Coldside Medical Practice | NHS GP Appointments & Hours
Use this practical Coldside Medical Practice guide to find the correct appointment route, opening hours, phone number, registration steps, prescription timing, test result rules, fit-note route, NHS 24 urgent-care option, Pharmacy First Scotland, map and official links without reading a generic GP directory page.
This is an independent guide, not the official practice website. For live changes, use the official links below.
Coldside Medical Practice Dundee: appointments, opening hours, phone and NHS Scotland routes
Coldside Medical Practice is an NHS Scotland GP practice at 129 Strathmartine Road, Dundee, DD3 8DB. The practice phone number is 01382 880900. Patients usually search for Coldside Medical Practice appointments, opening hours, repeat prescriptions, registration, test results, fit notes, parking, Strathmartine Road map, NHS 24 out-of-hours help and whether to use a GP, pharmacist, optometrist, First Contact Physio, dentist, 111 or 999. This guide covers those intents with practical next steps.
Address
129 Strathmartine Road, Dundee, DD3 8DB. Use the full address and postcode so you do not confuse it with other Dundee GP practices or health centres.
Phone
Call 01382 880900 for appointments, reception help, cancellations, access needs and practice contact during opening hours.
Opening hours
The official contact page lists Monday to Friday, 8:00am to 6:00pm. NHS 24 shows some extended Tuesday/Wednesday times, so check live before travelling.
Right care first
The official appointment page says many problems do not need a GP or nurse. Pharmacy, optometry, dentistry or physiotherapy may be more suitable.
Prescriptions
Use the GP online system or paper form. Repeat prescription requests are not taken by phone or email, and processing can take 3–5 working days.
Urgent safety
Use NHS 24 on 111 for urgent non-emergency help when closed. Call 999 for life-threatening emergencies.
Most useful Coldside-specific point: phone lines are busiest between 8am and 9am. If your issue is non-urgent or a follow-up, you may have a better route than joining the peak morning rush. If your need is urgent, the administrator will take details and a doctor will call back.
What do you need from Coldside Medical Practice today?
Use this route finder before calling. It turns common searches like “Coldside Medical Practice appointments,” “repeat prescription,” “registration,” “fit note,” “test results,” “near me,” and “NHS 24” into the right next action.
Choose the closest situation
This tool is general signposting only. It is not diagnosis, emergency triage or medical advice.
How to use Coldside Medical Practice without choosing the wrong route
A useful Coldside Medical Practice guide should not only show a phone number. It should help you decide whether you need GP callback, face-to-face care, nurse, First Contact Physio, optometrist, pharmacist, NHS 24, A&E or 999.
Decide whether it is emergency, urgent or routine
Call 999 if someone is seriously ill, injured or their life may be at risk. Use NHS 24 on 111 for urgent non-emergency help when closed. Use the practice for routine and practice-managed urgent GP care.
Avoid the 8am queue if the problem is not urgent
The official page says phone lines are busiest between 8am and 9am. If you need a follow-up or non-urgent appointment, ask about weekly pre-bookable telephone appointments.
Let reception route you safely
Reception staff may ask what you need help with because the doctors have asked them to collect condition details. They follow confidentiality rules and are focused on getting you to the right professional.
Use the right professional when GP is not the best first stop
Eye problems may be best with an optometrist, muscle or joint problems may be best with First Contact Physio, and many minor illnesses may be best with Pharmacy First Scotland.
Order prescriptions early and check pharmacy first
Coldside says prescription processing can take 3 full working days and up to 5 working days. If you use pharmacy collection, check with the chemist directly instead of calling the surgery to ask if it has been done.
How to request an NHS GP appointment at Coldside Medical Practice
Coldside Medical Practice says it offers a mixture of face-to-face appointments and telephone consultations. Patients can request an appointment by phoning during opening hours or by visiting the surgery and speaking with an administrator. If no appointments are available, the practice says to call back the next morning. If you feel the need is urgent, the administrator will take details and a doctor will call back to discuss the problem.
