North Road Medical Practice | NHS GP Surgery Road
Use this practical North Road Medical Practice Cardiff guide to choose the right appointment route, check opening hours, use NHS Wales App routes, register as a patient or student, order repeat prescriptions, follow up test results, understand urgent-care options, find the correct site and verify official sources.
Hero buttons keep users inside this article first. Official practice, NHS 111 Wales and HIW links are placed later beside the relevant explanation.
North Road Medical Practice: appointments, opening hours, phone number and NHS Wales GP services
North Road Medical Practice is an NHS Wales GP practice in Gabalfa, Cardiff. The main surgery is listed at 182 North Road, Gabalfa, Cardiff, CF14 3XQ, with telephone 02920 619188. The practice also lists Cathedral View Surgery, Llanidloes Road, Gabalfa, Cardiff, CF14 2ST, with telephone 02920 522811. This guide explains the exact user intent behind common searches such as appointments, opening times, prescriptions, students, test results, NHS Wales App, branch address and urgent out-of-hours help.
North Road address
North Road Medical Practice, 182 North Road, Gabalfa, Cardiff, CF14 3XQ. Use the full address because “North Road” is a common place name.
Main phone
Call 02920 619188 for the North Road site. The official practice details page also lists the same email for both sites.
Cathedral View branch
Cathedral View Surgery is listed at Llanidloes Road, Gabalfa, Cardiff, CF14 2ST, with phone 02920 522811.
Opening times
North Road is listed as Monday to Friday, 8:00am to 6:00pm, with telephone answered until 6:30pm. Cathedral View has shorter daily hours.
NHS Wales App
The official online services page points patients to the NHS Wales App for features the practice makes available, such as repeat prescriptions and personal-detail updates.
Urgent safety
Use NHS 111 Wales for urgent out-of-hours problems that cannot wait. Call 999 immediately for life-threatening emergencies.
Most important Cardiff-specific point: North Road Medical Practice is a Wales GP surgery, so CQC does not apply in the same way as England GP posts. For inspection information, use Healthcare Inspectorate Wales. For out-of-hours urgent help, use NHS 111 Wales or 0345 46 47 as the official out-of-hours page states.
What do you need from North Road Medical Practice today?
Use this route finder before phoning or travelling. It helps you choose between appointment booking, NHS Wales App, registration, prescriptions, test results, student registration, out-of-hours help and emergency care.
Choose the closest situation
This tool gives general signposting only. It is not medical diagnosis or emergency advice.
5-step North Road patient workflow before calling or travelling
This practical sequence stops you from using the wrong route, phoning without enough detail, going to the wrong branch, or waiting when the problem is urgent.
Check urgency first
If symptoms are life-threatening, call 999. If the problem is urgent out of hours but not 999, use NHS 111 Wales or 0345 46 47.
Confirm which site you need
North Road and Cathedral View have different locations and phone numbers. Check your appointment message, text or instruction before travelling.
Choose the right appointment route
Appointments can be made by telephone, online through NHS Wales App online booking where available, or by calling at the surgery.
Prepare a clear request
Have symptoms, duration, current medication, allergies, urgency, best callback time and whether you need longer than 10 minutes ready.
Use the correct admin route
Prescriptions, test results, registration and complaints each have their own route. Use the right page or phone window to reduce delays.
How to request an NHS GP appointment at North Road Medical Practice
The official appointment page says surgeries are open for appointments between 08:10 and 17:30. Appointments can be made by telephone, online using NHS Wales App online booking where available, or by calling at the surgery. Appointments can be booked up to a maximum of 5 weeks ahead, and routine appointments are usually 10 minutes.
