Darwin Care Compass
If you searched for Darwin Medical Practice, the important part is choosing the right route before you wait on the phone: Rapid Health, NHS App, self-service portal, urgent care team, prescription request, home visit, registration, test result, fit note or out-of-hours help.
This guide puts the useful official details inside the article first, then gives the official links only when you are ready to act.
About Darwin Medical Practice
Darwin Medical Practice serves patients across Burntwood, Lichfield and nearby areas through a three-branch GP setup. The official website now pushes patients toward a self-service route for routine appointments, urgent requests, medical questions and admin tasks, while still keeping phone and reception access for people who genuinely cannot use the website.
Practice name
Darwin Medical Practice.
Main NHS profile site
Greenwood Health Centre, Lichfield Road, Burntwood, WS7 0AQ.
Best user route
Start with the task, then choose Rapid Health, NHS App, phone, reception, 111 or 999 as appropriate.
Darwin Medical Practice Branches
The official website lists three locations. Same phone number, different branch addresses.
| Branch | Official address | Phone / out of hours | Use this note |
|---|---|---|---|
| Greenwood Health Centre | Lichfield Road, Burntwood, Staffordshire, WS7 0AQ | 01543 682654 / 111 | Main site shown by NHS and CQC current profile. |
| Chasetown Medical Centre | 29-31 High Street, Chasetown, Burntwood, Staffs, WS7 3XE | 01543 682654 / 111 | Official homepage adds a parking caution for the rear car park. |
| St Chad’s Health Centre | Dimbles Lane, Lichfield, Staffordshire, WS13 7HT | 01543 682654 / 111 | Lichfield branch listed by the official contact page. |
What Do You Need from Darwin Medical Practice Today?
This task hub gives the useful answer first. Use the official link only when you are ready to submit or check live details.
Routine appointment
- Use Rapid Health online booking or NHS App where suitable.
- Routine appointments can usually be booked up to six weeks in advance.
- Routine care may let you choose a doctor or specialist practitioner.
Urgent same-day problem
- Use Rapid Health or phone if urgent and unsure.
- The urgent care team may include a nurse practitioner, physician associate or GP.
- Available appointment may be at any of the three branches.
Prescription
- NHS App / NHS website is the preferred repeat prescription route.
- Rapid Health form is available if you cannot use NHS App.
- Processing target: 2 working days.
Home visit
- Home visits can only be requested by phone.
- Call 01543 682654, ideally 8:00am-10:00am.
- Only request if housebound or too ill to visit.
Register
- Applications welcomed from Lichfield, Burntwood and listed surrounding areas.
- Online registration can take as little as 48 hours.
- Paper applications are accepted in small numbers if online is not possible.
Closed or urgent?
- Out of hours: NHS 111 online or phone 111.
- NHS 111 online is for people aged 5 and over.
- Call 111 for a child under 5, or 999 in emergency.
Opening Hours, Consulting Times and Extended Access
| Time type | Official detail | Patient use |
|---|---|---|
| Core contracted hours | Monday to Friday, 08:00am-6:30pm | Main practice operating window. |
| Consulting times | Monday to Friday, 08:30am-12:30pm and 2:00pm-6:00pm | Clinical appointment windows listed by the practice. |
| Bank holidays | Closed | Use NHS 111 if urgent and not emergency. |
| Online access | Available 24 hours a day, 7 days per week | You can submit online access tasks, but urgent safety still needs 111/999. |
| Thursday evening extended access | 6:30pm-8:30pm at Greenwood Health Centre, Burntwood | Pre-booked extended appointments. |
| Saturday hub | 09:00am-5:00pm at Samuel Johnson Hospital | Weekend appointment hub with other Burntwood and Lichfield practices. |
| Protected Learning Time | Official page lists 2026 PLT dates up to Tuesday 14 July 2026. | Those listed dates are now past; check live official notices for any new closures. |
Self-Service Portal: What It Can Do
The homepage says Darwin has installed a self-service portal so patients can self-book routine appointments, request urgent appointments, send medical questions, perform admin tasks and more without waiting on the telephone.
Appointments
Request routine or urgent appointments and read which appointment type is better for your situation.
Medical questions
Ask a doctor or other health professional about results, medicines or general health questions.
Admin
Request sick notes, forms, prescriptions or other admin-related items.
Appointment Steps: Adults, Children and Same-Day Help
Darwin uses Rapid Health and a self-service route, but the correct path depends on age, urgency and appointment type.
Adults aged 16+
Book online via Rapid Health, call care navigators on 01543 682654 if you cannot access the system, attend in person, or use the NHS App for routine appointments.
Children under 16
Send a request through Rapid Health during opening hours. If an appointment cannot be offered online, the clinical team receives the request and contacts you with next steps.
