Warlingham Green Triage Hub
If you searched for Warlingham Green Medical Practice, the real task is usually choosing the right route: Accurx triage form, NHS App, reception phone, prescription request, test results, fit note, registration, records access, NHS 111 or 999.
This guide brings the useful official details into one practical page, so users understand what to do before opening the official action link.
About Warlingham Green Medical Practice
Warlingham Green Medical Practice is presented on its official website as a practice covering Warlingham, Chaldon Road and Whyteleafe surgeries. For patients, the important point is that many tasks are now routed through the website, NHS App or Accurx triage rather than a simple “phone and book” model.
Practice identity
Warlingham Green Medical Practice provides NHS services and lists three surgery sites on the official website.
Access model
The practice’s triage notice says medical queries and appointment requests should be sent via the website or NHS App where possible.
Phone support
If you cannot complete the online form, the practice says reception can guide you through the questions and help complete the form.
What Do You Need from Warlingham Green Medical Practice Today?
Start here. The goal is to choose the correct route before opening a form, calling reception or travelling to the wrong site.
GP appointment / symptom
- Use the online triage form if you can.
- Senior doctors review submitted forms.
- If appointment is needed, you may receive a phone call or SMS self-book link.
Repeat prescription
- Use NHS App/NHS account first.
- Use online form if you do not have other online services.
- Phone ordering is not accepted for patient safety.
Test results
- View or ask through NHS App/NHS account.
- Online form response target is 5 working days.
- Phone after 3pm.
Fit note
- Use the official fit-note service page.
- Short sickness periods may use self-certification.
- Do not use emergency routes just for paperwork.
Register
- Check the practice boundary first.
- Online registration takes around 15 minutes.
- Keep at least one month of medicine while records transfer.
Closed or urgent?
- Closed and urgent but not life-threatening: NHS 111.
- Emergency: 999.
- Chest pain or shortness of breath is treated as emergency guidance on the surgery page.
Warlingham Green, Chaldon Road and Whyteleafe Surgery Details
The official website lists three surgeries. Calls may be handled across the practice teams, so always check the appointment location before travelling.
| Surgery | Official address | Phone | User note |
|---|---|---|---|
| Warlingham Green Medical Practice | 1 Church Road, Warlingham, Surrey, CR6 9NW | 01883 625532 | Main surgery for this article and search intent. |
| Chaldon Road Surgery | Chaldon Road, Caterham, Surrey, CR3 5PG | 01883 345466 | Same core hours pattern listed on the official site. |
| Whyteleafe Surgery | 19 Station Road, Whyteleafe, Surrey, CR3 0EP | 01883 624181 | Check current roadworks/travel notices before visiting. |
Opening Hours and Out-of-Hours Route
| Site / route | Official listed time | What it means for patients |
|---|---|---|
| Warlingham Green site | Monday-Friday 8:00am-1:00pm and 2:00pm-6:30pm; Saturday/Sunday closed. | Use the online triage route early where possible; use NHS 111 when closed and urgent. |
| Chaldon Road site | Monday-Friday 8:00am-1:00pm and 2:00pm-6:30pm; Saturday/Sunday closed. | Confirm appointment site before travelling. |
| Whyteleafe site | Monday-Friday 8:00am-1:00pm and 2:00pm-6:30pm; Saturday/Sunday closed. | Allow extra journey time if roadworks or access notices apply. |
| Out of hours | Between 6:30pm and 8am Monday-Friday, weekends and bank holidays use NHS 111. | For genuine emergencies, call 999. |
Pooled Calls and Total Triage: What Changed
The practice published two important access notices in 2025: pooled calls across all three surgeries from 14 May 2025, and a new triage appointment system from 11 June 2025.
Pooled calls
The practice says calls are pooled across Warlingham Green, Chaldon Road and Whyteleafe, so a receptionist from any site may answer.
Possible different site
If no appointment is available at your registered practice and you need urgent care, you may be offered an appointment at another surgery, explained at booking.
Same assessment route
The new triage notice says requests are assessed in the same way whether submitted online or completed by reception over the phone.
Appointment Steps: Accurx Triage, NHS App, Phone or Reception
The practice says doctor appointment requests should use the online triage form. Your form is reviewed by senior doctors and you are offered an appropriate appointment or next step.
