Monkfield Medical Practice Cambourne
Monkfield Medical Practice is the main NHS GP surgery serving Cambourne from Sackville House. Patients can contact the practice by phone, in person or through its AccuRx online form, while the NHS App handles useful tasks such as repeat prescriptions, records, results and supported appointment functions.
The practical details matter because the online form is not an emergency service, prescription processing can take several days, and evening or weekend appointments may be provided at another local hub rather than at Sackville House.
Which Monkfield Route Should You Use?
Monkfield now directs many requests through its online contact form, but not every task belongs there. This is the quickest way to separate routine practice work from urgent care.
Medical or administrative question
Use the official Contact Us form for a medical, administrative or prescription issue when the service is open. The practice describes this as the quickest and simplest route for most patients.
Need an appointment
Use the appointment request form, telephone 01954 282153, or visit reception. Evening and weekend routine appointments may be available through a local enhanced-access hub.
Medicine or prescription
Use NHS App or the official practice prescription route. Monkfield says to allow up to five days for processing and its May 2026 patient update recommends requesting repeat medicine at least seven days before you run out.
Urgent help while closed
Use NHS 111 online or call 111. Call 999 instead if the situation is a life-threatening emergency.
Monkfield Medical Practice Address and Phone Number
Monkfield Medical Practice Opening Hours
The official opening-hours page says the practice works Monday to Friday except UK bank holidays, with normal opening from 8:00am to 6:30pm.
| Day | Normal published hours | Practical note |
|---|---|---|
| Monday | 8:00am–6:30pm | Online medical/admin forms are not a 24-hour emergency route. |
| Tuesday | 8:00am–6:30pm | Normal weekday service. |
| Wednesday | 8:00am–6:30pm | Normal weekday service unless a protected-learning closure is announced. |
| Thursday | 8:00am–6:30pm | Normal weekday service. |
| Friday | 8:00am–6:30pm | Request prescriptions early enough to cover weekends and bank holidays. |
| Saturday | Practice closed | Pre-booked enhanced-access appointments may be offered at another local hub. |
| Sunday | Practice closed | Use NHS 111 for urgent non-emergency help. |
How to Contact Monkfield Medical Practice Online
Monkfield uses an AccuRx form for medical, administrative and prescription issues. The practice describes the form as the quickest route for most patients, while keeping phone access open for people who have difficulty completing it.
Open the official Monkfield contact page
Start from the practice website rather than a saved third-party link. This reduces the chance of using an old form if the practice changes systems.
Choose the reason for contact
The practice uses the form for medical, administrative and prescription matters. Give a concise description of the issue and the information needed to handle it.
Include reliable contact details
Enter the details requested by the service and make sure the phone number you provide can receive a callback or message from the practice.
Do not use it for urgent out-of-hours care
The practice says forms are not read overnight, at weekends or on bank holidays. Use NHS 111 or 999 when appropriate instead.
How to Book an Appointment at Monkfield Medical Practice
The official appointments page gives three main routes: the appointment request form, telephone, or reception in person.
Appointment request form
Use the official online request route for a routine or appropriate same-day request when the form is available.
Telephone
Call 01954 282153. This remains especially important if accessibility needs make the online form difficult to use.
Reception
You can visit the surgery and speak to reception during normal opening hours.
Before requesting an appointment
- Have your current phone number ready.
- Describe one main problem clearly and say when it started.
- Mention if symptoms are worsening or the issue feels urgent.
- Have your current medicines or relevant treatment information available.
- Tell reception if you need an interpreter.
- Ask about a chaperone if you would like one for an examination.
Cancel an appointment
The practice asks patients who cannot attend to cancel so the slot can be offered to someone else. Its current page lists the Contact Us route, the cancellation link in an SMS reminder, online access and NHS App among cancellation options.
Register with Monkfield Medical Practice
The practice says it welcomes registration requests from people who live in or are moving to Cambourne. Use the practice boundary/postcode check before assuming your address is covered.
Check the catchment
Open Monkfield’s new-patient page and use its postcode/catchment information. The practice describes its registration area as Cambourne, but exact eligibility should be checked against the live boundary.
Complete the registration form
Use the official online New Patient Registration Form when available. The practice also provides information for temporary patients and visitors to Cambourne.
Provide accurate medical details
Include previous GP information, current medicines and relevant history when the registration process asks for them. This helps the practice manage care while previous records transfer.
Ask for help if you are only visiting
Monkfield publishes a separate temporary-patient route for people who become ill while away from their usual GP.
Repeat Prescriptions at Monkfield Medical Practice
Monkfield supports repeat-prescription requests through the NHS App and its online prescription route. Its current prescription page says to allow up to five days for a request to be processed and sent to the pharmacy.
NHS App
Use the NHS App to select repeat medicines and manage your nominated pharmacy where available.
Allow up to five days
The official prescription information says processing and transmission to the pharmacy can take up to five days.
Electronic prescriptions
Monkfield uses the NHS Electronic Prescription Service, allowing most prescriptions to be sent directly to a nominated pharmacy.
How to Get Test Results
Monkfield tells patients to allow the expected processing time for a test before contacting the surgery. Results can also be available through the NHS App where they have been released to the GP record.
Check the expected timescale
When the test is performed, ask how long the result should normally take before contacting the practice.
Use NHS App where available
Monkfield promotes NHS App access to results and parts of the GP record.
Contact the surgery if needed
Call 01954 282153 if the result is due but not available or follow-up has been requested.
