Dukinfield GP Triage Hub
If you searched for Dukinfield Medical Practice, the useful answer is not only the phone number. You need to know whether to use the online request form, NHS App, phone, reception, prescription post box, test-results option, fit-note route, NHS 111 or 999.
This guide brings the public official details into one scan-friendly page, then uses official links only when you are ready to take action.
About Dukinfield Medical Practice
Dukinfield Medical Practice is a Greater Manchester ICB GP practice. The practice information page says it was formed in July 2016 when Davaar Medical Centre merged with Hollies Medical Practice. It describes a team including doctors, nurses, paramedics, pharmacists, physiotherapists and mental health practitioners.
Official GP practice
The official website provides appointment, prescription, fit-note, test-result, registration, service and contact information.
Training practice
The practice says medical students, GP registrars and student nurses may be present during consultations with consent.
Named GP
The practice says from 8 March 2024 the named GP is Dr H McBride, but patients can still see any doctor or clinician of choice.
What Do You Need from Dukinfield Medical Practice Today?
Start with the task. Dukinfield uses different routes for appointments, home visits, prescriptions, test results, fit notes, update details, online access and urgent help.
Request appointment
- Use the online form.
- Use NHS App: Services → contact your GP about a health problem.
- Call 0161 343 6382 or visit reception.
Home visit
- For completely housebound patients only.
- Call before 10:30am.
- The practice may offer phone/video assessment first.
Repeat prescription
- Use NHS App online ordering.
- Or use reception form, repeat slip or post box.
- Prescription requests are not accepted by phone.
Test results
- View in NHS App, NHS website or Patient Access after doctor review.
- Phone after 11am, selecting option 2.
- Normal results are not contacted; no SMS results.
Fit note
- Use online form, phone or reception if already under care.
- New condition may need appointment first.
- No retrospective fit notes if not seen by clinician.
Closed or urgent?
- NHS 111 is available 24/7.
- Ashton urgent treatment centre is listed as 9am-9pm.
- 999 for emergencies.
Dukinfield Medical Practice Contact, Email and Opening Hours
| Need | Official detail | How to use it |
|---|---|---|
| Address | 20-22 Concord Way, Dukinfield, SK16 4DB | Use for maps, reception visits, prescription post box and practice access. |
| Phone | 0161 343 6382 | Use for appointment help, urgent practice contact, fit notes, cancellation, test results after 11am option 2. |
| Gmicb-tameside.dukinfieldmedicalpractice@nhs.net | Use carefully for appropriate admin/contact needs; do not use email for emergency care. | |
| Monday | 8:00am to 7:30pm; extended opening 6:30pm to 7:30pm | Monday has extended opening listed by the practice. |
| Tuesday | 8:00am to 6:30pm | Standard weekday access. |
| Wednesday | 7:00am to 6:30pm | Early opening day listed by the practice. |
| Thursday | 8:00am to 6:30pm | Check protected learning closure dates before travelling. |
| Friday | 8:00am to 6:30pm | Do not leave urgent prescription or admin tasks until late Friday. |
| Weekend | Saturday closed; Sunday closed | Use NHS 111 if urgent and non-emergency; 999 for emergencies. |
Closure Dates and Out-of-Hours Routes
The official contact page lists afternoon closure dates. The homepage also highlights a protected learning time closure on Thursday 16 July from 12:30pm to 6:30pm.
Listed closure dates
The contact page lists closures from 12:30pm on Thursday 16 July, Thursday 17 September, Thursday 15 October and Thursday 19 November.
When closed
If you telephone when closed, the recorded message advises the number to ring. The page says ring NHS 111; NHS 111 is available 24/7.
Ashton urgent treatment centre
The official contact page says Ashton walk-in centre has moved next to A&E at Tameside Hospital and is open every day 9am-9pm; telephone 0161 342 7050.
Appointments: Online Form, NHS App, Phone or Reception
The official appointment page says routine appointment requests can be made online, by phone, or in person. It also says all requests receive a response within 48 working hours.
Online request
Use the online form by clicking “Here” on the official appointment page. The digital support page describes this as “submit a new request” or “Start Here.”
NHS App request
In the NHS App, use Services and then Contact your GP about a Health Problem. The practice says the request goes into their system.
Phone request
Call 0161 343 6382. Reception can help schedule or route the request.
In-person request
Visit the surgery when open if you need face-to-face reception support.
Give useful details
The official page asks patients to say what the problem is, complete the triage request with detail, and say if there is more than one problem because more time may be needed.
Cancel properly
Call reception on 0161 343 6382. If you receive a reminder text, reply exactly CANCEL; the page says other words may not be understood.
