Lighthouse Medical Practice Appointments, Hours, Sites & Patient Routes
Use this independent guide to find the correct Lighthouse Medical Practice site, phone number, appointment route, opening-hours note, temporary registration warning, repeat prescription rule, test-result route, fit-note guidance, map and urgent-care action.
Your WordPress H1 can use: Lighthouse Medical Practice | NHS GP Appointments & Hours.
Lighthouse Medical Practice key details
The Lighthouse Medical Practice is an NHS GP practice in Eastbourne. It works from College Road Surgery, 6 College Road, Eastbourne BN21 4HY and Ian Gow Memorial Health Centre, Milfoil Drive, Langney, Eastbourne BN23 8BR. The official website lists phone lines as open 8am to 6:30pm, with a separate 6pm to 6:30pm number of 0300 555 5252.
College Road Surgery
6 College Road, Eastbourne, East Sussex, BN21 4HY. Reception phone: 01323 735044.
Ian Gow Memorial Health Centre
Milfoil Drive, Langney, Eastbourne, East Sussex, BN23 8BR. Reception phone: 01323 766358.
CQC rating
CQC lists The Lighthouse Medical Practice as Overall: Outstanding. Check CQC for the latest inspection record.
Opening pattern
Most weekday access is listed as 8am to 6:30pm, with Monday extended-hours detail at alternate sites and Saturday appointments by reception information.
Online access
The practice says patients can use NHS account/NHS App and Engage Consult for online health and admin requests.
Urgent safety
Use NHS 111 for urgent non-emergency help when unsure. Call 999 for emergencies or suspected heart attack symptoms.
Registration conflict warning: the NHS profile says the surgery is currently accepting new patients, but the official practice alert says normal new-patient registration has been temporarily limited. Follow the official practice registration alert before applying.
Lighthouse Medical Practice sites, phone numbers and travel checks
The most common user mistake is searching only “Lighthouse Medical Practice” and travelling to the wrong Eastbourne site. Check your appointment message, clinician note or reception confirmation before leaving home.
| Site | Address | Phone | Useful travel note |
|---|---|---|---|
| College Road Surgery | 6 College Road, Eastbourne, East Sussex, BN21 4HY | 01323 735044 | Official contact page says Eastbourne train station is a 5-minute walk. |
| Ian Gow Memorial Health Centre | Milfoil Drive, Langney, Eastbourne, East Sussex, BN23 8BR | 01323 766358 | Official contact page lists car parking and disabled parking at Ian Gow only. |
Practical tip: if your appointment is face-to-face, ask “Is this at College Road or Ian Gow?” before travelling. If you need parking, accessibility support or disabled parking, confirm the correct site in advance.
What do you need from Lighthouse Medical Practice today?
Use this route picker before calling. It helps you avoid using routine GP routes for emergencies, or using phone routes when the official page asks for online/NHS App access.
Choose the safest route
This tool is general signposting only. It does not diagnose symptoms or replace NHS urgent-care advice.
How to request NHS GP appointments at Lighthouse Medical Practice
The official appointments page says all requests for GP appointments are triaged through the Clinical Hub. It also says nurse appointments can be booked directly by Patient Services Reception Staff and Call Handlers. Urgent appointment requests can be made by phone or by visiting the surgery during the listed weekday windows.
