Westgate Medical Practice | NHS GP Appointments & Hours
Use this practical guide to check Westgate Medical Practice appointments, opening hours, phone number, repeat prescriptions, doctor availability, fit notes, accessibility, registration notes, NHS 24 out-of-hours help and the Dundee map without reading a generic directory page.
Westgate Medical Practice key details
Westgate Medical Practice is an NHS Scotland GP practice at Westgate Health Centre, Charleston Drive, Dundee, DD2 4AD. The reception phone number is 01382 668189. Normal opening times are Monday to Friday, 8:00am to 6:00pm, with a Friday staff-training closure from 12:45pm to 2:00pm. If the practice is closed and your illness cannot wait, call NHS 24 on 111. For life-threatening emergencies, call 999.
Exact address
Westgate Health Centre, Charleston Drive, Dundee, DD2 4AD. Use the full health-centre address when travelling or using maps.
Phone number
Call 01382 668189 for appointment requests, practice contact, fit note requests and access support during opening hours.
Opening hours
Monday to Friday, 8:00am to 6:00pm. Weekend closed. Friday 12:45pm–2:00pm closure is listed for staff training.
GP appointments
The official appointment page says GP appointments are arranged by phoning the practice. Reception may ask symptom details to route you correctly.
Repeat prescriptions
The practice says telephone repeat prescription requests are not accepted. Use online services, post, in person or pharmacy ordering routes.
Out of hours
Use NHS 24 on 111 if the surgery is closed and your illness cannot wait. Use 999 for life-threatening emergencies.
Most useful Westgate-specific point: the practice publishes a GP availability table, but those sessions are subject to change. Use it as a planning guide only, then confirm appointment availability directly with reception.
What do you need from Westgate Medical Practice today?
Use this route finder before phoning. It helps you decide whether you need Westgate reception, pharmacy, NHS 24 on 111, a fit-note route, a prescription route or 999.
Choose the closest situation
This is general signposting only. It does not diagnose symptoms or replace emergency care.
How to book an NHS GP appointment at Westgate Medical Practice
The official appointment page says patients should telephone the practice on 01382 668189 for a GP appointment. Receptionists will ask questions about symptoms to support the GP’s preparation and to direct you to the correct clinician. The practice offers in-person and telephone consultations, and a GP may arrange an in-person appointment if needed after a telephone consultation.
| Route | Best for | What to prepare | When not to use |
|---|---|---|---|
| Phone 01382 668189 | GP appointment requests, appointment type questions, fit-note requests and reception help. | Symptoms, duration, medication, preferred contact number, access needs and whether you prefer telephone or in-person consultation. | Do not wait in a phone queue for life-threatening symptoms. Use 999. |
| Telephone consultation | Problems that may be assessed safely by phone first. | Correct phone number, availability, medication and what has changed recently. | Not suitable where immediate physical examination or emergency care is needed. |
| In-person consultation | When the GP, nurse or clinician needs to examine you or see you face to face. | Appointment time, medication list, access needs and travel time to Charleston Drive. | Do not attend unplanned expecting to be seen without an appointment. |
| Extended hours | Patients whose work commitments make normal surgery hours difficult. | Ask reception in advance. These appointments must be pre-booked. | Do not assume same-day extended-hours availability. |
| Right Care, Right Place | Minor illness, eye, dental, pharmacy, physiotherapy or service-specific problems. | Be ready for reception to ask details and suggest another service where appropriate. | Use 111/999 if the issue is urgent or emergency-level. |
Better call script: “I am registered with Westgate Medical Practice. I need help with ____. It started ____. It is getting better/worse. I take ____. I am worried because ____. I can take a call at ____. I need telephone / in-person / interpreter / access support if possible. Please advise the right clinician or service.”
Westgate Medical Practice opening hours and GP availability
The official opening-hours page and NHS 24 profile list normal opening times as Monday to Friday, 8:00am to 6:00pm. The practice closes on Fridays from 12:45pm to 2:00pm for staff training. The official page also publishes GP availability by day, but sessions are marked as subject to change.
| Day | Listed opening time | Practical patient note |
|---|---|---|
| Monday | 8:00am to 6:00pm | Extended morning appointments may be available if pre-booked. |
| Tuesday | 8:00am to 6:00pm | Extended morning and Tuesday evening appointments may be available if pre-booked. |
| Wednesday | 8:00am to 6:00pm | Extended morning appointments may be available if pre-booked. |
| Thursday | 8:00am to 6:00pm | Extended morning appointments may be available if pre-booked. |
| Friday | 8:00am to 6:00pm; closed 12:45pm to 2:00pm for training | Avoid calling during the listed staff-training closure. |
| Weekend | Closed | Use NHS 24 on 111 if illness cannot wait, or 999 for emergency. |
GP availability note: Dr Hunter, Dr Groome, Dr Gallagher, Dr Part, Dr Levison, Dr Austin, Dr Callaghan, Dr Whittingham, Dr Thakur, Dr Strachan and Dr Stewart appear in the official availability table, but sessions can change. Always confirm with reception before relying on a specific doctor being available.
