Keyworth GP Route Compass
If you searched for Keyworth Medical Practice, the current patient route is best understood as Village Health Group’s Keyworth surgery: appointments through Contact Us Online or phone, prescriptions through NHS App/SystmOnline routes, a separate Keyworth dispensary window, and prebooked extended-access appointments.
This guide puts the useful official details inside the page first, so you can decide whether to use the online request form, phone the branch, use the NHS App, check dispensary times, register, or use NHS 111.
What Do You Need from Keyworth Medical Practice Today?
Choose the task before opening a form. Village Health Group uses different routes depending on whether your need is urgent, routine, after 2pm, prescription-related, dispensary-related, registration-related, or urgent out-of-hours care.
Urgent GP appointment
- Use the appointment request form Monday-Friday 8am-2pm.
- All medical requests are sent to triaging doctors.
- After 2pm, phone the Keyworth branch.
Routine appointment
- Use Contact Us Online Monday-Friday 8am-2pm.
- After 2pm, phone the branch practice.
- NHS App can be used for eligible screening tests or vaccinations.
Repeat prescription
- Use NHS App, SystmOnline or the online prescription route.
- Allow 72 working hours for processing.
- Check Keyworth Dispensary hours before collection.
Dispensary collection
- Keyworth Dispensary is at Bunny Lane.
- Open weekdays 10am-1pm and 3pm-6pm.
- Closed Saturday and Sunday.
Register
- NHS says Keyworth Surgery is accepting new patients.
- Check catchment and registration route.
- Prepare NHS number, medicines and previous GP details.
Closed or urgent?
- Before 8am or after 6:30pm, use NHS 111 for urgent help.
- Call 999 for medical emergencies.
- Extended access is prebooked only, not walk-in.
Keyworth Medical Practice Name Note
Many patients still search “Keyworth Medical Practice.” Current official patient information is now published on the Village Health Group website, with the NHS profile titled Village Health Group, Keyworth Surgery. This guide uses the search name for clarity, but sends patients to the current official Village Health Group routes.
Search name
Keyworth Medical Practice is the name many users type into Google and Bing.
Current official route
Use the Village Health Group website for appointments, prescriptions, online services, complaints and contact information.
Old CQC profile
The old CQC profile for Dr Langridge and Partners / Keyworth Medical Practice is archived and says the provider changed.
Keyworth Phone, Address and Opening Hours
| Need | Official detail | Patient use |
|---|---|---|
| Practice / branch | Village Health Group, Keyworth | Use this current official name on NHS and practice pages. |
| Address | Bunny Lane, Keyworth, Nottingham, NG12 5JU | Use this for travel, forms and map searches. |
| Phone | 0115 937 3527 | Use if the online route is unsuitable, unavailable, or after 2pm for appointments. |
| Main hours | Monday-Friday 8:00am-6:30pm; Saturday closed; Sunday closed. | Use NHS 111 out of hours if urgent and not an emergency. |
| Bank holidays | Official pages show bank-holiday closures when posted. | Check live official updates before travelling near holidays. |
Appointments: Online Request Form, Phone and NHS App
The official appointment page says urgent and routine appointment requests should use the appointment request form by clicking the Contact Us Online image at the top of the page, Monday to Friday from 8am to 2pm. After 2pm, patients should contact their branch surgery by telephone.
Use Contact Us Online between 8am and 2pm
For urgent appointment needs today or tomorrow, and routine appointment requests, use the online appointment request route during the official window.
Give clear information
When you get in touch, the practice asks what you need help with. Explain symptoms, duration, medication, urgency and best contact number.
After 2pm, phone Keyworth
If you require an appointment after 2pm, use the branch telephone route instead of waiting for the online form.
Use NHS App for eligible screening or vaccination bookings
The official appointments page says NHS account / NHS App can be used to book a screening test or vaccination where eligible.
Cancel rather than miss the slot
Use NHS App/SystmOnline where available or phone the practice if you cannot attend. Missed appointments waste limited GP time.
Extended Access: Evening and Weekend Appointments
Village Health Group’s contact page says extended-hours appointments are available outside normal working hours, but they are prebookable only through your own GP practice. There is no walk-in service.
| Extended access item | Official detail | Patient tip |
|---|---|---|
| Times | Weekdays 6:30pm-8:00pm and weekends 8:30am-5:00pm. | Book through your own branch during opening hours. |
| Who may see you | Rushcliffe GP, Nurse or Healthcare Assistant. | The appointment location depends on the day. |
| Locations | Belvoir Health Group, Castle Healthcare Practice and Keyworth Medical Practice are listed for different days. | Keyworth is listed for Fridays. |
| Walk-in? | No walk-in service is offered. | Do not travel without a confirmed booking. |
| Urgent outside hours | NHS 111 before 8am or after 6:30pm; 999 for emergencies. | Extended access is not an emergency walk-in route. |
Keyworth Dispensary Hours
Keyworth has a separate official dispensary listing at Bunny Lane. This matters because the dispensary hours are not the same as the main surgery opening hours.
