Derwent Valley Medical Practice | NHS GP Surgery Valley
Use this practical Derwent Valley Medical Practice guide to choose the correct NHS GP route for RapidHealth appointments, St Mark’s Road or Sitwell Street site details, opening hours, phone access, registration, prescriptions, test results, fit notes, enhanced access, urgent care, maps and official source links.
For live appointment availability, RapidHealth status, bank-holiday changes and urgent safety instructions, always use the official practice, NHS and NHS 111 links below.
Derwent Valley Medical Practice appointments, opening hours, phone numbers and NHS GP services
Derwent Valley Medical Practice is an NHS GP surgery in Derby with two patient-facing sites: St Mark’s Road, 20 St Marks Road, Derby, DE21 6AT and Sitwell Street, 81 Sitwell Street, Spondon, Derby, DE21 7FH. Patients commonly search for Derwent Valley Medical Practice appointments, opening hours, RapidHealth, phone numbers, registration, prescriptions, test results, NHS App, SystmOnline, fit notes, CQC rating, St Mark’s Road, Sitwell Street and urgent-care routes. This guide explains each search intent as a practical next step, not a keyword list.
Two surgery sites
The main NHS/CQC-listed site is St Mark’s Road in Chaddesden. The practice also operates Sitwell Street in Spondon. Always check which site your appointment is for before travelling.
Phone numbers
St Mark’s Road: 01332 224588. Sitwell Street: 01332 673905. Use the site number that matches your appointment, registration or query route.
Opening hours
St Mark’s Road has Tuesday late opening; Sitwell Street has Thursday late opening. Core weekday hours are generally 8am to 6:30pm, with site-specific late sessions.
New patients
The NHS profile says the surgery is currently accepting new patients. Registration still depends on catchment area and the official registration process.
RapidHealth
The practice uses RapidHealth for urgent and routine appointment requests. Reception can help complete the RapidHealth form if online access is difficult.
Emergency rule
Do not use routine GP forms for life-threatening symptoms. Use NHS 111 for urgent non-emergency help and 999 for medical or mental health emergencies.
Most useful Derwent Valley-specific point: this practice works as one organisation across Chaddesden and Spondon. Your appointment may be offered at either St Mark’s Road or Sitwell Street depending on availability and service type, so always check the exact surgery site before travelling.
St Mark’s Road or Sitwell Street: which Derwent Valley surgery should you attend?
Many searches for “Derwent Valley Medical Practice near me” are really trying to solve a location problem. The practice has two sites, so the correct answer depends on your appointment message, chosen clinician, service type and available appointment slot.
| Site | Address | Phone | What to check before travelling |
|---|---|---|---|
| St Mark’s Road | 20 St Marks Road, Derby, DE21 6AT | 01332 224588 | This is the main NHS/CQC-listed site. Tuesday late opening applies here, but check whether your appointment is actually at St Mark’s. |
| Sitwell Street | 81 Sitwell Street, Spondon, Derby, DE21 7FH | 01332 673905 | This is the Spondon branch site. Thursday late opening applies here, but check your appointment text or booking confirmation. |
Check your appointment message
Look for “St Mark’s Road” or “Sitwell Street,” not only “Derwent Valley Medical Practice.”
Do not assume your nearest site
RapidHealth may offer a clinician, date and site based on urgency and availability, not simply your closest surgery.
Check access needs
The contact page says designated parking and wheelchair access are available, but tell reception if you need extra help, BSL, interpreter support or a wheelchair.
What do you need from Derwent Valley Medical Practice today?
Use this tool before phoning or submitting a request. It separates RapidHealth appointments, home visits, registration, repeat prescriptions, test results, fit notes, interpreter needs, NHS 111 and 999.
Derwent Valley GP route finder
This is general signposting only. It is not medical diagnosis or emergency advice.
