Boultham Park Care Route Hub
If you searched for Boultham Park Medical Practice, the difficult part is not only finding the phone number. It is knowing whether your need should go through Accurx, a nurse/HCA phone booking, prescription route, NHS App record access, self-certification, pharmacy, NHS 111, or 999.
This guide brings the useful official details into one scan-friendly page so patients can understand the route first, then use the official link only when ready to act.
About Boultham Park Medical Practice
Boultham Park Medical Practice says it has 3 Partners, holds an NHS General Medical Services contract, and provides services to approximately 10,200 registered patients. It is a member of Apex Primary Care Network, working with other local practices to offer services to the patient population, including clinics outside normal practice opening hours.
NHS GP surgery
The practice is listed as an NHS GP surgery in Lincoln.
Practice population
The official homepage states services are provided to around 10,200 registered patients.
Apex PCN
The practice works with Apex Primary Care Network and other local practices for wider patient services.
What Do You Need from Boultham Park Medical Practice Today?
Start with the task. The correct route may be Accurx, reception, NHS App, a pharmacist, a nurse/HCA booking, NHS 111, or 999.
Urgent or same-day clinical appointment
- Use Accurx.
- Select “I have a health problem.”
- Reception can help submit a request if you cannot do it online.
Routine or admin request
- Use Accurx.
- Select “I have an admin or routine care request.”
- Use this for non-urgent/admin matters.
Nurse or HCA appointment
- The homepage says nurse and HCA appointments can still be booked by telephone.
- Call 01522 874444.
- Examples include screening, blood pressure, procedures and vaccinations.
Repeat prescription
- Order online after registering.
- You may tick your computer slip and hand/send it in.
- Telephone prescription ordering is no longer accepted.
Fit note
- Self-certify first 7 days.
- New fit note: online appointment with GP/ANP if available.
- Repeat fit note: phone reception.
Closed or urgent?
- Dial 111 or use NHS 111 online for urgent non-emergency help.
- Call 999 for serious emergencies.
- Out-of-hours service is for urgent problems that cannot wait.
Phone, Address and Opening Information
| Need | Official detail | Patient note |
|---|---|---|
| Practice name | Boultham Park Medical Practice | Use this exact name when searching NHS/CQC or calling. |
| Address | Boultham Park Road, Lincoln, LN6 7SS | Use for map, taxi, bus and access planning. |
| Phone | 01522 874444 | Use for phone-supported requests, nurse/HCA booking and if you cannot use online systems. |
| Out of hours | 111 | Use for urgent non-emergency advice when closed. |
| Opening reference | Contact page shows daily opening status; CQC context lists weekday opening 8:00am-6:30pm and extended Saturday appointments historically. | Check the official contact/opening page before travelling because live hours can change. |
Accurx Appointment System: What Changed and How to Use It
The practice says it introduced a new triage system from Monday, 10 November. All appointment requests must be submitted via Accurx where possible. The aim is to improve how appointments are booked and make access quicker and more convenient.
Open the official Accurx request route
Use the official “Submit a New Request” route from the practice website, not a random search-result form.
Choose the right request type
For urgent or same-day clinical appointments, select “I have a health problem.” For routine clinical appointments or administrative requests, select “I have an admin or routine care request.”
Explain the problem clearly
Add when it started, what changed, what you have tried, current medicines, allergies and when you can take a call.
Ask reception for help if needed
The practice says Patient Care Navigators can assist and submit a request on your behalf. This also applies to patients visiting reception.
Cancel appointments responsibly
The practice asks patients to cancel in good time so the appointment can be offered to someone else who needs it.