Location
Keyworth Dispensary, Bunny Lane, Keyworth, Nottingham, NG12 5JU.
Phone and email
Phone: 0115 937 3527. The dispensary page lists email: nnicb-nn.vhg@nhs.net.
Opening windows
Monday-Friday 10:00am-1:00pm and 3:00pm-6:00pm. Saturday and Sunday closed.
Repeat Prescriptions: NHS App, SystmOnline and 72 Working Hours
The official prescriptions page says patients should allow 72 working hours for prescriptions to be processed. The online-services page says NHS App and SystmOnline can be used for repeat prescriptions.
| Prescription task | Official route | Patient tip |
|---|---|---|
| Order repeat medicine | NHS App, SystmOnline / online services route where enabled. | Choose only the medicine you need and check dosage. |
| Processing time | Allow 72 working hours. | Order before weekends, holidays and running out. |
| Nominated chemist | Online resources include “Nominate a Chemist”. | Confirm nomination before requesting urgent repeats. |
| Keyworth collection | Use Keyworth Dispensary opening windows where applicable. | Check 10am-1pm and 3pm-6pm weekday windows. |
| Medication review | Use official prescription/online route if medicines are not visible or review is due. | Some repeats may require clinician authorisation before issue. |
NHS App, Online Consultation and SystmOnline
Village Health Group’s online services page says online access can save time and lists NHS App, Online Consultation and SystmOnline.
NHS App
The official page says NHS App can get health advice, order repeat prescriptions, manage hospital referrals, view GP health record and more.
Online Consultation
Use the “Contact Us Online” route for new admin or medical requests when open.
SystmOnline
Online services can book/check/cancel appointments, order repeats, view parts of records and see communications between GP surgery and other services.
Test Results, GP Records and Privacy
The official online-services page says patients can see parts of their health record, including medicines, vaccinations and test results. The practice-information page also explains record sharing, online access and the Notts Care Record.
Test results
Use NHS App/SystmOnline where access is enabled. If unsure, contact the practice using the appropriate route.
GP record
Online services can show parts of the GP health record, including medication, allergies, vaccinations, previous illnesses and test results.
Notts Care Record
The official practice-information page describes Notts Care Record as a secure shared clinical record for authorised Nottinghamshire health and care professionals.
Register with Village Health Group Keyworth Surgery
The NHS profile says Village Health Group, Keyworth Surgery is currently accepting new patients. Registration can still depend on your address and practice rules, so check the current official NHS/practice registration route before applying.
NHS status
NHS currently shows the Keyworth Surgery profile as accepting new patients.
Address check
Use Bunny Lane, Keyworth, Nottinghamshire, NG12 5JU as the official surgery address.
Prepare details
Have your NHS number if known, address, contact details, current medicines and previous GP details ready.
Doctors, Team and Current Staff Names
The Village Health Group website has a Meet the Team page, but the parsed public result did not provide a reliable current named doctor roster. The old CQC profile includes historical clinical-team details from 2016, but that profile is archived and should not be used as a current staff list.
Doctors
Use the official Meet the Team page for current doctors. Do not rely on old CQC inspection text for current names.
Nursing and healthcare team
Current team details should be checked on the official team page or by contacting the branch.
Teaching practice note
Partners Health describes Keyworth Medical Practice as a teaching and training general practice in the heart of Keyworth, Nottinghamshire.
Suggestions and Complaints
The official suggestions and complaints page says feedback is important and complaints can be made to the practice manager in person, by phone or in writing.
| Complaint route | Official detail | Patient tip |
|---|---|---|
| Practice manager | Practice Manager Anna Kirk is listed on the official complaints page. | Use this for formal practice complaints, not urgent symptoms. |
| Phone | 0115 937 3527. | Call during branch opening hours. |
| Address | Keyworth, Bunny Lane, Keyworth, Nottingham, NG12 5JU. | Use for written complaint route. |
| ICB Patient Experience Team | Nottingham and Nottinghamshire Integrated Care Board, Sir John Robinson House, Sir John Robinson Way, Arnold, Nottingham, NG5 6DA. Tel: 0115 8839570. Email: nnicb-nn.patientexperience@nhs.net. | Use if you choose to pass the complaint directly to ICB or need the external route. |
CQC Profile: Important Provider-Change Note
The old CQC profile for Dr Langridge and Partners, also known as Keyworth Medical Practice, is archived. It showed an Outstanding rating, but it also states that the provider changed. For current patient action, use the live Village Health Group website and NHS Keyworth Surgery profile.