Registering with Westgate Medical Practice
Westgate’s site links to “Register with us as a New Patient,” and the practice entitlement information explains that anybody in Scotland may access primary care services at a GP practice without charge. The practice may request identification and address evidence to help registration, but the entitlement page says no documents are required to register with a GP.
Check whether Westgate is the right local practice
Use the official practice and NHS 24 information. A GP practice can be listed near you, but your specific address may still need confirmation.
Prepare practical details
Have your full name, date of birth, current address, phone number, NHS/CHI number if known, previous GP, medicines and allergies ready.
Bring ID/address evidence if available
The practice says two forms of identification are helpful, ideally one photographic and one with your address, though the entitlement page states no documents are required to register with a GP.
Do not leave medication transfer too late
If you take repeat medicines, start registration early and keep enough medication while your record and repeat prescription information move over.
Repeat prescriptions, pharmacy ordering and medication reviews
Westgate Medical Practice says repeat prescription requests are easier, quicker and safer through online services. The practice does not accept repeat prescription requests by telephone. Orders placed before 3:00pm Monday to Thursday are normally ready after 3:00pm within 2 working days. Friday requests before 3:00pm should be ready after 3:00pm the following Tuesday.
Online services
Use the online service route where available. This is the safest first route for repeat medicines because it reduces phone errors.
official repeat prescription pagePost or in person
You can post a request or place the right-hand half of a previous prescription / written request in the red mail box at the practice.
Pharmacy ordering
Pharmacies may offer prescription ordering and collection services. Ask your chosen pharmacy how it works.
Prescription delay checklist: medicine name, strength, dose, how many days left, pharmacy, medication-review status, blood tests due, discharge letter if hospital changed medication, and whether a weekend or holiday is close.
Sick notes, fit notes, records and non-NHS paperwork
| Need | Best route | Practical rule |
|---|---|---|
| Sick / fit note | Call 01382 668189. | The official page says do not request an emergency appointment for a sick/fit note. |
| Hospital admission note | Ask hospital first for the period covered by admission. | After discharge, the GP may extend based on the discharge letter or may ask for review. |
| Medical records / SAR | Use the Subject Access Request route or contact practice. | The practice says it has up to 30 days to respond once enough information is received. |
| Private letters/forms | Ask reception about availability and charges. | Non-NHS work may be chargeable, and payment by card is preferred. |
Fit note request details to prepare
Tell the practice who issued your current certificate, what symptoms are stopping you from working, how long you think the certificate may be needed, what has changed since the last note, and whether any review or investigation is coming up.
official sick / fit note pageWestgate Medical Practice services and patient support
The official services list includes appointments, tests and referrals, clinics, online services, new patient registration, repeat prescriptions, sick/fit notes, travel health and practice services such as carers support, interpreting, home visits, vaccinations, menopause/HRT and mental health specialist support.
GP, nurse and HCA care
GPs, practice nurses and healthcare assistant support are listed by the practice. Ask reception which clinician is best for your need.
Prescriptions and pharmacist support
Repeat prescriptions, medication reviews and practice pharmacist support are relevant for ongoing medicine needs.
Referrals and paperwork
Referrals, sick/fit notes, records and non-NHS chargeable forms have separate rules, so do not book urgent GP appointments only for paperwork.
Carers and interpreting
The services list includes carers support and interpreting. Ask reception early because interpreting usually needs arrangement.
Vaccinations and travel health
Vaccinations and travel health are listed. Give plenty of notice before travel because some vaccines need planning.
Right service first
Pharmacy, optician, dentist, podiatry or minor injury services may be faster than a GP depending on your issue.
