Eltham GP Access: Appointments, Opening Times & Patient Routes
Use this Eltham Medical Practice guide for the details patients actually need: exact address, reception phone, weekday opening times, Accurx routine appointment route, map, parking/accessibility, registration status and when to use NHS 111 or 999.
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Eltham Medical Practice key details
Most useful Eltham-specific point: the practice’s appointment page says the quickest routine route is online via Accurx consultation, with same-day response aim. Phone/reception routes still matter for patients who cannot use online access.
Eltham Medical Practice appointments: what to use first
| Need | Best first route | What to prepare |
|---|---|---|
| Routine GP appointment | Accurx online consultation | One issue, symptoms, duration, medication, what changed, and best callback number. |
| Specific GP or site preference | State this clearly in the request | The practice notes you may wait longer if requesting a specific GP or site. |
| Can’t use online forms | Call reception on 020 8850 5141 | Say you need help accessing the appointment route, not just “need doctor”. |
| Urgent but not life-threatening | NHS 111 online or call 111 when appropriate | Use 111 if the practice is closed or you are unsure where to go. |
| Emergency symptoms | Call 999 | Chest pain, stroke signs, severe breathing difficulty, collapse, heavy bleeding or major injury. |
Practical tip: online consultation works best when you write the problem clearly. Avoid “need appointment.” Use: symptom + duration + severity + medication + what you are worried about + callback availability.
Eltham Medical Practice opening times and open-today guidance
| Day | NHS reception opening time | Patient note |
|---|---|---|
| Monday | 8am to 6:30pm | Use online or phone routes early for routine requests. |
| Tuesday | 8am to 6:30pm | Keep your phone available after submitting an online request. |
| Wednesday | 8am to 6:30pm | For worsening symptoms, say clearly why the issue cannot wait. |
| Thursday | 8am to 6:30pm | Check official notices before travelling if there are bank holiday changes. |
| Friday | 8am to 6:30pm | Do not leave medication or urgent issues until late afternoon. |
| Saturday | Closed | Use NHS 111 for urgent non-emergency help. |
| Sunday | Closed | Use NHS 111 or 999 depending on severity. |
Local-use tip: because the surgery is based around the Eltham Community Hospital / Passey Place area, leave time for local parking, hospital-site navigation and reception check-in if attending in person.
Eltham Medical Practice phone number: how to call with the right details
Reception number
020 8850 5141. Use this if you cannot use online access, need registration help, or need to clarify a practice contact route.
Before calling
Have your date of birth, phone number, issue summary, medication list and best callback window ready.
Do not call reception for
Chest pain, stroke symptoms, severe breathing difficulty, collapse, major injury, heavy bleeding or life-threatening mental health crisis.
Short call script
Eltham help finder: Accurx, GP reception, NHS 111 or 999?
Choose the closest situation
This is general signposting only, not medical advice.
Eltham Medical Practice map: Passey Place, Eltham SE9 5DQ
Parking
NHS lists car parking, cycle parking and disabled parking facilities.
Accessibility
NHS lists wheelchair access, step-free access, disabled toilet, induction loop and text relay.
Family facility
NHS lists a baby changing facility, useful for parents attending with children.
Registering with Eltham Medical Practice
NHS status
NHS shows Eltham Medical Practice is currently accepting new patients. Check catchment before applying.
Have ready
- Name and current address
- Previous GP details if known
- NHS number if available
- Emergency contact
- Medical history, allergies and medication
- Phone number or email address
Registration tip: NHS says you do not need proof of address, immigration status, ID or an NHS number to register online with a GP, but having your details ready makes the process easier.
Eltham Medical Practice CQC rating
Overall rating
CQC shows Eltham Medical Practice as Overall: Good.
Latest CQC assessment
CQC lists latest assessment as 28 April 2024, with report published 24 December 2024.
What to check
Read the official CQC page for full safe, effective, caring, responsive and well-led ratings.
Common Eltham Medical Practice mistakes to avoid
Writing only “need doctor”
Give symptoms, timing, severity, medication and what has changed.
Ignoring Accurx
The practice says online consultation is the quickest routine appointment route.
Calling for emergencies
Use 999 for life-threatening symptoms and NHS 111 for urgent non-emergency help.
Arriving without checking
Check whether your issue needs online request, appointment, reception or another service.
Missing callbacks
Keep your phone available after submitting a request.
Not checking catchment
Before registration, check whether your postcode is inside the surgery’s catchment.
Official Eltham Medical Practice links
Practice website
Use for current notices, appointments, services and practice information.
Open Practice WebsiteAppointment page
Use for Accurx online consultation and routine appointment guidance.
Open AppointmentsNHS profile
Use for address, phone, opening times, facilities and registration status.
Open NHS ProfileSource check
Confirm details before calling, travelling, registering or relying on opening information.
Back to Quick FactsEltham Medical Practice FAQ
NHS lists Eltham Medical Practice at Eltham Community Hospital, Passey Place, Eltham, London, SE9 5DQ. CQC lists 30 Passey Place, London, SE9 5DQ.
The NHS and CQC listings show reception telephone as 020 8850 5141.
NHS lists reception opening times as Monday to Friday 8am to 6:30pm, and closed on Saturday and Sunday.
The practice appointment page says the quickest way to request a routine appointment is online via Accurx online consultation.
The appointment page says the practice aims to respond to routine online requests the same day, either offering advice, an appointment or adding the request to a virtual waiting list.
Yes, you can call reception on 020 8850 5141 if you cannot use the online route or need help accessing practice services.
NHS shows Eltham Medical Practice is currently accepting new patients. Check the catchment area before applying.
NHS lists car parking, cycle parking and disabled parking facilities for Eltham Medical Practice.
NHS lists wheelchair access, step-free access, disabled toilet, induction loop and text relay facilities.
CQC shows Eltham Medical Practice has an overall Good rating, with latest assessment listed as 28 April 2024 and report published 24 December 2024.
Use NHS 111 online or call 111 for urgent but non-life-threatening help. Call 999 for life-threatening emergencies.
NHS registration guidance says you do not need proof of address, immigration status, ID or an NHS number to register online with a GP.
Before you rely on this page
MedicalGroupUK.org is independent. It is not part of Eltham Medical Practice, NHS England or CQC. Always verify current appointment, phone, registration and urgent-care details through official sources.
Eltham key details
Address: Eltham Community Hospital, Passey Place, SE9 5DQ. Reception: 020 8850 5141. Hours: Mon–Fri 8am–6:30pm. CQC: Good.
Safe-use reminder: use Accurx / official practice routes for routine appointment requests, NHS 111 for urgent non-emergency help, and 999 for life-threatening emergencies.