Fit Notes and Sick Notes
| Situation | Monkfield route | Useful detail |
|---|---|---|
| Ill for 7 days or less | Self-certification | The practice says you normally do not need a doctor’s fit note for the first seven days. |
| Ill for more than 7 days | AccuRx fit-note request | Use the practice’s current online route after appropriate clinical consultation. |
| Need an extension | Additional sick-note request | Give the previous note dates, requested period and condition. |
| Processing | Allow time | Monkfield’s online-forms page says to allow up to 72 hours for a medical certificate request. |
Home Visit Requests
Monkfield encourages patients to attend the surgery where possible because clinical equipment and facilities are available there. Home visits are intended for people who are housebound or too ill to attend.
Call before 10:00am
The official appointments page asks patients who genuinely need a home visit to telephone reception before 10:00am.
Clinical decision
The GP decides whether the medical condition requires a home visit and how urgently it should be handled.
Be ready to explain why
Give enough information for the doctor to assess the request and prioritise house calls appropriately.
Evening and Weekend GP Appointments
Monkfield patients can be offered routine evening and weekend appointments through the local GP Enhanced Access service. These appointments may be at another GP hub rather than at Sackville House.
What can be available?
Cambs GP Network lists GP consultations, advanced nurse practitioner appointments, nurse appointments, healthcare assistant appointments, phlebotomy and cervical screening among enhanced-access services.
How to book
Ask Monkfield reception about an enhanced-access appointment. The service is for pre-booked routine care rather than walk-in urgent treatment.
Services Listed by Monkfield Medical Practice
Monkfield’s current service directory includes general practice care plus several locally useful pathways. Availability can change, so check the relevant official service page before assuming a clinic runs on a particular day.
Pharmacy First
Community pharmacy support for suitable minor conditions.
NHS Health Checks
The practice lists NHS Health Checks among its services.
Physiotherapy
Physio and self-referral information is included in the practice’s service directory.
Learning disability checks
The practice lists learning-disability health checks as a dedicated service area.
Mental health support
Monkfield links to mental-health support and local care options.
Veteran Friendly practice
The practice states that it is accredited as a Veteran Friendly GP Practice.
Accessibility and Parking
Monkfield’s current contact page publishes several accessibility facilities at Sackville House.
Physical access
The practice lists step-free access, wheelchair access and a disabled WC.
Communication support
Facilities listed include an induction loop, signing service and Braille translation service.
Parking
The official contact page lists car parking, cycle parking and disabled parking.
Monkfield Medical Practice CQC Rating
The Care Quality Commission currently lists Monkfield Medical Practice as Good overall. Its profile shows Good across the five key areas of Safe, Effective, Caring, Responsive and Well-led.
Overall rating
Good.
Published inspection report
The current CQC profile links the main published inspection report from March 2017.
Latest CQC review
CQC reviewed available information on 6 July 2023 and said it had not found evidence requiring reassessment of the rating at that stage.
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When Monkfield Medical Practice Is Closed
Call 999 if someone is seriously ill or injured and their life is at risk.
Use NHS 111 online or call 111 for urgent medical help that cannot wait for the surgery to reopen but is not a life-threatening emergency.
Prescriptions, ordinary registration questions, records and routine administrative requests can usually wait for the practice’s normal service window.
NHS 111 online is for people aged five and over. Call 111 if urgent help is needed for a child under five.
Map to Monkfield Medical Practice Cambourne
The verified location is Sackville House, Sackville Way, Great Cambourne, Cambridge, Cambridgeshire, CB23 6HL. This map is provided as a directions aid and is not an official NHS booking interface.
Official Monkfield, NHS and CQC Links
Use these pages for live forms, service changes and current instructions. MedicalGroupUK.org is an independent guide.
Monkfield Medical Practice Cambourne FAQs
Where is Monkfield Medical Practice?
Monkfield Medical Practice is at Sackville House, Sackville Way, Great Cambourne, Cambridge, Cambridgeshire, CB23 6HL.
What is the Monkfield Medical Practice phone number?
The official practice, NHS and CQC records list the main number as 01954 282153.
What are Monkfield Medical Practice opening hours?
The practice publishes normal opening hours of Monday to Friday, 8:00am to 6:30pm, excluding UK bank holidays. It may also close for scheduled protected-learning sessions.
How do I contact Monkfield Medical Practice online?
Use the Contact Us route on the official practice website. Monkfield uses an AccuRx form for medical, administrative and prescription matters and says this is the quickest route for most patients.
How do I book an appointment?
Use the official appointment request form, call 01954 282153, or visit reception. Some evening and weekend routine appointments can also be booked through local enhanced-access hubs.
Can I register with Monkfield Medical Practice if I live in Cambourne?
The practice welcomes registration requests from people living in or moving to Cambourne. Check the current practice boundary before submitting the registration form.
How long does a repeat prescription take?
Monkfield says to allow up to five days for a prescription request to be processed and sent to the pharmacy. Its May 2026 patient update advises requesting repeat medicine at least seven days before you run out.
Can I see my test results in the NHS App?
Yes, where the result has been released to your GP record. Monkfield promotes NHS App access to test results and other GP record information.
What is Monkfield Medical Practice’s CQC rating?
CQC currently rates Monkfield Medical Practice Good overall and shows Good for Safe, Effective, Caring, Responsive and Well-led.
What should I do when Monkfield Medical Practice is closed?
Use NHS 111 online or call 111 for urgent non-emergency medical help. Call 999 if someone is seriously ill or injured and their life is at risk.