Who Should I See? GP, Nurse, Pharmacist or Reception Team
The official appointment page explains that the GP is not always the best first person for every need. Patient Care Advisors may ask basic information so they can direct you to the right service or clinician.
| Need | Official route or clinician | Why this helps |
|---|---|---|
| Blood pressure check | Healthcare assistant or local pharmacy | May avoid unnecessary GP appointment. |
| Cytology screening | Nurse | Correct clinician for cervical screening. |
| Continuation fit note or prescription request | Reception team may often deal with it without appointment | Frees GP time for complex problems. |
| Medication review or query | Clinical pharmacists | Pharmacists usually handle medicine reviews/queries. |
| Acute illness | Nurse practitioners | The practice says nurse practitioners can prescribe. |
| Back, leg, arm or neck pains | First Contact Practitioners | Often more appropriate than a GP first appointment. |
| Minor ailments | Local pharmacist | Examples include colds, flu, sore throat, earache, red eye, constipation, skin rashes and athlete’s foot. |
Repeat Prescriptions: Order Routes, 48 Hours and Controlled Drugs
The prescription page gives several important rules that should be inside the article, not hidden behind a link.
| Prescription need | Official detail | Action |
|---|---|---|
| Order online | After registering with the practice, you can order online 24 hours a day, 7 days a week. | Use the online prescription link / registered online services. |
| Paper computer slip | Tick the appropriate medication on your computer slip and hand it in or send it to the practice. | Use this if you have the slip and do not use online ordering. |
| Telephone ordering | The practice says it can no longer accept telephone ordering of prescriptions. | Do not call reception to order ordinary repeat medicines. |
| Processing time | Allow 48 hours for regular repeat prescriptions to be available for collection. | Order before you run out, especially before weekends or holidays. |
| Collection days | Prescription collection is Monday-Friday only. | Do not plan Saturday/Sunday collection unless the practice publishes a change. |
| Needs review | If you cannot order due to “NEEDING A REVIEW,” use the custom request box on SystmOnline or submit an Accurx request. | Do not keep submitting the same repeat order without review. |
| Controlled drugs | If someone else collects, signed authorisation from you and ID from the collector are required. Controlled drug prescriptions can be sent to nominated pharmacy. | Ask reception or your preferred pharmacy to register for the nominated pharmacy service. |
NHS App, Patient Record and Online Access
The patient-record page encourages patients to use the NHS App or online access instead of waiting on the phone for information already in records.
View records
You can see appointments with doctors and nurses, letters to/from hospital specialists and test results through online record access.
NHS App
The NHS App can be used on phone/tablet or in a browser through the NHS website. Users must be 13 or over and registered with a GP surgery in England or the Isle of Man.
Full access
After proving who you are, full NHS App access can include repeat prescriptions, appointments, GP health record, allergies and medicines.
Fit Notes: Self-Certify First 7 Days
| Situation | Official detail | Patient action |
|---|---|---|
| First 7 days | Self certify first 7 days. | Use employer/HMRC self-certification route where suitable. |
| New fit note | You can book an online appointment with a GP or ANP for a new sick note if that facility is available. | Use online appointment route or phone if unsure. |
| Repeat fit note | Phone reception to request a repeat sick note. | Do not book urgent appointment only for a repeat note. |
| Hospital discharge | The hospital team should issue fit notes for the recovery period. | Contact ward staff even after discharge. |
| Backdating | A fit note can be backdated if required. | Discuss this with the GP. |
| Private certificates | A charge may apply for additional letters/certificates. | Check with reception before requesting. |
Register as a New Patient
The practice welcomes new patients who live within the practice area. It says registrations outside the boundary will be rejected, so the postcode checker matters before applying.
Check boundary
Use the official postcode checker first. Patients outside the practice boundary cannot be accepted due to capacity.
Bring documents
Official page asks for existing medical card or registration form, ID such as passport/driving licence, and address confirmation such as utility bill or bank statement. Under-5s: Red Book.
New patient check
Newly registered patients are asked to complete a health questionnaire and are offered consultation/checks, including practice nurse new patient check.
Online registration
The official page links to NHS online registration and warns that online registration opts you into record sharing and contact by SMS/email.
Temporary patient
If away from home, emergency treatment can be received for 14 days. Temporary registration can last up to three months.
Equal access
The practice says it will not refuse registration on race, gender, social class, age, religion, sexual orientation, appearance, disability or medical condition.