| Route | Best for | What to prepare | When not to use |
|---|---|---|---|
| Phone: 02920 619188 | Booking appointments, urgent practice issues, reception questions and patients who cannot use digital routes. | Name, date of birth, symptoms, duration, medication, urgency and availability. | Do not phone routine reception instead of 999 for life-threatening symptoms. |
| NHS Wales App online booking | Supported online booking and repeat prescription features where the practice has made them available. | NHS Wales App access, correct GP registration and updated contact details. | Do not assume every appointment type is available online. |
| Calling at the surgery | Patients who need help from reception, cannot access phone/app routes, or need branch-specific guidance. | Which site you need, appointment reason and any access needs. | Do not travel without checking live hours or branch location first. |
| Routine appointment | Non-urgent GP or nurse care that can wait. | One issue per 10-minute slot; tell reception if you need longer. | Do not use routine booking for urgent medical problems that cannot wait. |
| Urgent practice route | Medical problems that cannot wait for a routine appointment. | Why it cannot wait, symptoms, risk factors and current location. | Use 999 if symptoms are life-threatening. |
Urgent appointment requests
The official appointment page says urgent medical problems that cannot wait for a routine appointment are seen at the end of morning and afternoon surgeries. Explain clearly why the problem cannot wait.
Routine appointment requests
Routine appointments can be booked ahead, but during busy times you may wait up to two weeks for a routine appointment, especially with a specific GP.
Appointment timing note: routine appointments are 10 minutes. If you have a complex problem, more than one issue, need a chaperone, or need extra communication support, tell the team when booking.
What to say when contacting North Road Medical Practice
Strong request example
Weak request example
This is too vague. It does not tell the team what is wrong, how urgent it is, which site you can attend, or whether another clinician or NHS urgent-care route is safer.
Why clear wording helps: GP reception teams need enough information to book the correct clinician, avoid unnecessary appointments, and identify urgent problems that should not wait.
North Road Medical Practice opening hours
The official opening-times page lists North Road Medical Practice as open Monday to Friday, 8:00am to 6:00pm, with telephone answered until 6:30pm. Cathedral View Surgery has separate, shorter hours. Bank holidays may affect opening times, so check with the surgery before travelling.
| Site | Address | Listed weekday hours | Practical patient tip |
|---|---|---|---|
| North Road | 182 North Road, Gabalfa, Cardiff, CF14 3XQ | Monday–Friday, 8:00am–6:00pm; telephone answered until 6:30pm | Use this as the main site unless your appointment says Cathedral View. |
| Cathedral View | Llanidloes Road, Gabalfa, Cardiff, CF14 2ST | Mon 8:00am–5:00pm, Tue 8:00am–5:00pm, Wed 8:00am–12:00pm, Thu 8:00am–5:00pm, Fri 8:00am–12:00pm | Check the branch hours before travelling because Wednesday and Friday are morning-only. |
| Weekends | Both sites | Closed Saturday and Sunday | Use NHS 111 Wales for urgent non-emergency help when closed. |
| Bank holidays | Both sites | Opening may be affected | Call the main surgery number for information or use NHS 111 Wales if urgent. |
Site-check reminder: do not rely on only the practice name. Check whether your appointment is at North Road or Cathedral View, because the branch hours and phone number are different.
Register with North Road Medical Practice
The official new-patients page says North Road welcomes registration requests from patients living within or moving to the practice area. Registration is with the practice, not an individual doctor, but patients may express a preference to see a particular doctor and that preference can be recorded.
Check practice area first
Registration is for patients living within or moving to the practice area. Use the official new-patient page and ask reception if you are unsure.
official new patient registration guidanceComplete GMS1 and questionnaire
The practice says new patients can register by completing a GMS1 form from reception and a short patient information questionnaire.
official registration pagePrepare useful information
Have your current address, date of birth, NHS number if known, previous GP details, regular medication and allergies ready.
official NHS 111 Wales health information| Prepare this | Why it matters | Practical tip |
|---|---|---|
| Current Cardiff address | Practice-area eligibility depends on where you live. | Use your current term-time or home address, not an old address. |
| NHS number if known | Helps match your records safely. | Check NHS letters, prescriptions or app records if available. |
| Previous GP details | Helps your medical record transfer. | Include practice name and town if you know it. |
| Medication and allergies | Important while records are still transferring. | Do not wait until you run out of medicine before registering. |
| Doctor preference if any | The practice says you can express a preference to see a particular doctor. | Preferences can be recorded but may not always be possible. |
Student registration and healthcare at North Road Medical Practice Cardiff
North Road’s official homepage includes a student message explaining that students studying in Cardiff who have moved to a term-time address should register with a local GP practice. The new-patients page says students new to the area are invited to register, and can register online either on their university website or by using the new student registration route.
Who should consider registering?
Students living in Cardiff for most of the year should usually register near their term-time address so routine and urgent care is accessible locally.