Home Visits: Important Rules Before You Call
The official appointment page is clear that home visits are only for patients who are completely housebound and cannot leave home.
Call before 10:30am
The practice asks patients to call before 10:30am if they need a home visit.
Assessment first
In some cases, the practice may offer a phone or video call first to assess the need.
May ask you to attend
The page says a doctor can see several patients in the time it takes for one home visit, so the practice may ask you to come in if possible.
Evening and Weekend Appointments
The official appointment page says registered patients can book appointments with a GP, paramedic or HCA on weekday evenings from 6:30pm to 8:00pm, or at weekends. These appointments take place at the Body and Mind Centre, Clarendon Shopping Centre, Hyde.
Repeat Prescriptions: NHS App, In Person, Post Box — Not by Phone
The prescription page says repeat prescriptions can be requested online using the NHS App, in person, by repeat slip or using the prescription post box. It also says prescription requests are not accepted over the phone.
| Prescription route | Official detail | Patient tip |
|---|---|---|
| NHS App online order | Log in, go to Repeat Prescriptions, select medicines and submit the request. | Best route for standard repeat medicine if your app access works. |
| Acute item | Request through NHS App messages section or by visiting the practice. | Use secure message only when not urgent. |
| Reception form | Visit the practice and fill out a request form at reception. | Useful if online access is not set up. |
| Repeat slip / post box | Drop the repeat slip from your last prescription or use the prescription post box. | The post box is just inside the front door on the left. |
| Phone requests | The practice says it does not accept prescription requests over the phone. | You can phone with a question, but not to place the request. |
| Processing time | Allow 48 hours, excluding weekends and bank holidays. | Order early enough to avoid running out. |
| How early to order | Requests are accepted up to 7 days before medicines are due. | Do not request too early unless advised. |
| Collection | Prescription can be sent electronically to your nominated pharmacy or collected from the practice if required. | Ask your pharmacy about delivery if needed. |
| Medication reviews | Reviews may be required; the practice will notify you when you request the prescription if one is due. | Book/reply promptly so medicines are not delayed. |
Test Results: NHS App, Patient Access, Phone Option 2
The official test-results page says results are available after a doctor has reviewed them. It lists NHS App/NHS account, Patient Access, phone after 11am option 2, and visiting the practice as result-checking routes.
NHS App / NHS account
Use the NHS App or NHS website after results are reviewed.
Patient Access
Patient Access is also listed as a way to check results.
Phone after 11am
Phone 0161 343 6382 after 11am and select option 2.
Normal results
The page says if results are normal, the practice will not contact you. Results are not sent by SMS.
Sick Notes / Fit Notes
The fit-note page separates patients already under the practice’s care from people who have not yet been seen for the condition.
| Situation | Official route | Important note |
|---|---|---|
| Already seen for this condition | Use online request form, call 0161 343 6382 or visit reception. | Use the route that best fits your access needs. |
| Not seen for this condition | You may need a GP or healthcare professional appointment first. | Contact the practice to arrange this. |
| Fit-note renewal | Use online form, phone or reception. | The practice recommends requesting on the day the current fit note expires. |
| Medical reason rule | Fit notes can only be issued for medical reasons. | Employers decide how to use recommendations in the note. |
| Retrospective rule | The practice cannot provide fit notes retrospectively for periods where you were not seen by a clinician. | Do not wait too long if evidence may be needed. |
Digital Support: NHS App, Online Requests, Secure Messages and Proxy Access
Dukinfield’s digital support page says online services can let patients see medical records, request an appointment or advice, send messages, order repeat prescriptions and access services for someone they care for.
Online appointment request
The digital support page says online requests through the website or NHS App go straight to the practice system and they will contact you within 2 working days.
Secure message
For non-urgent help, use NHS App or Patient Access Messages → GP Surgery Messaging → Send a Message → choose “DMP- Reception.”
Proxy access
If you care for someone, visit the practice with photo ID, fill in a Proxy Access form, and the practice will link their records to your account.
Records setup
Verify identity through the NHS App with photo ID, or collect an online access code from the practice.
Full records issue
If you cannot see full records, the digital support page says you may need to complete a form at the practice and bring photo ID.
Digital help
For help using online services, contact reception on 0161 343 6382.
Register with Dukinfield Medical Practice
The registration page says patients should check whether they live in the catchment area. It also says the practice accepts out-of-area registrations for patients who live in Tameside, but cannot provide home visits for out-of-area patients.
Check catchment first
Enter your postcode in the official catchment search box before applying.
Complete the registration form
You can pick up a paper form from reception. The page says the form asks for details such as name, date of birth, address and NHS number if available.