| Route | Best for | What to prepare | When not to use |
|---|---|---|---|
| Clinical Hub GP triage | Doctor/GP requests that need triage and clinical routing. | Symptoms, duration, medication, urgency, risk of harm, phone number and preferred site. | Do not wait for GP triage if symptoms are life-threatening. |
| Phone College Road | Patients registered with or attending College Road Surgery. | Call 01323 735044; know whether you need GP, nurse, home visit, prescription, result or admin help. | Do not use for repeat prescription requests if the official route says online/NHS App. |
| Phone Ian Gow | Patients registered with or attending Ian Gow Memorial Health Centre. | Call 01323 766358; confirm whether the appointment is in Langney or College Road. | Do not assume Ian Gow parking means College Road also has parking. |
| Engage Consult / online form | Non-emergency medical requests, sick notes, test-result questions, admin requests and some prescription tasks. | Clear summary, one issue, timeline, medication, photos if requested, and best contact time. | Do not use for emergencies or suspected heart attack symptoms. |
| NHS account / NHS App | Repeat prescriptions, test results, parts of GP record, appointment cancellation where visible, vaccination record. | NHS login and identity checks. | Do not assume every appointment type is available to book online. |
Good request example: “I am registered at Lighthouse Medical Practice. My usual site is College Road / Ian Gow. I need help with _____. It started _____. It is getting better/worse. I take _____. I can take a call at _____. Please advise whether this should be GP Clinical Hub, nurse, pharmacy, NHS 111 or 999.”
Lighthouse Medical Practice opening hours
The official website lists College Road and Ian Gow with similar weekday access, but also includes important footnotes: online/telephone contact is available until 6:30pm, patients attending in person may be redirected to ensure appropriate support, and 6pm to 6:30pm calls should use 0300 555 5252.
| Day | Listed pattern | Important note |
|---|---|---|
| Monday | 8am to 6pm; 6:30pm to 8:15pm at alternate sites | Ask reception which site runs the extended slot. |
| Tuesday | 8am to 6:30pm | Online/telephone contact listed until 6:30pm. |
| Wednesday | 8am to 6:30pm | Check the official page for local notices. |
| Thursday | 8am to 6:30pm | If calling 6pm to 6:30pm, use 0300 555 5252. |
| Friday | 8am to 6:30pm | Order medication early before weekends and bank holidays. |
| Saturday | Ask reception for information about Saturday appointments | Do not travel without confirming a Saturday appointment. |
| Sunday | Closed | Use NHS 111 for urgent non-emergency help and 999 for emergencies. |
Before travelling: opening times can change for bank holidays, staff training, local notices, capacity issues and service updates. Always check the official contact/opening-hours page before attending in person.
Register with Lighthouse Medical Practice: important temporary limitation
This is the most important registration detail: the NHS profile says the surgery is currently accepting new patients, but the official Lighthouse registration page and alert say normal new-patient registrations are temporarily limited because of practice pressure. The practice says it will continue to register some specific patients, including newborn/adopted babies of registered parents and first-degree relatives of registered patients living at the same address within boundary.
Check the alert first
Do not rely only on third-party listings. The official practice alert is the safest place to check current registration restrictions.
Catchment matters
The practice says your address must be inside the practice boundary and site allocation depends on where your address falls.
Limited exceptions
The alert says they continue registering newborn/adopted babies of registered parents and first-degree relatives at the same address within boundary.
| Prepare this | Why it helps | Delay to avoid |
|---|---|---|
| Current Eastbourne/Langney address | Needed for boundary and site allocation. | Do not use an old address after moving. |
| NHS number | The practice says it is helpful to have your NHS number. | You can use the NHS website to find it if you do not know it. |
| Previous GP details | Helps record transfer and safe continuity. | Do not leave medication history unclear. |
| Medication and allergies | Important if your record has not transferred yet. | Do not wait until you run out before seeking help. |
| Temporary resident need | The practice explains temporary registration for 24 hours to 3 months inside boundary. | Temporary registration is not automatic; call the surgery. |
Repeat prescriptions, medicines and pharmacy help
The official repeat-prescriptions page says the easiest ways to order repeats are using your NHS account through the NHS website or NHS App, or using the online system. It also says the practice does not take repeat prescription requests over the phone or email.
NHS account / NHS App
Use NHS account or the NHS App where your repeat medicines and doses are visible.
Online system
The official page links patients to the online repeat-prescription form route.
Paper request
You can fill out a repeat prescription request form at the practice or bring the paper form Monday to Friday, 8am to 6pm.
Collection timing: the official prescription page says you can collect your prescription from the pharmacy 3 to 5 working days after ordering. Add extra time around weekends, bank holidays, medication reviews and pharmacy processing.
