Grove Medical Practice Appointments, Hours, Anima & Patient Routes
Use this independent guide to quickly check Grove Medical Practice St Ives address, phone number, opening notes, Anima online requests, registration, repeat prescriptions, test results, dispensary timing, CQC rating, map and urgent-care routes.
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Grove Medical Practice St Ives key details
Grove Medical Practice is an NHS GP surgery at Cromwell Place, St Ives, Cambridgeshire, PE27 5JD. The main phone number is 01480 462206. The NHS profile shows the surgery is currently accepting new patients, but you should still check the practice boundary before registering.
Address
Cromwell Place, St Ives, Cambridgeshire, PE27 5JD. Use the full postcode because “Grove Medical Practice” can match several UK GP names.
Phone
Call 01480 462206. The official site says phone lines open from 8am to 6pm.
Opening note
The official homepage lists weekday opening as 7:00am to 6:30pm, with additional pre-booked appointments until 8:00pm on Wednesday. Always check before travelling.
New patients
The NHS profile shows Grove Medical Practice is currently accepting new patients. Registration still depends on boundary and practice checks.
Anima requests
The practice uses Anima for appointment requests, medical requests and admin queries. Do not use Anima for emergencies.
Urgent safety
Use NHS 111 when the practice is closed and you need medical help fast but it is not life-threatening. Call 999 for emergencies.
Most useful patient detail: Grove Medical Practice is the St Ives practice at Cromwell Place, not Grove Medical Centre in Deptford, The Grove Medical Practice in Harrow, or The Grove Medical Group in Newcastle. Use the St Ives postcode PE27 5JD when checking maps, NHS, CQC or registration information.
What do you need from Grove Medical Practice today?
Choose the closest situation before calling or submitting an online request. This helps you avoid the wrong NHS route and gives reception or the clinical team clearer information.
Tap the closest patient need
This is general signposting only, not diagnosis or emergency advice.
How to request an NHS GP appointment at Grove Medical Practice
Grove Medical Practice links to Anima for appointment requests and contact queries. The official Anima page says Anima can be used for routine and non-urgent medical requests and admin requests, and that requests are prioritised according to clinical need.
| Route | Best for | What to prepare | When not to use |
|---|---|---|---|
| Anima online request | Routine or non-emergency medical requests, appointment requests and admin queries. | Symptoms, duration, medication, urgency, photos if appropriate, availability and contact details. | Do not use Anima for emergencies or serious urgent symptoms. |
| Phone: 01480 462206 | Patients who cannot use online services, need support, or are unsure which route is right. | Full name, date of birth, callback number, symptoms and reason for calling. | Do not wait in a phone queue if someone may need 999 emergency care. |
| NHS App / online services | Repeat prescriptions, records, results and online access where enabled. | NHS login details, medicine list, nominated pharmacy and account access. | Do not assume every GP appointment can be directly booked through the app. |
| Reception / in person | Patients who need help with forms, access needs or registration documents. | ID if requested, clear question, NHS number if known and enough time. | Do not travel without checking opening and phone-line status first. |
| NHS 111 | Urgent non-emergency help when closed or when you are unsure where to go. | Age, symptoms, duration, medication, postcode and vulnerability details. | Use 999 for life-threatening symptoms. |
Good request example: “I am registered with Grove Medical Practice. I need help with _____. It started _____. It is getting better/worse. I take _____. I am worried because _____. I can take a call at _____. Please advise whether this should be GP, nurse, pharmacist, NHS 111 or emergency care.”
Grove Medical Practice opening hours and phone-line times
The official homepage lists weekday opening from 7:00am to 6:30pm, with the practice closed on Saturday and Sunday. It also says phone lines open 8am to 6pm. The opening-hours page separately says the practice is open from 7:00am to 6:00pm, so check the official homepage/opening page before travelling.
| Day | Official homepage opening detail | Phone / travel tip |
|---|---|---|
| Monday | 7:00am to 6:30pm | Phone lines are shown as 8am to 6pm. Use Anima for supported online requests. |
| Tuesday | 7:00am to 6:30pm | Check for training afternoon notices before attending. |
| Wednesday | 7:00am to 6:30pm; some additional pre-booked appointments until 8:00pm | Extra appointments are pre-booked, not walk-in access. |
| Thursday | 7:00am to 6:30pm | Prepare one clear request to reduce back-and-forth. |
| Friday | 7:00am to 6:30pm | Order medication early before weekends and bank holidays. |
| Saturday | Closed | Use NHS 111 for urgent non-emergency help when closed. |
| Sunday | Closed | Use 999 for life-threatening emergencies. |
Dispensary note: the official homepage says the dispensary is open from 8:30am to 6pm Monday to Friday, excluding bank holidays. Confirm live details before collecting medication.