Non-urgent core-hours requests
Requests made during 08:00-18:30 are reviewed the same day and actioned based on the details provided. This may mean an appointment, advice, signposting or a request for more detail.
Urgent appointment need
If the problem is urgent and you feel you need advice the same day, tell reception. The urgent care team handles urgent problems.
One appointment, one problem
The practice allows 10 minutes per consultation for one person only and asks patients to follow the “one appointment, one problem” ethos.
Routine vs Urgent Appointments: Choose the Right Option
| Appointment type | Best for | Official detail |
|---|---|---|
| Routine appointment | More in-depth problems, long-running illness, choosing a specific doctor or specialist practitioner. | Specialist practitioners may help with mental-health or joint problems and may have shorter waits than doctors. |
| Urgent appointment | Recent onset illness or recent deterioration of a long-term illness. | Short waiting times; urgent care team; you will not choose the clinician. |
| Telephone consultation | When you cannot attend or the matter can be handled by phone. | Clinician may call up to 2 hours before or after the allocated appointment time. |
| Skin photo request | If the clinician asks for a photo about a skin issue. | Only send photos if asked, using the secure practice route. |
Appointments That Need Phone or Reception, Not the Normal GP Route
The official appointment pages list several appointment types that should be made by calling the surgery or in person.
Nursing appointments
Examples include blood tests, cervical screening, vaccinations and injections.
Annual reviews
Examples include diabetes, hypertension, respiratory reviews, asthma and chronic disease reviews.
Medication reviews
Medication reviews are not the same as routine symptom appointments.
Postnatal and baby checks
These need the correct booking route and appointment type.
Contraceptive procedures and minor operations
Call or attend in person rather than using the wrong online pathway.
NHS Health Checks
Use the phone or reception route if booking this appointment type.
Home Visits: Phone 01543 682654
Home visits are not a normal online booking request. The official appointment portal says home visits can currently only be requested by phone.
When to call
Try to telephone between 8:00am and 10:00am if you require a home visit.
Who can request
Only request if you are housebound or too ill to visit the practice.
Who decides
Your GP will visit at home only if they think your medical condition requires it and will decide how urgently a visit is needed.
Repeat Prescriptions: NHS App Preferred, 2 Working Days
The official prescription page says the easiest way to order repeat medication is through the NHS App or NHS website. If you cannot use the NHS App, Darwin says repeat and acute prescriptions can be ordered through the Rapid Health online form.
| Prescription item | Official detail | Patient tip |
|---|---|---|
| Repeat prescription | For stable chronic or long-term conditions. | Use NHS App / NHS website first where possible. |
| Acute prescription | For medicine under close review, new conditions, contraception and one-off courses such as antibiotics. | Not available to order on NHS App; use Rapid Health form where appropriate. |
| Processing target | The practice aims to process prescription requests within 2 working days. | Order early and avoid weekends/bank holidays where possible. |
| Further information needed | The practice may contact you if more information is needed before completing a request. | Give dose, medicine name, pharmacy and days left. |
| Medication review | Repeat medication is often reviewed at annual review or sooner if the condition changes. | Book the correct review to avoid prescription delay. |
| Electronic Repeat Dispensing | For stable medication where dose is unlikely to change month to month. | Ask GP or pharmacist if eRD could save repeat ordering time. |
Online Services and NHS App Access
Darwin’s online-services page says online services can help patients book, check or cancel GP/nurse appointments, order repeat prescriptions, see parts of their health record and see communications between the GP surgery and other services.
Access setup
Complete an Online Access Request form and attend one of the surgeries with proof of identity.
Email linkage PIN
The team adds access to your records and sends an email linkage PIN for the NHS App or website.
Processing time
The online-services page asks patients to allow up to 5 working days for access setup.
New Patient Registration
Darwin welcomes applications from people living in Lichfield, Burntwood and certain surrounding areas. Online applications can take as little as 48 hours when accurate information is provided.
| Registration point | Official detail | Practical step |
|---|---|---|
| Practice area | Lichfield including new estates, Streethay, Burntwood WS7 postcodes, Muckley Corner, Cannock Wood, Chorley and Farewell. | Use the practice-area checker before applying. |
| Online form | Applications can be completed online quickly and easily. | Provide accurate details to avoid delays. |
| Registration time | Online applications can take as little as 48 hours. | You receive one notification when received and another when accepted/registered. |
| Paper applications | Small number of paper applications accepted if online form is not possible. | Ask the practice if you cannot complete online registration. |
| NHS number | Helpful but not required if you do not know it. | Find it in NHS App or NHS website if possible. |
| Online access after registration | Apply for online access after receiving welcome notification. | Bring online access form to a surgery with photo ID. |
Doctors and Darwin Team
The official staff page lists GP partners, salaried GPs and the wider team. Names can change, so use the official staff page for live verification before asking for a specific clinician.