Pharmacy nomination
The Electronic Prescription Service sends prescriptions to a nominated pharmacy of your choice. You can change nominated pharmacy through the app/website, at the GP practice, or at a pharmacy that accepts repeats.
Medicine questions
The practice says local pharmacists can answer many medicine questions. For GP surgery prescription questions, use the prescribing team option on the relevant site number.
Test results, fit notes and online health tasks
Test results
The official page says if your result needs more tests or treatment, the practice will contact you. After a doctor reviews results, you can view them in NHS account/NHS App, Patient Access, or phone/visit the practice.
Sick / fit notes
If you have been off sick for more than 7 days, the official page says you can request a sick note through Engage Consult, phone the surgery or visit the surgery.
NHS App tasks
The online health page says NHS account/NHS App can support repeat prescriptions, test results, GP record access, appointment cancellation and vaccination records.
Question about a result? the test-results page says to use Engage Consult if you want to talk to someone about your results. If you cannot use the service, contact reception on the correct site number and use the option given by the practice.
NHS 111, out-of-hours help and 999 near Lighthouse Medical Practice
The official site says if you need assistance between 6pm and 6:30pm on weekdays, call 0300 555 5252. At all other out-of-hours times, call 111 for urgent medical help that is not a 999 emergency. In an emergency or suspected heart attack, call 999.
Emergency
Call 999 for life-threatening symptoms such as chest pain, suspected heart attack, stroke signs, severe breathing difficulty, collapse, severe bleeding or serious injury.
Urgent but not 999
Use NHS 111 online or call 111 if you need medical help fast and are not sure what to do, especially when the practice is closed.
Practice route
Use Lighthouse’s official appointment, Engage Consult, NHS App, reception and admin routes for routine GP care.
Do not use routine online requests for emergencies. If someone may be seriously ill or injured, call 999 or seek emergency help immediately.
Lighthouse Medical Practice map: College Road Surgery, Eastbourne BN21 4HY
This map is for the main CQC-listed College Road site. If your appointment is at Ian Gow Memorial Health Centre, use Milfoil Drive, Langney, Eastbourne BN23 8BR instead.
Use exact postcode
College Road: BN21 4HY. Ian Gow: BN23 8BR. Do not travel using only the practice name.
College Road travel
The official contact page says Eastbourne train station is a 5-minute walk from College Road Surgery.
Parking note
The official contact page lists car parking and disabled parking at Ian Gow site only.
Accessibility: the official contact page lists disabled parking, disabled WC, induction loop, signing service, step-free access and wheelchair access. Confirm the right site if access arrangements are essential for your visit.
NHS App video: repeat prescriptions and online access
The Lighthouse online services and prescription pages mention NHS account/NHS App routes. This general NHS video is included to help patients understand repeat-prescription use in the NHS App.
This video is general NHS App guidance, not a Lighthouse-specific appointment rule. Always follow the official Lighthouse Medical Practice website for local booking, prescription, registration and site instructions.
Common Lighthouse Medical Practice mistakes to avoid
Going to the wrong surgery
Check whether your appointment is at College Road or Ian Gow before travelling.
Ignoring the registration alert
NHS profile and practice alert can appear different. Follow the current official practice registration warning.
Trying to order repeats by phone
The prescription page says repeat requests are not taken over the phone or email.
Leaving prescriptions too late
Allow 3 to 5 working days after ordering for pharmacy collection.
Using GP route for emergencies
Call 999 for emergency symptoms. Use NHS 111 for urgent non-emergency help.
Forgetting the 6pm rule
If calling 6pm to 6:30pm, the practice says use 0300 555 5252.
Assuming parking at both sites
Official contact page lists car parking and disabled parking at Ian Gow site only.
Not giving triage details
Clinical Hub triage works better when you give symptoms, duration, medication, risk and availability.
Using online forms for severe symptoms
Do not wait for routine online messages if someone may be seriously ill or injured.