Register with Grove Medical Practice
The NHS profile shows Grove Medical Practice is currently accepting new patients. The practice registration page says you should check that you live within the practice boundary first. It provides online registration as well as downloadable registration forms.
Check boundary
Use the practice boundary information before applying. Being shown as accepting new patients does not remove catchment checks.
Online registration
The registration page says patients can now register online. Use the official link rather than a third-party form.
NHS number and ID
The page says the practice needs your NHS number to process registration, and photo ID is relevant if registering for online services.
| Prepare this | Why it matters | Practical tip |
|---|---|---|
| Current St Ives / local address | Boundary eligibility depends on where you live. | Check the practice boundary before completing forms. |
| NHS number | The official registration page says it is needed to process registration. | Find it on prescriptions, NHS letters or the NHS number service. |
| Previous GP details | Helps transfer records correctly. | Include practice name, town and postcode if known. |
| Medication and allergies | Important while records are moving. | Do not wait until medication is almost finished. |
| Photo ID if needed | The practice mentions photo ID when registering for online services. | Ask reception if you do not have standard ID. |
Repeat prescriptions, NHS App and dispensary help
The official repeat-prescription page says patients should allow at least five working days, not including Saturdays, Sundays or bank holidays, before medication is needed. The page encourages patients to order via the NHS App.
NHS App first
Use the NHS App where possible. It connects to the clinical system and is recommended by the practice for workload and speed.
Five working days
Submit requests at least five working days before you need medication. Allow extra time around bank holidays.
Do not use Anima for prescriptions
The Anima information page says repeat prescriptions cannot be ordered through Anima and that the best route is the NHS App.
Prescription delay warning: include medicine name, strength, dose, how many days you have left, your nominated pharmacy or dispensary needs, and whether a missing item could cause harm. Do not assume same-day processing.
Test results, NHS App access and fit-note style requests
Test results
The official test-results page says results are usually available within the next five working days, although some tests may take longer.
You can access results through the NHS App or SystmOnline, phone after 2:00pm, or visit the practice in the afternoon.
Records and details
Keep your consent and contact details updated so the practice can text, email or contact you if it needs to discuss results.
Fit notes and admin
Use the official online/admin route where available. Give dates, employer or study requirement, hospital involvement and whether you have self-certified already.
Hospital test note: Grove says if tests were taken at the hospital, or on behalf of the hospital, the hospital will contact you. Use the hospital route where appropriate.
NHS 111, minor injuries and 999 near Grove Medical Practice
Routine GP requests are not emergency services. Use the safest route based on symptoms, timing and severity.
Call 999 now
Use 999 for life-threatening symptoms such as chest pain, severe breathing difficulty, stroke signs, collapse, severe bleeding, seizure not stopping or severe allergic reaction.
Use NHS 111
Use NHS 111 online or call 111 if you need medical help fast but it is not life-threatening, especially when Grove Medical Practice is closed.
Minor injury service
The practice says it provides a minor injury service for patients where the injury can be treated simply and attendance is within 48 hours of the event.
Do not wait for an Anima or routine GP response if someone may be seriously ill or injured. Call 999 or seek emergency help immediately.
Grove Medical Practice map: Cromwell Place, St Ives PE27 5JD
Use the full address Grove Medical Practice, Cromwell Place, St Ives, Cambridgeshire, PE27 5JD. This avoids confusion with other Grove-named GP surgeries in the UK.
Arrive with time
Leave extra time for parking, reception check-in, forms, prescriptions or first registration visits.
Use exact postcode
Search PE27 5JD in maps. Do not rely only on “Grove Medical Practice” because there are similar UK practice names.
Access needs
Check the official site or phone reception before travelling if step-free access, parking, hearing support or mobility help is essential.
Anima online request video for Grove Medical Practice patients
The official Anima page includes short videos explaining how to create an account, submit a request, track a request and respond to an appointment invitation. This embedded video is included to help users understand the Anima route before submitting a request.
