Crocus Medical Practice | NHS GP Appointments & Hours

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Saffron Walden + Great Chesterford NHS GP guide

Crocus Medical Practice Appointments, Hours, Prescriptions & Two-Site Access

Use this independent Crocus Medical Practice guide to find appointment routes, opening hours, phone number, e-Consult access, registration, repeat prescriptions, dispensary collection times, urgent help, maps and official links without guessing which surgery site to use.

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Quick answer

Crocus Medical Practice key details

Crocus Medical Practice is an NHS GP surgery operating from two linked sites: Saffron Walden Community Hospital Site, Radwinter Road, Saffron Walden, CB11 3HY and High Street, Great Chesterford, CB10 1PL. The practice phone number is 01799 522327.

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Main site

Saffron Walden Community Hospital Site, Radwinter Road, Saffron Walden, Essex, CB11 3HY.

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Branch site

Great Chesterford Branch, High Street, Great Chesterford, Essex, CB10 1PL.

Phone number

Call 01799 522327 for both Crocus Medical Practice sites.

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Online access

The official appointment page lists e-Consult, NHS account/NHS App, phone and in-person routes.

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Typical weekday access

Appointment contact routes are listed as 8:00am to 6:30pm Monday to Friday.

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Urgent safety

Use NHS 111 for urgent non-emergency help when needed. Call 999 for life-threatening symptoms.

Most useful patient detail: both sites are linked. The official “About the Practice” page says staff work at both sites, patients are welcome to attend either surgery, and computer systems and telephones are linked. Still, always check your appointment message before travelling.

Two-site practice

Which Crocus Medical Practice site should you use?

Crocus is not a single-building search. It operates from Saffron Walden and Great Chesterford, around 4 miles apart. Use the right site for your appointment, prescription collection or travel plan.

Site Official address Best use Before travelling
Crocus Medical Practice main site Radwinter Road, Saffron Walden, Essex, CB11 3HY Main NHS/CQC-listed location and map search for many users. Confirm if your appointment, collection or clinic is at Saffron Walden.
Great Chesterford Branch High Street, Great Chesterford, Essex, CB10 1PL Branch surgery and medication collection point for local patients. Check lunch closure pattern and your appointment confirmation.

Why this matters

Patients sometimes search “Crocus Medical Practice” and follow the first map result. That may be fine for the main site, but branch patients should confirm whether their appointment is at Saffron Walden or Great Chesterford.

Linked team, still check location

The practice says clinical staff and receptionist/dispensers work at both sites, but practical travel still depends on the appointment location and collection point.

Decision helper

What do you need from Crocus Medical Practice today?

Choose the closest situation

This tool is general signposting only. It does not replace clinical advice.

Appointments

How to request an NHS GP appointment at Crocus Medical Practice

The official appointments page lists online e-Consult access, NHS account/NHS App access, phone booking on 01799 522327, and in-person reception help from 8:00am to 6:30pm Monday to Friday. Requests are reviewed by a triaging doctor where appropriate.

Route Best for What to prepare When not to use
e-Consult Health problems, admin queries, fit notes, letters, test-result queries and self-help signposting. Symptoms, duration, medication, urgency, photos if relevant, and a phone you can answer. Do not use for life-threatening emergencies or if you cannot safely wait.
NHS App / NHS account Online services, some appointment tasks, prescriptions and record access where enabled. NHS login details, registered mobile/email and enough information for the request. Do not assume every appointment type is directly bookable through the app.
Phone: 01799 522327 Patients who cannot use online routes, need reception help, or need to explain access needs. Name, date of birth, contact number, symptom summary, site preference and urgency. Do not phone routine reception instead of 999 for emergency symptoms.
In person Reception support, forms, or help when digital access is difficult. Know whether you need Saffron Walden or Great Chesterford. Avoid travelling without checking hours, closure dates and appointment location.
Home visit request Patients who are housebound or too ill to attend the practice. Call before 10:30 with brief clinical details so the visit can be prioritised. Do not request home visits for convenience or transport problems alone.

