Queen Edith GP Appointments, Hours, Accurx Triage & Patient Access Guide
Use this independent Queen Edith Medical Practice guide to check the correct Cambridge address, phone number, appointment routes, Accurx patient triage, opening hours, registration, prescriptions, NHS App, SystmOnline, test results, urgent help, map and official links.
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Queen Edith Medical Practice key details
Queen Edith Medical Practice is an NHS GP surgery at Queen Edith Medical Centre, 59 Queen Edith’s Way, Cambridge, Cambridgeshire, CB1 8PJ. The main phone number shown by NHS/CQC sources is 01223 247288. CQC lists the practice as Overall: Good.
Address
Queen Edith Medical Centre, 59 Queen Edith’s Way, Cambridge, Cambridgeshire, CB1 8PJ. Use the full postcode when using maps or taxis.
Phone
Call 01223 247288. The official contact page warns that calls can be busy at certain times, especially morning and early afternoon periods.
Normal opening sessions
The official opening page lists weekday sessions as 8:15am to 1:30pm and 2:00pm to 6:00pm, with weekends closed.
Accurx patient triage
The homepage explains Accurx triage for health problems and admin/routine requests. Clinically urgent health forms may receive same-day contact.
Repeat prescriptions
Repeat prescriptions can be requested by email, SystmOnline, NHS App, or in writing. The practice says requests cannot be taken by phone.
Urgent safety
Use NHS 111 for urgent non-emergency help when closed or unsure. Call 999 for life-threatening symptoms or serious injury.
Most useful patient detail: Queen Edith uses online services such as SystmOnline, NHS App and Accurx patient triage. For a new or worsening medical problem, use the correct health-problem route, not the admin/routine-care route.
What do you need from Queen Edith Medical Practice today?
Choose the closest situation. This quick helper points you toward the safer route: Accurx, SystmOnline, NHS App, phone, reception, prescription route, NHS 111 or 999.
Tap the closest patient need
This tool gives general signposting only. It is not medical diagnosis or emergency advice.
How to request an NHS GP appointment at Queen Edith Medical Practice
Queen Edith offers several access routes, including SystmOnline, NHS App, Accurx patient triage, phone and reception. The safest route depends on whether your issue is a new/worsening medical problem, routine admin request, online booking, home visit, test result or urgent-care problem.
| Route | Best for | What to prepare | When not to use |
|---|---|---|---|
| Accurx health problem | New or worsening medical problems that need clinical review. | Symptoms, duration, medication, red flags, availability and phone number. | Do not use for life-threatening symptoms or serious injury. |
| Accurx admin/routine care | Non-urgent admin or routine requests. | Specific admin request, document details, dates, reference numbers and contact details. | The practice says this is not for requesting an appointment for a new or worsening medical problem. |
| SystmOnline | Supported online appointments, repeat prescriptions and medical-record access. | Practice ID/access ID, password, appointment reason and current contact details. | Do not assume every appointment type is available online. |
| NHS App | Booking/managing supported appointments, prescriptions, symptom checking and record access. | NHS login, verified identity and up-to-date contact details. | Do not use routine app access instead of 111/999 when urgent symptoms need immediate help. |
| Phone: 01223 247288 | Patients who cannot use online forms, urgent same-day contact during opening times, interpreter/home-visit queries or access problems. | Name, date of birth, symptoms, duration, medication, urgency and callback number. | Do not stay in a queue if someone may need emergency care. |
| Reception / in person | Forms, support with access, paper requests or online-service registration help. | Correct address, ID if requested for access services, and enough time for reception check-in. | Do not travel without checking current closures, training afternoons and opening sessions. |
Appointment request script: “I am registered with Queen Edith Medical Practice. I need help with _____. It started _____. It is getting better/worse. I take _____. I am worried because _____. I can take a call at _____. Please advise whether this should be GP, nurse, pharmacy, physiotherapy, NHS 111 or emergency care.”
Late appointment warning
The official appointments page says if you are late, you may not be seen and may not be able to rearrange until the next working day except in a medical emergency requiring immediate attention.
Interpreter and home visits
If you need an interpreter, notify reception so one can be arranged. If you are housebound or too unwell to attend, the practice says home visit requests are best made before 10:00am where possible.
