Morlais Medical Practice | NHS GP Appointments & Hours

Check live appointment, opening-hour and service information on the official Morlais Health Centres, NHS 111 Wales or Healthcare Inspectorate Wales website before travelling or submitting a request.
Merthyr Tydfil NHS Wales GP practice • appointments and hours

Morlais Medical Practice Merthyr Tydfil

If you searched for Morlais Medical Practice, the key details are the Merthyr Tydfil health-centre locations, 01685 phone number, weekday opening hours, how to book urgent or routine appointments, how prescriptions work and what to do when the practice is closed.

Morlais now presents its patient information through Morlais Health Centres, with Berry Square, Troed Y Fan and Ivor Street listed as local sites.

01685 385339 CF48 3AL Mon–Fri 8am–6:30pm NHS 111 Wales
Appointments Urgent calls from 8am; routine requests by phone or NHS Wales App.
Three sites Berry Square, Troed Y Fan and Ivor Street.
Prescriptions Allow 72 hours; phone requests are not accepted.
When closed NHS 111 Wales for urgent non-emergency help.
Quick answer: Morlais Medical Practice is an NHS GP service in Merthyr Tydfil. Official Welsh service listings give the practice address as Ty Morlais / Berry Square, Dowlais, Merthyr Tydfil, CF48 3AL, and the practice website lists Berry Square Health Centre, Troed Y Fan Surgery and Ivor Street Health Centre. The shared phone number is 01685 385339. Normal opening hours are Monday to Friday, 8am to 6:30pm.
Practice Morlais Medical Practice
Area Merthyr Tydfil / Dowlais
Phone 01685 385339
Hours 8am–6:30pm weekdays
NHS body Cwm Taf Morgannwg UHB
Emergency care: call 999 or go to A&E now if someone needs immediate help, has seriously harmed themselves, or has a life-threatening emergency. For urgent help that is not a 999 emergency, use NHS 111 Wales.

Morlais Medical Practice Address and Phone

Official Welsh sources list the practice around Ty Morlais / Berry Square in Dowlais. The current practice website presents the service as Morlais Health Centres, with three Merthyr Tydfil sites using the same phone number.

Main listed practice Morlais Medical Practice / Morlais Health Centres
Main public address Berry Square Health Centre, Berry Square, Dowlais, Merthyr Tydfil, CF48 3AL
Telephone 01685 385339
Health board Cwm Taf Morgannwg University Health Board

Morlais Medical Practice Opening Hours

The official practice contact page lists weekday opening from 8am to 6:30pm and says the practice is closed on bank holidays.

Day Opening hours Patient note
Monday 8am–6:30pm Urgent appointment calls are directed to phone from 8am.
Tuesday 8am–6:30pm Routine weekday opening.
Wednesday 8am–6:30pm Routine weekday opening.
Thursday 8am–6:30pm Routine weekday opening.
Friday 8am–6:30pm Plan prescriptions before weekends because processing is measured in working days.
Saturday Closed Use NHS 111 Wales for urgent non-emergency help when appropriate.
Sunday Closed Use 999 for life-threatening emergencies.
Bank holidays: the practice says it is closed on bank holidays. Check the official events and closures information before travelling during Welsh public-holiday periods.

Morlais Health Centres Sites

Morlais Health Centres lists three health centres in the Merthyr Tydfil area. Use the site named in your appointment instruction rather than assuming every service is available at every building.

BS

Berry Square Health Centre

Berry Square, Dowlais, Merthyr Tydfil, CF48 3AL.

Telephone: 01685 385339.

TF

Troed Y Fan Surgery

Cottrell Street, Aberfan, Merthyr Tydfil, CF48 4QU.

Telephone: 01685 385339.

IV

Ivor Street Health Centre

Ivor Street, Dowlais, Merthyr Tydfil, CF48 3LU.

Telephone: 01685 385339.

How to Book an Appointment at Morlais Medical Practice

Morlais uses care navigation. That means the care coordinator may ask basic questions so the request can be handled by the best person, which may be a GP, physiotherapist, prescribing team or another appropriate service.