5-step Derwent Valley Medical Practice workflow before you call or submit a request
This workflow helps users avoid the most common GP access problems: choosing the wrong site, using RapidHealth for the wrong appointment type, giving vague symptoms, missing a phone appointment, or travelling without checking opening hours.
Decide if it is emergency, urgent or routine
Use NHS 111 online for urgent non-emergency help and call 999 for life-threatening medical or mental health emergencies. Do not submit emergency symptoms through routine GP online forms.
Use the official RapidHealth appointment route
Start from the official Derwent Valley appointments page. RapidHealth can offer an appointment based on your problem and urgency.
Choose the correct site and phone number
Use St Mark’s Road for 20 St Marks Road, Derby DE21 6AT, phone 01332 224588. Use Sitwell Street for 81 Sitwell Street, Spondon DE21 7FH, phone 01332 673905.
Use the correct admin page
Use the official prescriptions page, test results page or registration page instead of sending every task as an appointment request.
Before travelling, confirm hours, site and access
Check the official opening-times page and your appointment message before attending, especially for evening or occasional Saturday appointments.
How to request an NHS GP appointment at Derwent Valley Medical Practice
Derwent Valley Medical Practice uses RapidHealth for urgent and routine appointment requests. You answer a set of questions and may be offered an appointment appropriate for your problem. Reception can complete the RapidHealth form with you by phone or at the practice, but the official page says completing it online yourself is usually the fastest method.
| Route | Best for | What to prepare | When not to use |
|---|---|---|---|
| RapidHealth online | Urgent or routine GP appointment requests during opening times. | Symptoms, duration, medication, allergies, photos if useful, availability and preferred site. | Do not use for 999 emergencies or appointment types excluded by the practice. |
| Phone reception | Patients who cannot complete RapidHealth online or need access help. | Site, name, date of birth, symptoms, phone number and enough detail for the triage form. | Do not phone routine reception instead of 999 for life-threatening symptoms. |
| At the practice | Patients who need staff help completing the RapidHealth form or using a waiting-room tablet. | Clear symptom details, medication, access needs and appointment availability. | Do not walk in expecting emergency care or a guaranteed same-site appointment. |
| Phone appointment | Issues that can be safely handled by phone, if RapidHealth offers that option. | Be available in the advised calling window. Specific time slots may not be possible. | Not suitable if physical examination or urgent face-to-face care is needed. |
| Enhanced access | Pre-booked evening, occasional Saturday or PCN appointments. | Confirm exact time, building and whether phones/reception are available. | Not a walk-in service and not for emergencies. |
RapidHealth appointments
RapidHealth asks questions and offers appointment options based on the urgency and type of problem. The practice may offer phone, face-to-face, video, text or email consultation depending on the issue.
What RapidHealth cannot arrange
The official page says RapidHealth is not for home visits, interpreter/BSL service requests, nursing appointments, health checks, annual reviews, medication reviews, postnatal checks, contraceptive procedures, minor operations, steroid injections or clinician-requested follow-ups.
Phone appointment warning: if a clinician cannot reach you during the advised calling period, the appointment may be missed and you may need to rebook. Keep your phone available and check signal before your expected callback window.
What to write or say when contacting Derwent Valley Medical Practice
Strong RapidHealth / phone request example
Weak request example
This is too vague. It does not tell RapidHealth or reception what is wrong, whether it is urgent, which site you can attend, whether a nurse/pharmacist is better, or whether NHS 111/999 is safer.
Why this helps: Derwent Valley works across two sites and uses triage. Clear symptoms, access needs, site flexibility and callback availability help the team route you faster and more safely.
