Selsdon GP Triage, Accurx Forms & Extended Appointment Options
Use this Selsdon Park Medical Practice guide to check the address, phone number, new doctor appointment form, same-day response process, cancellation rule, extended hours, Croydon GP Hub route, map and new-patient status without reading generic GP filler.
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Selsdon Park Medical Practice key details
Most important Selsdon-specific point: the practice says doctor appointments and medical queries now use an online request form. If you do not have a smartphone, call the practice and reception will help complete the form; requests are assessed in the same way.
Selsdon Park doctor appointments: how the new triage system works
| Step | What patients should do | Why it matters |
|---|---|---|
| 1. Send medical query online | Use the practice website doctor appointment section or Accurx patient form. | The practice says all medical queries and doctor appointment requests should go through the online form. |
| 2. Use NHS App if preferred | Online request forms can be accessed through the practice website or NHS App. | This avoids phone waiting and gives the practice structured information. |
| 3. Call if you cannot use online | Phone 020 8657 0067 and ask reception to help complete the simple questions. | The practice says requests are assessed the same way, regardless of how you contacted them. |
| 4. Wait for response | The practice may call you or send an SMS with a self-book link. | Do not miss unknown-number calls or SMS messages after submitting the form. |
| 5. Correct clinician | You may be directed to a GP, nurse, pharmacist, physiotherapist, ACP, paramedic or social prescriber. | The new system is designed to match the request to clinical need, not just book everyone with a GP. |
Useful practical rule: write one clear medical issue per request. Include symptoms, how long, medication, red flags, and your best callback time. Vague requests like “need doctor” can delay safe routing.
Best route for each Selsdon Park Medical Practice request
Doctor appointment
Use the online doctor appointment form. If needed, reception can help complete it by phone.
Same-day medical concern
Submit the form clearly and keep your phone available. The practice says urgent needs can get prompt appointments.
Repeat prescription
Order repeat prescriptions online 24/7 with NHS App or another online service. The practice says it does not accept patient prescription requests by email.
Reception enquiry
Use the reception enquiry online form where possible, instead of calling for non-urgent admin.
Emergency symptoms
Call 999 for chest pain, severe breathing difficulty, stroke signs, collapse, heavy bleeding or serious injury.
When closed
Use NHS 111 online or call 111. The practice lists out-of-hours as 111.
Video: how the new online triage service works
This video is relevant because Selsdon Park Medical Practice’s own new appointment-system news page links to a YouTube explainer about the online request/triage service.
This is an explainer linked by the practice’s new triage update. It is not a guarantee of appointment availability. Always follow the live Selsdon Park Medical Practice form and NHS urgent-care guidance.
Selsdon Park extended appointments and Croydon GP Hub options
| Service detail | What the practice / CQC says | User tip |
|---|---|---|
| Core opening | CQC says the practice is open Monday to Friday, 8am to 6:30pm. | Use the online form first where possible, especially for doctor appointment requests. |
| Friday evening urgent advice | The appointment page says patients can have a Friday evening telephone consultation from 6:30pm to 7:30pm through GP Collaborative, not Selsdon Park directly. | Ask reception how this applies to your need before assuming availability. |
| Saturday appointments | The practice says every third Saturday has bookable appointments at Selsdon Park; other Saturdays may use Woodcote Medical Centre or Old Coulsdon Medical Practice. | Check the exact location before travelling. |
| PCN extended access | CQC says late evening and weekend appointments are provided locally by the PCN. | You may be offered care outside the main surgery depending on availability. |
| Croydon GP Hubs | The practice points users to Croydon GP Hubs for help when they need to see a GP but cannot get an appointment. | Use NHS 111 online or call 111 before attending A&E for urgent non-emergency care. |
What to say when using the form or calling reception
Short message that gives useful triage details
Before submitting the form
- Use one main issue per request.
- Keep your phone nearby after submitting.
- Check SMS messages for a self-book link.
- Mention mobility, language or carer needs early.
Do not wait for GP triage for
- Chest pain or stroke symptoms.
- Severe breathing difficulty.
- Collapse, major injury or heavy bleeding.
- Any life-threatening emergency.
Selsdon Park help finder: form, phone, NHS 111 or 999?
