Everglade Total Triage Hub
If you searched for Everglade Medical Practice, the useful answer is not just the phone number. The important part is choosing the correct route: eConsult, total triage, routine follow-up, urgent same-day GP triage, repeat prescriptions, sick notes, test results, registration or NHS 111.
This guide brings the practical details from the official Everglade pages into one scan-friendly page, then gives official action links only when you know what to do.
What Do You Need from Everglade Medical Practice Today?
Start with the task. Everglade’s official website routes patients through total triage, eConsult, online services, prescriptions, sick notes, test results, registration and NHS 111 depending on the situation.
GP appointment
- Use eConsult where suitable.
- Requests are triaged before an appointment is made.
- You may receive a face-to-face appointment, telephone appointment, advice or signposting.
Online consultation
- Request advice, treatment, sick notes, GP letters, recent test results and more.
- Practice aims to deal with the request before the end of the next working day.
- eConsult is not available on weekends.
Repeat prescription
- Use online services or the prescription webform.
- EPS can send most requests to your nominated pharmacy.
- Allow 2 working days before collection.
Sick / fit note
- Self-certify for the first 7 days where appropriate.
- A fit note is issued after the first 7 days if a doctor assesses fitness for work.
- Self-isolation fit note has a national online route.
Register
- Online form should take about 10 minutes.
- Registration takes about 2 working days.
- If the form is too hard, visit the practice to register another way.
Closed or urgent?
- Use NHS 111 when the surgery is closed or you need urgent care.
- Call 999 for life-threatening emergencies.
- Nearby walk-in/urgent care options are listed on the appointment page.
Everglade Medical Practice Phone, Address and Hours
| Need | Official detail found | Patient use |
|---|---|---|
| Practice name | The Everglade Medical Practice. | Use this exact name when checking NHS, CQC or official pages. |
| Address | Grahame Park Health Centre, The Concourse, London, NW9 5XT. | Use this for map, travel and current location checks. |
| Phone | 020 8432 8641. | Use when you cannot complete an online request or need direct guidance. |
| Opening times | NHS service listing: Monday-Friday 8:30am-6pm, 5pm on Thursdays. | Use NHS 111 when closed and urgent. |
| Online route | eConsult / online consultation and online services. | Useful for non-urgent medical concerns, admin requests and repeat prescriptions. |
Total Triage: How Everglade Reviews Requests
The official Total Triage page says every patient contacting the practice first provides information about the reason for contact and is triaged before an appointment is made.
You provide details first
Give the reason for contact, symptoms, duration, changes, medication, urgency, and contact availability. Better detail helps GP triage.
Reception or online route gathers the request
Patients who ring, complete eConsult or walk in are assessed first. If you cannot use the online form, the surgery can complete the request and add it to the triage list if needed.
GP reviews the request
An experienced GP decides the best course of action. You may be asked extra questions so urgent patients can be prioritised.
You receive the next route
You may receive a same-day appointment, a self-book link, a telephone call, a face-to-face appointment, self-care advice or signposting to another service.
Nurse bookings can be different
Routine or non-urgent bloods may be handled with a nurse booking link. Nurse appointments for cervical screening, wound management, bloods and similar tasks remain available.
Appointments: Routine, Urgent, Home Visit and When Closed
The official appointments page says the practice offers face-to-face appointments, telephone consultations and advice via online consultation. It also describes a duty doctor system for patients who are acutely unwell and require medical attention the same day.
| Appointment route | What official page says | Practical tip |
|---|---|---|
| Routine appointments | Appointments are available throughout normal opening hours. | Use total triage/eConsult or official booking route with clear symptoms. |
| Urgent same-day need | Duty doctor system keeps capacity for acutely unwell patients needing same-day attention. | Do not send vague messages. State why it is same-day urgent. |
| Follow-up if not urgent | Total triage page lists follow-up within 7 days with a healthcare professional if not urgent. | Use a booking link if sent by the practice. |
| Evening/weekend GP hubs | Extra GP appointments are available in Barnet evenings and weekends; hub number shown: 020 3948 6809 during hub hours. | Ask the practice or call the hub route if appropriate. |
| Chaperone | If you may need an examination and want a chaperone, tell reception when booking, or bring a family member/friend. | Ask early so the surgery can arrange it. |
| Cancel appointment | The official site has a cancel appointment page. | Cancel early. The site warns missed appointments create NHS costs and disruption. |
eConsult and Administrative Requests
Everglade’s homepage says online consultation can request advice, treatment, sick notes, GP letters, recent test results and more. The contact page encourages non-urgent medical concerns or requests through online consultation, with a reply by the end of the next working day.
Use for non-urgent help
Good for advice, treatment requests, recent test-result questions, sick notes, GP letters and administrative queries.
Response timing
The official site says requests are dealt with before the end of the next working day.
Weekend warning
The official homepage says eConsult will not be available on weekends.
