Penkridge Medical Practice | NHS GP Appointments & Hours

Check live opening arrangements and temporary closure notices on the official Penkridge Medical Practice website before travelling.
Penkridge • Staffordshire NHS GP practice

Penkridge Medical Practice Appointments & Hours

Penkridge Medical Practice is based on Pinfold Lane in Penkridge. For most patients, the useful information is not simply the opening time: Thursday training closures, same-day acute appointments, online consultations and extended-hours appointments all work differently.

This independent guide puts those routes in practical order and links you back to the official surgery and NHS services when you are ready to act.

01785 712300 ST19 5AP Core hours 8am–6:30pm Out of hours: 111
Routine appointments Phone, reception, NHS App or Patient Access.
Thursday training The practice publishes a regular midday training closure.
Repeat prescriptions NHS App preferred; allow two working days.
Online requests Non-urgent requests can be submitted through the practice website.
Quick answer: Penkridge Medical Practice is at Pinfold Lane, Penkridge, Staffordshire, ST19 5AP. The appointments and enquiries number is 01785 712300. Its contracted core hours are Monday to Friday, 8am to 6:30pm. The official opening-hours page also states that the practice closes every Thursday from 12 noon to 2pm for staff training, with some monthly training afternoons lasting longer.
Address Pinfold Lane
Telephone 01785 712300
Core hours 8am–6:30pm
Online NHS App + eConsult
CQC Overall: Good
Emergency: call 999 for a life-threatening emergency such as severe chest pain, severe breathlessness, loss of consciousness, severe bleeding or another immediately dangerous problem. Use NHS 111 when you need urgent medical help but it is not a 999 emergency.

Penkridge Medical Practice Opening Hours

The official practice website describes its contracted hours as Monday to Friday, 8am to 6:30pm. Thursday needs extra attention because training closures affect normal access.

Day Core contracted hours Important detail
Monday 8am–6:30pm Normal weekday consulting within core hours.
Tuesday 8am–6:30pm Normal weekday core hours.
Wednesday 8am–6:30pm Some pre-booked extended appointments are offered later on one Wednesday each month.
Thursday 8am–6:30pm contractual day The practice currently states that it closes from 12 noon to 2pm for staff training.
Friday 8am–6:30pm Normal weekday core hours.
Saturday Core practice closed Other local primary-care access may be available; NHS 111 can direct urgent care.
Sunday Core practice closed Use NHS 111 for urgent non-emergency help.

Thursday Training Closures: Check Before Travelling

Penkridge’s current opening-hours page says the practice closes every Thursday from 12 noon to 2pm for staff training. It also explains that on one training afternoon each month the local Integrated Care Board provides GP cover while the practice closes from 12 noon to 6:30pm.

Freshness warning: the named monthly closure dates currently displayed on the practice page are from 2025. They should not be treated as the current 2026 calendar. Check the live practice notice or telephone before travelling on a training afternoon.

When the practice is closed for training and you need urgent medical help, follow the current instructions from the surgery or use NHS 111 if appropriate.

Check official opening and closure notices

Address, Phone Number and Finding the Surgery

Practice Penkridge Medical Practice
Address Pinfold Lane, Penkridge, Staffordshire, ST19 5AP
Appointments and enquiries 01785 712300
Out of hours NHS 111

The practice is on Pinfold Lane near the railway bridge, off Wolverhampton Road through Penkridge.

How to Book an Appointment at Penkridge Medical Practice

The route depends on whether the issue is routine, acute, suitable for a community pharmacy or appropriate for an online consultation.

1

Routine GP appointment

Routine appointments remain available by phone, at the front desk, through the NHS App and through Patient Access.

Prepare Your main reason for the appointment, preferred contact method, availability and any accessibility or interpreter needs.
Open official appointments page
2

Non-urgent online request

Use the official online consultation form for a medical, administrative or prescription-related issue that does not need emergency attention.

During core hours The dedicated online-consult page says requests submitted during 8am–6:30pm Monday to Friday are reviewed the same day.
Open online consultation guidance
3

Acute or same-day problem

Phone 01785 712300. Patient Services may ask questions so your problem can be directed to Pharmacy First or an appropriate clinician.