| Route | Best for | What to prepare | When not to use |
|---|---|---|---|
| Phone 01382 880900 | GP appointments, urgent callback requests, pre-bookable telephone appointments, home visit requests and access help. | Name, date of birth, symptoms, duration, urgency, medication, and whether examination may be needed. | Do not phone routine reception instead of 999 for life-threatening symptoms. |
| Visit reception | Patients who cannot use phone routes, need communication support, or are already at the surgery. | Reason for appointment, availability, access needs and interpreter needs if relevant. | Do not travel without checking live hours if the issue is not urgent. |
| Urgent doctor callback | Same-day urgent GP concerns that are not 999 emergencies. | Exact symptoms, how quickly they changed, medicines, red flags, and contact number. | Use NHS 24 or 999 if the practice is closed or the situation is life-threatening. |
| First Contact Physio | Muscle, joint or bone problems where a physio specialist may assess and arrange scans or x-rays if needed. | Injury date, pain location, movement limit, swelling, work impact and red flags. | Recent injury in the last 7 days may need A&E depending on severity. |
| Pharmacy / optometrist / dentist | Minor illnesses, medicine advice, eye problems, dental problems and pharmacy-manageable conditions. | Symptoms, duration, medicines, allergies, age, pregnancy status if relevant. | Use GP, NHS 24 or 999 if symptoms are severe, worsening or concerning. |
Strong appointment request example
Weak request example
This gives almost no routing detail. Add symptoms, timing, urgency, medication, whether examination is needed, and whether you can take a phone call.
Home visit note: the official appointment page says if you are housebound and need an appointment, the practice will phone first to understand what you need. If possible, phone before 10:00am when requesting a home visit.
Coldside Medical Practice opening hours
Coldside’s official contact page lists opening hours as Monday to Friday, 8:00am to 6:00pm, with Saturday and Sunday closed. The NHS 24 GP profile shows the same address and reception number but lists extended opening times on Tuesday and Wednesday. Because official sources can differ, check the official contact page and NHS 24 profile before travelling, especially around public holidays, extended-hours clinics or service updates.
| Day | Official practice contact page | NHS 24 profile note | Practical patient tip |
|---|---|---|---|
| Monday | 8:00am–6:00pm | 08:00–18:00 | Phone lines are usually busiest 8am–9am. |
| Tuesday | 8:00am–6:00pm | 07:30–18:45 | Check whether early/late access applies to your appointment type. |
| Wednesday | 8:00am–6:00pm | 07:30–19:00 | Confirm exact access before travelling outside core hours. |
| Thursday | 8:00am–6:00pm | 08:00–18:00 | Use routine routes if your issue can wait. |
| Friday | 8:00am–6:00pm | 08:00–18:00 | Order medication early before weekends or public holidays. |
| Saturday | Closed | Closed | Use NHS 24 on 111 for urgent non-emergency help. |
| Sunday | Closed | Closed | Call 999 for life-threatening emergencies. |
Opening-hours safety note: extended access clinics may have limited availability and are intended for patients who cannot attend during normal consulting hours. Do not assume every service is available during extended times.
Register with Coldside Medical Practice
The official registration page says you can permanently register with a GP practice if you are staying in the area for more than 3 months. Coldside Medical Practice offers online registration, paper forms from reception, and downloadable forms. The page also says patients may not be able to register if they live too far away and should choose another local GP if outside the practice area.
Check if you live in the practice area
If you stay outwith the practice area, the official page says you should use NHS Inform GP Finder to find another GP practice.
Use online or paper registration
You can complete an online registration form, collect a paper form from reception during surgery hours, or download and upload forms.
Prepare ID and address evidence
The practice may require evidence of identity for certain services. Registration policy asks for ID and address evidence to help match records correctly.
| Prepare this | Why it matters | Delay prevention tip |
|---|---|---|
| Current Dundee address | Registration depends on practice area. | Use current address and check boundary before applying. |
| Photo ID if available | The registration policy lists passport, driving licence, official ID or student matriculation card as examples. | Ask the practice if you cannot provide standard ID. |
| Proof of address | Helps confirm details and transfer records smoothly. | Use recent utility bill, Council Tax, rent agreement, bank statement or similar evidence. |
| Medication proof | The registration page says to provide official proof of repeat medicines, such as a reorder slip. | Keep at least one month of medicine while records transfer. |
| Previous GP / overseas records | If you were registered outside the UK, the practice will not automatically have your medical notes. | Contact your previous doctor for copies if needed. |
Medication safety note: the registration page highlights benzodiazepines and opiates such as Diazepam, Gabapentin, Pregabalin, Lorazepam, Temazepam and Tramadol. The practice may review these medicines and offer dose reduction where appropriate for safety.
