Brayford Medical Practice Lincoln: appointments, Accurx, prescriptions, registration and 111 help
Brayford Medical Practice is an NHS GP surgery at Newland Health Centre, 34 Newland, Lincoln, LN1 1XP. This guide gives the useful details patients usually need first: phone number, appointment route, Accurx triage hours, repeat prescription options, NHS App/SystmOnline, home visits, fit notes, registration, access, CQC rating and what to do when the surgery is closed.
Phone menu from the practice contact page: option 1 for prescriptions, option 2 to cancel your appointment, option 3 to speak to reception.
Email: LIWCCG.mailbrayfordmedicalpractice@nhs.net. The Easy Read page says not to use email for medical questions because it is not read by doctors and nurses.
Brayford Medical Practice
Newland Health Centre
34 Newland
Lincoln
LN1 1XP
The practice says it is in Newland Health Centre, close to Lincoln city centre and near Lucy Tower Street multi-storey car park. Reception is on the ground floor directly opposite the main entrance.
Open directionsDecision hub: what should you do first?
Use this before phoning, emailing or travelling. It helps avoid the common mistake of using the wrong NHS route.
Life-threatening emergency
Call 999. Use this for chest pain, stroke signs, collapse, severe breathing difficulty, severe bleeding, serious injury or someone not responding.
Urgent but not life-threatening
Use NHS 111 online or call 111. NHS 111 is available every day and can refer to out-of-hours services when appropriate.
Routine GP appointment or advice
Submit an Accurx form. The practice uses total triage, so your request is reviewed before the right appointment, advice or action is offered.
Repeat prescription
Use NHS App, SystmOnline, prescription request form, email, phone option 1, prescription slip or post. Do not use emergency routes for routine repeats.
Housebound or too ill to attend
Request a home visit only if medically needed. The practice asks patients to phone before 11am where possible.
Fit note or admin request
Use Accurx for admin requests such as sick notes, blood results and medication reviews, or phone reception if you cannot use online forms.
Opening hours, phone lines and out-of-hours help
The most useful patient distinction is this: the practice may show wider site/opening information, but the official site lists phone lines as Monday to Friday 8am to 6:30pm.
| Need | Official route | What to do |
|---|---|---|
| Phone reception | Phone lines Monday to Friday 8am–6:30pm. | Call 01522 543 943, option 3 for reception. |
| Prescription phone line | Option 1 on the main phone number. | Use this only when phone is the right prescription route. |
| Cancel appointment | Option 2 on the main phone number. | Cancel early so another patient can use the slot. |
| Closed / urgent help | NHS 111 online or 111 by phone. | NHS 111 can advise and refer to out-of-hours services at Lincoln County Hospital if appropriate. |
| Emergency | 999 or A&E. | Use 999 for life-threatening symptoms. |
How to request a Brayford Medical Practice appointment
The official appointment page says routine appointment requests should be submitted through Accurx. The practice has taken a total triage approach, meaning reception and a triaging clinician review requests and decide whether you need an appointment, advice/treatment, or more information.
999 for danger signs. NHS 111 for urgent care that is not life-threatening. Accurx or reception for routine GP requests.
Give clear symptoms, timing, medication, allergies, what you have tried and what outcome you need.
The practice may contact you to book, give advice/treatment, or ask for more information.
The practice says appointment booking may be done by message, and you may be asked to confirm attendance.
Reception can still ask triage questions by phone.
Hello, my name is [name]. My date of birth is [date]. I am registered with Brayford Medical Practice. I need help with [one clear issue]. It started [when]. It is [getting worse / not improving / affecting daily life]. I have tried [what]. Is this best handled by Accurx, a GP, ANP, nurse, pharmacist, NHS 111 or 999?
Accurx triage: what it is for and when it is open
The practice says it moved to Accurx as its triaging tool from 17 February 2025. Accurx can be used on mobile, laptop or desktop, with optional NHS login verification.
Accurx opening
The official Accurx page lists the form as open Monday to Friday, 6:30am to 6:30pm, excluding bank holidays.
Medical request
Request an appointment for a new or ongoing medical problem.
Advice request
Ask about symptoms, conditions or treatments.
Admin request
Use it for sick notes, blood results, medication reviews and other admin requests.
| Good Accurx wording | Why it helps |
|---|---|
| “I have had [symptom] for [time]. It is getting worse because…” | Shows urgency and clinical change. |
| “I take [medicines] and I am allergic to [allergy].” | Helps safe prescribing and advice. |
| “I need a fit note from [date] because…” | Avoids back-and-forth on admin requests. |
| “The hospital asked me to contact GP about…” | Helps the practice decide if hospital or GP should action it. |
Repeat prescriptions: all official ways to order
The official prescription page gives several routes, which is useful for patients who cannot use one particular system.
| Ordering route | Official detail | Best for |
|---|---|---|
| NHS App | Order repeat prescriptions and manage nominated pharmacy. | Most smartphone users. |
| SystmOnline | Order through your SystmOne online account. | Patients already set up for SystmOnline. |
| Prescription request form | The practice links to a request form. | Online request without app use. |
| Send request to LIWCCG.mailbrayfordmedicalpractice@nhs.net. | Non-urgent written requests; include full details. | |
| Phone option 1 | Leave a message on the repeat prescription line. | Patients who need the phone route. |
| Prescription slip | Drop slip into surgery when reception is open. | Patients with paper repeat slip. |
| Post | Post request to the practice and include a stamped addressed envelope. | Patients who cannot attend or use online tools. |
Please request my repeat prescription. Name: [name]. DOB: [date]. Medicine: [name, strength, dose]. Quantity needed: [amount]. Nominated pharmacy: [pharmacy name/address]. I have [number] days left. Contact number: [phone].