Important e-Consult detail: the official e-Consult page says the triage team may decide you need a same-day appointment. If they cannot reach you by telephone after two attempts, you may need to submit a new e-Consult. Keep your phone available.

Good request script: “I am registered with Crocus Medical Practice. I need help with _____. It started _____. It is getting better/worse. I take _____. I am worried because _____. I can take a call at _____. I can attend Saffron Walden / Great Chesterford if needed. Please advise whether this should be GP, nurse, pharmacist, paramedic practitioner, physiotherapist, NHS 111 or 999.”
Opening hours

Crocus Medical Practice opening hours

The official opening-hours page lists the Saffron Walden Crocus Medical Practice site as open Monday to Friday, 8:00am to 6:30pm, with weekends closed. The Great Chesterford Branch is listed Monday to Friday with a lunch closure: 8:00am to 1:00pm and 2:00pm to 6:30pm, weekends closed.

Site Monday to Friday Weekend Practical note
Saffron Walden main site 8:00am to 6:30pm Closed Main site for Radwinter Road map searches and NHS/CQC listing.
Great Chesterford Branch 8:00am to 1:00pm and 2:00pm to 6:30pm Closed Allow for the 1:00pm–2:00pm closure shown on the official page.
Dispensary collection 8:30am to 1:00pm and 2:00pm to 6:00pm Closed Collection of medication only; check before making a special trip.

Training closure note: the official page lists planned clinical/staff training closures between 13:30 and 17:30 on Tuesday 16 June 2026 and Wednesday 15 July 2026. Use NHS 111 for urgent non-emergency help during closures, and 999 for life-threatening emergencies.

New patients

Register with Crocus Medical Practice

The NHS profile says Crocus Medical Practice is currently accepting new patients. The official new-patients page says patients living within the practice boundary are welcome to register, and patients outside the boundary may also be welcomed, but home visits may not be available outside the boundary.

NHS online registration

The practice uses the NHS “Register with a GP surgery” service. The page says you do not need proof of address, immigration status, ID or an NHS number to start the online form.

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Boundary matters

Check the official practice-area guidance, especially if you need home visits or live outside the listed local postcode areas.

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Children under 5

The practice asks newly registered families with children under 5 to provide previous immunisation details so records can be updated.

Prepare this Why it helps Extra patient tip
Current addressBoundary and home-visit eligibility depend on where you live.Use your real current address, not an old address.
NHS number if knownNot required to start, but it helps match records faster.Find it on NHS letters, prescriptions or through NHS online tools.
Previous GP detailsHelps record transfer and continuity of care.Include town and practice name if you know them.
Medication and allergiesImportant while records transfer.Do not wait until medication runs out before registering.
Child immunisation historyThe practice specifically asks for this for children under 5.Use red book or previous GP/health visitor records if available.
Medication

Repeat prescriptions, dispensary collection and pharmacy help

Crocus Medical Practice says repeat prescriptions can be requested using the NHS App, SystmOnline, in person at either practice, or through your community pharmacy. The official page says to allow 7 working days, excluding weekends and bank holidays, for repeat prescription requests to be processed.

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NHS App

Use the NHS App if your repeat medication is visible and the practice supports the request route for your account.

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SystmOnline

The official prescription page links to SystmOnline for online prescription requests.

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In person

Tick the boxes on your green repeat medication slip or write a clear note naming the medicines you require, then drop it at either practice.

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Community pharmacy

Your community pharmacy may be able to submit repeat prescription requests on your behalf.

Electronic prescribing

The practice says it is set up for the Electronic Prescription Service, so prescriptions can be sent to your chosen chemist where arranged.

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Do not leave it late

Allow 7 working days plus pharmacy dispensing time. Request earlier before weekends, bank holidays or travel.

Prescription delay warning: include medicine name, strength, dose, how many days are left, your chosen pharmacy, and whether you have a medication-review issue. Do not assume same-day approval.

Online services

e-Consult, online services, test results and patient records

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e-Consult preferred online contact

The official e-Consult page says online access using e-Consult is now the preferred method to contact Crocus Medical Practice for advice, health problems and admin queries such as fit notes, letters or test results.