Official Lighthouse Medical Practice links
Practice website
Homepage, important alerts, online contact, appointments, prescriptions and patient information.
Open Practice WebsiteAppointments page
Clinical Hub triage, urgent appointments, nurse booking, appointment help and home visits.
Open Appointments PageContact page
Addresses, phone numbers, opening times, out-of-hours, parking and accessibility details.
Open Contact PageRegistration page
Catchment, site allocation, temporary registration and current limitation warning.
Open Registration PagePrescriptions page
NHS App, online form, paper request, EPS, pharmacy nomination and medicine questions.
Open Prescriptions PageTest results page
NHS account, Patient Access, reception route and result-question guidance.
Open Test Results PageCQC profile
CQC rating, inspection summary, regulated services and contact details.
Open CQC ProfileLighthouse Medical Practice appointments, opening hours, registration and prescriptions
Deep dive into Lighthouse appointments
The key point is triage. GP requests go through the Clinical Hub, while nurse appointments can be booked directly through reception staff and call handlers.
Deep dive into Lighthouse opening hours
Phone/online access is generally listed until 6:30pm, but Monday extended hours, Saturday appointments and 6pm to 6:30pm calling rules need checking before travel.
Deep dive into Lighthouse registration
NHS says accepting new patients, but the official practice alert says normal new registrations are temporarily limited. The safest instruction is to check the practice alert first.
Deep dive into Lighthouse prescriptions
Use NHS account/NHS App or the online system. Do not request repeat prescriptions by phone or email. Expect 3 to 5 working days before pharmacy collection.
Deep dive into urgent vs routine GP care
Use Lighthouse for routine practice care, NHS 111 for urgent non-emergency help, the 0300 number from 6pm to 6:30pm on weekdays, and 999 for emergencies.
Deep dive into map and accessibility
College Road and Ian Gow are different sites. Ian Gow has car parking and disabled parking listed; College Road is near Eastbourne train station.
Lighthouse Medical Practice FAQ
The College Road Surgery address is 6 College Road, Eastbourne, East Sussex, BN21 4HY. The Ian Gow Memorial Health Centre address is Milfoil Drive, Langney, Eastbourne, East Sussex, BN23 8BR.
College Road Surgery is listed as 01323 735044. Ian Gow Memorial Health Centre is listed as 01323 766358. If calling between 6pm and 6:30pm, the practice says to use 0300 555 5252.
The NHS profile says the surgery is currently accepting new patients, but the official practice alert says normal new-patient registrations are temporarily limited. Check the official practice registration alert before applying.
The official appointments page says GP appointment requests are triaged through the Clinical Hub. You can phone College Road or Ian Gow, and nurse appointments can be booked directly through reception staff and call handlers.
No. The official prescriptions page says repeat prescription requests are not taken over the phone or email. Use NHS account/NHS App, online system or paper request route.
The official prescription page says you can collect your prescription from the pharmacy 3 to 5 working days after ordering.
CQC lists The Lighthouse Medical Practice as Overall: Outstanding.
The official contact page lists car parking and disabled parking at Ian Gow site only. Confirm before travelling if parking or accessibility is essential.
Use NHS 111 online or call 111 for urgent non-emergency help. Between 6pm and 6:30pm on weekdays, the practice says to call 0300 555 5252 if you need to speak to a doctor. Call 999 for emergencies.
No. This is an independent guide from MedicalGroupUK.org. It is not the official NHS, CQC or Lighthouse Medical Practice website. Always verify current details through official sources.
Final patient summary
Lighthouse Medical Practice has two public sites: College Road Surgery, Eastbourne BN21 4HY, and Ian Gow Memorial Health Centre, Langney BN23 8BR. Phone College Road on 01323 735044 or Ian Gow on 01323 766358.
Safe route reminder
Use official Lighthouse routes for routine GP help, prescriptions, results and admin. Use NHS 111 for urgent non-emergency help. Call 999 for life-threatening symptoms.