Prescriptions in Wales
The official student notice says students may benefit from free NHS prescriptions when dispensed by a pharmacist in Wales.
Community pharmacy services
The student notice mentions community pharmacy services such as the Common Ailment Service and Pharmacy Independent Prescribing Service.
Digital access
Set up the NHS Wales App if available to you so you can use features the practice has enabled, such as repeat prescriptions.
Urgent student safety
If you feel unsafe, severely unwell, or at risk of harm, use urgent crisis support, NHS 111 Wales or 999 rather than waiting for routine GP access.
What students should prepare
Have term-time address, mobile number, NHS number if known, medication, allergies, previous GP details and any ongoing health needs ready.
Repeat prescriptions, medicines and NHS Wales App at North Road Medical Practice
The official prescriptions page says repeat prescriptions can be requested in person, by post, via local chemist collection services, or through the online ordering service using the NHS Wales App where available. The practice asks patients to allow 48 working hours for prescription requests and says prescription requests cannot be accepted by telephone because this can give rise to errors.
NHS Wales App
The online services page says the NHS Wales App may allow repeat prescription requests where the practice has made the feature available.
official online services pageIn person request
You can complete the request slip and hand it to the team or post it through the appointment request drop-off box in the practice foyers.
official prescription instructionsBy post
Send a clear handwritten request to the practice, requesting pharmacy collection or enclosing a stamped addressed envelope where needed.
official repeat prescription pageAvoid prescription delays: include medicine name, strength, dose, how many days you have left, preferred pharmacy and whether a medication review is due. Do not phone prescription requests and do not wait until your final dose.
Batch Repeat Dispensing
The official prescription page says patients using the same medicines regularly may benefit from Batch Repeat Dispensing through a pharmacy, where suitable. Ask your prescriber or community pharmacist if this may apply.
Local chemist collection
The practice says a number of local chemists operate a prescription collection service. Ask reception for details rather than assuming your pharmacy collects automatically.
Test results, online services, medical services and concerns
Blood test results
The test-results page says blood test results are available one week after the test date. Patients should phone between 11:00 and 13:00, or after 16:00 only.
official test results pageX-ray results
The practice says patients will be advised when x-ray results should be available. Phone the surgery between 13:00 and 15:00 only for x-ray result queries.
official x-ray result guidanceOnline services
The online services page points patients to the NHS Wales App and says available features may include appointment booking/cancelling, repeat prescriptions and updating personal information.
official NHS Wales App informationMedical services
The practice lists services including midwife, health visitor, phlebotomist, mental health liaison, contraception, travel vaccination advice, minor surgery, chronic disease management, flu and childhood immunisations.
official medical services pageRaising a concern
The practice follows NHS Wales “Putting Things Right” procedure and says complaints are acknowledged within 2 working days with a response provided within 30 working days.
official raising a concern pagePrivacy and records
The privacy page explains how the practice handles personal information, medical records, Subject Access Requests and data-sharing duties.
official privacy informationNHS 111 Wales, out-of-hours help and 999 near North Road Medical Practice
The official out-of-hours page says that if you require urgent medical attention between 6:30pm and 8:00am, or on weekends and bank holidays, the GP Out of Hours Service can be accessed by telephoning 111 or 0345 46 47. For life-threatening emergencies, telephone 999 immediately.
Call 999 now
Use 999 for life-threatening symptoms such as severe bleeding, collapse, unconsciousness, severe chest pain, severe breathing difficulty, stroke signs or severe allergic reaction.
Use NHS 111 Wales
Use 111 or 0345 46 47 for urgent medical attention when the surgery is closed and the problem cannot wait until routine opening.
Use the practice
Use North Road routes for routine GP problems, non-emergency urgent GP concerns during opening, prescriptions, results, registration and planned care.
Do not wait for a GP reply if someone may be seriously ill, injured, collapsed, unconscious, bleeding severely, having severe chest pain, or showing stroke symptoms.
North Road Medical Practice map: 182 North Road, Gabalfa, Cardiff CF14 3XQ
Use the full address: North Road Medical Practice, 182 North Road, Gabalfa, Cardiff, CF14 3XQ. If your appointment is at Cathedral View Surgery, use Llanidloes Road, Gabalfa, Cardiff, CF14 2ST instead.