Queen Edith Medical Practice opening hours
The official opening-hours page lists weekday sessions as 8:15am to 1:30pm and 2:00pm to 6:00pm, with Saturday and Sunday closed. The homepage also lists specific closure dates for bank holidays and staff training, so always check the official site before travelling.
| Day | Listed normal opening | Patient tip |
|---|---|---|
| Monday | 8:15am–1:30pm; 2:00pm–6:00pm | Check for bank holiday or training notices before attending. |
| Tuesday | 8:15am–1:30pm; 2:00pm–6:00pm | Morning phone lines can be busy; use online routes where suitable. |
| Wednesday | 8:15am–1:30pm; 2:00pm–6:00pm | For test results, best phone times are 11:00am–1:00pm or after 3:00pm. |
| Thursday | 8:15am–1:30pm; 2:00pm–6:00pm | Check whether any staff training closure applies. |
| Friday | 8:15am–1:30pm; 2:00pm–6:00pm | Order repeat prescriptions early before weekends. |
| Saturday | Closed | Use NHS 111 for urgent non-emergency help when closed. |
| Sunday | Closed | Use 999 for life-threatening emergencies. |
Phone timing note: the official contact page asks patients with non-urgent problems to avoid calling during high-volume periods: 8:15am–11:00am and 2:00pm–4:00pm. If your medical query needs same-day assessment, use the official online medical query route or call appropriately.
Register with Queen Edith Medical Practice
The official registration page says patients who live within the practice area are welcome to register. It describes the practice area as parts of Cambridge City to the east of the river, south of Newmarket Road, and South Cambridgeshire villages including Cherry Hinton, Teversham, Fulbourn, the Shelfords, Stapleford and Trumpington.
Use NHS Register with a GP surgery
The practice links to the NHS registration service for this surgery. The page says you do not need proof of address, immigration status, ID or an NHS number.
Check the practice area
Registration depends on living within the practice area. If unsure, contact the surgery before submitting forms or assuming acceptance.
Paper forms are available
The official page says paper forms are still available from the practice reception desk if you need one.
| Prepare this | Why it helps | Practical note |
|---|---|---|
| Current address | Needed to check practice area/catchment. | Use your real current Cambridge or local village address. |
| NHS number if known | Helps match your NHS record. | The official page says registration can still start without an NHS number. |
| Previous GP details | Helps trace your medical records. | Include previous practice name, town and previous address if known. |
| Medication and allergies | Important for safe prescribing while records transfer. | Bring a current repeat slip or medicine list if you take regular medication. |
| Contact details | The practice uses phone, SMS and email for some patient contact. | Keep mobile and email updated so reminders and triage replies reach you. |
Named GP note: the official site says all patients have a named accountable GP who coordinates care, but you can still speak to or make appointments with any of the practice doctors or nurses, not only your named GP.
Repeat prescriptions, SystmOnline, NHS App and nominated pharmacy
The official prescription page says repeat medication requests can be made by email, SystmOnline, NHS App or in writing by dropping/posting a request to the practice. It clearly states that repeat prescription requests cannot be taken by phone.
NHS App
Use the NHS App to order repeat prescriptions where your medicine is visible and your GP surgery connection is active.
SystmOnline
SystmOnline can be used for repeat prescription requests, appointments and record access after you obtain the required practice access details.
Email or written request
The prescription page lists email ordering and written requests. Repeat prescription forms can be found in the practice lobby.
Prescription timing rule: the official page asks patients to allow 2 clear working days between submitting a request and collecting medication from the nominated pharmacy. Requests made late in the week may not be ready until the following week.
Electronic Prescribing Service
The practice explains that prescriptions are sent electronically to your nominated pharmacy. If no preferred pharmacy is set, prescriptions can still be issued electronically for collection using your NHS number.
Before ordering
Check medicine name, strength, dosage, how many days are left, pharmacy name and whether any medication review is due. Do not wait until you run out.
Test results, fit notes, records and online services
Test results
The official test-results page asks patients to allow at least 7 days after the test so results can be received, checked and commented on by a doctor.
Best phone times for results are listed as 11:00am to 1:00pm or after 3:00pm.
Sick / fit notes
The reception enquiries page explains that if you are off work sick for 7 days or less, your employer should not ask for a GP medical certificate.