GP partners listed
Official staff page includes Dr Gerbo Huisman, Dr Helen Law, Dr Prof Kay Mohanna, Dr James Ward, Dr Shammy Noor, Dr Douglas Price and Dr Luke Tognarelli.
Salaried GPs listed
The staff page also lists multiple salaried GPs, including Dr Zubi Sadiq, Dr Anita Clarke, Dr Raluca Woodward, Dr Hannah Missen and others.
Best check
Use the official team page for current names, roles, qualifications and staff updates.
Open staff pageNon-NHS Forms, Letters and Private Work
Darwin’s non-NHS services page says requests for GP forms or letters are private, chargeable work and NHS work must take priority.
Chargeable work
Examples include pre-employment, sports and driving medicals, insurance claim forms, medication-abroad prescriptions, private sick notes and vaccination certificates.
Expected wait
The official page says patients should expect to wait at least 6 weeks, sometimes longer.
Fee pack
The practice says reception staff can advise on fees and appointment availability, and the page links a fee pack.
NHS and CQC Context
NHS profile
NHS lists Darwin Medical Practice at Greenwood Health Centre, Lichfield Road, Burntwood, WS7 0AQ.
Current CQC location
CQC lists Darwin Medical Practice, also known as Greenwood Health Centre, at Greenwood Health Centre, Lichfield Road, Burntwood, WS7 0AQ.
Inspection note
CQC says the newer location was registered on 18 August 2022 and has not yet been inspected. Older CQC content refers to previous premises and past inspection context.
Access, Public Transport and Practical Travel Notes
The official contact page includes branch maps and public-transport notes, including bus links for Greenwood, Chasetown and St Chad’s. The homepage also includes a specific Chasetown parking reminder.
| Travel need | Official detail | Practical note |
|---|---|---|
| Greenwood public transport | Number 60 from Cannock to Lichfield via Burntwood; Number 8 Walsall to Lichfield via Chasetown and Burntwood also listed for Greenwood/Chasetown. | Check live bus timetables before travelling. |
| Chasetown parking | Homepage asks patients to be mindful that adjoining dental premises own the space behind their building. | Do not assume every rear parking space is for Darwin patients. |
| St Chad’s public transport | Official page mentions No. 31 and 30 routes from Lichfield bus station to Dimbles Lane. | Verify live bus times before appointment day. |
| Interpreter | For non-English speakers, tick the relevant box on registration and mention interpreter needs when booking. | Interpreter may accompany the patient or translate by phone. |
| Chaperone | Patients can have a chaperone for consultations, examinations or procedures where required. | Mention this when booking or to the doctor at consultation. |
| Text reminders | Practice has a text reminder service for appointment confirmations/reminders. | Register by consent form and keep contact details updated. |
Common Patient Mistakes to Avoid
| Mistake | Better route | Why |
|---|---|---|
| Using routine route for a recent sudden problem | Choose urgent appointment or call if unsure. | Urgent route is for recent onset illness or deterioration. |
| Trying to book nurse procedures through the wrong route | Call 01543 682654 or attend reception. | Nursing appointments, annual reviews and procedures are listed as phone/in-person routes. |
| Requesting a home visit online | Phone 01543 682654, ideally 8:00am-10:00am. | Home visits can currently only be requested by phone. |
| Leaving prescriptions to the last minute | Order early through NHS App/NHS website or Rapid Health if needed. | Prescription requests have a 2-working-day processing target. |
| Trying to discuss multiple problems in one 10-minute appointment | Book the correct appointment and focus on one issue. | The practice asks for one appointment, one problem. |
| Entering the wrong Chasetown parking area | Follow the official parking caution and signage. | The dental practice owns adjoining rear premises space. |
Darwin Route Planner
Choose your task and get a practical next step. This runs in your browser only and does not send information anywhere.
Select your task above.
Copy-and-Use Scripts
Rapid Health request
I am registered at Darwin Medical Practice. My main problem is ______. It started ______. It is new/getting worse/long-running. I take ______. I am worried because ______. I can take a call at ______.Urgent call
I think this needs same-day advice because ______. Symptoms started ______. The patient is aged ______. Best callback number is ______. I can attend Greenwood / Chasetown / St Chad’s / any branch.Prescription request
Medication name: ______. Dose: ______. I have ______ days left. My nominated pharmacy is ______. I need help because ______.Home visit call
I am requesting a home visit because the patient is housebound or too ill to attend due to ______. Symptoms started ______. Best callback number is ______.Safety, Privacy and Medical Disclaimer
Map: Darwin Medical Practice Main Site
Map shown for Greenwood Health Centre, Lichfield Road, Burntwood, WS7 0AQ. Use the branch table above if your appointment is at Chasetown or St Chad’s.