1

Urgent appointment

If you feel the problem is urgent, tell the receptionist. The practice says every effort will be made for you to be seen the same day.

How to book Telephone 01685 385339 at 8am and clearly explain why the problem feels urgent.
Open official appointment page
2

Routine appointment

Routine appointments are during normal surgery hours. The practice says routine appointments are 10 minutes long and recommends continuity with the same GP where possible.

Ways to book Phone 01685 385339 or use the NHS Wales App where available.
Check appointment options
3

Home visit request

Home visits are for genuinely housebound patients. The practice says lack of transport does not meet the criteria for a requested home visit.

Timing Phone reception before 11am. After 11am, the practice says it cannot guarantee a same-day visit.
Call 01685 385339
One problem per appointment: the practice recommends one problem per appointment. If you have multiple issues, tell the care navigator so another review can be arranged where needed.

Which Morlais Route Fits Your Task?

This browser-only helper does not send health information anywhere. It simply summarises the published routes in this guide.

Select a task above.

Your practical next step will appear here.

NHS Wales App, SystmOnline and Online Services

Morlais highlights online access through the NHS Wales App and SystmOnline. Availability can depend on how the practice has configured each service.

APP

NHS Wales App

The practice promotes the NHS Wales App for accessing NHS services online, including repeat prescriptions and GP services where available.

SYS

SystmOnline

The official online-services page says SystmOnline can be used to book appointments, request repeat prescriptions and view parts of the medical record.

24

Online access timing

The online service is described as available 24/7/365 from a computer, tablet or mobile phone.

If an appointment does not show in the NHS Wales App: NHS Wales App guidance explains that some practices may not make all appointment booking available in the app, so you should contact the practice directly if you cannot find what you need.

Repeat Prescriptions at Morlais Medical Practice

The practice asks patients to allow 72 hours, or three working days, for prescription requests to be processed.

APP

NHS Wales App

Repeat prescriptions can be ordered through the NHS Wales App or NHS Wales website and sent to a nominated pharmacy.

FORM

Online form

If you are not registered for online services, the practice provides an online form route.

72H

Processing time

Allow 72 hours, or three working days, before expecting the request to be processed.

Phone requests: the practice says it does not accept repeat prescription requests over the phone. If you require an urgent prescription, it asks you to attend Ivor Street to complete an urgent request form.

If you have nominated a pharmacy, prescriptions can be sent electronically. If no pharmacy has been nominated, the practice says prescriptions may be collected from Ivor Street Surgery reception between 10am and 5pm.

Open official prescription page

Registering with Morlais Health Centres

The official registration page says you can register with Morlais Health Centres if you live in or around Merthyr Tydfil, Pentrebach, Abercanaid, Troedyrhiw, Aberfan or Merthyr Vale.

Use the boundary checker first

Enter your postcode into the practice boundary checker before starting registration.

Complete the registration process

Follow the official registration route provided after the boundary check. Contact the practice if you are unsure about eligibility.

Prepare key details

Have your current address, previous GP details, contact details and NHS number if known.

Temporary resident route

If you are away from home and need care, the practice page explains temporary registration for up to three months, after initial emergency treatment rules.

Open official registration page

Sick Notes and Fit Notes

7

Seven days or less

If you are off work sick for seven days or less, the practice explains that your employer should not ask for medical evidence. This is usually handled through self-certification.

8+

More than seven days

Beyond seven days, a medical certificate may be given at the GP’s discretion. The practice says an appointment with the GP is required for a first or new medical certificate.

Not usually urgent: the practice says doctors can backdate medical certificates by a few days, so it does not consider sick-note requests to be urgent queries.
Open official fit-note guidance

Clinics and Services Listed by Morlais

Morlais lists a broad range of GP and nursing services. Availability, location and booking routes can differ, so check the official page or ask reception before attending.

AST

Asthma and long-term reviews

The services page says asthma patients should have an annual review, and some long-term condition reviews are organised around the patient’s birthday month.

BABY

Baby and child health

Baby clinics are listed at Ivor Street and Troed Y Fan, led by health visitors.

BLOOD

Blood tests

Blood tests are taken every morning by appointment only. Hospital-requested blood tests need the relevant forms.