Repeat Prescriptions and EPS
The prescription page says the easiest way to request repeat medication is online. Online services show repeat medicines and dosages, and you choose the medicines you need.
| Prescription task | Official detail | Patient tip |
|---|---|---|
| Order repeat medicine | Use online services or the repeat prescription webform. | Choose only the medication you need. |
| Electronic Prescribing Service | Most medication requests can be sent directly to your nominated pharmacy if subscribed to EPS4. | Check your nominated pharmacy before requesting. |
| Processing time | Allow 2 working days before collecting your prescription. | Order before weekends, bank holidays and medication runs out. |
| Medication visibility | Only medicines the doctor has authorised as repeat medicines may appear online. | If something is missing, it may require review before prescribing. |
| Medication review | Patients on repeat medication may be asked to see a doctor, nurse practitioner, practice nurse or clinical pharmacist at least once a year. | Ask reception if you do not know when your review is due. |
| Form instructions | Include full name, address, contact phone, exact medication, strengths and collection choice. | Vague medication requests can delay processing. |
Sick / Fit Notes
The official fit-note page says fit notes are issued after the first seven days of sickness absence, when patients can self-certify, if a doctor assesses that the patient’s health affects fitness for work.
First 7 days
Patients can usually self-certify during the first seven days of sickness absence.
After 7 days
A doctor may issue a fit note if your health affects your fitness for work.
Return to work
The FAQ says if you are fit for work, you do not need a fit note.
Fit note wording
The doctor may say you are “unfit for work” or “may be fit for work” with advice on workplace adjustments.
In-person not always needed
The official FAQ says you do not always need to see a GP in person to get a fit note.
Self-isolation note
The page points to a national online system for self-isolation fit notes, so you do not need to contact or see the GP for that.
Register with Everglade Medical Practice
The official registration page says the online form should take 10 minutes and it takes about 2 working days to get registered. If the form is too hard, you can visit the practice to register another way.
| Registration item | Official detail | Prepare this |
|---|---|---|
| New patient status | NHS says the surgery is currently accepting new patients. | Check boundary and current official registration page. |
| Online form time | About 10 minutes to complete. | Allow uninterrupted time. |
| Registration processing | About 2 working days to get registered. | Do not leave urgent medication issues until the last moment. |
| NHS number | Practice asks you to try to find it because it helps locate your medical record faster. | Find it via NHS letters, prescriptions, NHS App, baby red book or NHS number service. |
| No fixed address | If homeless or no fixed abode, contact the practice. | Do not assume you cannot register. |
| Temporary patient | Temporary registration may be used when ill away from home for up to three months. | Contact the local practice you wish to use. |
NHS App and Online Services
The Everglade site highlights the NHS App and online services for practical GP tasks.
NHS App
The site describes the NHS App as a simple and secure way to access NHS services on a smartphone or tablet.
Appointments
The prescription app page says the NHS App can help manage appointments at your GP practice.
Records
The NHS App can securely view your GP medical record and can also help with repeat prescriptions.
Practice Team and Doctors
The official practice team page shows team categories for doctors, nurses, management and healthcare team. The parsed public team page does not show a full named doctor list, so this guide does not invent names. CQC lists Dr Shabneet Kaur Chadha as registered manager.
Doctors
Official team page category exists. Full public named roster not clearly provided in the parsed page.
Nurses
The official team page includes a nurses category.
Management
The official team page includes a management category.
Healthcare team
The official team page includes a healthcare team category.
Test Results and Recent Result Questions
The official homepage lists recent test results as one of the online consultation request types. Use this for non-urgent result questions only.
Recent result query
Use online consultation when the request is non-urgent and relates to recent test results.
Response timing
The online consultation service says requests are handled before the end of the next working day.
Do not wait if unwell
If symptoms are urgent, use the practice, NHS 111 or 999 depending on severity.
When the Surgery Is Closed: NHS 111, Hubs and Walk-In Options
The appointment page says extra GP appointments are available in Barnet evenings and weekends through several GP hubs. It also lists nearby urgent/walk-in options and tells users to use NHS services responsibly.
| Situation | Route | Official detail |
|---|---|---|
| Closed and urgent | NHS 111 online or 111 phone. | NHS profile directs urgent-care users to NHS 111 when closed. |
| Emergency | 999. | Use when life is at risk. |
| Barnet evening/weekend GP hub | Hub appointment route. | Appointment page lists evening hubs 6:30pm-9:00pm weekdays and 8:00am-8:00pm weekends, with number 020 3948 6809 during hub hours. |
| Walk-in / urgent-care examples | Edgware NHS walk-in centre, Barnet Hospital urgent care centre, Finchley Memorial Hospital. | Check live NHS details before travelling because services can change. |
CQC and NHS Profile
CQC rating
CQC lists The Everglade Medical Practice as Overall: Good, with Safe, Effective, Caring, Responsive and Well-led all rated Good.
Latest CQC assessment
CQC lists latest assessment on 23 April 2025 and report published 19 August 2025.
NHS registration status
The NHS profile says the surgery is currently accepting new patients.