Appointment availability Same-day capacity is limited. The clinician offered may be a GP, Advanced Clinical Practitioner or Urgent Care Practitioner.
Call Penkridge Medical Practice

Same-Day and Acute Appointment Requests

Important website update: Penkridge’s newer appointment-system notice says that from 28 April 2025 it no longer uses its previous triage system for acute appointment requests. Some older wording remains elsewhere on the website, so this guide follows the newer dated practice notice.

Phone the practice

For an acute problem during surgery hours, contact Patient Services on 01785 712300.

Explain the reason for the request

The Patient Services team needs enough information to determine which service is appropriate.

Pharmacy First may be offered

If the condition falls within the NHS Pharmacy First service, the practice may direct you to a community pharmacist. Patients can also self-refer to Pharmacy First.

Otherwise an appropriate clinician may be offered

Depending on the problem and availability, this may be a GP, Advanced Clinical Practitioner or Urgent Care Practitioner.

Same-day capacity can fill. Once the available acute appointments have been used, the practice says patients may be signposted to another appropriate service.

Online Consultation and NHS App

Penkridge offers both an online consultation form and account-based NHS services. They are useful for different tasks.

FORM

Online consultation

Submit information about a non-urgent medical, administrative or prescription issue through the practice website.

The dedicated page says a core-hours submission is reviewed the same day and may lead to an appointment, advice, signposting or a request for more information.

APP

NHS App / Patient Access

The NHS App can be used for supported appointment booking and management, repeat prescriptions and parts of your GP health record.

Patient Access is also available for appointments, repeat prescriptions, results and selected record functions.

After-hours online requests: the official consultation page says requests submitted after 6:30pm are reviewed the following day; weekend and bank-holiday submissions are reviewed on the next working day.
Do not use a routine online request for an emergency. Call the practice for urgent help during opening hours, use NHS 111 when appropriate, or call 999 in an emergency.

Extended Opening Hours

Penkridge publishes additional pre-booked appointments outside its normal core hours.

WED

Wednesday evening

The current practice page lists extended appointments from 6:30pm to 7:45pm once a month.

THU

Thursday evening

Extended hours are currently listed from 6:30pm to 7:45pm on Thursdays.

Pre-booked only: the practice says patients who simply arrive during extended hours without an appointment will not be seen as walk-ins. Telephone lines are also not available in the usual way during these sessions.

Extended sessions can include some GP appointments, pharmacist medication reviews, long-term-condition reviews, new-patient health checks and weight-management appointments. Some nursing procedures and blood tests are not available during these sessions.

Repeat Prescriptions at Penkridge Medical Practice

The practice recommends the NHS App for repeat medication. Patient Access, pharmacy collection arrangements and written requests are also available.

NHS

NHS App

Choose authorised repeat medicines and nominate the pharmacy where you want the prescription sent.

PA

Patient Access

Patient Access can also be used to request repeat medication once your account is set up.

PAPER

Written request

Send or deliver your repeat slip with the required medicines marked. Postal returns need additional time.

Two working days: prescriptions collected from the surgery are normally ready two working days after the request is received.
No routine telephone ordering: the practice says repeat prescription requests are not accepted by phone for safety reasons.
Open official prescription information

How to Get Test Results

Test results can be viewed online through the NHS App where available. Patients can also contact the practice directly.

APP

NHS App

Use your NHS account to view results that have been made available in your GP record.

2–4

Phone in the afternoon

The practice asks patients, where possible, to telephone between 2pm and 4pm because Patient Services is generally better able to handle result enquiries then.

HOSP

Hospital tests

Results from tests carried out during hospital appointments are not usually sent to the GP practice, so follow the hospital team’s instructions.

Reception can relay the doctor’s message, not interpret the result clinically. If the doctor needs to discuss the result with you, a suitable follow-up should be arranged.
Open official test-results page

Register with Penkridge Medical Practice

Before completing registration, check that your home address is inside the practice catchment area.

Check your postcode

Use the NHS catchment-area tool linked from the practice registration page, or telephone Patient Services if you are unsure.

Register online

The practice links to the NHS Register with a GP Surgery online service.

Use the paper option if preferred

You can complete the PRF1 GP registration form and take it to reception instead.

Attend the new-patient health check when arranged

The practice says Patient Services schedules a health-check appointment with a senior healthcare assistant after registration.