Westgate Medical Practice doctors, nurses and team
The official team pages list doctors, nurses, allied health professionals and practice staff. The opening-hours page includes a GP availability table, but it says sessions are subject to change. Do not rely on a specific doctor being available until reception confirms your appointment.
| Team area | Officially listed examples | Practical note |
|---|---|---|
| Doctors | Dr Simon Austin, Dr Bryan Whittingham, Dr David Hunter, Dr Jill Groome, Dr Alison Gallagher, Dr Claire Part, Dr Arsh Thakur, Dr Peter Strachan, Dr Munro Stewart, Dr Jennifer Levison, Dr Rachel Callaghan. | Ask reception if you prefer a specific doctor; availability can change. |
| Nursing team | Lead and senior practice nurses, practice nurses and healthcare assistant are listed. | Nurse/HCA routes may be suitable for immunisations, chronic disease checks, wound care or monitoring. |
| Pharmacist | Gillian Cruickshank is listed as pharmacist. | Medication reviews and prescription questions may not always need a GP appointment. |
| Reception and admin | Practice management, office team, secretaries and reception team are listed. | Reception may ask a small amount of medical information to direct your request safely. |
NHS 24, urgent help and 999 near Westgate Medical Practice
If Westgate Medical Practice is closed and your illness cannot wait, call NHS 24 free on 111. If it is life-threatening, call 999 or go directly to A&E. Do not use routine practice contact for emergency symptoms.
Call 999 now
Use 999 for life-threatening symptoms, chest pain, severe breathing difficulty, stroke signs, collapse, severe bleeding, major injury or severe allergic reaction.
Use NHS 24 on 111
Use 111 when the surgery is closed and your illness cannot wait, or when you think you need urgent help but it is not life-threatening.
Use the practice
Use Westgate practice contact for routine GP issues, prescriptions, fit notes, referrals, registration questions and planned reviews.
Do not wait for a GP callback if someone is seriously ill, injured, breathless, confused, collapsed, bleeding heavily, having chest pain or showing stroke symptoms.
When Westgate patients should call NHS 24 on 111
This NHS 24 video is included because Westgate’s official pages direct patients to 111 when the surgery is closed and illness cannot wait. Use the practice website for Westgate-specific appointments, prescriptions and opening times.
Westgate Medical Practice map: Westgate Health Centre, Charleston Drive, Dundee DD2 4AD
Use the exact address: Westgate Health Centre, Charleston Drive, Dundee, DD2 4AD. The practice says consultation areas and certain facilities are accessible to disabled patients, wheelchair access and a disabled toilet are available, a loop induction system is at reception, and guide dogs are welcome.
Wheelchair and disabled access
The practice has been designed to make it easier for disabled patients to visit and lists wheelchair access and disabled toilet access.
Blue Badge parking
The disability access page references Blue Badge parking. No specific parking fee was verified, so check locally if parking cost matters.
Hearing and sight support
A loop induction system is listed at reception, and the practice can provide CD or large-print practice leaflets on request.
Common Westgate Medical Practice mistakes to avoid
Using GP contact for emergencies
Use 999 for life-threatening symptoms and 111 for urgent illness when closed.
Calling during Friday closure
The practice lists Friday 12:45pm–2:00pm staff-training closure.
Ordering prescriptions by phone
The official prescription page says telephone repeat requests are not accepted.
Leaving medicine requests too late
Order early before weekends, public holidays and travel. Friday requests have a later collection window.
Not explaining symptoms
Reception asks symptom details to support GP preparation and direct you to the correct clinician.
Assuming GP availability is fixed
The availability table is useful, but sessions are subject to change.
Using urgent appointments for fit notes
The fit-note page says not to request an emergency appointment for a sick/fit note.
Ignoring right-care routing
Pharmacy, dentist, optician, physiotherapy or podiatry may be the safer first route for some problems.
Travelling without access planning
Tell reception about wheelchair, assistance, hearing loop, interpreter or large-print needs when booking.
Related MedicalGroupUK GP guides
These related guides help readers compare Scottish GP access, appointment phone routes and NHS 111/111-style urgent-care wording.
Scottish GP access example
For another Scotland-focused GP guide with NHS 24 on 111 routing, read the Townhead Medical Practice appointment and hours guide.
City GP appointment routing example
For a multi-location appointment-routing example, compare the Cornbrook Medical Practice triage guide.
Phone-line and appointment timing example
For another GP access article focused on phone windows and appointment rules, see the Handsworth Medical Practice access guide.
Official Westgate Medical Practice links
Use these official links after reading the practical guidance above. Do not rely on third-party pages for live appointment availability, opening changes, registration or medicine status.
Practice website
Homepage, announcements, NHS Tayside contract note, services and practice updates.
Official practice websiteAppointments
Phone appointment route, telephone/in-person consultation rules and GP appointment guidance.
Official appointments pageOpening hours
Normal weekday opening, Friday closure, extended hours and GP availability table.
Official opening hours pageNHS 24 GP profile
NHS Scotland GP profile with address, phone and opening time listing.
Official NHS 24 profileRepeat prescriptions
Online services, post, in-person, pharmacy ordering and no telephone repeat requests.