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Patient record

The patient-record page explains that medical data sharing requires consent and that patients can control sharing with other health providers where relevant.

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Test results warning

The e-Consult page notes that patients may receive MyChart test results before the practice, and a clinician will contact patients if a result is abnormal.

This is a general official NHS App repeat-prescription video. It is not a Crocus Medical Practice-specific video. Always follow the official Crocus prescription page for local processing times and routes.

Urgent care safety

NHS 111, Pharmacy First and 999 near Crocus Medical Practice

Routine GP access is not emergency care. Crocus Medical Practice official pages direct patients to NHS 111 when urgent help is needed and the surgery is closed, and to 999 for life-threatening emergencies.

999

Call 999 now

Use 999 for life-threatening symptoms such as chest pain, severe breathing problems, stroke signs, collapse, severe bleeding, serious injury or severe allergic reaction.

111

Use NHS 111

Use NHS 111 online or call 111 if you need urgent medical help and are not sure what to do, especially when the surgery is closed.

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Think Pharmacy First

Pharmacy First may help with seven common conditions including earache in children, impetigo, infected insect bites, shingles, sinusitis, sore throat and UTIs in women aged 16 to 64.

Do not wait for e-Consult or routine GP contact if someone may be seriously ill or injured. Call 999 or seek emergency help immediately.

Map and travel

Crocus Medical Practice map: Radwinter Road, Saffron Walden CB11 3HY

This map uses the main NHS/CQC-listed Crocus Medical Practice site at Radwinter Road, Saffron Walden. If your appointment or medication collection is at Great Chesterford Branch, search the branch address separately: High Street, Great Chesterford, CB10 1PL.

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Main-site search

Use “Crocus Medical Practice Radwinter Road Saffron Walden CB11 3HY” for the main site.

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Branch-site search

Use “Crocus Medical Practice Great Chesterford High Street CB10 1PL” if your appointment is at the branch.

Arrival tip

Leave extra time for parking, reception, forms, mobility needs and checking whether your clinician is at the expected site.

Avoid delays

Common Crocus Medical Practice mistakes to avoid

1

Going to the wrong site

Check whether your appointment or collection is at Saffron Walden or Great Chesterford.

2

Not answering the triage call

The e-Consult page warns you may need a new e-Consult if they cannot reach you after two attempts.

3

Submitting multiple e-Consults

The appointment page asks patients to avoid multiple e-Consults in one day; put everything relevant into one request.

4

Requesting prescriptions too late

Allow 7 working days plus pharmacy dispensing time. Do not leave regular medication until the final day.

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Ignoring the Great Chesterford lunch closure

The official hours show the branch closed between 1:00pm and 2:00pm on weekdays.

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Using GP access for emergencies

Call 999 for life-threatening symptoms and NHS 111 for urgent non-emergency help.

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Forgetting Pharmacy First

Some minor conditions may be handled quicker through a community pharmacy.

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Registering outside boundary without checking

The practice may welcome outside-boundary patients, but home visits may not be available outside the boundary.

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Assuming private-provider tasks transfer to the GP

The appointment page explains that private tests, scans or medication recommendations should continue with the private provider.

Official links

Official Crocus Medical Practice links

Use these official sources for live appointment, registration, prescription, opening-hours, CQC and NHS urgent-care details.

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Practice website

Official Crocus Medical Practice homepage, notices and patient links.

Open Practice Website
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Appointments

e-Consult, NHS App, phone, reception, triage and home-visit guidance.

Open Appointments Page

Contact page

Phone, addresses, maps and site contact information.

Open Contact Page
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Opening hours

Site hours, closure dates, NHS 111 and dispensary collection times.

Open Opening Hours
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New patients

NHS online registration, boundary, temporary patient and practice area guidance.

Open Registration Page
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Prescriptions

Repeat requests, NHS App, SystmOnline, EPS and dispensary collection details.

Open Prescriptions Page
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NHS profile

NHS GP profile, new-patient status and GP surgery details.

Open NHS Profile

CQC profile

Current CQC public record; note it says the service has not yet been inspected since registration at the current address, with previous-address ratings shown for history.

