Tennant Street GP Route Map
If you are trying to use Tennant Street Medical Practice, the useful answer is not just the phone number. You need to know whether to phone from 8:30am, use SystmOne, send a non-urgent online consultation, order a prescription, check results, request records, register, or use NHS 111.
This guide turns the official practice information into practical patient routes, with the official links placed after the explanation so users can act without guessing.
What Do You Need from Tennant Street Medical Practice Today?
Start with the task. This section gives the correct route before sending you to the official link.
Book a Doctor or Nurse appointment
Phone from 8:30am on a weekday morning, use certain SystmOne booking options, or use the online consultation route for suitable non-urgent problems.
Order a repeat prescription
Order early. The practice asks for two full working days’ notice and gives special timing rules for Friday/weekend requests.
Check test results
If you use the surgery App or NHS App, you can see test results online. Otherwise phone the main surgery number Monday to Friday.
Need a sick note
You only need a doctor’s sick certificate if you are ill and unable to work for longer than seven calendar days.
Register as a patient
The practice welcomes registration requests from patients living in the Stockton area and says it no longer accepts Billingham or Teesdale registration requests.
Closed or urgent?
Use NHS 111 for urgent non-emergency help when closed. Call 999 for life-threatening emergency symptoms.
Tennant Street Phone, Address, Opening Times and 6pm Help
The key is to separate the practice’s opening times, phone line timing, and out-of-hours guidance.
Appointments: Phone, SystmOne and Online Consultation
The official appointments page separates routine, urgent, telephone, online and home-visit routes.
Phone from 8:30am for Doctor or Nurse appointments
The appointment page says to telephone from 8:30am each weekday morning to book a Doctor or Nurse appointment.
Use SystmOne where available
The practice says certain appointments can be booked online through the SystmOne app.
Use online consultation for non-urgent problems
You can submit symptoms or a non-urgent query online. The practice says a GP or nurse may respond by phone, email or text, with a two-working-day turnaround.
Routine appointments can be up to one week ahead
Routine appointments for Doctors, Nurses and Health Care Assistants can be booked up to one week in advance, depending on availability.
Cancel if you cannot attend
Use online services, the appointment reminder link, or phone the practice and follow the cancellation instructions. The practice warns that failing to attend three pre-booked appointments without cancelling may lead to removal from the practice list following notice.
Online Services: NHS App, SystmOnline and Web Consultation
NHS App
The NHS App can be used to access NHS services, order repeat prescriptions and view records or results where enabled.
SystmOnline / SystmOne
The practice mentions SystmOne app appointment booking and SystmOnline prescription ordering for patients registered for online services.
Online consultation
This is for registered patients to get self-help advice, find out which service may help, or send a non-urgent consultation to the GP practice.
Urgent, Same-Day, Minor Illness and NHS 111
Same-day release
The practice says urgent appointments are for conditions requiring same-day treatment, with appointments released from 8:30am.
One condition only
For same-day urgent appointments, the doctor or nurse practitioner will only deal with one condition.
Closed practice
If the practice is closed and the issue is urgent but not a 999 emergency, ring NHS 111 or use 111 online for people aged 5 and over.
Home Visits: Only When There Is an Urgent Medical Reason
Attend if possible
The practice says patients should attend the Practice whenever possible.
Request before 10:30am
For home visits, contact the surgery before 10:30am if possible.
Give correct address
Home visits are assessed by a doctor and usually made around lunchtime in order of urgency. Give the correct address when requesting.
Repeat Prescriptions: Timings, Ordering Routes and Phone Limits
Prescription details are where many users make mistakes. Order early and use the right route.
NHS App / NHS account
Use the NHS App to order repeat prescriptions easily if your repeat medicines are available there.
SystmOnline
Registered online-service users can choose listed repeat medicines and request them through SystmOnline.
Slip, post or limited phone
You can use the repeat prescription slip box or post a request. Phone ordering is only accepted for housebound, terminally ill, and 75+ patients.
Two full working days
The practice asks for two full working days’ notice before you run out of medication.
Before 5pm rule
Requests received before 5pm are ready after 1pm two working days later.
Friday timing
Friday before 5pm requests are ready after 1pm the following Tuesday; after 5pm Friday or weekend requests are ready after 1pm Wednesday.
Telephone limits
Eligible phone requests are taken on the main number between 10:30am–12 noon and 2pm–5pm, using the Prescription Team option.
Test Results and Access to Your Record
Online result access
If you have the surgery App or NHS App, the practice says you can see your test results online without ringing.
