisis routes if unsafe.
Florence House Medical Practice address, access and map
Florence House Medical Practice is located at 1344 Ashton Old Road, Openshaw, Manchester, M11 1JG. Plan extra time if you are travelling by bus, taxi, car, walking from local stops, attending with children, or supporting someone with mobility needs.
Before travelling
Check your appointment location, date, time and clinician type. GP hubs or extended access appointments may not always be at the same building.
Access needs
Call ahead if you need step-free access, help with communication, hearing support, translation, large print or carer support.
What to bring
Bring photo ID if requested, your medication list, hospital letters, maternity notes, blood pressure readings or symptom diary if relevant.
People also search for: real user questions covered
These are not keyword-stuffed phrases. Each search reflects a different patient problem, so each answer below gives a different practical next step.
Florence House Medical Practice appointments
Use the official online contact/triage route for many requests. For same-day concerns, give clear symptoms and availability. For severe symptoms, use 999 or NHS 111 instead of waiting.
Florence House Medical Practice opening times
The practice website lists Monday to Friday, 8:00am to 6:30pm. Always verify before travelling because closures, bank holidays and training times can change access.
Florence House Medical Practice repeat prescriptions
Order online, through NHS App/Patient Access where available, by post, in person, or by the listed prescription email. The practice says phone requests are not accepted.
Florence House Medical Practice new patients
NHS.uk shows the surgery accepting new patients. Check the catchment area and read the practice’s medicine/shared-care notes before registering.
Florence House Medical Practice phone number
The listed phone number is 0161 370 2133. Use it for access problems, cancellation support, or when online access is not suitable.
Florence House Medical Practice reviews and CQC
CQC currently shows the practice overall as Good. Use CQC and NHS sources for quality checks rather than relying only on star ratings from review websites.
Florence House Medical Practice fit note
Fit note requests are handled as admin requests through the contact/triage route. The practice says patients self-certify for the first 7 days.
Florence House Medical Practice NHS App
The NHS App can help with repeat prescriptions and contacting a GP surgery where available. Some features depend on the practice’s clinical system and patient account access.
Official Florence House Medical Practice links and verification sources
Use these official sources before you call, travel, register, order medicine or rely on a directory listing. Links are placed here after the practical explanation so the page answers first and lets you verify second.
Florence House Medical Practice FAQs
What is Florence House Medical Practice’s phone number?
The listed phone number for Florence House Medical Practice is 0161 370 2133. Use it if you cannot use the online route, need to cancel an appointment, need accessibility help, or need guidance on the correct service.
Where is Florence House Medical Practice located?
Florence House Medical Practice is at 1344 Ashton Old Road, Openshaw, Manchester, M11 1JG. Some official sources also describe the location as Higher Openshaw Primary Care Centre / Higher Openshaw.
Is Florence House Medical Practice accepting new patients?
NHS.uk currently shows Florence House Medical Practice as accepting new patients. You should still check the official NHS profile and the practice’s new-patient page because catchment area, registration rules and medicine policies matter.
How do I book an appointment at Florence House Medical Practice?
Use the official online contact/triage route where appropriate, the NHS App route where available, or call 0161 370 2133 if you cannot use online access. Urgent requests are triaged and may be directed to the most appropriate NHS service.
Can I order repeat prescriptions by phone?
The official Florence House prescription page says repeat prescription requests are not taken over the telephone. Use online contact, NHS App/Patient Access where available, post, in person, or the listed prescription email route.
How long do repeat prescriptions take at Florence House Medical Practice?
The practice says it requires two working days for prescription requests, and complex medications can take longer. Order early before weekends, bank holidays or travel.
What should I do when Florence House Medical Practice is closed?
If it is urgent but not life-threatening, use NHS 111 online or call 111. If it is a life-threatening emergency, call 999. For minor illness or medicine advice, a community pharmacy may also be appropriate.
Does Florence House Medical Practice use the NHS App?
The practice appointment page says the online request route can be available through the NHS App messages area. The NHS App can also help many patients order repeat prescriptions and manage a nominated pharmacy, depending on account access and practice system settings.
What is Florence House Medical Practice’s CQC rating?
The CQC profile currently shows Florence House Medical Practice as Overall: Good. Always check the official CQC page for the latest inspection profile before relying on a third-party summary.
How do I cancel an appointment at Florence House Medical Practice?
The practice appointment page says patients can cancel by using the appointment cancellation form or by calling 0161 370 2133. Cancel as early as possible so the appointment can be offered to another patient.
Independent patient guide for Florence House Medical Practice. This page does not provide medical diagnosis, does not replace NHS advice and may not update at the same time as NHS or practice systems. Official sources used include NHS.uk, the Florence House Medical Practice website, CQC, NHS App help and NHS DSPT.