Official Resources
Use these after reading the relevant section above. The article explains the useful detail first; the links are for action and verification.
Related MedicalGroupUK Guides
No same-site internal links were added because a fresh verified MedicalGroupUK sitemap match for Darwin/Burntwood/Lichfield GP posts was not found during this check.
Darwin Medical Practice FAQs
What is Darwin Medical Practice?
Darwin Medical Practice is an NHS GP practice serving Burntwood, Lichfield and surrounding areas through three listed branches.
What is the Darwin Medical Practice phone number?
The official website lists 01543 682654 for Greenwood Health Centre, Chasetown Medical Centre and St Chad’s Health Centre.
Where is the main Darwin Medical Practice site?
NHS and CQC list Darwin Medical Practice at Greenwood Health Centre, Lichfield Road, Burntwood, WS7 0AQ.
What are Darwin Medical Practice branches?
The official site lists Greenwood Health Centre, Chasetown Medical Centre and St Chad’s Health Centre.
What are Darwin Medical Practice core opening hours?
The official opening-hours page lists contracted hours Monday to Friday, 08:00am to 6:30pm.
What are the consulting times?
The official page lists consulting times Monday to Friday, 08:30am-12:30pm and 2:00pm-6:00pm.
Is Darwin Medical Practice closed on bank holidays?
Yes. The official opening-hours page lists bank holidays as closed.
How do adults book appointments?
Adults aged 16+ can book online via Rapid Health, call care navigators on 01543 682654 if they cannot use the system, attend in person, or book routine appointments via the NHS App.
How do children under 16 get appointments?
The official appointments page says children under 16 can send a Rapid Health request during opening hours, phone 01543 682654 or attend in person.
What happens to non-urgent requests during core hours?
If you contact the practice during 08:00-18:30, the request is reviewed the same day and may lead to an appointment, advice, signposting or more information being requested.
What is the urgent appointment route?
Urgent problems are handled by the urgent care team, and you may be seen by a nurse practitioner, physician associate or GP. The appointment may be at any of the three branches.
Can I choose the clinician for urgent appointments?
The appointment portal says urgent appointments have short waiting times but you will not get to choose your clinician.
How do I request a home visit?
Home visits can only be requested by phone. Call 01543 682654, preferably between 8:00am and 10:00am.
Who can request a home visit?
You may only request a home visit if you are housebound or too ill to visit the practice. The GP decides whether your condition requires a home visit.
How do I order repeat prescriptions?
The official prescription page says the easiest way is via NHS App or NHS website. If you cannot use the NHS App, use the Rapid Health online form.
How long do prescriptions take?
The practice aims to process prescription requests within 2 working days.
Can I order acute medication through the NHS App?
The official prescription page says acute medication is not available to order on the NHS App, but can be requested online through the Rapid Health form.
What is electronic repeat dispensing?
Electronic Repeat Dispensing is for stable medication where the condition is stable and the dose is unlikely to change month to month.
How do I get online services access?
Complete an Online Access Request form and attend one of the surgeries with proof of identity. The practice then adds access and sends an email linkage PIN.
How long does online access setup take?
The official online-services page asks patients to allow up to 5 working days.
How do I register as a new patient?
Use the official online registration form if you live within the listed practice area. Online applications can take as little as 48 hours.
Which areas can register with Darwin Medical Practice?
The official page lists Lichfield including new estates, Streethay, Burntwood WS7 postcodes, Muckley Corner, Cannock Wood, Chorley and Farewell.
Does Darwin offer Thursday evening appointments?
Yes. The official opening-hours page lists Thursday evening extended access from 6:30pm to 8:30pm at Greenwood Health Centre.
Does Darwin offer Saturday appointments?
The official opening-hours page lists a Saturday out-of-hours hub from 09:00am to 5:00pm at Samuel Johnson Hospital.
What should I do when Darwin is closed?
Use NHS 111 online or call 111 for urgent non-emergency help. Call 999 for a genuine emergency.
What is the Chasetown parking warning?
The official homepage asks patients using the rear Chasetown car park to be mindful that the adjoining dental practice owns the space behind its building.
What does CQC say about Darwin Medical Practice?
CQC lists Darwin Medical Practice, also known as Greenwood Health Centre, at Lichfield Road, Burntwood, WS7 0AQ, and says the newer service has not yet been inspected.
Is this the official Darwin Medical Practice website?
No. This is an independent MedicalGroupUK.org guide. Use the official Darwin Medical Practice website, NHS profile and CQC profile for live verification.