Register for Online Services
The official online-services registration page says patients complete a form, then visit the practice with two forms of identification. One item should include a photograph. The practice then issues a username and password.
| Online service | Listed option | Important note |
|---|---|---|
| Order repeat prescriptions | Listed on online services form. | Keep login details secure. |
| Make appointment | Listed on online services form. | Use current appointment rules and Accurx guidance where relevant. |
| Cancel appointment | Listed on online services form. | Repeated missed/cancelled appointments can affect online-service registration. |
| Change personal details | Listed on online services form. | Use only your own account and keep details confidential. |
| Medication/allergies review | Listed as review medications and known allergies. | Useful for checking medicine information before calling. |
| View medical records | Listed on the form. | Access may reduce phone waiting for record/result queries. |
Staff, Clinicians and Patient Care Advisors
The staff page gives useful details beyond just names. It explains who patients may be routed to, and why reception may ask basic questions.
Partners and doctors
The official staff page lists partners including Dr E O Oteri, Dr M Dodgson, Ms Y Toh and Dr William Petrou-Nunn, plus salaried doctors including Dr Taimoor Hussain, Dr S Basu and Dr D J Jackson.
Nursing and ACP team
The page lists an Advanced Clinical Practitioner, specialist nurse, practice nurses, nurse associate and healthcare assistants.
Patient Care Advisors
They are the first contact for many patients, direct requests to the right clinician/service and handle routine admin, registrations and repeat prescription requests.
Community midwife
The staff page lists community midwifery contact number 01522 573772 for antenatal appointments, with a named midwife running clinics at the practice twice a week, usually Monday and Tuesday.
Health visitors
Health Visitors are part of the 0-19 Service. The page lists contact telephone number 01522 308800.
Confidentiality
The practice says all staff are trained in information governance and confidentiality rules apply to admin, reception and secretarial staff as well as doctors and nurses.
Accessibility and Disabled Patient Facilities
The new-patient page lists detailed disabled facilities, which are important for patients planning a visit.
Entrance access
Automatic electronic entrance doors and no steps are listed.
Disabled parking
Disabled parking bays are immediately outside the main entrance.
Wheelchair and toilet
A wheelchair for patient use and disabled toilet are listed.
Lift and counter
The page lists a lift to the first floor and low counter section for wheelchair users.
Hearing loop
A portable hearing loop is available at reception and can be taken into consultations.
Motorised scooters
Scooter users are asked where possible to leave scooters outside and not block the surgery entrance or emergency exit.
Out-of-Hours, NHS 111 and 999
The opening-hours page says out-of-hours help is for urgent medical problems that cannot wait until the next day. If you dial the normal practice number, you should hear a recorded message asking you to call 111.
NHS 111
Use NHS 111 online or call 111 for urgent advice when the practice is closed or you are unsure what care you need.
999 emergencies
Call 999 for serious emergency symptoms. The practice specifically mentions chest pains and/or shortness of breath as emergency examples.
Nearest A&E note
The official page lists Lincoln County Hospital, Greetwell Road, Lincoln, LN2 5QY, telephone 01522 512512, for Lincolnshire A&E context.
Patient Participation Group
The Patient Participation Group aims to develop a positive and constructive relationship between patients, the practice and the community it serves, helping the practice remain accountable and responsive to patient needs.
Boultham Park Route Planner
Choose your task and get a practical next step. This tool runs in your browser only and does not send information anywhere.
Select your task above.
Copy-and-Use Scripts
Accurx health problem request
I am registered at Boultham Park Medical Practice. My main problem is ______. It started ______. It is getting worse/better. I take ______. I am worried because ______. I can take a call at ______.Admin or routine request
I need help with ______. This is not an emergency. The information/reference is ______. My preferred contact method is ______.Prescription review issue
My repeat medicine says NEEDING A REVIEW. Medicine name: ______. Dose: ______. I have ______ days left. I have/have not had side effects.Fit note request
I need a fit note because ______. I have been unwell since ______. This is a new/repeat request. Hospital has/has not issued a note.Safety, Privacy and Medical Disclaimer
Map: Boultham Park Medical Practice Lincoln
Use this map for Boultham Park Road, Lincoln, LN6 7SS. Check the official page before travelling, especially if your appointment instructions change.
