Loxwood Medical Practice Appointments & Hours
Loxwood Medical Practice, also listed by the NHS as Loxwood Surgery, is a GP practice in the village of Loxwood, West Sussex. If you need an appointment, repeat prescription or opening hours, the first details to know are the Farm Close address, reception telephone number and the practice’s online consultation routes.
The surgery also has a dispensary, making prescription collection an important part of its local service.
Loxwood Medical Practice Address and Phone Number
The surgery is in Loxwood village, near Billingshurst. The NHS directory uses the name Loxwood Surgery, while the practice’s own website uses Loxwood Medical Practice.
Loxwood Medical Practice Opening Hours
The NHS service directory lists the following reception opening hours. Clinical appointment times and dispensary collection arrangements may differ.
| Day | Reception opening | Patient information |
|---|---|---|
| Monday | 8:00am–6:30pm | Normal weekday reception service. |
| Tuesday | 8:00am–6:30pm | Appointment and administrative enquiries. |
| Wednesday | 8:00am–6:30pm | Normal weekday reception service. |
| Thursday | 8:00am–6:30pm | Check practice notices for any temporary changes. |
| Friday | 8:00am–6:30pm | Order medication ahead of weekends. |
| Saturday | Closed | Use appropriate NHS out-of-hours services. |
| Sunday | Closed | NHS 111 is available for urgent non-emergency advice. |
How to Get an Appointment at Loxwood Medical Practice
Patients can use the practice’s online consultation route for suitable requests or contact reception directly. Not every online consultation creates an immediately booked appointment; the practice reviews the information and decides the appropriate next step.
Online consultation
Open the practice eConsult service and check whether medical or administrative requests are currently being accepted.
Telephone reception
Call the surgery if online consultation is unsuitable, unavailable or you need help with an appointment request.
NHS App and online access
The NHS App and practice online services may support appointment functions where enabled for your account.
What happens after an appointment request?
Explain why you need help
Provide a concise description of the main issue. Include relevant timing, symptoms and anything that makes the situation feel more urgent.
The practice reviews your request
Online requests are assessed before the appropriate next action is decided. The response may involve advice, a telephone conversation or a face-to-face appointment.
Check how the practice responds
Responses may arrive by phone, text or email. Look out for calls from an unfamiliar or withheld number, and check your email spam folder.
Follow the confirmed next step
If an appointment is offered, check its time, location and format. If your condition worsens while awaiting a response, seek help through the appropriate urgent-care route.
Loxwood Medical Practice eConsult: What to Know
The practice has an eConsult service for selected medical and administrative enquiries. The online system is not always open for new submissions, and its availability should be checked directly rather than assumed.
Check if requests are open
The eConsult page indicates when online requests can next be submitted if the service is temporarily closed.
Clinical review
A submitted consultation is reviewed to determine whether advice, further information or a clinical appointment is needed.
Alternative access
If the online service is unavailable or inappropriate, telephone the surgery rather than waiting for a webpage to reopen.
Repeat Prescriptions at Loxwood Medical Practice
Loxwood offers repeat prescription ordering and has an on-site dispensary. A practice online-services document explains the ordering routes and states that standard repeat requests require three working days.
Online ordering
The preferred route described in the practice’s online-services guidance is to request repeat medication using an approved online account or app.
Processing time
The published practice guidance asks patients to allow three working days for routine repeat prescription requests, excluding weekends and bank holidays.
Non-digital methods
The practice documentation also describes post, in-person requests and a dedicated medication-request email route.
Before requesting medication
- Check which items are already on your repeat list.
- Confirm medicine names and strengths.
- Allow enough time before your current supply runs out.
- Consider weekends, bank holidays and planned travel.
- Check whether a medication review is due.
The practice’s published ordering guidance also states that repeat requests are not normally processed for authorisation more than ten days before they are due, unless exceptional circumstances have been discussed.
Loxwood Dispensary and 24-Hour Pharmabox Collection
Loxwood Medical Practice has a dispensary and has published a Pharmabox24 registration form for eligible dispensing patients. This offers an additional collection option rather than changing the requirement to order and authorise prescriptions correctly.
Pharmabox24 collection
The published service allows eligible dispensing patients to collect suitable prepared prescriptions from an automated collection point at any time, including outside standard opening hours.
Patients receive an SMS containing the PIN needed for collection.
Who can use it?
The practice’s registration form says the service is for dispensing patients who have signed up and provided an appropriate mobile number.
Some medicines are unsuitable for automated collection and must be collected through the normal dispensing arrangements.
How to register for Pharmabox24
Check dispensing eligibility
Ask Loxwood Medical Practice whether you are an eligible dispensing patient and whether your prescribed items can use Pharmabox24.
Complete the registration form
Provide the requested identity, contact and exemption information. Check that your mobile number is correct because collection notifications use SMS.
Return the form to the dispensary
Submit the completed and signed registration form as directed by Loxwood Medical Practice.