Photo ID is not required simply to register. The practice states that identification will be needed if you later want online access to your medical record.
Open official registration guidance

Home Visit Requests

Home visits are intended for patients who are housebound, terminally ill or medically too unwell to attend the surgery. Transport difficulty by itself is not treated as a medical reason for a home visit.

Request before 11am: the current home-visits page asks patients to phone 01785 712300 before 11am. Give enough information for the doctor to decide whether a home visit is appropriate and how urgently it is needed.
Read official home-visit guidance

Fit Notes and Sick Notes

Penkridge provides an online eConsult route for fit-note requests and links patients to GOV.UK guidance about sickness certification.

FIT

Request from the practice

Use the fit-note eConsult route where appropriate rather than booking an unnecessary routine appointment simply to hand in a request.

SSP

Statutory Sick Pay

The practice also links to the GOV.UK SC2 route for employees dealing with Statutory Sick Pay documentation.

Parking, Public Transport and Accessibility

BUS

Public transport

The practice says local bus route 878 serves the surgery, with bus stops directly opposite the building.

P

Patient parking

A large patient car park is available, including disabled parking close to the front door.

ACCESS

Accessibility

The site has level-threshold wheelchair access, accessible consulting areas, disabled toilets on each floor and an induction loop at reception.

Interpreter support: the practice says interpretation and translation services can be arranged in person or by phone. Tell Patient Services when booking.

Penkridge Medical Practice CQC Rating

The Care Quality Commission currently lists Penkridge Medical Practice as Good overall. The current CQC profile also shows Good ratings across safe, effective, caring, responsive and well-led, with the latest listed report published on 6 June 2024.

Check the live regulator profile for the latest position. An independent article should not be treated as the permanent record of a CQC rating because regulatory information can change.
Check the official CQC profile

Which Penkridge Medical Practice Route Should You Use?

This browser-only helper does not send health information anywhere. It simply points to the relevant published administrative route.

Select a task above.

The appropriate route will appear here.

Directions to Penkridge Medical Practice

Use Pinfold Lane, Penkridge, Staffordshire, ST19 5AP for navigation. The surgery is near the railway bridge.

Penkridge Medical Practice FAQs

Where is Penkridge Medical Practice?

Penkridge Medical Practice is on Pinfold Lane, Penkridge, Staffordshire, ST19 5AP, close to the railway bridge.

What is the Penkridge Medical Practice phone number?

The practice number for appointments and enquiries is 01785 712300.

What are Penkridge Medical Practice opening hours?

The practice states that its contracted core hours are Monday to Friday, 8am to 6:30pm. Thursday training closures affect normal access, so check the current opening-hours page before travelling.

Is Penkridge Medical Practice closed on Thursday lunchtime?

The current practice website states that it closes every Thursday from 12 noon to 2pm for staff training. Some monthly training sessions can involve a longer afternoon closure, so check the live practice notice for the current date.

How do I book a routine GP appointment?

Routine appointments can be requested by telephone, at reception, through the NHS App or through Patient Access, depending on available slots.

What happens if I need a same-day appointment?

Phone 01785 712300. Patient Services will ask about the problem and may direct you to Pharmacy First or offer an appropriate clinician if the problem falls outside that service and same-day capacity is available.

How quickly are online requests reviewed?

The dedicated online-consult page states that requests submitted during core hours are reviewed the same day. Requests after 6:30pm are reviewed the following day, while weekend and bank-holiday requests are reviewed on the next working day.

How long do Penkridge repeat prescriptions take?

Repeat prescriptions collected from the surgery are normally ready in two working days. Pharmacy processing time can add to that if the prescription is sent directly to a pharmacy.

When should I phone for test results?

The practice asks patients, where possible, to call between 2pm and 4pm for test-result enquiries because the telephone lines are usually less busy then.

What should I do when Penkridge Medical Practice is closed?

Use NHS 111 online or call 111 for urgent medical help that cannot wait until the practice reopens but is not life-threatening. Call 999 for a life-threatening emergency.

Independent information: MedicalGroupUK.org is not Penkridge Medical Practice, the NHS, Staffordshire and Stoke-on-Trent Integrated Care Board or the Care Quality Commission. Use the official links above for live appointments, medical requests, prescriptions, registration and current closure information.