Cambridge GP Online Requests, Branch Surgery & Same-Day Access
Use this Trumpington Street Medical Practice guide to quickly check the correct site, phone number, online request window, opening hours, registration route, NHS 111 option and map before you call or travel.
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Trumpington Street Medical Practice key details
Most important patient point: this practice has a main surgery and a Clay Farm branch. Always check the exact location on your appointment text or online account before travelling.
Main surgery vs Clay Farm branch
| Site | Address and phone | Practical patient note |
|---|---|---|
| Main Surgery | 56 Trumpington Street, Cambridge, CB2 1RG. Telephone: 01223 361611. | Use this address for the central Cambridge practice location and CQC/NHS main listing. |
| Branch Surgery | Trumpington Medical Centre, Level 2 Clay Farm Centre, Hobson Square, Trumpington, Cambridge, CB2 9FN. Telephone: 01223 845185. | Use only when your appointment or instruction says Clay Farm / Trumpington Medical Centre. |
Check appointment location
City centre and Clay Farm are not the same trip. Check site name before leaving.
Check branch closing
The practice says Clay Farm closes at 6pm and is not staffed after that time.
Use correct phone
Main surgery: 01223 361611. Clay Farm branch: 01223 845185.
Trumpington Street Medical Practice online request times
| Request type | When to submit | What to expect |
|---|---|---|
| Same-day medical matter | Monday to Friday, 8am to 11am. | Use when you need same-day practice review and it is not a 999 emergency. |
| Routine medical request | Monday to Friday, 1:30pm to 4:30pm. | Routine requests are usually responded to within 2 working days. |
| Prescription request | Monday to Friday, 1:30pm to 4:30pm. | Include medicine name, dose, pharmacy and how many days you have left. |
| Administrative enquiry | Monday to Friday, 1:30pm to 4:30pm. | Use for forms, letters, record updates, fit note questions or general admin. |
Do not wait online for emergencies. Use 999 for life-threatening symptoms and NHS 111 for urgent non-emergency help when you are unsure.
What should you do first?
Non-urgent issue
Check pharmacy/self-care first, then use the routine request window if GP input is needed.
Same-day issue
Submit the same-day online request between 8am and 11am where possible.
Repeat prescription
Use SystmOnline or NHS App where possible for repeat medication requests.
Cancel appointment
Use the NHS App, admin enquiry form or call 01223 361611 / 01223 845185.
Emergency symptoms
Call 999 for chest pain, stroke symptoms, collapse, severe breathing difficulty or serious injury.
Out of hours
Use NHS 111 online or call 111 when the surgery is closed and help cannot wait.
Short request script
Trumpington Street help finder
Choose the closest situation
This is general signposting only, not medical advice.
Video consultation basics for NHS patients
This official NHS video is relevant because many GP practices may use phone or video-style remote appointments when appropriate. It is not Trumpington-specific, so always follow the practice’s current instructions.
Why this video is included: it helps users understand what to expect if a GP or clinician offers a remote/video appointment. It is not a replacement for the official Trumpington Street Medical Practice appointment rules.
Trumpington Street Medical Practice map
Main surgery
Use this map for 56 Trumpington Street, Cambridge CB2 1RG.
Clay Farm branch
If your appointment says Clay Farm, use Hobson Square / Clay Farm Centre, not this map.
Cambridge tip
Central Cambridge can be busy. Check parking, cycling, bus or walking options before a timed appointment.
Registering with Trumpington Street Medical Practice
Catchment first
The practice says to check you live within the boundary area before filling out the registration form.
Students
The practice says residents in its practice area are welcome, including University students whose college or accommodation falls in the practice area.
Have ready: full name, date of birth, current Cambridge address, previous GP if known, NHS number if you have it, medicines, allergies and best contact details.
Common mistakes patients should avoid
Using wrong request window
Same-day medical issues use 8am–11am. Routine/admin/prescription requests use 1:30pm–4:30pm.
Going to wrong site
Check whether your appointment is at Trumpington Street or Clay Farm.
Not cancelling
Cancel early using NHS App, admin enquiry form or phone so another patient can use the slot.
Ignoring pharmacy option
The practice points patients to pharmacy/self-care for many minor conditions.
Using GP form for emergency
Call 999 for life-threatening symptoms or serious injury.
Not checking closure notices
The practice posts closure and staff training notices. Check before attending around listed closure dates.
Official Trumpington Street Medical Practice links
Practice website
Appointments, prescriptions, test results, sick notes, new patients and contact links.
Open Practice WebsiteTrumpington Street Medical Practice FAQ
The main surgery is at 56 Trumpington Street, Cambridge, Cambridgeshire, CB2 1RG.
The main surgery phone number is 01223 361611.
Yes. The branch is Trumpington Medical Centre, Level 2 Clay Farm Centre, Hobson Square, Trumpington, Cambridge, CB2 9FN. The branch phone is 01223 845185.
The practice says same-day matters should be submitted Monday to Friday between 8am and 11am.
Routine medical requests, prescriptions and admin enquiries are listed for Monday to Friday between 1:30pm and 4:30pm.
The official online request page says routine requests will be responded to within 2 working days.
The official opening page lists Trumpington Street as Monday to Friday, 8am to 6:30pm. Clay Farm is listed as Monday to Friday, 8am to 6pm.
No. The practice says the Clay Farm branch closes at 6pm and is not staffed after this time.
The practice says appointments can be cancelled through the NHS App, an admin enquiry form on the online consulting tool, or by calling 01223 361611 or 01223 845185.
The practice says you should first check that you live within its boundary area. Residents in the practice area, including eligible University students, are welcome to register.
CQC shows Trumpington Street Medical Practice with an overall rating of Good.
Use NHS 111 online or call 111 for urgent non-emergency help. Call 999 for life-threatening symptoms or serious injury.
Before you rely on this page
MedicalGroupUK.org is independent. It is not part of Trumpington Street Medical Practice, NHS England or CQC. Always verify current appointment, phone, registration and urgent-care details through official sources.
Trumpington Street key details
Main surgery: 56 Trumpington Street, Cambridge CB2 1RG. Phone: 01223 361611. Same-day requests: Mon–Fri, 8am–11am. CQC: Good.
Safe-use reminder: use the official online request windows for same-day, routine, prescription and admin requests; use NHS 111 for urgent non-emergency help; call 999 for life-threatening emergencies.