Repeat prescriptions, GP Online system and pharmacy help
Coldside Medical Practice says no prescription queries are taken before 10am. Repeat prescriptions can be requested using the Patient Services / GP Online system or by bringing the paper form to the surgery during opening hours. The practice says it does not take repeat prescription requests by phone or email.
Patient Services / GP Online system
The practice says it is easier and quicker to manage repeat prescriptions through the online service. The practice code is listed as T11166.
Paper request
You can bring the paper form to the surgery during opening hours. Tick the exact items needed and include pharmacy details if relevant.
No routine phone or email repeats
Do not phone or email routine repeat requests. Use the online or paper route unless the practice tells you otherwise.
Allow 3–5 working days
The prescription page says to allow a minimum of 3 full working days and up to 5 working days. Allow extra time for weekends and public holidays.
Check with the chemist
If you use pharmacy collection, the practice asks patients not to call the surgery just to check whether the prescription has been done. Check with the chemist directly.
Emergency supply
If you forget to order regular medication, the practice says a pharmacy may be able to issue an emergency supply while your request is processed.
Pharmacy First Scotland: if your issue is a minor illness rather than a GP-only problem, a community pharmacy may be the best first route. NHS Inform says Pharmacy First Scotland can provide advice and treatment and may refer you onward if needed.
Coldside Medical Practice test results, specimens and follow-up
Test result timing
The official test-results page says bloods, swabs, sputum, scans and x-rays come back in different timeframes. If follow-up is needed, the team will contact you by call or text.
Confidentiality
Results can only be released to the adult patient unless prior permission has been given or the person cannot understand the results.
Specimens
Specimens must be in the correct container and clearly marked with name, date of birth, date provided and reason. Wrong containers may mean repeat testing.
No-news rule with caution: the practice says “No news is good news” when no abnormalities are detected, but it also says you know your body. If something does not feel right, contact the practice for follow-up.
Coldside Medical Practice sick notes and fit notes
The official fit-note page says Coldside can only issue fit notes for patients registered with the practice, and fit notes can only be issued for a medical condition the practice is aware of. You can self-certify for the first 7 days off work.
| Fit-note situation | Practical answer | Delay prevention tip |
|---|---|---|
| Off work 7 days or less | You can usually self-certify. | Ask your employer about their self-certification process. |
| More than 7 days | Request a fit note if the practice knows about the condition. | Do not leave it until payroll or HR deadline day. |
| Hospital treatment | The official page says hospital-related fit notes should be directed to the relevant hospital team. | Ask hospital before discharge or after clinic review. |
| Completion timing | Fit notes may take up to 5 working days / 7 calendar days. | Do not expect emergency doctor or emergency appointment completion. |
NHS 24, urgent help and 999 near Coldside Medical Practice
Coldside Medical Practice is not an emergency service. Use the safest route based on severity. NHS 24 on 111 is for urgent non-emergency help when you think you may need A&E but it is not life-threatening, or when your GP, pharmacy or dental practice is closed. Call 999 when someone is seriously ill or injured and their life is at risk.
Call 999 now
Use 999 for life-threatening symptoms such as chest pain, severe breathing problems, stroke signs, collapse, severe bleeding, severe burns, acute confusion, cardiac arrest or severe allergic reaction.
Use NHS 24 / 111
Use NHS 24 on 111 when you need urgent non-emergency help, especially when the practice is closed or you are too unwell to wait.
Use pharmacy first
For many minor illnesses, Pharmacy First Scotland may give advice and treatment without a GP appointment.
Red warning: do not wait for a routine GP appointment, prescription reply, fit note or test result callback if someone may be seriously ill or injured. Call 999 immediately.
Coldside Medical Practice map: 129 Strathmartine Road, Dundee DD3 8DB
Search the full address: Coldside Medical Practice, 129 Strathmartine Road, Dundee, DD3 8DB. The official contact page lists car parking, cycle parking, disabled parking, wheelchair access, step-free access, disabled WC, induction loop, signing service, Braille translation service and interpreter support when requested at booking.
Use postcode DD3 8DB
Do not search only “Coldside Medical Practice near me” if you are comparing Dundee practices. Confirm Strathmartine Road before travelling.
Arrive on time
The appointment page says late arrivals may be asked to rebook. Build in travel and parking time before face-to-face appointments.
Access needs
Tell the practice at booking if you need an interpreter, BSL support, step-free access, wheelchair support or other communication help.