Medical record access
The practice supports online record access through its clinical system and the NHS App, where access is enabled and identity/security checks are complete.
Specimen note: the official test-results page says pathology samples such as urine, stool or sputum must be left at reception in suitable containers and clearly marked with identifying details and reason for the sample.
NHS 111, urgent help and 999 near Queen Edith Medical Practice
Routine GP forms are not emergency services. The official opening-hours and contact pages direct patients to NHS 111 when the practice is closed and an urgent medical problem cannot wait.
Call 999 now
Use 999 for life-threatening symptoms such as chest pain, stroke signs, severe breathing difficulty, collapse, heavy bleeding, severe allergic reaction, seizure not stopping or serious injury.
Use NHS 111
Use NHS 111 online or call 111 if you need urgent medical help and are not sure what to do, especially when the practice is closed.
Use the practice
Use Queen Edith official routes for routine care, ongoing symptoms, prescriptions, results, fit notes, registration, admin tasks and planned GP/nurse support.
Do not wait for a GP reply if someone may be seriously ill or injured. Call 999 or seek emergency care immediately.
Queen Edith Medical Practice map: 59 Queen Edith’s Way, Cambridge CB1 8PJ
Use the full official address when travelling: Queen Edith Medical Centre, 59 Queen Edith’s Way, Cambridge, Cambridgeshire, CB1 8PJ. Confirm appointment type and opening notices before travelling, especially around staff training closures or bank holidays.
Use exact postcode
Use CB1 8PJ and the full practice name to avoid confusion with other Cambridge health services or Queen Elizabeth/Queen-related searches.
Disabled access
The registration page says the practice has good disabled access, ground-floor GP consulting rooms, hearing loop at reception and a portable hearing loop when required.
Arrival tip
Arrive on time. The appointments page says late patients may not be seen and may need to rearrange on the next working day except in immediate medical emergency situations.
NHS App video: useful for Queen Edith appointments and prescriptions
Queen Edith Medical Practice signposts NHS App access for symptoms, appointments, repeat prescriptions and GP record access. This general NHS App video is included to help users understand NHS online access.
This video is general NHS App guidance, not a Queen Edith-specific rule. Always follow the official Queen Edith Medical Practice pages for local appointment, prescription and registration instructions.
Common Queen Edith Medical Practice mistakes to avoid
Using admin Accurx for a new medical problem
The homepage says admin/routine care is not for requesting an appointment for a new or worsening medical problem.
Calling during peak times for non-urgent issues
The contact page asks non-urgent callers to avoid 8:15am–11:00am and 2:00pm–4:00pm where possible.
Requesting prescriptions by phone
The prescription page states repeat medication requests cannot be taken by phone.
Ordering medication too late
Allow 2 clear working days between submitting a repeat request and collection from your nominated pharmacy.
Ringing for results too early
The test-results page asks patients to allow at least 7 days after the test before calling for results.
Using GP routes for emergencies
Use 999 for life-threatening symptoms and NHS 111 for urgent non-emergency help.
Arriving late
The appointment page says late patients may not be seen and may need to rearrange.
Ignoring training closures
The homepage lists staff training closure afternoons. Check before travelling.
Not updating contact details
Keep address, phone and email up to date so SMS reminders, triage messages and practice contact reach you.
Official Queen Edith Medical Practice links
Use these official sources for live appointment, registration, prescription, contact, CQC and urgent-care information.
Official practice website
Homepage, closure notices, online services, Accurx triage, SystmOnline, NHS App and patient information.
Open Practice WebsiteAppointments page
SystmOnline, appointment cancellation, text reminders, interpreter support and home-visit notes.
Open Appointments PageContact page
Calling guidance, busy periods, Accurx link, general email and out-of-hours 111 guidance.
Open Contact PageRegister with practice
Practice area, NHS registration service, temporary registration and disabled access notes.
Open Registration PagePrescriptions
Repeat prescriptions, SystmOnline, NHS App, nominated pharmacy, EPS and processing times.
Open Prescriptions PageNHS App page
Practice information about NHS App symptom checks, appointments, prescriptions and GP record access.
Open NHS App PageCQC profile
CQC rating, inspection summary, regulated activities, map and contact information.