Official Resources
Use these official links after reading the relevant section. This article explains the key details first; the link is for action.
Related MedicalGroupUK Guides
Use these for comparison only. Always verify live medical facts on each official surgery website.
Boultham Park Medical Practice FAQs
What is Boultham Park Medical Practice?
Boultham Park Medical Practice is an NHS GP surgery in Lincoln. The official homepage says it has 3 Partners and provides services to approximately 10,200 registered patients.
Where is Boultham Park Medical Practice?
The official contact page lists Boultham Park Road, Lincoln, LN6 7SS.
What is the Boultham Park Medical Practice phone number?
The official contact page lists 01522 874444.
What is the out-of-hours number?
The official contact page lists 111 for out-of-hours help.
How do I request an appointment?
The practice says all appointment requests should be submitted through the Accurx system where possible.
Which Accurx option should I choose for urgent or same-day help?
For urgent or same-day clinical appointments, the practice says to select “I have a health problem.”
Which Accurx option should I choose for routine or admin requests?
For routine clinical appointments or administrative requests, the practice says to select “I have an admin or routine care request.”
What if I cannot submit an online request?
The practice says Patient Care Navigators can assist and submit a request on behalf of patients who cannot do it online. This also applies to patients visiting reception.
Can nurse and HCA appointments be booked by telephone?
Yes. The homepage says nurse and HCA appointments can still be booked by telephone.
Can I order repeat prescriptions by telephone?
No. The prescription page says telephone ordering of prescriptions is no longer accepted.
How do I order repeat prescriptions?
The prescription page says patients can order online after registering with the practice or tick the appropriate medication on the computer slip and hand/send it to the practice.
How long do repeat prescriptions take?
The official prescription page says to allow 48 hours for regular repeated prescriptions to be available for collection.
Can prescriptions be collected at weekends?
The prescription page says regular repeat prescriptions can only be collected Monday to Friday.
What should I do if my repeat prescription says “NEEDING A REVIEW”?
Use the custom request box on SystmOnline or submit an Accurx request, as stated on the prescription page.
How do controlled drug prescriptions work?
The official page says signed authorisation from the patient and ID from the collector are required if someone else collects. Controlled drug prescriptions can now be sent directly to a nominated pharmacy.
Can I view my medical records online?
Yes. The patient-record page points patients to NHS App / online record access to see appointments, hospital letters and test results.
Who can use the NHS App?
The patient-record page says users must be aged 13 or over and registered with a GP surgery in England or the Isle of Man.
What can full NHS App access do?
The official patient-record page says full access can include repeat prescriptions, appointments and viewing GP health record information such as allergies and medicines.
How do I request a fit note?
The fit-note page says to self-certify first 7 days. For a new sick note, book an online appointment with a GP or ANP if available; for a repeat sick note, phone reception.
Can a fit note be backdated?
Yes. The official fit-note page says a fit note can be backdated if required and should be discussed with the GP.
Who gives a fit note after hospital discharge?
The official fit-note page says the hospital team should issue fit notes for the whole recovery period after discharge.
Is Boultham Park Medical Practice accepting new patients?
The NHS profile says this GP surgery is currently accepting new patients, and the practice page says new patients must live within the practice area.
What documents are needed for registration?
The practice asks for an existing medical card or registration form, identification such as passport or driving licence, address confirmation such as utility bill or bank statement, and Red Book for under-5s.
What happens at a new patient check?
The official page says a new patient check with the practice nurse helps evaluate medical requirements and may include blood pressure, urine testing and general health enquiries.
How do I register for online services?
The official online-services page says to complete the form and visit the practice with two forms of ID, one including a photograph.
What disabled access facilities are listed?
The new-patient page lists automatic entrance doors, no steps, disabled parking, wheelchair, disabled toilet, hydraulic couches, lift, low counter and portable hearing loop.
Does the practice have a Patient Participation Group?
Yes. The official Patient Participation Group page says the group aims to build a positive relationship between patients, the practice and the community.
Is this the official practice website?
No. This is an independent MedicalGroupUK guide. Use the official practice website, NHS profile, CQC profile, NHS 111 or 999 for live action and medical safety.