Right Care, Right Place video: when NHS 24 or another service may help
Coldside Medical Practice’s appointment page explains that pharmacists, opticians and dentists may sometimes be better placed to help than a GP. This NHS 24 video supports the same “right care, right place” idea for Scotland.
Video note: this is general NHS 24 guidance, not a Coldside-specific appointment rule. Always follow Coldside Medical Practice’s official website for local appointment, registration and prescription instructions.
Common Coldside Medical Practice mistakes to avoid
Calling at 8am for a non-urgent issue
Phone lines are busiest 8am–9am. For routine follow-up, ask about pre-bookable telephone appointments instead.
Only saying “need doctor”
Give symptoms, duration, urgency, medication, callback availability and whether examination may be needed.
Ignoring pharmacy, optometry or physio
The official page says many problems do not need a doctor or nurse. Choose the right service first.
Using GP routes for emergencies
Call 999 for life-threatening symptoms. Use NHS 24 on 111 for urgent non-emergency care when closed.
Ordering medication too late
Allow 3 full working days and up to 5 working days, plus extra time before weekends and public holidays.
Phoning for repeat prescriptions
The prescription page says repeat requests are not taken by phone or email. Use online or paper routes.
Calling the surgery to check pharmacy processing
If you use pharmacy collection, the practice asks you to check with the chemist directly.
Requesting a fit note too late
Fit notes may take up to 5 working days / 7 calendar days and are not completed during emergency appointments.
Not preparing registration documents
Have address, ID, previous GP details and medication proof ready to reduce registration delays.
Assuming NHS App rules from England
Coldside’s prescription page refers to Patient Services / GP Online system. Scotland access routes can differ from England NHS App workflows.
Not cancelling appointments
If you cannot attend, cancel online or phone during opening hours so the slot can help another patient.
Travelling without checking access needs
Parking and accessibility are listed, but confirm interpreter, BSL, wheelchair or other support before your appointment.
Official Coldside Medical Practice links and NHS Scotland resources
Use these official links for live instructions. Do not rely on third-party directory pages for current appointment, registration, prescription, public-holiday or urgent-care details.
Official practice website
Practice notices, services, appointments, repeat medication, registration and patient information.
Open Practice WebsiteAppointments page
Phone booking, urgent callback, face-to-face/telephone consultations, right-service guidance and home visits.
Open Appointment PageContact and opening hours
Address, phone, listed hours, parking, accessibility, interpreter and BSL support details.
Open Contact PageRegistering
Online registration, paper forms, proof of ID/address, practice-area notes and medication warnings.
Open Registration PageRepeat prescriptions
Patient Services / GP Online system, processing times, pharmacy collection and no phone/email repeat requests.
Open Prescription PageTest results
Result timing, follow-up, confidentiality, hospital-requested tests and specimen guidance.
Open Test Results PageSick / fit note
Self-certification, registered-patient rule, hospital fit notes and 5-working-day completion guidance.
Open Fit Note PageNHS 24 GP profile
NHS Scotland GP listing, address, reception number and opening-time guidance.
Open NHS 24 ProfileNHS 24 right care
Urgent non-emergency advice and right-care routing in Scotland.
Open NHS 24 GuidanceCQC note: CQC is not the usual inspection source for NHS Scotland GP practices. For this Dundee practice, use the official Coldside website, NHS 24 and NHS Inform/NHS Scotland sources instead of inventing an England-style CQC rating.
Related MedicalGroupUK NHS GP guides
These links were added only after opening and verifying live MedicalGroupUK pages. They are useful for comparing NHS Scotland GP access, NHS 24 routing and appointment explanations.
Scottish NHS 24 GP example
Useful for comparing NHS 24, GP phone routes and Scottish practice access wording.
Townhead Medical Practice NHS GP guideBranch-first NHS Scotland example
Helpful for users comparing how Scottish GP groups can depend on the correct branch or practice site.
Barclay Medical Practice NHS GP appointments guideGeneral UK appointment workflow example
Useful for comparing route tables, phone scripts, urgent care and official-link placement across UK GP pages.
Frome Medical Practice NHS GP appointments guideSuggested future related pages without links: NHS Scotland GP registration guide, Pharmacy First Scotland guide, Dundee GP urgent-care guide, NHS 24 vs GP guide, and repeat prescription Scotland guide.
People also search: Coldside Medical Practice appointments, hours, prescriptions and registration
Coldside Medical Practice appointments
Call 01382 880900 or visit reception during opening hours. For urgent concerns, the administrator takes details and a doctor calls back. For follow-up or non-urgent appointments, ask about pre-bookable telephone appointments opened weekly.