NHS App and SystmOnline: what you can and cannot do
The practice NHS App page explains that patients can use the NHS App for many NHS services, but appointment booking with the practice is listed as not currently available.
| NHS App feature | Useful patient action |
|---|---|
| Order repeat prescriptions | Request regular medicines and view/change nominated pharmacy. |
| View test results | Check available results once released into your GP record. |
| View GP health record | Use for record access where available. |
| Access NHS 111 online | Useful when urgent but not life-threatening. |
| Manage referrals and hospital appointments | Check supported secondary-care information. |
| Send/receive healthcare messages | More secure than standard text messages. |
| Book practice appointments | The practice page says this is not currently available with the practice. |
Home visits: who can request one and when to phone
Home visits are for patients who are clinically housebound or too ill to attend the surgery based on clinical assessment.
| Question | Official answer | Practical note |
|---|---|---|
| Who can have a home visit? | Patients who are unwell and need to see a clinician but cannot attend the practice. | Request only if medically needed. |
| When should I call? | The practice asks patients to try to phone before 11am on the day of the visit request. | Earlier is safer for triage planning. |
| Will someone visit automatically? | No. An initial telephone consultation may be booked or a visit arranged after assessment. | Give symptoms, mobility limits and safety concerns. |
| Nursing care at home? | District nurses may visit housebound, elderly, terminally ill or recently discharged patients who need nursing care. | Contact through reception on 01522 543943. |
Fit notes, sick notes and going back to work
The official fitness-to-work page explains the 7-day rule and what a fit note can say.
| Situation | What to do | Important detail |
|---|---|---|
| Sick for 7 days or less | Use self-certification for your employer. | Your employer should not normally require GP evidence for the first 7 days. |
| Sick for more than 7 days | Request medical evidence / fit note. | A fit note can say “not fit for work” or “may be fit for work”. |
| Need work adjustments | Ask whether “may be fit” is appropriate. | Examples include reduced hours, different hours, different duties or support. |
| Want a note saying fit to return | The page says clinicians cannot issue a fit note saying you are fit for work. | You can return when you feel able and your employer agrees. |
| Hospital discharge sick note | The ward should issue this before discharge where needed. | If not, contact the practice; extensions can be requested when the hospital note expires. |
Doctors, ANPs and who may handle your request
The official team page lists GPs and an Advanced Nurse Practitioner team. The healthcare professionals page explains that ANPs can deal with many conditions and symptoms, but there are limits.
| Clinical route | Can help with | Limit to remember |
|---|---|---|
| GP | Complex diagnosis, long-term conditions, referrals, medication decisions and GP-only issues. | Named GP policy does not stop you seeing other clinicians. |
| Advanced Nurse Practitioner | Prescriptions, sick notes, in-house testing, hospital referrals and many symptoms. | The official page says ANPs cannot deal with pregnancy-related issues, babies under 3 months, test results, or long-term/ongoing conditions or symptoms. |
| Nurse / HCA | Checks, reviews, blood pressure, vaccinations, bloods and health checks depending on service. | Use triage/reception to choose the right appointment type. |
Services, health checks, travel and contraception
The practice service pages show several useful patient routes beyond a standard GP appointment.
NHS health checks
The services page says patients aged 40 to 74 will be invited for NHS health checks, including blood tests.
Lifestyle checks
From age 5 onwards, simple checks may include height, weight, smoking, alcohol, blood pressure and urine testing.
Travel vaccination service
The practice says its travel service is for registered patients only, and some travel vaccinations require a non-refundable deposit.
Housebound HCA visits
Routine housebound visits are only available to patients clinically assessed as housebound by the doctors.
Register with Brayford Medical Practice
NHS currently shows Brayford Medical Practice as accepting new patients. The official registration page says one online registration form is needed per person.
Submit one form for each person registering.
If online forms are difficult, print the form and hand it to reception, or collect a copy from reception.
The registration page says carers can be added to the carers’ register, which may help with support, prescriptions and vaccination entitlement.
If you take regular medication, plan ahead before changing GP practice.
Access, parking and visiting Newland Health Centre
The practice says it is close to the city centre, near Lucy Tower Street multi-storey car park and accessible by public transport. It is on the ground floor of Newland Health Centre, with reception directly opposite the main entrance.
Ground-floor access
The practice says the ground-floor premises provide easy access for disabled patients.
Public transport
The practice describes the site as easily accessible by public transport.
Parking nearby
The practice notes proximity to Lucy Tower Street multi-storey car park. Check local signs, fees and restrictions before parking.
CQC rating
CQC lists Brayford Medical Practice as rated Good overall, with ratings published in 2016 and latest review noted in 2020.
Map and directions
Address: Brayford Medical Practice, Newland Health Centre, 34 Newland, Lincoln, LN1 1XP.
Before you leave
Check appointment time, phone message, Accurx message, medicines, hospital letters, sample pots, ID if requested and any access need.
If you are late
Call the surgery if safe. Late arrival can affect whether the appointment can still happen.
More NHS GP surgery guides on Medical Practice UK
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Reference guide showing NHS GP route, appointments, prescriptions and out-of-hours support.
Read Murrayfield guideOfficial sources used
This guide converts official pages into practical steps. Use official links for final confirmation because opening times, triage rules, staff, services and registration status can change.
Official Brayford Medical Practice website · Contact page · Appointments · Accurx · Prescriptions · NHS App · Home visits · Fit notes · Out-of-hours · Registration · Meet the team · Services · NHS profile · CQC profile · NHS 111 online