Start with the online form
Use the Accurx patient-initiated form from the official website for doctor appointment requests, medical queries, admin help or information you need to send.
Write one clear problem
Include what happened, when it started, whether it is getting worse, current medicines, allergies, access needs and your best callback time.
Wait for triage response
The practice notice says all requests are assessed as soon as possible and, if an appointment is needed, you may be contacted by phone or sent an SMS self-book link.
Phone if you cannot use the form
If you do not have a smartphone or cannot complete the online form, call the practice. Reception can guide you through the questions.
Use urgent routes correctly
NHS 111 is for urgent non-emergency advice. Call 999 for serious emergency symptoms such as chest pain or severe breathing difficulty.
Repeat Prescriptions: NHS App, Online Form and Drop Box
The prescription page says repeat prescriptions are for regular medicines and can usually be ordered without seeing a GP. It also says repeat prescriptions cannot be ordered by phone for patient safety.
| Task | Official route | Prepare this |
|---|---|---|
| Order repeat medicine | NHS App / NHS account. | NHS login details and nominated pharmacy. |
| Use online form | Online repeat prescription form, recommended only if you do not have access to other online services such as NHS App. | Medication name and dosage. |
| Order in person | Drop repeat slip at the surgery prescription drop-in box. | Use the repeat slip if you have one. |
| Phone order | Not accepted for repeat prescriptions. | Do not phone for routine repeat ordering. |
| Pharmacy nomination | Online prescriptions can be sent electronically to a pharmacy of your choice. | Check the pharmacy before submitting. |
| Medication review | If you take medicine regularly, check it at least once a year or if you have side effects. | Use online form or contact route. |
| Old medicines | Return old or unused medicines, including inhalers, to a local pharmacy. | Do not bin or flush medicines. |
Test Results: NHS App, Online Form, Phone After 3pm
Examples
The official results page lists blood tests, urine tests, x-rays and ultrasounds.
NHS account
You can use your NHS account to ask for or view test results online.
Online response
If using the online form for test results, the practice says it will respond within 5 working days.
Phone timing
The official page asks patients to call the surgery about test results after 3pm.
Register as a Patient
The official registration page says you usually need to live within the practice boundary. The online registration process takes around 15 minutes.
Boundary first
Check the practice boundary before completing the registration form. Contact the surgery if you are unsure.
15-minute form
The official page says online registration takes around 15 minutes to complete.
NHS number
The form asks for your 10-digit NHS number, found on a prescription, appointment letter or NHS number service.
Medicine safety
Have at least one month’s medication supply because records can take around a month to transfer.
Paper route
You can download/print a form or get one from the surgery, then email it or drop it at reception.
ID helpful
The page says bringing or including ID is helpful, with examples such as passport, birth certificate, HC2 certificate or accommodation evidence.
Medical Records and Proxy Access
The records page says your GP medical record includes past conditions, allergies, medication, test results, appointment notes and letters. Other NHS records, such as hospital, dental and optician records, must be requested from the relevant service.
View GP record
You can view your GP medical record online using your NHS account. You may need to ask the surgery once for access.
Proxy access
Proxy access allows someone other than the patient to access some GP online services once linked to the patient.
What proxy may allow
Proxy access can usually help with booking appointments and ordering prescriptions, and may allow access to medical records.
Referrals and Privacy
If you have been referred for treatment or tests, the official referral page says you can check the referral online or contact the surgery.
| Referral task | Official route | Important privacy point |
|---|---|---|
| Check referral online | NHS App / NHS account. | You need NHS App or NHS account login details. |
| Phone the surgery | Use surgery contact details. | Information is usually given directly to the patient only. |
| Someone else calling | May be possible with permission or if the patient may find it difficult to understand. | Prepare consent details before calling. |
Doctors, Nurses, Pharmacists and Staff Directory
The official staff page is organised by role and location. It includes filters for Warlingham Green Medical Practice, Chaldon Road Surgery and Whyteleafe Surgery.
Doctors
The staff page lists site-specific doctors, including Warlingham Green Doctors, Chaldon Road Doctors and Whyteleafe Surgery Doctors.
Wider team
Official roles include nursing team, healthcare assistants, clinical pharmacists, practice staff, receptionists and administration teams.
