Macduff Medical Practice | NHS GP Appointments & Hours

Macduff Medical Practice is listed at Banff Health Centre, Fife Street, Banff, AB45 1JD. Main telephone: 0345 337 9933. Verify current arrangements on the official practice website.
Banff & Macduff • Aberdeenshire • NHS Grampian

Macduff Medical Practice Appointments & Hours

Macduff Medical Practice provides NHS primary care for patients in the Banff and Macduff area. Despite its name, the practice’s published address is at Banff Health Centre on Fife Street.

Find the correct telephone option, clinical triage arrangements, opening times, repeat-prescription service, test-results route and urgent-care information before contacting the practice.

0345 337 9933 Banff AB45 1JD Mon–Fri 8am–6pm Clinical Triage NHS 24: 111
Quick answer: Macduff Medical Practice is located at Banff Health Centre, Fife Street, Banff, Aberdeenshire, AB45 1JD. The main telephone number is 0345 337 9933. Normal opening hours are 8am–6pm, Monday to Friday. The surgery is closed at weekends. The practice uses clinical triage for appointments and provides a separate prescription telephone line on 01261 819107.
Location Banff Health Centre
Postcode AB45 1JD
Main phone 0345 337 9933
Weekday hours 8am–6pm
Prescriptions 01261 819107
Current service-capacity notice: The practice has published information about operating with reduced GP capacity from 12 October 2026. This may affect how appointment requests are prioritised or handled. Check the latest notice on the official practice homepage before making routine arrangements.
Emergency: Call 999 for a life-threatening emergency. For urgent medical help that is not life-threatening, NHS 24 can be reached on 111. Do not wait for a routine GP appointment if emergency care is needed.

Macduff Medical Practice Address and Contact Details

Macduff Medical Practice serves the Banff and Macduff area of Aberdeenshire. Its main published surgery location is in Banff rather than Macduff town centre.

Practice Macduff Medical Practice
Building Banff Health Centre
Street Fife Street
Town Banff, Aberdeenshire
Postcode AB45 1JD
Main telephone 0345 337 9933
Prescription line 01261 819107
Administrative email gram.macduffadministrator@nhs.scot
Before travelling: Use Banff Health Centre and postcode AB45 1JD when finding the surgery. Check your appointment instructions for any special arrangements.

Macduff Medical Practice Opening Hours

NHS 24 and the practice’s own website list the normal Monday-to-Friday opening period as 8am to 6pm. The surgery is closed on weekends.

Day Normal opening Important information
Monday 8:00am–6:00pm Clinical triage and usual weekday services.
Tuesday 8:00am–6:00pm Pre-booked extended appointments may also be offered in the evening.
Wednesday 8:00am–6:00pm Normal weekday service.
Thursday 8:00am–6:00pm Normal weekday service.
Friday 8:00am–6:00pm Order regular medication early enough for the weekend.
Saturday Closed NHS 24 on 111 for urgent non-emergency help.
Sunday Closed NHS 24 on 111 for urgent non-emergency help.
Tue

Extended GP appointments

The practice advertises pre-bookable Tuesday evening GP appointments, with sessions running beyond the normal 6pm closing time. These are arranged by the practice and are not general walk-in opening hours.

PH

Public holidays

Scottish and local Aberdeenshire public holidays can change opening arrangements. Use the current official opening-times page rather than relying on an old holiday calendar.

Check official opening times and public-holiday closures

How to Book an Appointment at Macduff Medical Practice

Macduff Medical Practice uses a clinical triage system. Rather than automatically booking every caller into a routine GP slot, the practice collects information about the reason for contact and passes requests to its clinical team.

1

Request a GP consultation

Contact the surgery on 0345 337 9933. Clinical triage requests are normally accepted during the published weekday request period.

Prepare A short description of the problem, when it started, important symptoms, current medicines, urgency and a callback number.
Official appointment instructions
2

Urgent problem today

If you believe the problem needs same-day attention, explain this clearly when contacting the practice. Requests are prioritised according to clinical need and available capacity.

Important Same-day assessment is not guaranteed. Reduced-capacity arrangements may affect what the practice can offer.
Call 0345 337 9933
3

Routine appointment or enquiry

The practice’s telephone guidance asks patients to call after 11am for routine enquiries, routine appointments and several administrative requests.

Before calling Check whether your request can instead be completed using an official online form or patient service.
View all appointment options
Consultation duration: The official booking guidance says GP consultations normally last up to 15 minutes and that a preferred named clinician cannot always be guaranteed.

Macduff Medical Practice Telephone Options

Choosing the correct telephone option can help your request reach the right practice team. The current published instructions distinguish clinical requests, home visits and test results.

1

Option 1 — Home visits

Use for a clinically appropriate home-visit request. The practice’s telephone guidance says this option closes at 9:45am.