Coldside Medical Practice opening hours
The official contact page lists Monday to Friday, 8:00am to 6:00pm. NHS 24 shows extended Tuesday and Wednesday times, so confirm live before travelling outside core hours.
Coldside Medical Practice phone number
The practice phone number is 01382 880900. Use it for appointments, urgent callbacks, cancellations, home visit requests and access support.
Coldside Medical Practice registration
You can use online registration, paper forms or downloadable forms. You usually need to be staying in the area for more than 3 months and may need ID/address evidence.
Coldside Medical Practice repeat prescriptions
Use Patient Services / GP Online system or paper form. Do not phone or email routine repeat prescription requests. Allow 3–5 working days.
Coldside Medical Practice test results
Results return in different timeframes. The practice says the team will contact you if follow-up is needed, but you should contact the practice if something does not feel right.
Coldside Medical Practice Strathmartine Road
The correct address is 129 Strathmartine Road, Dundee DD3 8DB. Use the full postcode in maps and appointment travel plans.
Coldside Medical Practice near me
If you search “near me,” confirm the result says Coldside Medical Practice, Strathmartine Road, Dundee. Check whether your appointment is phone, face-to-face or another service before travelling.
Coldside Medical Practice CQC
Coldside is in Scotland, so do not expect an England-style CQC profile. Use the official practice website, NHS 24 and NHS Scotland sources for current access information.
Deep dive into Coldside Medical Practice access
Deep dive into appointment access
Coldside is not just an “8am phone only” practice. The official page says phone lines are busiest 8am–9am, urgent concerns receive doctor callback, and follow-up or non-urgent telephone appointments may be pre-bookable weekly.
Deep dive into receptionist questions
Reception may ask what you need help with because doctors have asked them to collect condition information. This helps route you to GP, nurse, physiotherapist, pharmacy or another professional.
Deep dive into registration
Registration includes online forms, paper forms, possible ID/address evidence and medication proof. If you live too far away, the practice may not be able to register you.
Deep dive into prescriptions
Repeat medication is an online or paper process, not a routine phone/email process. Processing can take 3–5 working days, and pharmacy collection adds pharmacy processing time.
Deep dive into urgent vs routine care
Use GP routes during opening hours for practice-managed care. Use NHS 24 on 111 when closed or too unwell to wait. Use 999 for life-threatening emergencies.
Deep dive into Pharmacy First Scotland
Minor illness does not always need a GP appointment. NHS Inform says Pharmacy First Scotland is provided by community pharmacies and can offer advice and treatment where suitable.
Coldside Medical Practice FAQ
Coldside Medical Practice is at 129 Strathmartine Road, Dundee, DD3 8DB.
The Coldside Medical Practice phone number is 01382 880900.
The official practice contact page lists Monday to Friday, 8:00am to 6:00pm, with weekends closed. NHS 24 also lists some extended Tuesday and Wednesday times, so check official sources before travelling outside core hours.
Call 01382 880900 during opening hours or visit reception. Phone lines are busiest between 8am and 9am. If your need is urgent, the administrator will take details and a doctor will call back.
You can apply to register if you are staying in the area for more than 3 months and live within the practice area. The practice offers online registration, paper forms and downloadable forms.
No. Coldside Medical Practice says it does not take repeat prescription requests by phone or email. Use the Patient Services / GP Online system or bring the paper form to the surgery.
The practice says to allow a minimum of 3 full working days and up to 5 working days for prescription processing. Allow extra time for weekends, public holidays and pharmacy processing.
Results return in different timeframes. The practice says the team will contact you if follow-up is needed, but you should contact the practice if something does not feel right or you need to discuss results.
Use NHS 24 on 111 for urgent non-emergency help when the practice is closed. Call 999 for life-threatening symptoms or serious injury.
No. This is an independent MedicalGroupUK.org guide. It is not the official Coldside Medical Practice, NHS 24, NHS Tayside or NHS Inform website.
Final patient summary
Coldside Medical Practice is at 129 Strathmartine Road, Dundee DD3 8DB. The phone number is 01382 880900. The official contact page lists Monday to Friday, 8:00am to 6:00pm. Confirm live access before travelling.
Safe route reminder
For routine GP help, call the practice or visit reception during opening hours. For urgent non-emergency help when closed, use NHS 24 on 111. For life-threatening symptoms, call 999.