Prepare ID/address evidence if requested
The page says proof may be requested, such as passport/driving licence and utility bill/bank statement.
New patient health check
Some new patients may be invited for a short health check to collect basic information and discuss ongoing conditions or medication.
Named GP after registration
The practice says your named GP will be Dr Holly McBride, but you can still see other doctors.
Dukinfield Doctors, Nurses and Practice Team
The official practice team page lists practice partners, salaried doctors, GP trainees, nursing staff, pharmacist, management and reception/admin team. Always check the live team page because staff lists can change.
| Team area | Officially listed examples | Patient use |
|---|---|---|
| Practice partners | Julie Pregnall; Mr B Parsons; Dr J M Harvey; Dr E Roberts; Dr H McBride; Dr R Williams. | Shows leadership and GP/ANP roles listed by the practice. |
| Salaried doctors and trainees | Dr H Halstead, Dr H Burghel, Dr E Lightbody, plus listed ST2/ST3 trainees. | Trainees are qualified doctors undergoing GP training. |
| Nursing team | Claire Bates, Elizabeth Heptonstall, Kathryn Harrison, Yvonne Perkins, Gill Bailey, Marie Worthington. | Supports nurse, assistant practitioner, HCA and phlebotomy roles. |
| Other discipline | Mr Usman Afzal, Pharmacist. | Useful for medication-review and pharmacy-related care routing. |
| Management/reception | Deputy Practice Manager, Reception Manager and administration/reception staff are listed. | Useful for access, admin and practice-process questions. |
Clinics and Services Listed by the Practice
The clinics/services page lists preventive, monitoring and online-service options. This guide converts them into a quick patient-use table rather than leaving them as a plain menu.
| Service area | Official service listed | What it means for patients |
|---|---|---|
| Health checks | NHS Health Checks and New Patient Health Checks. | Health-risk prevention and new-patient baseline checks may be available. |
| Stopping smoking | Smoking cessation services. | Support to help quit smoking. |
| Medication safety | Anticoagulation / Warfarin clinic. | Monitoring for patients on blood-thinning medication. |
| Screening | Adult health screening and Chlamydia screening. | Tests/check-ups may be available through appropriate request routes. |
| Weight management | Weight management clinic. | Advice and support for healthy weight loss. |
| Online services | View medical records via NHS App, request appointment online, order prescriptions online. | Use NHS App/online forms where appropriate before phoning. |
Accessibility and Facilities
The physical accessibility page lists several accessibility features at Dukinfield Medical Practice.
Physical access
Wheelchair-accessible entrances, hallways and restrooms are listed.
Automatic doors
The page lists automatic doors and a low-level reception desk.
Hearing support
The practice lists a hearing loop, reception speaker and microphone.
Baby changing
Baby-changing facilities are listed by the practice.
Communication access
The page refers to large print, braille, sign language interpreters or video relay services, assistive listening devices and plain language.
Digital access
The page says online platforms should support screen readers, alternative text and easy-to-navigate forms.
Feedback, Complaints and Patient Network
The contact page says the practice wants to hear what patients think, including when things go wrong and when things go well. It also links to a complaints procedure, comments leaflet and online feedback route.
Feedback
Use feedback to tell the practice about errors, service experience or website information that needs adding.
Complaints
The CCTV policy page says complaints must be in writing and addressed to the practice manager, with acknowledgement within seven days and written response within 21 days.
Patient Network Group
The practice’s PNG page says registered patients can join; the listed contact email is dukppg@gmail.com.
Dukinfield Route Planner
Choose your task and get a practical next step. This runs in your browser only and does not send information anywhere.
Select your task above.
Copy-and-Use Scripts
Appointment request wording
I am registered with Dukinfield Medical Practice. I need help with ______. It started ______. It is getting better/worse. I have tried ______. I take ______ and have allergies to ______. I can take a call at ______.Home visit call
I am requesting a home visit because the patient is completely housebound and cannot leave home due to ______. Symptoms started ______. Best callback number is ______.Prescription query
Medicine name: ______. Dose: ______. I requested it on ______. My nominated pharmacy is ______. I have ______ days left. I understand requests cannot be placed by phone.Test result query
I had a ______ test on ______. I am checking whether it has been reviewed and whether there is a message for me. My best callback number is ______.Safety, Privacy and Medical Disclaimer
Map: Dukinfield Medical Practice
Use this map for 20-22 Concord Way, Dukinfield, SK16 4DB. Check opening hours and closure dates before travelling.
Official Resources
Use these official links after reading the relevant section above. The guide explains the details first; the links are for action.