If you do not use the App
Phone the main surgery number Monday to Friday for your result.
Confidentiality
Results are released only to the patient unless alternative arrangements have been agreed in writing.
Medical Records: NHS App, Surgery App and Written Requests
The practice explains that NHS App or the SystmOne practice App can give online access to prospective medical records. Older/historical information must be requested in writing.
From 1 February 2023
The patient information page says NHS App users have full access to medical records from either 1 February 2023 going forward, or from the date they sign up.
Written requests
Requests for information prior to the access date must be made in writing, including email requests.
Email permission
The practice says it can email record copies but requires completion of a form giving permission to use email.
Register with Tennant Street Medical Practice
The practice welcomes registration requests from patients who live in the Stockton area and says it no longer accepts requests from patients living in Billingham or Teesdale.
Check boundary
Use the practice boundary map before applying.
Form route
Call into the Practice to fill in a Request to Register form, or download the patient registration form if available.
NHS online route
The practice also links to the national Register with a GP Surgery service.
Doctors, Nurses and Practice Team
Use this as a snapshot of roles listed on the official team page. Staff lists can change, so use the official team page for current names.
Doctors listed
Official team pages list Dr Mark Quigg, Dr Amelia Jardine, Dr Rupert Smith, Dr Claire Green, Dr Lucy Falcus, Dr Simran Gandhi, Dr Shelley Ford, Dr Ian Maitland and Dr Josie Morgan.
Nursing team
The practice lists practice nurses, nurse practitioners, urgent care practitioners, a nurse manager, nurse associates and health care assistants.
Clinical pharmacist
The official team page lists Shabnam Kosar as Clinical Pharmacist.
Clinics and Services Listed by the Practice
The practice services page and clinic page show a useful range of GP surgery services. Do not treat this as a hospital department list.
Asthma and COPD-style support
The clinics page lists an asthma clinic and the enhanced-access page lists COPD and asthma among ongoing problems that may be seen in evening/weekend access.
Blood tests
The services page says the practice hosts a North Tees hospital phlebotomy service from 8am to 12 noon every weekday.
Childhood immunisation
The clinic page lists childhood immunisations from birth to 6 years, with times shown as Wednesday and Thursday mornings and Thursday afternoon.
Diabetes clinic
The clinic page lists diabetes check-ups and advice including annual reviews by invitation only.
Family Planning / HRT
The practice says nurses offer advice and that this should be booked via reception.
First Contact Practitioner
The clinic page describes a physiotherapy specialist for new musculoskeletal problems.
Disabled Access, Veterans and Patient Support
Disabled access
The about page says the practice is happy to accommodate anyone with physical and mental disablement and asks patients to request extra support from reception.
Veteran Friendly GP Practice
The practice states it is an accredited Veteran Friendly GP Practice and supports the Armed Forces community.
Domestic abuse support
The homepage important message says the practice is committed to supporting families affected by domestic abuse.
Evening and Weekend Appointments
Enhanced-access appointments are pre-booked and may not be at your usual surgery. They are not for emergencies.
Evenings
BYTES PCN lists enhanced-access appointments Monday to Friday from 6:30pm to 9:00pm.
Weekends
Saturday and Sunday appointments are listed from 9:00am to 5:00pm.
May be at hub site
Locations can vary between Eaglescliffe, Woodbridge and Tennant Street Medical Practices. Book through your GP practice during opening hours.
Tennant Street Route Planner
Choose your task and get a practical next step. This tool runs in your browser only and does not send information anywhere.
Select your task above.
Copy-and-Use Scripts
Appointment request
I am registered at Tennant Street Medical Practice. My main problem is ______. It started ______. It is getting better/worse. I take ______. I am worried because ______. I can take a call at ______.Prescription request
Medicine name: ______. Dose: ______. I use pharmacy: ______. I have ______ days left. I need help because ______.Test result query
I had a ______ test on ______. I use / do not use the NHS App. I am asking whether the result has been reviewed and whether there is a message for me.Home visit request
I am requesting a home visit because the patient cannot attend the practice due to ______. Symptoms started ______. Current address is ______. Best callback number is ______.Safety, Privacy and Medical Disclaimer
Map: Tennant Street Medical Practice Stockton-on-Tees
Use this map for Tennant Street Medical Practice, TS18 2AT. Check official instructions before travelling.
Official Action Links
Use these after reading the relevant section above. This guide explains the practical detail first; the link is for action.