Future Location Update: Colindale Gardens
The official patient news page says the GP practice is planned to relocate to a new site at Colindale Gardens in December 2026. Until the official location changes, use the current listed address: The Concourse, Grahame Park, NW9 5XT.
Privacy, Records and Patient Data
The official privacy notice says GP record data may be shared with NHS Trusts and other care providers when needed for care. It also says practice staff are trained to keep information confidential and that patients have rights including access, rectification, restriction, objection and data portability in relevant circumstances.
Confidentiality
The practice privacy notice says staff are trained to keep information confidential.
Shared for care
Information may be shared with NHS Trusts or other care providers so professionals can make informed decisions about care.
Your rights
The privacy notice lists rights such as access, rectification, restriction, objection and data portability where applicable.
Everglade Route Planner
Choose your task and get a practical route. This runs in your browser only and does not send information anywhere.
Select your task above.
Copy-and-Use Scripts
Total triage symptom request
I am registered at The Everglade Medical Practice. My main symptom is ______. It started ______. It is getting better/worse. I have tried ______. I take ______. I am worried because ______. I can take a call at ______.Repeat prescription request
Medicine name: ______. Strength: ______. I need ______. My nominated pharmacy is ______. My phone number is ______. I have allowed 2 working days / I need help because ______.Fit note request
I have been off work since ______. My condition is ______. I am asking for a fit note because ______. My employer needs it from ______ to ______.Registration help
I want to register with The Everglade Medical Practice. I live at ______. I have / do not have my NHS number. I need help because ______.Map: The Everglade Medical Practice, Grahame Park
Use this map for Grahame Park Health Centre, The Concourse, London NW9 5XT. Check official updates before travelling because the practice has published future relocation information.
Official Links After You Know the Right Route
Use these official links after reading the matching section above. The guide explains the route first; the link is for action.
Related MedicalGroupUK Guides
These related guides help users compare appointment routing, online triage and prescription rules across similar NHS GP pages.
Everglade Medical Practice FAQs
What is the Everglade Medical Practice phone number?
NHS and CQC list the practice phone number as 020 8432 8641.
Where is The Everglade Medical Practice?
The practice is listed at Grahame Park Health Centre, The Concourse, London, NW9 5XT.
What are Everglade Medical Practice opening hours?
The NHS service listing shows Monday to Friday 8:30am to 6pm, with 5pm on Thursdays.
Is Everglade Medical Practice accepting new patients?
The NHS profile says the GP surgery is currently accepting new patients.
How do I contact Everglade Medical Practice online?
Use the official online consultation/eConsult route for non-urgent medical concerns, administrative queries, sick notes, GP letters and recent test-result questions.
When will Everglade respond to online consultation requests?
The official site says online consultation requests are handled before the end of the next working day.
Is eConsult available on weekends?
The official homepage says eConsult will not be available on weekends.
What is total triage at Everglade Medical Practice?
Total triage means every patient first provides information about the reason for contact and the request is triaged before an appointment is made.
Who triages requests?
The official Total Triage page says patient requests are triaged by experienced GPs who decide the best course of action.
What can happen after triage?
You may be given a face-to-face or telephone appointment, self-care advice, signposting to another service, a same-day appointment or a self-booking link.
How do I request repeat prescriptions?
Use online services or the prescription webform. Online services show repeat medicines and dosages so you can choose what you need.
How long should I allow for prescriptions?
The official prescription page asks patients to allow 2 working days before collecting their prescription.
Does Everglade use EPS?
Yes. The prescription page says most medication requests can be sent directly to the nominated pharmacy if you subscribe to EPS4.
How often are medication reviews needed?
The prescription page says patients on repeat medication will be asked to see a doctor, nurse practitioner, practice nurse or clinical pharmacist at least once a year.
How do I get a sick note or fit note?
The fit-note page says fit notes are issued after the first seven days of sickness absence if a doctor assesses that the patient’s health affects fitness for work.
Do I need a return-to-work note?
The official fit-note FAQ says if you are fit for work, you do not need a fit note.
How do I register with Everglade Medical Practice?
The official registration page says the online form should take about 10 minutes and registration takes about 2 working days.
What should I prepare before registering?
Try to find your NHS number. You can find it using the national service, NHS letters, prescription papers, the NHS App or a child’s red book.
What if I have no fixed address?
The official registration page says if you are homeless or have no fixed abode, contact the practice.
Does Everglade offer evening or weekend appointments?
The appointment page says extra GP appointments are available in Barnet evenings and weekends through several GP hubs, with the hub number listed as 020 3948 6809 during hub hours.
What is the CQC rating for Everglade Medical Practice?
CQC lists The Everglade Medical Practice as Overall: Good, with Safe, Effective, Caring, Responsive and Well-led all rated Good.
Is Everglade moving location?
The official patient news page says the practice is planned to relocate to a new site at Colindale Gardens in December 2026. Until then, verify the current address before travelling.
Is this the official Everglade Medical Practice website?
No. This is an independent MedicalGroupUK.org guide. Use the official Everglade, NHS and CQC links for live forms, current hours and official action.