Related MedicalGroupUK Guides
These internal links help users compare nearby or similar GP appointment and prescription routes. Always verify medical facts on each official surgery website.
Dukinfield Medical Practice FAQs
What is Dukinfield Medical Practice?
Dukinfield Medical Practice is a GP practice in Greater Manchester ICB. The practice information page says it was formed in July 2016 when Davaar Medical Centre merged with Hollies Medical Practice.
Where is Dukinfield Medical Practice?
The official contact page lists 20-22 Concord Way, Dukinfield, SK16 4DB.
What is the Dukinfield Medical Practice phone number?
The official phone number is 0161 343 6382.
What is the Dukinfield Medical Practice email address?
The official contact page lists Gmicb-tameside.dukinfieldmedicalpractice@nhs.net.
What are Dukinfield Medical Practice opening hours?
The contact page lists Monday 8:00am-7:30pm, Tuesday 8:00am-6:30pm, Wednesday 7:00am-6:30pm, Thursday 8:00am-6:30pm, Friday 8:00am-6:30pm, and Saturday/Sunday closed.
How do I request an appointment?
You can request an appointment through the online form, NHS App route, by phone on 0161 343 6382, or in person at reception during opening hours.
How long does the practice take to respond to appointment requests?
The official appointment page says the practice responds to all requests within 48 working hours.
How do I request an urgent appointment?
Use the online form, phone 0161 343 6382, or visit reception. The practice will assess your needs and may offer an appointment or direct you to the most appropriate service.
How do I request a home visit?
If you are completely housebound and cannot leave home, call before 10:30am. The practice may first offer a phone or video call to assess your needs.
How do I cancel an appointment?
Call reception on 0161 343 6382. If you received a reminder text, reply CANCEL only, because the page says the system may not understand other words.
Does Dukinfield Medical Practice offer evening or weekend appointments?
The appointment page says registered patients can book evening appointments from 6:30pm to 8pm or weekend appointments at the Body and Mind Centre, Clarendon Shopping Centre, Hyde.
How do I order repeat prescriptions?
Use the NHS App, visit reception to complete a form, drop off the repeat slip from your last prescription, or use the prescription post box just inside the front door on the left.
Can I order repeat prescriptions by phone?
No. The official prescription page says prescription requests are not accepted over the phone.
How long do repeat prescriptions take?
The official prescription page asks patients to allow 48 hours, excluding weekends and bank holidays, for processing.
How early can I order repeat medication?
The official prescription page says requests are accepted up to 7 days before the prescription is due.
How do I check test results?
Use the NHS App/NHS account, Patient Access, phone 0161 343 6382 after 11am selecting option 2, or visit the practice.
Will the practice contact me about normal results?
The official test-results page says if results are normal, the practice will not contact you, and it will not send results by SMS.
How do I request a fit note?
If already under the practice’s care for the condition, use the online request form, call 0161 343 6382 or visit reception. If you have not been seen for the condition, you may need an appointment first.
Can Dukinfield Medical Practice issue retrospective fit notes?
The official fit-note page says the practice cannot provide fit notes retrospectively for periods where you were not seen by a clinician.
How do I register with Dukinfield Medical Practice?
Check the catchment area first, complete the registration form, provide identity/address evidence if requested, and attend a new patient health check if invited.
Can out-of-area patients register?
The registration page says the practice accepts out-of-area registrations for patients who live in Tameside, but cannot provide home visits for out-of-area patients.
Who is the named GP at Dukinfield Medical Practice?
The practice information and registration pages say the named GP is Dr H McBride / Dr Holly McBride. A named GP does not stop you seeing other clinicians.
Can I use the NHS App with Dukinfield Medical Practice?
Yes. The practice pages describe NHS App access for appointment requests, repeat prescriptions, medical records, test results and health advice.
How do I set up proxy access?
The digital support page says to visit the practice with photo ID, complete a Proxy Access form, and the practice will link the other person’s records to your account.
What accessibility facilities are listed?
The accessibility page lists wheelchair-accessible entrances, hallways and restrooms, automatic doors, hearing loop, clear signage in multiple languages and braille, low-level reception desk, reception speaker/microphone and baby-changing facilities.
What is the CQC rating?
CQC lists Dukinfield Medical Practice with an overall rating of Good.
What should I do when the practice is closed?
Use NHS 111 for urgent medical advice or treatment that cannot wait until the surgery reopens. Call 999 for a genuine emergency.
Is this the official Dukinfield Medical Practice website?
No. This is an independent MedicalGroupUK.org guide. Use the official practice, NHS and CQC links for live forms, current notices and regulated source information.