This video is general Anima guidance, not a replacement for Grove Medical Practice’s live instructions. Always follow the official practice website for current opening, appointment and safety rules.
Common Grove Medical Practice mistakes to avoid
Using the wrong Grove surgery
This guide is for Grove Medical Practice, Cromwell Place, St Ives, PE27 5JD.
Using Anima for emergencies
The Anima page says emergencies or urgent serious issues should use 999 or 111, not Anima.
Calling without clear details
Prepare symptoms, duration, medication, urgency and callback availability before contacting the surgery.
Ordering medicine too late
The official prescription page says to allow at least five working days, excluding weekends and bank holidays.
Trying to order prescriptions via Anima
The Anima page says repeat prescriptions cannot be ordered through Anima; use NHS App where possible.
Checking results too early by phone
The test-results page says phone after 2:00pm and notes some results may take longer than five working days.
Registering before checking boundary
The registration page says to check you live within the practice boundary first.
Ignoring training or bank-holiday changes
Check official notices before travelling, especially around training afternoons, bank holidays or seasonal closure updates.
Assuming Wednesday evening is walk-in
The homepage mentions additional pre-booked appointments until 8:00pm on Wednesday. Treat this as pre-booked access, not walk-in access.
Official Grove Medical Practice links
Use these official/source links for live appointment, registration, prescription, CQC, NHS and urgent-care information.
Official practice website
Homepage, news, Anima, prescriptions, results, registration and patient information.
Open Practice WebsiteAnima online request guide
How to create an account, submit a request, track cases and understand Anima use.
Open Anima GuideOpening hours
Phone-line information, weekday opening notes and bank-holiday closure reminder.
Open Opening HoursRegister with the practice
Practice boundary, online registration, GMS1, adult and child forms.
Open Registration PageRepeat prescriptions
NHS App route, five-working-day timing and medication request guidance.
Open Prescription PageCQC profile
CQC rating, inspection summary, regulated activities and map/contact details.
Open CQC ProfileNHS 111
Urgent non-emergency help when the practice is closed or you are unsure what to do.
Open NHS 111People also search: Grove Medical Practice appointments, hours, phone number and registration
Grove Medical Practice appointments
Use Anima for supported online requests and appointment triage. If you cannot use online services, call 01480 462206 during phone-line hours.
Grove Medical Practice opening hours
The homepage lists weekday opening from 7:00am to 6:30pm and weekends closed. Check official notices before travelling.
Grove Medical Practice phone number
The listed phone number is 01480 462206, and the official site says phone lines open 8am to 6pm.
Grove Medical Practice registration
NHS shows the surgery is accepting new patients, but the practice registration page says to check the boundary first.
Grove Medical Practice prescriptions
The official prescription page asks patients to allow at least five working days and recommends the NHS App.
Grove Medical Practice CQC
CQC lists Grove Medical Practice, Cromwell Place, St Ives, with an overall rating of Good and a latest review in July 2023.
Grove Medical Practice FAQ
Grove Medical Practice is at Cromwell Place, St Ives, Cambridgeshire, PE27 5JD.
The listed phone number for Grove Medical Practice in St Ives is 01480 462206.
The NHS profile shows Grove Medical Practice is currently accepting new patients. You should still check the practice boundary before registering.
Use the Anima online request route where available, or call 01480 462206 if you cannot use online services or need support.
The official homepage lists Monday to Friday as 7:00am to 6:30pm, weekends closed, and some additional pre-booked appointments until 8:00pm on Wednesday. Check the official page before travelling.
The official site says phone lines open from 8am to 6pm.
The official prescription page recommends using the NHS App and says to allow at least five working days, excluding weekends and bank holidays.
No. The official Anima page says repeat prescriptions cannot be ordered through Anima and that the best way is to use the NHS App.
CQC lists Grove Medical Practice at Cromwell Place, St Ives, with an overall rating of Good.
No. This is an independent guide from MedicalGroupUK.org. It is not the official NHS, CQC or Grove Medical Practice website. Always verify live details through official links.
Final patient summary
Grove Medical Practice is at Cromwell Place, St Ives, PE27 5JD. Phone: 01480 462206. Online requests use Anima where available. NHS shows the surgery is accepting new patients. CQC rating: Good.
Safe route reminder
For routine GP help, use Anima, NHS App or the practice phone route. For urgent non-emergency help, use NHS 111. For life-threatening symptoms, call 999.