Related MedicalGroupUK Guides
These same-site guides help users compare nearby or related GP access routes.
Tennant Street Medical Practice FAQs
What is Tennant Street Medical Practice?
Tennant Street Medical Practice is an NHS GP surgery in Stockton-on-Tees.
What is the Tennant Street Medical Practice phone number?
The official practice website lists the main phone number as 01642 613331.
Where is Tennant Street Medical Practice?
The official practice website lists Tennant Street, Stockton on Tees, Cleveland, TS18 2AT. The CQC listing records the location as Farrer Street, Stockton On Tees, Cleveland, TS18 2AT.
What are Tennant Street Medical Practice opening hours?
The homepage lists Monday to Friday 8:00am to 6:30pm, with Saturday and Sunday closed.
When do the phone lines open?
The practice website header says lines open at 8:30am Monday to Friday.
What number is used between 6pm and 6:30pm?
The practice homepage says help between 6pm and 6:30pm Monday to Friday is available through reception and lists 01642 057024 for that window.
How do I book an appointment?
The appointments page says to telephone from 8:30am each weekday morning for Doctor or Nurse appointments. It also mentions certain appointment booking online through the SystmOne app.
Can I use an online consultation?
Yes. The practice says non-urgent online consultations can be used for symptoms, queries, follow-on sick notes and administrative work that may not need an appointment. The turnaround is listed as 2 working days.
How do urgent same-day appointments work?
The practice says urgent appointments are for conditions requiring same-day treatment. Appointments are released at 8:30am, and the duty doctor and minor illness clinic deal with urgent same-day problems.
Can I discuss more than one issue in a same-day urgent appointment?
The appointments page says for same-day urgent appointments the doctor or nurse practitioner will only deal with one condition.
How do I request a home visit?
Home visits are only made when there is an urgent medical reason why the patient cannot attend the practice. Contact the surgery before 10:30am if possible and give the correct address.
How do I cancel an appointment?
You can cancel through online services, the appointment reminder link sent to your phone, or by ringing the practice number and following the appointment cancellation instructions.
What happens if I miss appointments?
The appointments page says if you fail to attend three appointments without cancelling a pre-booked appointment, you may be removed from the practice list following notice.
How do I order repeat prescriptions?
The practice lists NHS App, SystmOnline, repeat prescription slip, post and limited telephone ordering for eligible patients.
How long do repeat prescriptions take?
The practice asks for two full working days’ notice. Requests received before 5pm are ready after 1pm two working days later.
Can everyone order prescriptions by phone?
No. The practice says telephone requests are only accepted for housebound patients, terminally ill patients and patients aged 75 years and over.
When can eligible patients phone the Prescription Team?
The repeat prescription page lists phone request times as 10:30am to 12 noon and 2pm to 5pm, using the correct Prescription Team option.
How do I get test results?
If you use the surgery App or NHS App, you can see test results online. If not, phone the main surgery number Monday to Friday.
Can someone else get my test result?
The practice says results are released only to the patient unless alternative arrangements have been agreed in writing.
Can I access my medical records online?
Yes. The practice says NHS App or surgery App users can access medical record information from the applicable start date or sign-up date. Earlier information must be requested in writing.
How do I register with Tennant Street Medical Practice?
The practice says it welcomes registration requests from patients in the Stockton area. Patients can call into the practice, download a form where available, or use the national Register with a GP Surgery route.
Does Tennant Street Medical Practice accept Billingham or Teesdale registrations?
The registration page says the practice no longer accepts requests from patients living in Billingham or Teesdale.
Which doctors are listed on the official team page?
The official team page lists doctors including Dr Mark Quigg, Dr Amelia Jardine, Dr Rupert Smith, Dr Claire Green, Dr Lucy Falcus, Dr Simran Gandhi, Dr Shelley Ford, Dr Ian Maitland and Dr Josie Morgan.
Does the practice host blood tests?
The services page says the practice hosts a phlebotomy service provided by North Tees hospital from 8am to 12 noon every weekday.
Does the practice have evening or weekend appointments?
BYTES PCN lists enhanced-access appointments in evenings and weekends, booked through your GP practice. They may be at Eaglescliffe, Woodbridge or Tennant Street Medical Practices.
Is Tennant Street Medical Practice CQC rated?
The CQC profile lists Tennant Street Medical Practice as overall Good.
Is this the official Tennant Street Medical Practice website?
No. This is an independent MedicalGroupUK.org guide. Use the official practice, NHS or CQC links for live forms, appointment rules and current service details.