Choose the closest situation
This is general signposting only, not medical advice.
Cancel Selsdon Park appointments early if you cannot attend
Selsdon Park Medical Practice map: 97 Addington Road, South Croydon CR2 8LG
Use the exact postcode
Use CR2 8LG for maps. The practice is on Addington Road in Selsdon, South Croydon.
Access notes
Communitas clinic information for this location lists disabled parking, step-free access and accessible toilets.
Local travel tip
Addington Road and Selsdon high-street traffic can be slow near school and commute times. Arrive early if reception help is needed.
Registering with Selsdon Park Medical Practice
NHS registration status
The NHS profile shows Selsdon Park Medical Practice is currently accepting new patients.
Have ready
- Full name and current South Croydon/Selsdon address.
- Date of birth and contact number.
- Previous GP if known.
- NHS number if you have it.
- Current medicines, allergies and long-term conditions.
Before registering: NHS “accepting new patients” is useful, but you should still check the official practice registration page for catchment and joining instructions.
Common Selsdon Park GP access mistakes
Calling for every GP request
The practice asks doctor appointment requests to go through the online form where possible.
Missing SMS self-book links
If an appointment is needed, you may be sent an SMS booking link. Check texts after submitting.
Using email for prescriptions
The practice says patient repeat prescription requests are not accepted by email.
Ignoring alternative clinicians
You may be directed to a pharmacist, physiotherapist, ACP, paramedic or social prescriber when appropriate.
Using the form for emergencies
Call 999 for life-threatening symptoms. Do not wait for online triage.
Not cancelling
Call 020 8657 0067 as soon as possible if you cannot attend.
Official Selsdon Park Medical Practice links
Practice website
Doctor appointment form, prescriptions, reception enquiries, contact details and practice updates.
Open Practice WebsiteAppointment page
New triage system, same-day response, self-book links, extended hours and cancellation details.
Open Appointment PageCQC profile
Current CQC rating, inspection summary, practice population and access review details.
Open CQC SummarySource check
Use official sources before calling, travelling, registering or relying on phone/opening details.
Back to Quick FactsSelsdon Park Medical Practice FAQ
Selsdon Park Medical Practice is at 97 Addington Road, Selsdon, South Croydon, Surrey, CR2 8LG.
The official practice website, NHS profile and CQC listing show telephone number 020 8657 0067.
The practice says medical queries and doctor appointment requests should be sent through the online form on the practice website or via NHS App access.
The practice says patients without a smartphone can call the practice and reception will guide them through the questions and help complete the online form.
The practice says it will respond the same day to online appointment and medical query requests, allowing urgent needs to receive prompt appointments.
CQC lists the practice as open Monday to Friday from 8am to 6:30pm. Extended-hours appointments may also be available through the practice, GP Collaborative or PCN routes.
The practice appointment page says every third Saturday has bookable appointments at Selsdon Park, while other Saturdays may use Woodcote Medical Centre or Old Coulsdon Medical Practice.
If you cannot keep your appointment, the practice says to call 020 8657 0067 and cancel as soon as possible so another patient can use the slot.
The NHS profile shows Selsdon Park Medical Practice is currently accepting new patients. Check the official registration process before applying.
CQC shows Selsdon Park Medical Practice has an overall rating of Good. CQC’s latest inspection summary was published in January 2024.
The practice says repeat prescriptions should be ordered online 24/7 with NHS App or another online service, and that it does not accept prescription requests by email from patients.
Use NHS 111 online or call 111 for urgent non-emergency help. Call 999 for life-threatening symptoms such as chest pain, stroke signs, severe breathing difficulty, collapse or heavy bleeding.
Before you rely on this page
MedicalGroupUK.org is independent. It is not part of Selsdon Park Medical Practice, NHS England or CQC. Always verify current appointment, phone, registration and urgent-care details through official sources.
Selsdon Park key details
Address: 97 Addington Road, Selsdon, South Croydon CR2 8LG. Phone: 020 8657 0067. Doctor access: online request form / Accurx triage. CQC: Good.
Safe-use reminder: use the practice online form for doctor appointment requests, NHS App/online services for repeat prescriptions, NHS 111 for urgent non-emergency help, and 999 for life-threatening emergencies.