Collect after receiving confirmation
When an eligible prescription is ready, follow the SMS PIN instructions. Do not travel solely on the assumption that a submitted prescription is already available.
Register as a Patient at Loxwood Medical Practice
People wishing to join Loxwood Surgery should confirm that their residential address falls within the practice’s accepted registration area and check the current registration route.
Check your address
Contact the practice or use its registration information to confirm whether your home address is within the catchment area.
Find the current registration instructions
Open the official Loxwood Medical Practice website and look for new-patient registration. Do not rely on old registration forms without checking that they are still accepted.
Provide your personal information
Be ready with your name, date of birth, address, contact details and NHS number if known. Under NHS England guidance, lack of photo ID or proof of address should not, by itself, prevent GP registration.
Plan any continuing medication
If you take regular medication, mention this during registration and ask how prescriptions will be managed while your records are transferred.
How to Get Test Results
The practice’s published online-services information includes access to test results through eligible online patient accounts. What you can see depends on the test, whether the result has been processed and the level of access enabled for your account.
NHS App
Check your available GP record and test-result information through the NHS App when enabled.
Reception
If you cannot access your results online, contact the surgery and ask about the appropriate results procedure.
Outstanding tests
If you are unsure when your result should be ready, check with the clinician or service that requested the test.
Fit Notes and Sick Notes
Seven days or less
Employees can normally self-certify for the first seven calendar days of sickness. A routine GP fit note is usually not needed during that period.
More than seven days
If sickness continues beyond seven days, a fit note may be required. Contact the practice using its current fit-note route and explain the dates and circumstances.
Fit notes are based on clinical assessment and may be issued by an appropriately authorised healthcare professional. Contact the surgery if you need to clarify its current submission process.
NHS App and Online Patient Records
Patients can use the NHS App and other supported practice online services for selected administrative and GP-record functions.
Medication
View and request eligible repeat prescriptions.
GP records
View medical information made available through your NHS account.
Results
See available test-result information where access has been enabled.
Appointments
Use available appointment functions where offered by the surgery.
Home Visit Requests
The practice’s online consultation guidance says home visits cannot be requested through eConsult. Patients who believe a home visit is medically necessary should telephone the surgery.
Loxwood Medical Practice CQC Rating
The Care Quality Commission (CQC) regulates the practice in England. Its latest published assessment report is dated 24 June 2026.
Overall rating
The Loxwood Medical Practice location is rated Good by CQC.
Latest report
The latest CQC assessment report was published on 24 June 2026.
Assessment areas
Safe, effective, caring, responsive and well-led are each rated Good on the published location profile.
When Loxwood Medical Practice Is Closed
Call 999 for an immediately life-threatening emergency, including suspected stroke or heart attack.
Use NHS 111 when the problem is urgent but not life-threatening, or when you are unsure which urgent service is appropriate.
A pharmacist can help with medication questions and some common conditions. Pharmacy First services are available for eligible conditions.
Which Loxwood Service Should You Use?
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Map to Loxwood Medical Practice
Use the verified address at Farm Close, Loxwood, Billingshurst, RH14 0SU. Allow time for travel and check current practice opening arrangements before setting off.
Official Loxwood Medical Practice and NHS Links
These links lead to the practice, NHS services, current regulatory information and published practice documents. Use official destinations for any account login or patient information.
Loxwood Medical Practice FAQs
Where is Loxwood Medical Practice?
Loxwood Medical Practice is at Farm Close, Loxwood, Billingshurst, West Sussex, RH14 0SU. The NHS also lists it as Loxwood Surgery.
What is the phone number for Loxwood Medical Practice?
The official NHS and CQC listings give 01403 752246.
What are Loxwood Medical Practice opening hours?
NHS-listed reception hours are Monday to Friday, 8am–6:30pm. Saturday and Sunday are closed. Check current holiday notices and separate dispensary arrangements before visiting.
How do I request a GP appointment?
Use the practice’s online consultation service when available, or contact reception by telephone. The practice reviews the request and advises what happens next.
What if Loxwood eConsult is closed?
The online service indicates when requests may reopen. If help cannot wait, contact the surgery or use an appropriate NHS urgent-care service.
How long do repeat prescriptions take?
A published practice online-services document specifies three working days for standard repeat requests. Confirm the latest policy with the practice before ordering.
Does Loxwood Medical Practice have a dispensary?
Yes. The practice provides dispensing services and has published a Pharmabox24 collection registration route for eligible dispensing patients.
Can I collect prescriptions using Pharmabox24?
Eligible dispensing patients who register for the service can collect suitable prepared medicines from the automated collection point using an SMS PIN. Some medicines must be collected through normal dispensing arrangements.
What is the CQC rating for Loxwood Medical Practice?
The CQC location profile is rated Good, with the latest assessment report published on 24 June 2026.
What should I do when Loxwood Medical Practice is closed?
Use NHS 111 for urgent non-emergency help. Call 999 for a life-threatening emergency.