Derwent Valley Medical Practice opening hours
The official opening-times page lists different late-opening days for the two sites. St Mark’s Road is listed as Monday 8am–6:30pm, Tuesday 8am–8pm, Wednesday 8am–6:30pm, Thursday 8am–6:30pm, Friday 8am–6:30pm, and weekends closed. Sitwell Street is listed as Monday 8am–6:30pm, Tuesday 8am–6:30pm, Wednesday 8am–6:30pm, Thursday 8am–8pm, Friday 8am–6:30pm, and weekends closed.
| Day | St Mark’s Road | Sitwell Street | Practical patient tip |
|---|---|---|---|
| Monday | 8am to 6:30pm | 8am to 6:30pm | Start routine requests early and include clear symptom details. |
| Tuesday | 8am to 8pm | 8am to 6:30pm | St Mark’s has the late-opening day; confirm if your appointment is pre-booked. |
| Wednesday | 8am to 6:30pm | 8am to 6:30pm | Check result/request routes instead of phoning for routine updates too early. |
| Thursday | 8am to 6:30pm | 8am to 8pm | Sitwell Street has the late-opening day; confirm building before travelling. |
| Friday | 8am to 6:30pm | 8am to 6:30pm | Order repeat medication early before weekends or bank holidays. |
| Saturday | Closed / occasional pre-booked access | Closed / occasional pre-booked access | Enhanced Saturday access is not a walk-in service. Check appointment details. |
| Sunday | Closed | Closed | Use NHS 111 for urgent non-emergency help; call 999 for emergencies. |
Enhanced access note: official pages describe pre-booked evening appointments at St Mark’s Road on Tuesdays and Sitwell Street on Thursdays, plus PCN extended access on Monday/Friday evenings and Saturdays. These appointments are scheduled clinical slots, not walk-in appointments, and may be at neighbouring practices or Derby Urgent Care Centre.
Register with Derwent Valley Medical Practice
The NHS profile says Derwent Valley Medical Practice is currently accepting new patients. The official registration page tells patients to check the practice catchment area before completing the online registration form. The registration service asks for personal details, NHS number if available, previous GP surgery and basic health/medical information.
Check catchment first
Use the official catchment checker before applying. If your address does not fit the practice area, registration may be delayed or rejected.
Open registration pagePrepare the right details
Have your full name, date of birth, postcode, email, phone, NHS number if known, previous GP and basic medical details ready.
Find your NHS numberID and address proof
The official registration service says patients will be asked to bring photo ID and proof of address to register.
Open new patient registration service| Registration issue | Practical answer | What to do next |
|---|---|---|
| Permanent registration | Use the online form if you live within the practice catchment area. | Prepare NHS number, previous GP, address, medication and allergies. |
| Temporary resident | Temporary registration can be used if you are away from home and need local GP care for up to three months. | Tell reception clearly that the person is not permanently registered. |
| Registering a child | A parent or guardian usually completes the form for a child under 16. | Have parent/guardian details and child information ready. |
| From abroad / returning to UK | The form asks extra questions about NHS registration, arrival date and charging status. | Read the ordinary residence and NHS treatment information carefully. |
Repeat prescriptions, NHS App, SystmOnline and Medicines Order Line
The official prescriptions page says the easiest ways to order repeat prescriptions are through your NHS account/NHS App or SystmOnline. It also says the practice does not take repeat prescription requests over the phone or email. The Medicine Order Line is another option for patients who need a dedicated phone route for repeat medication.
NHS App / NHS account
Use your NHS account or NHS App to view repeat medicines and choose the items you need. This is usually the cleanest digital route.
Open NHS App serviceSystmOnline
SystmOnline can show repeat medicine and dosage so you can select what you need without writing a vague message.
Open SystmOnlineMedicines Order Line
The official page lists the Medicine Order Line on 01158 550 260, Monday to Friday, 8am to 4pm, for repeat medication ordering support.
Open prescription pagePrescription delay prevention: order before you run out. The practice says prescription requests usually need 2 working days, with requests before midday and after midday both needing enough 48-hour processing time. If the prescription is not authorised, it may need doctor or clinical pharmacist review before it can be issued safely.
Electronic Prescription Service
EPS lets the GP send your prescription electronically to your nominated pharmacy. This saves a trip to the surgery and can reduce waiting at the pharmacy.