2

Option 2 — Clinical requests

Use for on-the-day clinical triage. For routine appointments and general enquiries, the practice advises calling after 11am.

3

Option 3 — Results line

Use for laboratory results. The practice asks patients to make routine result enquiries from 2pm.

Phone times may change: If the practice announces temporary clinical restrictions or reduced capacity, follow the live telephone message rather than assuming normal booking arrangements apply.

How Clinical Triage Works

Macduff Medical Practice describes its approach as total clinical triage. Clinical administrators gather the necessary information, while the duty clinical team decides how the request should be handled.

Contact the practice

Call reception or use a suitable official request route when available.

Explain your main concern

The clinical administrator records the information needed for the clinician to understand and prioritise your request.

Clinical review

The duty team may include a GP, advanced nurse practitioner and nurse practitioner who assess the list according to clinical need.

Appropriate next step

You may be directed to a consultation, a different practice professional or another appropriate NHS service.

Follow your instructions

Follow the response you receive from the practice, including any appointment, test, treatment review or onward referral.

Why this matters: The triage system helps the practice identify requests that need clinical attention sooner, while routing routine enquiries separately.

Repeat Prescriptions at Macduff Medical Practice

The practice offers several prescription-request methods, including online patient services, an online request form and a dedicated prescription telephone number.

A

Online Patient Services

The practice describes this as its preferred repeat-prescription route because requests feed directly into its clinical IT system.

First-time setup Apply for online access first. The practice then supplies registration information for the patient service.
B

Online prescription form

The practice provides a dedicated form for requesting repeat medication without attending reception.

Prepare Your medication details and other information required by the official form.
C

Prescription telephone line

The practice also publishes a dedicated prescription number: 01261 819107.

Separate number This is different from the main appointment and reception number.
Call prescription line

How long do prescriptions take?

3D

Practice processing

The practice advises allowing up to three working days for prescriptions, although some online requests may be processed sooner.

RX

Pharmacy preparation

Once a prescription is processed, the pharmacy may need additional time to prepare the medication for collection or supply.

Do not leave medication requests until the last day. Weekends, public holidays, medication reviews and non-repeat items can increase the time required.
Open official repeat-prescription instructions

How to Get Test Results

For routine laboratory-result enquiries, Macduff Medical Practice asks patients to phone from 2pm and select the results-line option.

2PM

Results telephone window

Call 0345 337 9933 from 2pm and select Option 3 for results.

GP

Clinical follow-up

When results have arrived, the clinicians decide whether a further review appointment is required.

SAR

Requesting copies

The practice provides a Subject Access Request route for patients who need copies of their results or records.

Privacy: Be prepared to confirm your identity. Medical information about another person cannot routinely be disclosed without appropriate consent or authority.

Register with Macduff Medical Practice

The practice provides online and paper registration routes. Before applying, check that your address falls within the current practice area and that the practice is accepting the relevant type of registration.

Check the practice boundary

The practice covers a defined geographical area. Living in the wider Banff or Macduff region does not automatically establish eligibility for every address.

Choose permanent or temporary registration

Permanent registration is generally for people expecting to stay in the area for more than three months.

Complete the official form

The practice offers online registration and paper registration forms. Follow the current instructions on its official website.

Complete the new-patient process

The practice describes a new-patient assessment using its SurgeryPod self-service system.

Allow time for records to transfer

GP records may take several weeks to reach the practice, particularly when moving from outside Scotland.

Temporary residents

For a stay of more than 24 hours but less than three months, the practice provides a temporary-resident registration route. Its published instructions ask temporary residents to telephone after 10:30am on weekdays.
Registration documentation: NHS primary-care registration in Scotland should not be described as universally dependent on producing ID or proof of address. If you lack documents, explain your circumstances and ask the practice about the appropriate registration procedure.
Open official registration instructions

Home Visits for Housebound Patients

Home visits are considered when a patient’s clinical condition makes attending the surgery unsuitable. They are not intended simply as an alternative when transport is inconvenient.

AM

Request early

The dedicated home-visit guidance asks for telephone requests before 9:45am. Calling earlier helps the practice plan the day’s work.

1

Telephone Option 1

Call 0345 337 9933 and choose the home-visit option.

CLIN

Clinical assessment

The practice decides whether a home visit is appropriate according to clinical need and capacity.

Some older practice material says 9:30am while the dedicated home-visit and newer telephone guidance says 9:45am. To avoid missing the request window, aim to call before 9:30am and follow the live telephone instructions.
Read official home-visit guidance

Fit Notes and Sick Notes

7

First seven days

For sickness lasting seven calendar days or less, self-certification normally applies.

8+

Longer absence

If you have been unable to work for more than seven days, a fit note may be required.