Open CQC ProfileQueen Edith Medical Practice appointments, opening hours, phone number and registration
Queen Edith Medical Practice appointments
Use Accurx patient triage, SystmOnline, NHS App, phone or reception depending on whether your issue is medical, routine, admin or online-service related.
Queen Edith Medical Practice opening hours
The official opening page lists weekday sessions as 8:15am–1:30pm and 2:00pm–6:00pm, with weekends closed. Check closure notices before travelling.
Queen Edith Medical Practice phone number
The main phone number is 01223 247288. For non-urgent issues, avoid the busiest periods where possible.
Queen Edith Medical Practice registration
The official registration page says patients in the practice area are welcome to register and links to the NHS Register with a GP surgery service.
Queen Edith Medical Practice prescriptions
Use email, SystmOnline, NHS App or written request. Do not phone for repeat prescriptions and allow 2 clear working days.
Queen Edith Medical Practice CQC
CQC lists The Queen Edith Medical Practice at 59 Queen Edith’s Way as Overall: Good. Read the latest CQC page for inspection history and review notes.
Deep dive into Queen Edith Medical Practice access
Deep dive into appointment access
The key is choosing the right route: Accurx health problem for medical triage, admin/routine care for non-medical requests, SystmOnline/NHS App for supported online tasks, and phone for access problems.
Deep dive into Accurx triage
The homepage says clinically urgent health-problem submissions may be contacted same day, while non-urgent requests or admin/routine requests are usually responded to within 2 working days.
Deep dive into prescriptions
Prescription requests must not be made by phone. Use email, SystmOnline, NHS App or written request and allow 2 clear working days before pharmacy collection.
Deep dive into registration
Registration depends on the practice area. The official page welcomes eligible patients and links to the NHS Register with a GP surgery service for D81066.
Deep dive into urgent vs routine GP care
Use GP routes for routine or triage-managed care, NHS 111 for urgent non-emergency advice, and 999 for life-threatening symptoms.
Deep dive into access and travel
Use the exact Cambridge address and check closure notices before travelling. The practice notes disabled access and hearing-loop support.
Queen Edith Medical Practice FAQ
Queen Edith Medical Practice is at Queen Edith Medical Centre, 59 Queen Edith’s Way, Cambridge, Cambridgeshire, CB1 8PJ.
The main phone number shown by official NHS/CQC sources is 01223 247288.
The official opening-hours page lists weekday sessions as 8:15am to 1:30pm and 2:00pm to 6:00pm, with Saturday and Sunday closed. Check official closure notices before travelling.
Use the correct official route for your need: Accurx patient triage for health problems, SystmOnline or NHS App for supported online tasks, phone 01223 247288, or reception if you need in-person support.
Yes. The official homepage explains Accurx Patient Triage for health-problem submissions and admin/routine-care requests. The admin/routine-care option is not for new or worsening medical problems.
No. The official prescription page says repeat prescription requests cannot be taken by phone. Use email, SystmOnline, NHS App or written request instead.
The official prescription page asks patients to allow 2 clear working days between submitting a request and collecting medication from the nominated pharmacy.
Use the official new-patient registration page and NHS Register with a GP surgery link. The practice welcomes patients who live within its practice area.
CQC lists The Queen Edith Medical Practice at 59 Queen Edith’s Way, Cambridge, as Overall: Good.
The official test-results page asks patients to allow at least 7 days after the test. It says the best time to ring for results is 11:00am to 1:00pm or after 3:00pm. Results may also be visible through online record access.
Use NHS 111 online or call 111 for urgent non-emergency help when the practice is closed. Call 999 for life-threatening symptoms or serious injury.
No. This is an independent MedicalGroupUK.org guide. It is not the official Queen Edith Medical Practice, NHS or CQC website. Always verify live details through official links.
Final patient summary
Queen Edith Medical Practice is at 59 Queen Edith’s Way, Cambridge, CB1 8PJ. Phone: 01223 247288. CQC rating: Overall Good. Normal weekday sessions are listed as 8:15am–1:30pm and 2:00pm–6:00pm.
Safe route reminder
Use official practice routes for routine GP help, Accurx/SystmOnline/NHS App where supported, NHS 111 for urgent non-emergency help, and 999 for life-threatening symptoms.