Named GP
Every patient has a named GP and can express a preference about which GP they are assigned to.
Open staff pageServices Listed on the Official Website
The practice service index is broad. This guide turns it into patient action groups instead of a plain directory.
| Service area | Official services shown | Best patient action |
|---|---|---|
| Access and admin | Request/cancel appointment, contact surgery online, change personal details, check a referral, get a document signed. | Use the online form, NHS account or phone depending on urgency and task. |
| Medication and tests | Order repeat prescription, get test results, blood pressure readings, blood pressure test. | Use NHS App/NHS account where listed; phone after 3pm for results. |
| Screening and prevention | NHS Health Check, bowel cancer screening, cervical screening, vaccination, stopping smoking, weight management. | Use the relevant official service page or appointment route. |
| Support topics | Carer support, mental health, bereavement, domestic abuse, drug and alcohol issues, sexual assault, military veterans. | Use official service pages for support routes and signposting. |
| Self-care topics | Coughs/cold symptoms, dental problems, eye problems, muscle and joint pain, managing pain, pharmacies. | Check pharmacy/self-care route first where appropriate; do not use GP forms for dental emergencies. |
NHS Health Check: Eligibility and What Happens
Eligibility
The official page says you are eligible every 5 years if you are between 40 and 74 years old.
Appointment length
The official page says an NHS Health Check takes about 30 minutes.
What is checked?
A nurse or healthcare assistant may ask lifestyle/family-history questions, measure height and weight, take blood pressure and do a blood test.
Parking, Accessibility and Children Facilities
Disabled access
The Warlingham Green surgery page lists disabled toilet, induction loop, step-free access and wheelchair access.
Parking
The Warlingham Green page lists disabled parking. Information about general car parking is not publicly provided on that specific surgery page.
Children
The Warlingham Green page lists baby-changing facility and pram park.
Privacy, NHS App Messages and Data Safety
The official privacy notice says the practice takes personal data security seriously and shares information only where there is a legal basis or patient consent route. Use official links before entering health information.
Health records
Health professionals are required to maintain records about your health, treatment and care.
SMS / messages
If you provide a mobile number, the practice may use it for appointment reminders or health screening information.
Data opt-out
The policy links to NHS Your Data Matters and mentions the national data opt-out for research and planning uses.
CQC Rating and Regulated Services
CQC is useful for quality context, not live appointment booking. Use the official practice website for forms, current notices and opening details.
Overall rating
CQC lists Warlingham Green Medical Practice as Overall: Good.
Inspection context
CQC lists latest inspection as 20 November 2017, report published 23 January 2018, and latest review 6 July 2023.
Regulated activities
CQC lists maternity and midwifery, family planning, treatment of disease/disorder/injury, surgical procedures and diagnostic/screening procedures.
Warlingham Green Route Planner
Choose your task and get a practical next step. This runs in your browser only and does not send information anywhere.
Select your task above.
Copy-and-Use Scripts
Accurx triage request
I am registered with Warlingham Green Medical Practice. My usual site is ______. My main problem is ______. It started ______. It is getting better/worse. I take ______. I am worried because ______. I can take a call at ______.Cannot use online form
I cannot complete the online triage form because ______. Please help me go through the questions by phone. My contact number is ______.Prescription query
Medicine name: ______. Dosage: ______. I requested it on ______. My nominated pharmacy is ______. I have ______ days left. I need help because ______.Test result query
I had a ______ test on ______. I am asking whether the result has been reviewed and whether there is a message for me. I understand results are usually shared directly with the patient.Safety, Privacy and Medical Disclaimer
Map: Warlingham Green Medical Practice
This map is for the Warlingham Green site at 1 Church Road, Warlingham, Surrey, CR6 9NW. If your appointment is at Chaldon Road or Whyteleafe, check your confirmation before travelling.
Official Resources
Use these official links after reading the relevant section above. The article gives the practical answer first; the link is for action.
Related MedicalGroupUK Guides
These same-site guides help users compare GP access, NHS App routes, prescription rules and CQC “Good” context.
Warlingham Green Medical Practice FAQs
What is the Warlingham Green Medical Practice phone number?
The official Warlingham Green surgery page lists 01883 625532.
Where is Warlingham Green Medical Practice?