MED3

Requesting a fit note

Macduff Medical Practice has a dedicated MED3 request route on its official website.

The practice says fit notes may be backdated when appropriate but cannot be issued for a future period in advance. An urgent or emergency appointment should not be used solely for a routine fit-note request.

Open official MED3 fit-note page

Other Services at Macduff Medical Practice

The practice publishes information about primary-care services and local pathways. Not all services necessarily require a traditional GP appointment.

MSK

Musculoskeletal care

First Contact Practitioner and physiotherapy routes may be suitable for some muscle or joint problems.

LTC

Long-term conditions

The practice publishes chronic-disease management information, including arrangements for ongoing reviews.

PH

Community pharmacy

NHS Pharmacy First Scotland may offer assessment, advice or treatment for suitable common conditions.

VAX

Vaccinations

The practice provides information about vaccination routes and related NHS programmes.

WELL

Mental wellbeing

Mental health and wellbeing resources are available through the practice’s service information.

NHS

Other NHS services

Depending on your problem, the practice may advise a pharmacy, optician, dentist, minor injuries service or another suitable provider.

Travel vaccinations: The practice currently says it does not provide an in-house travel clinic. Use its official travel-health page for the appropriate NHS Scotland guidance.

Macduff Medical Practice Online Services

The practice provides online routes for several administrative and healthcare tasks, including registration and repeat medication requests.

WEB

Online Patient Services

Apply for access using the official practice instructions, then complete registration with the details provided.

FORM

Practice forms

Forms may be available for registration, prescriptions, fit notes and other administrative requests.

REC

Records and results

Use the practice’s Subject Access Request process when you need copies of healthcare records.

Do not send urgent health concerns through an unsuitable administrative form. Follow the clinical triage route or the appropriate NHS urgent-care service.

When Macduff Medical Practice Is Closed

NHS Scotland uses different services depending on the seriousness and nature of the healthcare problem.

999 — Emergency

Call 999 for life-threatening or immediately dangerous medical emergencies.

NHS 24 — 111

Use 111 for urgent medical help that cannot safely wait but is not a life-threatening emergency.

Community pharmacy

A local pharmacist can help with a range of common health problems and medication questions.

For suitable minor injuries, NHS 24 can direct patients towards the appropriate Minor Injuries Unit. The practice explains that local unit availability can change, so patients should use NHS 24 advice before travelling.

Which Macduff Medical Practice Service Do You Need?

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Map to Macduff Medical Practice in Banff

The official NHS 24 listing places Macduff Medical Practice at Banff Health Centre, Fife Street, Banff, AB45 1JD.

Travelling from Macduff? Make sure your destination is Banff Health Centre rather than a similarly named building in Macduff.

Official Macduff Medical Practice and NHS Links

These official resources provide current service instructions, forms and NHS guidance. Use the relevant service page for live arrangements before submitting a request.

Macduff Medical Practice FAQs

Where is Macduff Medical Practice located?

Macduff Medical Practice is located at Banff Health Centre, Fife Street, Banff, Aberdeenshire, AB45 1JD. Despite the practice name, its published surgery address is in Banff.

What is the Macduff Medical Practice phone number?

The main number is 0345 337 9933. The separate prescription telephone number is 01261 819107.

What are Macduff Medical Practice opening hours?

Normal opening hours are Monday to Friday, 8am to 6pm. The surgery is closed at weekends. Pre-booked extended Tuesday evening appointments may be available.

How do I request a GP appointment?

Contact the surgery using its clinical triage arrangement. Clinical administrators gather information and pass requests to the duty clinical team for review. Use the official booking page for current request times.

What telephone option is used for test results?

Call 0345 337 9933 and select Option 3. The practice asks patients to call for routine test results from 2pm.

How can I order repeat prescriptions?

Use Online Patient Services, the practice’s online request form, or its dedicated prescription line on 01261 819107. The practice advises allowing up to three working days for processing.

Can I register with Macduff Medical Practice?

The practice provides permanent and temporary registration routes. Check its boundary and current registration arrangements. Online and paper forms are available.

When should I request a home visit?

Contact the practice early in the morning if clinical circumstances prevent the patient attending the surgery. Its dedicated guidance gives a 9:45am request deadline, although calling before 9:30am is advisable.

How do I request a fit note?

Use the official MED3 fit-note route. Self-certification normally applies for the first seven calendar days of sickness. A fit note may be required for a longer absence.

What should I do when Macduff Medical Practice is closed?

Contact NHS 24 on 111 for urgent non-emergency medical help. Call 999 for a life-threatening emergency.

Independent information: MedicalGroupUK.org is not Macduff Medical Practice, NHS Grampian or NHS 24. This page explains the practice’s published contact and patient-service routes. Always use the official practice and NHS services for live appointments, prescriptions, registration and medical care.