Official repeat prescription pageSick / fit note
Fit-note rules, self-certification, hospital admission notes and request details.
Official sick / fit note pageDoctors and team
Official doctors, nurses, allied health professionals and practice team listings.
Official team pageDisability access
Wheelchair access, disabled toilet, loop system, large-print information and guide dog notes.
Official disability access pageNHS 24 111
Urgent non-emergency help when the practice is closed and the illness cannot wait.
Official NHS 24 websitePeople also search: Westgate Medical Practice appointments, hours, phone number and prescriptions
Westgate Medical Practice appointments
The main appointment route is by phone on 01382 668189. Reception will ask symptom details to help prepare the GP and choose the correct clinician.
Westgate Medical Practice opening hours
The normal listed hours are Monday to Friday, 8:00am–6:00pm. The Friday 12:45pm–2:00pm staff-training closure is important before calling or travelling.
Westgate Medical Practice phone number
The reception number is 01382 668189. NHS 24 on 111 is the out-of-hours route when illness cannot wait.
Westgate Medical Practice prescriptions
Repeat prescriptions should be requested online, by post, in person or through pharmacy services. Telephone requests are not accepted.
Westgate Medical Practice doctor availability
The official table lists GP sessions by day, but all sessions are subject to change. Confirm availability with reception.
Westgate Medical Practice Dundee
The practice is based at Westgate Health Centre on Charleston Drive, Dundee, DD2 4AD, and holds a GMS contract with NHS Tayside.
Westgate Medical Practice fit note
Call the practice for fit-note requests. Do not use emergency appointments only for sick/fit note paperwork.
Westgate Medical Practice disability access
The practice lists wheelchair access, disabled toilet, induction loop, large-print information and guide dogs welcome.
Westgate Medical Practice new patient registration
Use official registration information and confirm whether Westgate is the right local practice for your address before relying on it for ongoing care.
Deep dive into Westgate GP access
Deep dive into appointment access
Westgate’s appointment process starts with phoning reception. The useful detail is not just the number; it is knowing that reception will ask symptom questions to route you safely.
Deep dive into GP availability
The official GP table helps users plan, but it is not a guaranteed live rota. Reception remains the source for actual availability.
Deep dive into repeat prescriptions
The strongest prescription rule is that telephone repeat requests are not accepted. Order early and remember the 3:00pm and working-day cutoffs.
Deep dive into fit notes
Fit notes have their own route. Do not take urgent appointment capacity just to request paperwork unless the illness itself needs urgent review.
Deep dive into NHS 24 and 999
NHS 24 on 111 is for urgent help when the practice is closed and the illness cannot wait. 999 is for life-threatening symptoms.
Deep dive into map and accessibility
Charleston Drive is the practical map target. If access needs matter, tell reception before attending so assistance can be planned.
Westgate Medical Practice FAQ
Westgate Medical Practice is at Westgate Health Centre, Charleston Drive, Dundee, DD2 4AD.
The official practice and NHS 24 pages list 01382 668189 as the reception phone number for Westgate Medical Practice.
The listed normal opening hours are Monday to Friday, 8:00am to 6:00pm. The practice closes on Fridays from 12:45pm to 2:00pm for staff training. Weekends are closed.
The official appointment page says to phone the practice on 01382 668189. Reception will ask about your symptoms and whether you prefer an in-person or telephone consultation.
Yes. The appointment page says appointments can be in-person consultations or telephone consultations. If a GP feels an in-person appointment is needed after a phone consultation, they will arrange it.
No. The official repeat prescription page says Westgate Medical Practice does not accept repeat prescription requests by telephone.
The official page says requests placed before 3:00pm Monday to Thursday are normally ready after 3:00pm within 2 working days. Friday requests before 3:00pm should be ready after 3:00pm the following Tuesday.
Call 01382 668189 to request a sick or fit note. The official fit-note page says not to request an emergency appointment for a sick or fit note.
If the surgery is closed and your illness cannot wait, call NHS 24 free on 111. Call 999 for life-threatening emergencies.
No. This is an independent MedicalGroupUK.org guide. It is not the official Westgate Medical Practice, NHS Scotland, NHS 24 or NHS Tayside website. Always verify live details through official sources.
Final patient summary
Westgate Medical Practice is at Westgate Health Centre, Charleston Drive, Dundee, DD2 4AD. Phone: 01382 668189. Normal listed hours: Monday to Friday, 8:00am to 6:00pm, with Friday 12:45pm–2:00pm staff-training closure.
Safe route reminder
For routine GP help, phone the practice or use official routes. For urgent illness when closed, call NHS 24 on 111. For life-threatening symptoms, call 999.