Old medicines and sharps
Return old medicines to the pharmacy you got them from. The practice says it does not take old medication, but it can take sharps bins at the practice.
Test results, sick notes, medical records and online services
Test results
The practice says if no further action is required, they may not contact you. If further action is needed, the surgery will contact you. Once reviewed, results can be viewed through NHS account/NHS App, SystmOnline or by phoning the practice.
Open test results pageSick notes / fit notes
If you have been off sick for more than 7 days, use the official sick note request route. For 7 days or less, your employer should usually accept self-certification.
Open sick notes pageOnline services
The practice provides online services for health records, test results, prescriptions and other tasks. Use official links and avoid third-party directories for account setup.
Open services pageResults safety note: reception staff may only be able to say a result is normal if the doctor has marked it that way. If you were told to book follow-up after a test, do not wait silently for a call.
NHS 111, urgent help and 999 near Derwent Valley Medical Practice
Routine GP forms, RapidHealth requests and enhanced-access appointments are not emergency services. Use the safest route based on symptoms, timing and risk.
Call 999 now
Use 999 for life-threatening symptoms such as severe chest pain, severe breathlessness, stroke signs, collapse, severe bleeding, major injury, seizure not stopping or severe allergic reaction.
Use NHS 111
Use NHS 111 online or call 111 if you need urgent medical help and are not sure what to do, especially when the surgery is closed.
Use the practice
Use Derwent Valley Medical Practice for RapidHealth requests, routine appointments, prescriptions, results, fit notes, registration and planned care.
Do not wait for a GP reply if someone may be seriously ill, injured, confused, unable to breathe properly, having severe chest pain, showing stroke symptoms, bleeding heavily or having a severe allergic reaction.
Derwent Valley Medical Practice map: St Mark’s Road and Sitwell Street
Use the exact address for the site shown in your appointment message. St Mark’s Road is in Chaddesden and Sitwell Street is in Spondon. Do not travel to the wrong site just because your appointment confirmation says “Derwent Valley Medical Practice.”
St Mark’s Road map
20 St Marks Road, Derby, DE21 6AT
Sitwell Street map
81 Sitwell Street, Spondon, Derby, DE21 7FH
Use exact site name
Search “Derwent Valley Medical Practice St Mark’s Road” or “Derwent Valley Medical Practice Sitwell Street” instead of only “Derwent Valley Medical Practice near me.”
Allow two-site travel time
If you usually attend one site but are offered another, check bus, parking and travel time before accepting or travelling.
Access needs
The official contact page says designated parking spaces and wheelchair-friendly access are available at each surgery, with a wheelchair available via reception.
Helpful NHS App video for prescriptions, records and online GP tasks
Derwent Valley Medical Practice supports NHS account/NHS App and SystmOnline routes for several common GP tasks. This general NHS App video helps users understand the app route; it is not a Derwent Valley-specific appointment rule.
Always follow the official Derwent Valley Medical Practice website for local RapidHealth booking rules, prescriptions, test results, opening hours and two-site appointment details.
Common Derwent Valley Medical Practice mistakes to avoid
Going to the wrong site
Check whether your appointment is at St Mark’s Road or Sitwell Street before travelling.
Using RapidHealth for excluded appointment types
Home visits, interpreter/BSL support, nursing appointments, reviews and clinician-requested follow-ups should be arranged by contacting the practice.
Only writing “need doctor”
RapidHealth needs symptoms, timing, medication, allergies, site flexibility and urgency to route your request safely.
Missing a phone appointment
You may not get a specific time slot. Keep your phone available in the advised callback window.
Ordering prescriptions too late
Allow 2 working days and use NHS App, SystmOnline or Medicine Order Line rather than phoning/emailing the practice for repeat requests.
Using GP routes for emergencies
Call 999 for life-threatening symptoms and use NHS 111 for urgent non-emergency help when unsure.