Use exact postcode
Use CF14 3XQ for the North Road site. Do not rely on only “North Road Medical Practice” because similar names exist in different places.
Branch warning
Cathedral View Surgery has a different address, phone number and shorter opening times. Check your appointment instruction before travelling.
Access needs
NHS 111 Wales lists disabled access as yes for the North Road Medical Practice local service. Still contact the practice if step-free access, interpreter support or other help is essential.
NHS Wales App video/help context for appointments and prescriptions
North Road Medical Practice points patients to the NHS Wales App for available online features such as repeat prescriptions, and potentially appointment booking/cancelling where enabled. This embedded video is general NHS app-style support and should not replace North Road’s local rules.
This is general NHS online access guidance, not a North Road Medical Practice-specific booking rule. Use the official North Road pages for current local instructions and NHS Wales App availability.
Common North Road Medical Practice mistakes to avoid
Going to the wrong site
North Road and Cathedral View are different locations. Check the appointment message before travelling.
Assuming Cathedral View has full-day hours
Cathedral View closes at 12pm on Wednesday and Friday according to the official opening-times page.
Calling for prescriptions
The practice says prescription requests cannot be accepted by telephone because this can give rise to errors.
Ordering medicine too late
Allow 48 working hours for prescription requests. Order before weekends, bank holidays, travel or exams.
Calling too early for blood results
The practice says blood results are available one week after testing and asks patients to call in specific windows.
Using routine GP route for emergencies
Call 999 for life-threatening symptoms. Use NHS 111 Wales for urgent out-of-hours help that cannot wait.
Not asking for longer appointment time
Routine appointments are 10 minutes. Tell reception when booking if you need longer.
Student registration delay
Students living in Cardiff for most of the year should register with a local GP practice near their term-time address.
Forgetting bank holidays
The opening-times page warns bank holidays may affect opening times. Check before travelling.
Looking for CQC instead of HIW
This is a Wales GP surgery, so Healthcare Inspectorate Wales is the relevant public inspection source.
Not using pharmacy services
Students and other patients may be able to use Welsh community pharmacy services for appropriate common ailments.
Ignoring result phone windows
Blood and x-ray result phone windows are different. Calling outside the stated window can waste time.
Official North Road Medical Practice links and resources
Use these official or high-trust links for live verification. They appear here after the practical explanation so you know which source to use for each task.
Practice website
Main official site for current notices, student message, services, appointments and patient information.
official practice websiteAppointments page
Appointment booking methods, 5-week advance booking, 10-minute routine appointments and urgent medical problem guidance.
official appointment pageContact page
North Road and Cathedral View phone numbers and shared practice email.
official contact pageOpening times
North Road and Cathedral View opening hours, weekend closure and bank-holiday warning.
official opening times pageRepeat prescriptions
48-working-hour processing, in-person, post, chemist collection and NHS Wales App ordering information.
official repeat prescription pageNew patients
Practice-area registration, GMS1, patient questionnaire and student registration guidance.
official new patient pageNHS 111 Wales local listing
Address, phone, disabled access, out-of-hours number and normal opening hours.
official NHS 111 Wales listingHealthcare Inspectorate Wales
Welsh inspection source for North Road Medical Practice and published inspection reports.
official HIW profileOut-of-hours help
Urgent GP out-of-hours help when the surgery is closed and the problem cannot wait.
official out-of-hours guidanceRelated MedicalGroupUK GP guides
The sitemap fetch failed in the tool, so these internal links were included only after live page verification. They help users compare NHS GP appointment access, multi-site practice wording, phone rules and patient-route explanations across similar guides.
Multi-site GP access example
Useful if you want to compare how another guide explains two practice sites and appointment-site confusion.
Park Medical Practice NHS GP appointments guideOnline GP form example
Helpful for comparing online appointment form guidance, phone support and urgent-care wording.
Frome Medical Practice NHS GP appointments guidePhone and triage access example
Useful if you want to compare urgent request windows, receptionist routing and out-of-hours instructions.
Handsworth Medical Practice appointment guideSuggested future related pages without links: NHS Wales App GP guide, Wales repeat prescription guide, Cardiff GP registration guide, NHS 111 Wales out-of-hours guide and Welsh GP inspection/HIW guide.