Open CQC Profile
111

NHS 111

Urgent non-emergency advice when you are unsure what to do.

Open NHS 111
Related search intent

People also search: Crocus Medical Practice appointments, opening hours, prescriptions and registration

Crocus Medical Practice appointments

Use e-Consult, NHS account/NHS App, phone or in-person reception route during listed weekday access times.

Crocus Medical Practice opening hours

Saffron Walden is listed Monday to Friday 8:00am–6:30pm; Great Chesterford is listed with a 1:00pm–2:00pm weekday break.

Crocus Medical Practice phone number

The contact page lists 01799 522327 for both Crocus sites.

Crocus Medical Practice prescriptions

Use NHS App, SystmOnline, in-person slip/note or your community pharmacy route. Allow 7 working days.

Crocus Medical Practice registration

The NHS profile says the surgery is accepting new patients. Use the NHS online registration route and check boundary rules.

Crocus Medical Practice CQC

CQC shows the current address has not yet been inspected since registration in 2022, while previous-address ratings are shown for historical context.

Deep dive

Deep dive into Crocus Medical Practice access

Deep dive into appointment access

Crocus combines e-Consult, NHS account/NHS App, phone and reception routes. The most important practical detail is to submit a clear request and keep your phone available for triage contact.

Deep dive into two-site travel

The Saffron Walden and Great Chesterford sites are linked, but travel still depends on where your appointment or collection is booked.

Deep dive into prescriptions

Seven working days is the safe planning window. Add pharmacy dispensing time and plan earlier before bank holidays, weekends and travel.

Deep dive into registration

Online registration is available through the NHS service, but home-visit coverage and boundary rules are still practical considerations.

Deep dive into Pharmacy First

Some minor conditions may be handled directly by a pharmacy, freeing GP appointments and giving faster access for suitable conditions.

Deep dive into urgent vs routine care

Routine Crocus routes are not emergency services. Use NHS 111 for urgent non-emergency advice and 999 for life-threatening symptoms.

FAQ

Crocus Medical Practice FAQ

The official contact page lists 01799 522327 for Crocus Medical Practice.

Crocus Medical Practice operates from Saffron Walden Community Hospital Site, Radwinter Road, Saffron Walden, CB11 3HY, and Great Chesterford Branch, High Street, Great Chesterford, CB10 1PL.

The official appointments page lists e-Consult, NHS account/NHS App, phone and in-person reception routes. Requests may be reviewed by a triaging doctor.

The Saffron Walden main site is listed Monday to Friday, 8:00am to 6:30pm. The Great Chesterford Branch is listed Monday to Friday, 8:00am to 1:00pm and 2:00pm to 6:30pm. Weekends are closed.

The NHS profile says Crocus Medical Practice is currently accepting new patients. Check the official registration page for boundary and home-visit guidance.

You can request repeat prescriptions through the NHS App, SystmOnline, in person at either practice, or through your community pharmacy. The practice says to allow 7 working days excluding weekends and bank holidays.

The official page lists medication collection at both sites Monday to Friday, 8:30am to 1:00pm and 2:00pm to 6:00pm, with weekends closed.

For some minor conditions, Pharmacy First may be suitable. The practice page lists conditions such as earache in children, impetigo, infected insect bites, shingles, sinusitis, sore throat and UTIs in women aged 16 to 64.

Use NHS 111 online or call 111 for urgent non-emergency help when the surgery is closed. Call 999 for life-threatening symptoms or serious injury.

No. This is an independent guide from MedicalGroupUK.org. It is not the official NHS, CQC or Crocus Medical Practice website. Always verify live details through official links.

Independent guide disclaimer

MedicalGroupUK.org is independent. It is not part of Crocus Medical Practice, NHS England or CQC. Always confirm appointment, registration, opening-hours, prescription and urgent-care details through official sources.

Final patient summary

Crocus Medical Practice uses two linked sites: Radwinter Road, Saffron Walden CB11 3HY and High Street, Great Chesterford CB10 1PL. Phone: 01799 522327. Use official routes for routine care, NHS 111 for urgent non-emergency help, and 999 for emergencies.

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