Assuming Saturday means walk-in access
The practice may open occasionally on Saturdays or through PCN extended access, but these are scheduled appointments, not walk-in clinics.
Not cancelling appointments
Use NHS account, SystmOnline, voicemail option or email cancellation route so another patient can use the slot.
Registering without catchment check
Check your postcode is inside the practice catchment before filling out the registration form.
Expecting reception to interpret complex results
Reception may confirm normal results only where the doctor has marked them. Ask for a results request if you need clinical discussion.
Not mentioning interpreter or BSL needs
RapidHealth is not the right route for those appointment needs. Contact the practice so support can be arranged.
Using the wrong “Derwent” practice
This article is for Derwent Valley Medical Practice in Derby, not Derwent Practice in North Yorkshire or other Derwent-named GP services.
Official Derwent Valley Medical Practice links and resources
Use these official or high-trust links for live instructions. Avoid third-party “book now” buttons unless they send you to official practice, NHS, RapidHealth, SystmOnline, NHS App or NHS 111 routes.
Official practice website
Practice notices, RapidHealth access, appointments, prescriptions, registration and patient services.
Open Practice WebsiteAppointments
RapidHealth, urgent/routine requests, phone appointments, excluded appointment types, home visits and cancellation routes.
Open Appointments PageContact and opening hours
Two surgery sites, phone numbers, opening hours, enhanced access, accessibility and urgent-care advice.
Open Contact PageRegister as patient
Catchment checker, online registration form, NHS number guidance and temporary resident notes.
Open Registration PageRepeat prescriptions
NHS App, SystmOnline, Medicine Order Line, EPS, nominated pharmacy and 2-working-day processing notes.
Open Prescription PageTest results
NHS account, SystmOnline, phone route, results action notes and clinical follow-up information.
Open Results PageNHS profile
NHS GP profile, main address, new-patient status, facilities and registration information.
Open NHS ProfileCQC public record
CQC rating, inspection history and public provider record. Check live CQC pages directly for current status.
Open CQC RecordNHS 111
Urgent non-emergency help when you are unsure what to do or the surgery is closed.
Open NHS 111Related MedicalGroupUK GP guides
These internal pages were included only after confirming the live URLs opened. They are useful for comparing NHS GP appointment systems, online triage wording, two-site access and patient-route explanations.
NHS GP appointment guide example
Useful for comparing how another GP guide explains appointment routes, official links and safe urgent-care warnings.
Park Medical Practice NHS GP appointments guideOnline triage access example
Helpful for understanding online triage, phone wording and GP access pathways in another practice guide.
Handsworth Medical Practice appointment guideAnother NHS surgery guide
Useful for comparing how GP guides cover opening hours, map directions, registration and official-source notes.
West End Medical Practice NHS GP surgery guideSuggested future related pages without links: RapidHealth appointment request guide, NHS App prescription guide, Derby GP registration guide, SystmOnline patient guide, and NHS 111 vs GP appointment guide.
People also search: Derwent Valley Medical Practice appointments, hours, phone, registration and prescriptions
Derwent Valley Medical Practice appointments
The main appointment route is RapidHealth. It can be used online, by phone with receptionist support, or at the practice with staff help or the waiting-room tablet.
Derwent Valley Medical Practice opening hours
St Mark’s Road and Sitwell Street have different late-opening days. Check the official opening-times page and appointment message before travelling.
Derwent Valley Medical Practice phone number
Use 01332 224588 for St Mark’s Road and 01332 673905 for Sitwell Street. Use the correct site number for quicker routing.
Derwent Valley Medical Practice registration
NHS says the surgery is accepting new patients, while the official registration page asks users to check catchment before applying.
Derwent Valley Medical Practice prescriptions
Use NHS account/NHS App, SystmOnline or Medicine Order Line. The practice says repeat prescription requests are not taken over the phone or email directly to the practice.