People also search: North Road Medical Practice appointments, hours, phone, prescriptions and registration
North Road Medical Practice appointments
The appointment intent is about choosing phone, NHS Wales App online booking where available, or attending the surgery. Users also need to understand 10-minute slots and urgent end-of-surgery care.
North Road Medical Practice opening hours
North Road is listed Monday to Friday, 8:00am to 6:00pm, with phone answered until 6:30pm. Cathedral View has different branch hours.
North Road Medical Practice phone number
The main North Road number is 02920 619188. Cathedral View Surgery is listed separately as 02920 522811.
North Road Medical Practice registration
The practice welcomes registration requests from patients living within or moving to the practice area. Students new to Cardiff are invited to register locally.
North Road Medical Practice prescriptions
Repeat prescriptions need 48 working hours and cannot be requested by telephone. Use in-person, post, chemist collection or NHS Wales App where available.
North Road Medical Practice NHS Wales App
The online services page points patients to NHS Wales App features the practice has enabled, including repeat prescriptions and personal information updates.
North Road Medical Practice test results
Blood test results are usually available one week after the test date, with specific phone windows. X-ray result calls have a different 13:00–15:00 window.
North Road Medical Practice Cardiff students
Students living in Cardiff for most of the year should register with a local GP near their term-time address so routine and urgent care is accessible.
North Road Medical Practice HIW
Healthcare Inspectorate Wales is the relevant public inspection source for this Wales GP surgery, not CQC.
Deep dive into North Road Medical Practice access
Deep dive into appointment access
North Road appointment access is not just a phone number. Patients need to understand phone booking, surgery booking, NHS Wales App online booking where available, 5-week advance booking and urgent end-of-surgery handling.
Deep dive into North Road vs Cathedral View
The practical risk is attending the wrong site. The two sites have different addresses, phone numbers and branch hours, so always check appointment instructions.
Deep dive into prescriptions and NHS Wales App
The practical issue is timing and route. Repeat prescriptions take 48 working hours and telephone requests are not accepted due to error risk.
Deep dive into students and registration
Students who move to Cardiff for term time should register locally so routine care, urgent care and prescriptions can be accessed close to where they live most of the year.
Deep dive into urgent vs routine GP care
Routine appointments can wait. Urgent medical problems that cannot wait may be handled at the end of morning/afternoon surgeries, while out-of-hours urgent care goes to NHS 111 Wales.
Deep dive into test results
The key issues are timing and phone window. Blood results are not generally available immediately and x-ray result calls use a different time window.
North Road Medical Practice FAQ
North Road Medical Practice is at 182 North Road, Gabalfa, Cardiff, CF14 3XQ.
The official phone number for North Road Medical Practice is 02920 619188.
The official opening-times page lists North Road as Monday to Friday, 8:00am to 6:00pm, with telephone answered until 6:30pm. Saturday and Sunday are closed.
Yes. The practice details page also lists Cathedral View Surgery, Llanidloes Road, Gabalfa, Cardiff, CF14 2ST, with phone 02920 522811.
Appointments can be made by telephone, online using NHS Wales App online booking where available, or by calling at the surgery.
The official new-patients page says students new to the area are invited to register and can register online either through their university website or the new student registration route.
The official prescription page asks patients to allow 48 working hours for prescription requests.
No. The practice says it cannot accept prescription requests over the telephone because this can give rise to errors.
Blood test results are available one week after the test date. The practice asks patients to phone between 11:00 and 13:00, or after 16:00 only. X-ray result calls should be between 13:00 and 15:00 only.
No. This is an independent guide from MedicalGroupUK.org. It is not the official NHS Wales, Healthcare Inspectorate Wales or North Road Medical Practice website. Always verify live details through official sources.
Final patient summary
North Road Medical Practice is listed at 182 North Road, Gabalfa, Cardiff, CF14 3XQ. Phone: 02920 619188. The branch Cathedral View Surgery is listed at Llanidloes Road, Gabalfa, CF14 2ST.
Safe route reminder
For routine GP help, use the official phone, surgery or NHS Wales App route where available. For urgent out-of-hours help, use NHS 111 Wales. For life-threatening symptoms, call 999.