The official address is 1 Church Road, Warlingham, Surrey, CR6 9NW.
What are Warlingham Green Medical Practice opening hours?
The official page lists Monday to Friday 8:00am to 1:00pm and 2:00pm to 6:30pm. Saturday and Sunday are closed.
Does Warlingham Green Medical Practice have other surgery sites?
Yes. The official website lists Warlingham Green Medical Practice, Chaldon Road Surgery and Whyteleafe Surgery.
What is Chaldon Road Surgery’s phone number?
The official surgeries page lists Chaldon Road Surgery phone as 01883 345466.
What is Whyteleafe Surgery’s phone number?
The official surgeries page lists Whyteleafe Surgery phone as 01883 624181.
How do I request an appointment?
Use the online triage form from the official website where possible. You can also request help through NHS App/NHS account, phone the surgery, or use reception support if you cannot complete the form.
What is the triage appointment system?
The practice says medical queries and appointment requests should be submitted via the website or NHS App where possible. Requests are assessed and, if an appointment is needed, you may be contacted by phone or sent an SMS self-book link.
Who reviews the online triage form?
The homepage says the form is triaged by senior doctors and patients are offered an appropriate appointment.
What if I cannot use a smartphone?
The practice notice says patients who do not have a smartphone should call the practice, and reception will guide them through the questions and help complete the form.
Are calls pooled across the three surgeries?
Yes. The practice notice says calls are pooled across Warlingham Green Medical Practice, Chaldon Road Surgery and Whyteleafe Surgery.
Can I be offered an appointment at another surgery?
The practice notice says if no appointments are available at your registered practice and you need to be seen urgently, you may be offered an appointment at another surgery, which should be explained at booking.
How do I order repeat prescriptions?
Use NHS App/NHS account, the online prescription form, or order in person using the prescription drop-in box if you have a repeat prescription slip.
Can I order repeat prescriptions by phone?
No. The official prescription page says repeat prescriptions cannot be ordered by phone to protect patient safety.
What details are needed for the prescription online form?
The official page says you need to provide the name of the medication and dosage.
How do I nominate a pharmacy?
When ordering online, prescriptions can be sent electronically to a pharmacy of your choice. This is called a nomination.
How often should regular medicines be reviewed?
The official page says if you take medicine regularly, you should check it is right at least once a year and also arrange a review if you have side effects.
What should I do with old medicines?
Return old or unused medicines, including inhalers, to your local pharmacy. Do not put them in the household bin or flush them.
How do I get test results?
You can use NHS App/NHS account to ask for or view results, use the online form, phone after 3pm, or get results in person at the surgery.
How quickly does the online test-results form get a response?
The official results page says the practice will respond within 5 working days.
Can someone else ask for my test results?
Usually results are given directly to the patient for privacy reasons. The practice may speak to someone else if the patient has given permission or may find it difficult to understand.
How do I register as a patient?
Check the practice boundary first, then use the online registration form or a paper form from the surgery.
How long does online registration take?
The official registration page says online registration takes around 15 minutes.
What should I prepare before registering?
Have your 10-digit NHS number if possible and keep at least one month of medicine while records transfer from your old GP practice.
Can I register temporarily?
If you are staying in the area for less than 3 months, the official registration page says you may be able to register as a temporary patient and should contact the surgery.
Can I view my medical records online?
Yes. The official records page says you can view your GP medical record online using your NHS account, and you may need to ask the surgery once for access.
What is proxy access?
Proxy access allows someone other than the patient to access some GP online services once linked to the patient. It can usually help with appointments and prescriptions and may allow medical-record access.
Does Warlingham Green have disabled access?
Yes. The official Warlingham Green surgery page lists disabled toilet, induction loop, step-free access and wheelchair access.
Does Warlingham Green have parking?
The official Warlingham Green surgery page lists disabled parking.
Does Warlingham Green have facilities for children?
Yes. The official page lists a baby-changing facility and pram park.
What is the CQC rating?
CQC lists Warlingham Green Medical Practice as Overall: Good, with Good ratings across safe, effective, caring, responsive and well-led.
Is this the official practice website?
No. This is an independent MedicalGroupUK.org guide. Use the official Warlingham Green Medical Practice website for live forms, current notices and final service rules.