Derwent Valley Medical Practice NHS App
The NHS App can help with repeat prescriptions, results and some GP account tasks where connected. It is not a replacement for 999 or NHS 111.
Derwent Valley Medical Practice RapidHealth
RapidHealth asks questions and offers an appointment based on your problem. It is fastest when patients complete it online themselves.
Derwent Valley Medical Practice test results
If no further action is needed, the practice may not contact you. If further action is needed, the surgery should contact you.
Derwent Valley Medical Practice CQC
CQC lists the main St Mark’s Road location with an overall rating of Good. Use CQC for public quality-history checking and the practice/NHS pages for live access rules.
Deep dive into Derwent Valley GP access
Deep dive into RapidHealth appointment access
RapidHealth is not just a contact form. It asks clinical questions and can offer a clinician, date and time based on urgency and appointment availability. Reception can help, but online self-completion is usually faster.
Deep dive into two-site access
Derwent Valley works across Chaddesden and Spondon. This improves appointment availability but makes site-checking essential before travel.
Deep dive into prescriptions and NHS App
NHS App, SystmOnline and EPS reduce repeat-prescription friction. Medicine Order Line exists for patients who need a phone-based repeat-order route.
Deep dive into urgent vs routine GP care
Urgent same-day GP requests are not the same as emergency care. Use 111 when urgent and unsure, and 999 for life-threatening symptoms.
Deep dive into test results
The practice does not routinely contact patients when no further action is needed. NHS App/SystmOnline access can reduce unnecessary phone calls.
Deep dive into map, accessibility and travel
Both sites list accessible parking and wheelchair-friendly access. Still confirm site, parking and access needs before attending, especially for evening or hub appointments.
Derwent Valley Medical Practice FAQ
Derwent Valley Medical Practice has two sites: St Mark’s Road, 20 St Marks Road, Derby, DE21 6AT, and Sitwell Street, 81 Sitwell Street, Spondon, Derby, DE21 7FH.
The official phone numbers are 01332 224588 for St Mark’s Road and 01332 673905 for Sitwell Street.
Yes. The NHS profile says Derwent Valley Medical Practice is currently accepting new patients. You should still check the official catchment area before completing the registration form.
Use the official RapidHealth route online, by phone with reception help, or at the practice. RapidHealth asks questions and offers an appointment based on your problem and urgency.
St Mark’s Road is listed as Monday 8am–6:30pm, Tuesday 8am–8pm, Wednesday to Friday 8am–6:30pm, and weekends closed. Sitwell Street is listed as Monday to Wednesday 8am–6:30pm, Thursday 8am–8pm, Friday 8am–6:30pm, and weekends closed.
No. The practice says RapidHealth cannot be used for home visits, interpreter or BSL services, nursing appointments, annual reviews, medication reviews, postnatal checks, contraceptive procedures, minor operations, steroid injections or clinician-requested follow-ups.
Use NHS account/NHS App, SystmOnline or the Medicine Order Line. The practice says repeat prescription requests are not taken over the phone or email directly to the practice.
Once reviewed, results can be viewed through NHS account/NHS App or SystmOnline. You can also phone the practice. If further action is needed, the surgery will contact you.
CQC lists Derwent Valley Medical Practice at the St Mark’s Road location with an overall rating of Good. Check the live CQC page for the latest public record.
No. This is an independent guide from MedicalGroupUK.org. It is not the official NHS, CQC or Derwent Valley Medical Practice website. Always verify live details through official links.
Final patient summary
Derwent Valley Medical Practice has two sites: St Mark’s Road, Derby DE21 6AT and Sitwell Street, Spondon DE21 7FH. Phone 01332 224588 for St Mark’s Road or 01332 673905 for Sitwell Street. NHS says the surgery is currently accepting new patients.
Safe route reminder
For routine GP help, use RapidHealth/NHS App/SystmOnline/official practice routes. For urgent non-emergency help use NHS 111. For life-threatening symptoms call 999.