Keston GP Klinik Access, Hospital-Site Parking & Appointment Routes
Use this Keston Medical Practice guide to quickly find the exact Purley address, phone number, opening hours, Klinik online contact route, Patient Access option, parking note, prescription rules, CQC rating and map without reading generic GP filler.
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Keston Medical Practice key details
Most important Keston-specific point: the practice is inside Purley War Memorial Hospital. Parking is available within the hospital, but the official contact page says there is a parking charge and the car park is managed by the Trust, not the practice.
Keston Medical Practice appointments: Klinik, Patient Access and phone route
| Need | Best first route | What matters |
|---|---|---|
| Non-urgent GP issue | Use Klinik / Contact Us Online where available. | Give symptoms, duration, medication, urgency and what outcome you need. |
| Book or manage appointments online | Use Patient Access if enabled for your account. | The official online services page says Patient Access can book GP appointments and order repeat prescriptions. |
| Check or cancel an appointment | Use the practice phone self-serve “Check and Cancel” option if offered. | The appointments page says this is aimed at reducing telephone queue times. |
| Minor illness | Think Pharmacy First. | The practice appointment page advises using pharmacists for suitable minor conditions. |
| Urgent / serious symptoms | NHS 111 or 999 depending on severity. | Do not wait for an online form response if symptoms may be serious. |
Useful patient tip: Klinik-type forms work best when you write one clear issue at a time. Avoid sending “need appointment” only. Say what is wrong, when it started, what changed, what you have tried and whether you can take a phone call.
Best route for each Keston Medical Practice request
New symptom or GP advice
Use Klinik / Contact Us Online if available. Give exact symptoms, duration, medication and callback details.
Appointment check or cancel
Call the practice number and use Check and Cancel if it appears as an initial phone option.
Repeat prescription
Use pharmacy, NHS App/NHS online or in-person route. The practice says it cannot accept repeat prescription requests by phone.
Test result query
The tests/results page advises NHS App first, or Klinik if you do not have access.
Emergency symptoms
Call 999 for chest pain, stroke symptoms, severe breathing difficulty, collapse, heavy bleeding or serious injury.
Need the right site
Keston and The Moorings share the same practice contact number. Check whether you need Purley or Kenley before travelling.
Video guide: how online GP consultation forms work
Keston and Moorings uses Klinik / online contact routes. This general online GP consultation animation is included because it matches the user intent better than a repeated NHS App video.
This video is general guidance about online GP consultation forms. Always follow Keston and Moorings Medical Practice’s own Klinik instructions for local rules, timing and urgency.
Keston Medical Practice parking and hospital-site access
Parking is available
The official contact page says parking is available within Purley War Memorial Hospital.
There is a charge
The practice warns that there is a parking charge and the car park is managed by the Trust, not the practice.
Arrive early
Allow extra time for hospital-site parking, payment, entrance finding and reception check-in.
Keston repeat prescription rules that matter
| Prescription need | Best route | Important note |
|---|---|---|
| Repeat prescription | NHS App / NHS online, nominated pharmacy or in person. | The practice says it cannot accept repeat prescription requests over the telephone. |
| Acute medication query | Klinik acute request / medication query route. | Use this for medication that is not on your regular repeat list. |
| Emergency supply | Use emergency medication route if you have completely run out. | Ask for only what is clinically appropriate and urgent. |
| Processing time | Order early. | The practice says to allow at least two full working days for prescription processing. |
Local practical tip: because the practice is hospital-site based, do not assume prescription queries can be solved by turning up without the correct route. Use NHS App/pharmacy/Klinik where directed.
Keston help finder: Klinik, pharmacy, NHS 111 or 999?
Choose the closest situation
This is general signposting only, not medical advice.
Keston Medical Practice map: Purley War Memorial Hospital, 856 Brighton Road
Use the hospital name
Search for Purley War Memorial Hospital as well as Keston Medical Practice to avoid confusion.
Parking charge warning
Parking is available, but charged and Trust-managed. Bring payment method and allow extra time.
Check your site
Keston is in Purley. The Moorings site is in Kenley. Same practice group, different location.
Registering with Keston Medical Practice
NHS registration status
The NHS profile shows Keston Medical Practice is currently accepting new patients.
Have ready
- Full name and current address
- Date of birth and contact number
- Previous GP if known
- NHS number if you have it
- Current medicines, allergies and long-term conditions
Before registering: check catchment and site details on the official practice/NHS registration route. NHS “accepting new patients” does not guarantee registration if your address is outside the practice area.
Common mistakes Keston patients should avoid
Going to the wrong site
Keston is at Purley War Memorial Hospital. Moorings is at 2a Valley Road, Kenley.
Phoning repeat prescriptions
The practice says repeat prescription requests cannot be accepted over the telephone.
Writing “need appointment”
Klinik requests work better with symptoms, duration, medication and urgency.
Forgetting parking charges
Parking is available at the hospital, but the official page says there is a charge.
Using online forms for emergencies
Call 999 for life-threatening symptoms. Do not wait for a GP online response.
Ignoring Pharmacy First
The appointments page says pharmacists can help with a range of suitable minor conditions.
Official Keston Medical Practice links
Practice website
Use for appointments, contact, prescriptions, online services and current practice notices.
Open Practice WebsiteAppointments page
Klinik, Check and Cancel, Pharmacy First and appointment-route guidance.
Open Appointments PagePrescriptions page
Repeat prescription, acute medication query and NHS App ordering guidance.
Open Prescriptions PageKeston Medical Practice FAQ
Keston Medical Practice is at Purley War Memorial Hospital, 856 Brighton Road, Purley, Surrey, CR8 2YL.
The official contact page and CQC profile list 020 8660 8292.
Use Klinik / Contact Us Online where available, Patient Access if enabled, or call the practice. The appointment page also mentions Check and Cancel for appointment confirmation and cancellation by phone.
The official opening-hours page lists Keston Medical Practice as open Monday to Friday from 7am to 6:30pm. It also lists Saturday 9am to 5pm clinics, with a note to check which practice is holding these clinics.
The NHS profile shows Keston Medical Practice is currently accepting new patients. Always check catchment and registration instructions before applying.
CQC shows Keston Medical Practice has an overall rating of Good.
The official contact page says parking is available within Purley War Memorial Hospital, but there is a charge and the parking facility is managed by the Trust, not the practice.
No. The prescriptions page says repeat prescription requests cannot be accepted over the telephone because errors can occur with verbal communication of drug names.
The prescriptions page says to allow at least two full working days for a prescription to be processed.
They are shown together as Keston and Moorings Medical Practice on the official website, but the sites are different. Keston is at Purley War Memorial Hospital; The Moorings Practice is at 2a Valley Road, Kenley.
The appointments page says patients should think Pharmacy First for suitable minor illnesses because pharmacists can advise and may provide treatment for some conditions.
Use NHS 111 online or call 111 for urgent non-emergency help. Call 999 for life-threatening symptoms or serious injury.
Before you rely on this page
MedicalGroupUK.org is independent. It is not part of Keston Medical Practice, Keston and Moorings Medical Practice, NHS England or CQC. Always verify current appointment, phone, registration and urgent-care details through official sources.
Keston key details
Address: Purley War Memorial Hospital, 856 Brighton Road, Purley CR8 2YL. Phone: 020 8660 8292. Weekday hours: 7am–6:30pm. CQC: Good. Parking: available, charged, Trust-managed.
Safe-use reminder: use Klinik / official online routes for non-urgent requests, Pharmacy First for suitable minor illnesses, NHS 111 for urgent non-emergency help, and 999 for life-threatening emergencies.