Keyworth Route Planner
Choose your task and get a practical next route. This runs in your browser only and does not send information anywhere.
Select your task above.
Copy-and-Use Scripts
Appointment request
I am registered at Village Health Group Keyworth. My main problem is ______. It started ______. It is getting better/worse. I take ______. I am worried because ______. I can take a call at ______.Repeat prescription request
Medicine name: ______. Strength/dose: ______. I need ______. I use pharmacy/dispensary: ______. I have allowed 72 working hours / I need help because ______.Dispensary collection question
I am asking about a Keyworth Dispensary collection. My name is ______. Date ordered: ______. Medicine: ______. Best callback number is ______.Registration question
I want to register with Village Health Group Keyworth Surgery. I live at ______. I have / do not have my NHS number. I need help because ______.Map: Village Health Group Keyworth Surgery
Use this map for Bunny Lane, Keyworth, Nottingham, NG12 5JU. Check official pages before travelling, especially near bank holidays or if you need dispensary collection.
Official Links After You Know the Right Route
Use these official links after reading the matching section above. This guide explains the detail first; the link is for action.
Keyworth Medical Practice FAQs
Is Keyworth Medical Practice the same as Village Health Group Keyworth?
Many patients search for Keyworth Medical Practice, but current official patient information is published under Village Health Group, Keyworth Surgery.
What is the Keyworth Medical Practice phone number?
The official Village Health Group contact page lists Keyworth phone number as 0115 937 3527.
Where is Keyworth Medical Practice?
The official Keyworth address is Bunny Lane, Keyworth, Nottingham, NG12 5JU.
What are Keyworth surgery opening hours?
The official contact page lists Keyworth as open Monday to Friday 8:00am to 6:30pm, with Saturday and Sunday closed.
How do I request an appointment?
Use the appointment request form via Contact Us Online Monday to Friday from 8am to 2pm. After 2pm, contact the Keyworth branch by telephone.
How are urgent appointment requests handled?
The official appointments page says medical requests are sent straight to triaging doctors, who will be in touch with the next course of action.
Can I use the NHS App for appointments?
The official appointments page says NHS App can be used to book a screening test or vaccination where eligible.
Does Keyworth offer evening or weekend appointments?
Village Health Group lists extended access appointments on weekday evenings and weekends, but they are prebookable only through your own GP practice and are not walk-in.
What are Keyworth Dispensary opening hours?
Keyworth Dispensary is open Monday to Friday 10:00am to 1:00pm and 3:00pm to 6:00pm. Saturday and Sunday are closed.
How long do repeat prescriptions take?
The official prescriptions page asks patients to allow 72 working hours for prescriptions to be processed.
Can I order repeat prescriptions online?
Yes. The online-services page says NHS App and SystmOnline can be used for repeat prescriptions where enabled.
What can the NHS App do for Village Health Group patients?
The official page says NHS App can help with health advice, repeat prescriptions, hospital referrals, GP record access and more.
What is SystmOnline used for?
The official online-services page says SystmOnline can book, check or cancel appointments, order repeats, view parts of the health record and see communications between GP surgery and other services.
Can I view my test results online?
The online-services page says patients can view parts of the GP record, including test results, where access is enabled.
Is Keyworth Surgery accepting new patients?
The NHS profile for Village Health Group, Keyworth Surgery says it is currently accepting new patients.
What should I prepare before registering?
Prepare your address, NHS number if known, current medicines, contact details and previous GP details.
Who are the doctors at Keyworth Medical Practice?
Use the official Village Health Group Meet the Team page for current doctors and staff. The old CQC profile is archived and should not be used as a current staff list.
What is the CQC rating for Keyworth Medical Practice?
The old CQC profile for Dr Langridge and Partners / Keyworth Medical Practice is archived and showed Outstanding, but it also says the provider changed. Use the current Village Health Group and NHS pages for live patient action.
How do I complain to the practice?
The official complaints page says complaints can be made to Practice Manager Anna Kirk in person, by phone or in writing. It also lists Nottingham and Nottinghamshire ICB Patient Experience Team details.
What should I do when the surgery is closed?
The official contact page says if urgent help is needed before 8am or after 6:30pm, call NHS 111. For medical emergencies, call 999.
Does Keyworth have a dispensary email?
The official Keyworth Dispensary page lists nnicb-nn.vhg@nhs.net.
Is this the official Keyworth Medical Practice website?
No. This is an independent MedicalGroupUK.org guide. Use the official Village Health Group, NHS and CQC links for live forms, current hours and official action.