SMEAR

Cervical screening

The page explains that eligible patients receive letters from Cervical Screening Wales and can book with a practice nurse.

PHYS

Physiotherapy

Physiotherapy appointments are listed for muscular and joint problems, mainly at Ivor Street with limited availability at Troed Y Fan.

WOUND

Wound care

Practice nurses offer wound care such as removal of sutures and dressing changes by prior appointment.

Access Standards and Contact Expectations

Morlais publishes an access-standards page explaining what patients can expect when contacting the practice.

TEL

Call handling

The access page refers to an appropriate telephony and call-handling system, including analysis data for the practice.

BI

Bilingual recorded message

The practice says it has a recorded bilingual introductory message with signposting to local and emergency services.

TRI

Same-day urgent triage

The access standards include clinical triage offered the same day for urgent matters.

Healthcare Inspectorate Wales Information

Healthcare Inspectorate Wales lists Morlais Medical Practice as a GP surgery in the NHS sector under Cwm Taf Morgannwg University Health Board. Its profile gives the address as Ty Morlais, Berry Square, Merthyr Tydfil, CF48 3AL, and lists a July 2021 Quality Check Summary.

HIW profiles and reports can change. Use the live HIW page for current regulator information rather than relying only on copied ratings or old summaries.

Open HIW profile

When Morlais Medical Practice Is Closed

999 or A&E now
Use emergency services when someone needs immediate help or has seriously harmed themselves. Mental-health emergencies should be taken as seriously as medical emergencies.
Urgent but not life-threatening
Use urgent care if the issue needs same-day attention but is not a life-threatening emergency.
NHS 111 Wales
Use NHS 111 Wales when you need help now but it is not an emergency. NHS 111 Wales can provide advice and direct you to a clinician if needed.

Map to Morlais Medical Practice / Berry Square Health Centre

The map below is a directions aid for Berry Square Health Centre / Ty Morlais in Dowlais, Merthyr Tydfil. Confirm the exact site named in your appointment before travelling.

Morlais Medical Practice Merthyr Tydfil FAQs

Where is Morlais Medical Practice?

Official Welsh service listings give Morlais Medical Practice at Ty Morlais / Berry Square, Dowlais, Merthyr Tydfil, CF48 3AL. The practice website also lists Berry Square Health Centre, Troed Y Fan Surgery and Ivor Street Health Centre.

What is Morlais Medical Practice’s phone number?

The practice phone number listed by official sources is 01685 385339.

What are Morlais Medical Practice opening hours?

The practice contact page lists Monday to Friday opening from 8am to 6:30pm, with Saturday and Sunday closed. It is also closed on bank holidays.

How do I book an urgent appointment?

If you feel the problem is urgent, the practice says to tell the receptionist. The appointment page says to telephone 01685 385339 at 8am for urgent appointments.

How do I book a routine appointment?

The practice says routine appointments can be booked by telephone on 01685 385339 or through the NHS Wales App where available.

How do I cancel an appointment?

The practice asks patients to give as much notice as possible. Its appointment page says to cancel by phoning 01685 385339.

How long do Morlais repeat prescriptions take?

The prescription page asks patients to allow 72 hours, or three working days, for prescription requests to be processed.

Can I request repeat prescriptions by phone?

No. Morlais says it does not accept repeat prescription requests over the phone. Use the NHS Wales App, online form or another official route instead.

Can I register with Morlais Health Centres?

The registration page says you can register if you live in or around Merthyr Tydfil, Pentrebach, Abercanaid, Troedyrhiw, Aberfan or Merthyr Vale. Use the official boundary checker before registering.

What should I do when Morlais Medical Practice is closed?

Use NHS 111 Wales if you need help now but it is not an emergency. Call 999 or go to A&E now for life-threatening emergencies or immediate serious harm.

Independent guide: MedicalGroupUK.org is not Morlais Medical Practice, Morlais Health Centres, NHS Wales, NHS 111 Wales, Cwm Taf Morgannwg University Health Board or Healthcare Inspectorate Wales. Use the official links above for live appointment requests, prescriptions, registration, forms and current service updates.